1. True or False
The Government of Canada issues licences for the sale and service of alco- hol in Ontario: False, The Alcohol and Gaming Commission
... [Show More] of Ontario (AGCO), which is an arm's length agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can also suspend or revoke a licence.
2. True or False The minimum age for someone to serve or sell alcohol in Ontario is 18.: True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must also be Smart Serve certified.
3. True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a customer.: True, The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the point of intoxication. Not complying with the laws and regulations, could result in you being held civilly and/or criminally liable.
4. True or False
After an intoxicated customer has left your establishment, you are no longer liable for him or her.: False, Your liability does not end when the customer leaves. If you have served a customer to the point of intoxication, you are liable for them until they are sober again.
5. True of False
Drinking coffee will help a person who is intoxicated sober up faster.: False, Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by the body and moves into the bloodstream, only time will help.
6. True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine.: False, There are big differences in the alcohol content found in beer, wine, and spirits. This program will introduce a benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer has consumed.
7. True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D.: True, It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage person.
8. True or False
A customer can show identification without a photo to prove they are age 19 or older.: False, A valid I.D. is one that is issued by the government and must include a person's photograph and date of birth.
9. True or False
If an intoxicated customer arrives at your establishment, you should not let them in.: True, You cannot allow an intoxicated customer to enter or remain on the premises of a licensed establishment.
10. True or False
On average, the body can metabolize approximately 2 standard drinks in one hour.: False, On average, the body can metabolize approximately 1 standard drink per hour.
11. True or False
The amount of alcohol in the bloodstream is called Blood Alcohol Concen- tration (BAC).: True, Blood Alcohol Concentration is measured by the amount of alcohol (milligrams) found in 100 millilitres of blood and is shown in grams per 100mL.
12. True or False
The body uses chemicals in the liver to break down (metabolize) the alcohol so that it can be eliminated from the body.: True, The body uses chemicals in the liver to break down (metabolize) the alcohol so that it can be eliminated from the body.
13. True of False
Approximately 60% of the alcoholic content will be slowly eliminated from the bloodstream. The remaining 40% will be eliminated through a person's breath, sweat, and urine.: False, Approximately 90% of the alcoholic content will be slowly eliminated from the bloodstream. The remaining 10% will be eliminated through a person's breath, sweat, and urine.
14. 1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: Beer, Wine or Spirits?: Spirits, One Standard Drink of SPIRITS is 1.5 ounces (43 mL) with 40% alcohol.
15. 5 ounces (142 mL) with 12% alcohol is one Standard Drink of: Beer, Wine or Spirits: Wine, One Standard Drink of WINE is 5 ounces (142 mL) with 12% alcohol.
16. 12 ounces (341 mL) with 5% alcohol is one Standard Drink of: Beer, Wine or Spirits?: Beer, One Standard Drink of BEER is 12 ounces (341 mL) with 5% alcohol.
17. What is the formula for calculating a Standard Drink?
10 / alcohol % = amount (in ounces)
25 / alcohol % = amount (in ounces)
60 / alcohol % = amount (in ounces): The formula for calculating a Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces).
18. How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol?
1 Standard drink
2 standard drinks
3 standard drinks: A drink that contains 3 ounces of spirits with 40% alcohol equals 2 Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
19. True or False
An older person who drinks the same amount of alcohol as a younger person will likely have a higher BAC level.: As people age, their ability to metabolize alcohol decreases.
20. True or False
Eating foods that are high in fat and protein before or while drinking, will help to slow down alcohol absorption.: True, Food absorbs alcohol, keeping it in the stomach longer which slows down the rate at which it is absorbed into the bloodstream.
21. True or False
People with more body fat tend to have a higher BAC than more muscular people of the same weight.: True, Alcohol is not absorbed into fatty tissue and therefore is more concentrated in a smaller body mass.
