Course Careers Final Exam (NEW 2023/
2024 Update) Questions and Verified
Answers| 100% Correct| Grade A
QUESTION
Why do salespeople use a CRM
... [Show More] system instead of a spreadsheet or piece of paper?
Answer:
A CRM system helps organize your contacts, companies, and all of the information associated
with them and they can be easily searched.
QUESTION
In the following sentence, which words should be capitalized? "the meeting with sir richard will
be held on september 8th, at 8 pm in atlanta, georgia."
Answer:
The, Sir, Richard, September, Atlanta, Georgia
QUESTION
In detail, please describe the difference between a CRM and a sales engagement platform.
Answer:
The main difference is that a CRM is automated and keeps everything organized. A CRM keeps
track of the relationship between the company and a potential client. A sales engagement
platform is used to reach out and invite a prospect to learn more of the product/service.
QUESTION
Which of the following sentences use the subject and verb incorrectly?
Answer:
The employees was given a gift card.
QUESTION
Which CRM systems are the most widely used?
Answer:
SalesForce and Hubspot
QUESTION
The plural of person is
Answer:
People
QUESTION
Why do you want to work in sales development and how do you think your background will set
you up for success?
Answer:
I chose sales development because it will push me to master the skills necessary to become a
closer aka Account Executive. I have found success in every new challenge I face due to my
background in problem solving.
QUESTION
Please describe what a sales cycle is along with all of the different stages of a sales cycle in order
based on what was taught in the course.
Answer:
A sales cycle is used by salespeople from start to finish to close a new client.
Research -> Outreach -> Discovery -> Present -> Follow Up -> Close
QUESTION
What's an Ideal Customer Profile?
Answer:
It's the ideal company you're targeting.
QUESTION
In which of the following two sentences are their, there, and they're used correctly?
Answer:
During their last visit they had so much fun that they're planning to go there again next summer.
QUESTION
How should you send a LinkedIn prospecting message?
Answer:
Make it as short as possible since people get too many spam messages on LinkedIn.
QUESTION
The plural of hero is
Answer:
heroes
QUESTION
Please describe what SPIN stands for along with exactly where in the sales cycle it's used and
why.
Answer:
SPIN stands for situation, problem, implied, need payoff.
Spin is used in the discovery part of the sales cycle to find out if product/service is a good fit. [Show Less]