Which behavior is a sign that a guest is experiencing impaired motor coordination?
A. Becoming drowsy
B. Swaying
C. Making rude comments
D. Having
... [Show More] trouble concentrating
B. Swaying
True or False: Is a birth certificate an acceptable form of ID?
False
Which situation best describes dram shop liability?
A. A manager is fined for allowing the sale of drugs on the premises.
B. A server is fined by the liquor authority for serving alcohol to a minor.
C. A bartender is given jail time for serving a guest who appeared intoxicated.
D. A person sues the bartender who served the intoxicated guest who injured him.
D. A person sues the bartender who served the intoxicated guest who injured him.
Calculate the number of drinks in 3 ounces of 80-proof vodka on the rocks.
A. 2
B. 3
C. 4
D. 1
A. 2
Which can be counted as one drink?
A. 20-ounce beer
B. 6-ounce glass of wine
C. 2 ounces of 80-proof liquor
D. 1 ounce of 100-proof liquor
D. 1 ounce of 100-proof liquor
Which of the following removes a large amount of alcohol from the body?
A. Breathing
B. Drinking coffee
C. Taking a cold shower
D. Exercising
E. Urinating
F. Passing of time
F. Passing of time
Estimate the B.A.C. of a 160-pound man who drank five 12-ounce beers in one hour.
A. 0.101
B. 0.1
C. 0.99
D. 0.12
A. 0.101
Which is a criminal violation related to the sale and service of alcohol?
A. Serving alcohol to a minor
B. Failing to fill out an incident report
C. Firing a server who overserved a guest
D. Refusing to serve a guest who arrived intoxicated
A. Serving alcohol to a minor
Which feature is used by states to indicate that an ID belongs to a minor?
A. Placing the words "Secure," "Genuine," or "Valid" on the ID
B. Issuing the ID in a vertical format
C. Removing the minor's signature from the ID
D. Placing pictures of "keys" on the ID
B. Issuing the ID in a vertical format
When stopping service to a guest, you should:
A. tell the guest that he or she has had enough.
B. ask the guest's companion(s) to help you stop service.
C. have a backup person stand next to you as you tell the guest.
D. give the guest another drink if it will prevent a confrontation.
B. ask the guest's companion(s) to help you stop service.
True or False: It is appropriate to stop serving to a guest by saying, "This is the last drink I can serve you this evening."
False
A vodka on the rocks containing 3 ounces of 80-proof vodka should be counted as ___ drink(s).
A. 1
B. 2
C. 3
D. 4
B. 2
True or False: It is appropriate to stop serving to a guest by saying, "I'm not sure you can make it home, so I really can't serve you another drink."
False
True or False: It is appropriate to stop serving to a guest by saying, "You're not getting another drink because I think you're intoxicated."
False
When handling a fight, when should you call the police?
A. After separating the guests who are fighting
B. After calming down the guests who are fighting
C. After physically restraining the guests who are fighting
D. As soon as your safety or the safety of guests is at risk
D. As soon as your safety or the safety of guests is at risk
True or False: It is appropriate to stop serving to a guest by saying, "I guess I can serve you another beer, but this will have to be the last one."
False
If a guest is intoxicated when arriving at the establishment,
A. ask the guest to leave.
B. physically restrain the guest.
C. forcibly take the guest's car keys.
D. refuse entry to the establishment.
D. refuse entry to the establishment.
Which form of ID is acceptable for verifying a guest's age?
A. School ID
B. Passport
C. Birth certificate
D. Voter registration card
B. Passport
True or False: All guests must be 21-years-old to purchase alcohol.
True
State or municipal liquor authorities can issue citations for
A. drunk driving.
B. serving a pregnant woman.
C. serving alcohol to a minor.
D. fighting in the establishment.
C. serving alcohol to a minor.
True or False: It is illegal to serve alcohol to a pregnant woman.
False
Which statement should be avoided when stopping service to a guest?