22. True or False
Mixing a Caffeinated Energy Drink with alcohol increases the potential of your customer not realizing they are becoming intoxicated.: True, Caffeine is a stimulant that can mask the effects of alcohol. This means people may continue drinking, not realizing how intoxicated they are.
23. True or False
When served the same amount of alcohol in the same amount of time, a 120 pound person and a 160 pound person will both have the same BAC level.: False, The smaller person will have a higher BAC level because alcohol is concentrated in a smaller body mass.
24. True or False
Carbonated drinks allow alcohol to enter into the bloodstream faster than normal.: True, Carbonation builds up the pressure in the stomach, forcing alcohol into the stomach lining. From there, alcohol can quickly pass into the bloodstream.
25. True or False
A greater tolerance for alcohol can lower a person's BAC.: False, While people who drink on a regular basis are used to the effects of alcohol, a greater tolerance to alcohol does NOT lower a person's BAC.
26. True or False
When a female and male both weigh 175 pounds and consume 2 Standard Drinks each within 2 hours, they will both have the same BAC.: False, A female will likely have the higher BAC. Females, or transgendered persons born biologically female, tend to have a higher proportion of fatty tissue and less total body water than males, or transgendered persons born biologically male, of the same weight.
27. True or False
Slurred speech and difficulty with coordination and balance are always signs of intoxication.: False, Two of the most common signs of intoxication are slurred speech and difficulty with coordination and balance. However, your guest might have a medical condition that mimics these signs. It is important to be sensitive to the possibility that something other than alcohol may be responsible for a guest's symptoms.
28. True or False
The Liquor Licence Act (LLA) outlines the laws and regulations affecting the sale and service of alcohol in Ontario.: True, The Liquor Licence Act (LLA) outlines the laws and regulations affecting the sale and service of alcohol in Ontario.
29. True or False
Liquor Sales Licences are issued by the government of Canada.: False, Liquor Sales Licences are issued by the Alcohol and Gaming Commission of Ontario (AGCO). The AGCO can also suspend or revoke a liquor sales licence.
30. True or False
You can display either a Sandy's Law sign or a Liquor Sales Licence in a licensed establishment.: False, Both a Sandy's Law sign and the Liquor Sales Licence must be visible to customers in a licensed establishment.
31. True or False
In a licensed establishment, you can only sell and serve alcohol to customers between the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00 a.m. on New Year's Eve (December 31st).: True, Alcohol can only be sold or served between the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00 a.m. on New Year's Eve.
32. True or False
You can substitute one type of alcohol for another without telling the cus- tomer.: False, You must never substitute one type of alcohol for another without the customer's consent.
33. True or False
You can serve a drink at 2:05 a.m., as long as the order was placed before 2:00 a.m.: False, Orders for alcohol must be served before the stop-service time.
34. True or False
All signs of alcohol must be cleared within 60 minutes of the stop-service time.: False, All alcohol and its containers must be cleared within 45 minutes after the stop-service time indicated on the Liquor Sales Licence.
35. Yes or No
When a golfer goes to the parking lot to get something she forgot in her car, can she carry an open alcoholic beverage?: No, Customers are not permitted to have open alcohol outside of the licensed areas which include: parking lots, public walkways, or roadways.
36. Yes or No
Can a server use the original screw cap to reseal a bottle of wine so that the customer can take it home under THTR?: No, The bottle must be resealed with a natural or synthetic cork, flush with the top of the bottle.
37. Yes or No
Does a mini-bar have to include non-alcoholic beverages?: Yes, A mini-bar must include non-alcoholic beverages.
38. Yes or No
Can a restaurant serve a bottle of home-made wine brought in by a cus- tomer?: No, A BYOW endorsement allows the licensee to serve only commercial- ly-made wine brought in by a customer.
39. Yes or No
Should a caterer always remove any unserved alcohol when leaving the catered event?: Yes, Any unserved alcohol must be returned to the caterer's licensed premises.
40. True or False [Show Less]