A. You've had enough.
B. I just want to make sure you get home OK.
C. It's against the law for me to serve you any more alcohol.
D. Our company policy does not allow me to serve you any more alcohol.
A. You've had enough.
Select the ID(s) that are fake.
A. 1
B. 2
C. 3
A. 1 and C. 3
A guest has consumed three 12-ounce beers in an hour. How many drinks have built up in the guest's bloodstream?
A. 0
B. 1
C. 2
D. 3
C. 2
Suppose today is December 15, 2009. Select the guest(s) who is/are old enough to be served alcohol based on these birth dates.
A. Born on September 19, 1987.
B. Born on March 13, 1988.
C. Born on December 25, 1988.
D. Born on October 15, 1989.
E. Born on December 15, 1990.
A. Born on September 19, 1987.
and
B. Born on March 13, 1988.
Which action can help prevent a guest from becoming intoxicated?
A. Serving one drink at a time
B. Offering bread or other carbohydrates
C. Overpouring drinks
D. Offering a guest approaching intoxication a beer instead of a martini
A. Serving one drink at a time
Estimate the B.A.C. of a 100-pound woman who drank three 5-ounce glasses of wine in one hour.
A. 0.119
B. 0.121
C. 0.117
D. 0.1
A. 0.119
What is the best type of food to help prevent intoxication?
A. Salty food
B. Carbohydrates
C. Sugars
D. Fatty food
D. Fatty food
True or False: A guest who switches to larger or stronger drinks may be intoxicated.
True
True or False: The state liquor authority can suspend an establishment's liquor license for allowing a minor to enter the establishment with a fake ID.
True
True or False: You may be charged with a crime simply for serving a guest who appears to be intoxicated.
True
True or False: A guest who appears nervous while you are reviewing his or her ID may be a minor.
True
True or False: It is appropriate to stop serving to a guest by saying, "I'm sorry, but it is against the law for me to serve you any more alcohol."
True
True or False: It is appropriate to stop serving to a guest by saying, "Sir, I am going to have to stop serving your friend. Can you make that drink your last drink and see that he gets home safely?"
True
Which situation requires you to fill out an incident report?
A. A guest stumbles when getting out of his chair.
B. A guest complains about the strength of his first drink.
C. A guest has presented a fake ID, which was confiscated.
D. A guest is rude to a server after waiting too long for a drink.
C. A guest has presented a fake ID, which was confiscated.
True or False: Dram shop laws protect the server from being sued in the event that an intoxicated guest injures another individual.
False
True or False: When stopping alcohol service to a guest, the backup person should stand as close to the guest as possible.
False
Calculate the number of drinks in a 12-ounce beer and a shot of 100-proof whiskey.
A. 2
B. 1
C. 3
D. 4
A. 2
True or False: You should physically restrain a violent guest so he or she does not cause injury.
False
True or False: IDs containing the words "Official," "Authentic," or "Secure" are not genuine.
True
True or False: Drink for drink, a lean guest will have a higher B.A.C. than a guest with a large amount of body fat.
False
True or False: In order for an ID to be valid it must have a state seal.
False
True or False: An ID with a split lamination is invalid.
True
True or False: It is appropriate to stop serving to a guest by saying, "I'm sorry, but I don't feel comfortable serving you another drink. How about a soda or a cup of coffee instead?"
True
Which of the following food items are best for preventing intoxication?
A. Bread
B. Pizza
C. Potato chips
D. Cheese sticks
E. Chili
F. Onion rings
G. Pretzels
H. Peanuts
I. Fried calamari
J. Chicken wings
B. Pizza
D. Cheese sticks
E. Chili
F. Onion rings
I. Fried calamari
J. Chicken wings
You witness a drug transaction on the premises. You should
A. call the police.
B. ignore the situation to prevent a possible confrontation.
C. do nothing if the transaction occurred outside the building.
D. warn the offenders that you are going to inform your manager.
A. call the police. [Show Less]