1. Captain's Special Report - Flight Crew Only: This shall be used when the Captain wishes draw attention to any matter of operational
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2. Please stow your cabin bag under the seat in front of you with exception of passengers occupying ... * on B737-800: Row 1 , Row 2DEF Row 16 & 17
3. Please stow your cabin bag under the seat in front of you with exception of passengers occupying B737-700: Row 1 , Row 12 & 14
4. " Please stow your cabin bag under the seat in front of you , with exception of passengers occupying ... * B737-8200: ... Row 1 , Row 2 , Row 17 , 18 , 28 or 29 "
5. If English is not the first language of the country of departure: the demon- stration must be played in the foreign language of the departing country as soon as the English tape has finished . These briefings must be completed in full
6. Who must be briefed?: Any passenger who boards the aircraft after the safety demonstration has been completed must be briefed. The briefing of the passenger can be done individually.
7. Where will SCP's be seated: as close to the main doors L1, L2, R1, R2 as possible.
8. Passenger travelling with a child of less than 12 years of age: Allocation If a child travels with an accompanying adult , the child will be seated in the same seat row segment as the accompanying adult . Where this is not possible , the child will be seated no more than one seat row or aisle away .
9. Passenger with disability of lower limbs: A passenger with a disability of the lower limbs should be seated as close to the main doors as possible , ( L1 - L2 - R1
- R2 ) to provide easy access to floor level exits .
10. Mentally impaired passenger: A mentally impaired passenger , who travels without an accompanying passenger , should be seated as close to the front of the aircraft as possible during all phases of the flight so that visual and audible communication can be established with the cabin crew . secure and
11. Passenger travelling with recognised assistance dog in the cabin: A suit- able restraint harness shall be provided by the owner to secure and restrain the dog during taxi , take - off , landing and turbulence . In cruise , it is acceptable for the dog to be subject to less restraint .
12. Freon - Pre departure Inspection: 1. Two nozzles are directed towards the waste bin.
2. One nozzle is directed towards the water heater where fitted
3. Wax is present on the nozzle tips 4. Discs are silver / white
13. Freon - Operation:: At 173 ° F ( 78 ° C ) , the seals melt and discharge Freon gas into the waste bin or towards the water heater
14. Toilet Automatic Fire Extinguisher ( Freon ): Description : An automatic fire extinguishing system is located beneath the sink in each toilet . The fire extinguisher discharges Freon through three heat activated nozzles . Each nozzle is covered
in wax and when heat is detected the wax melts and discharges the Freon . Two nozzles points towards the waste compartment where fitted , one towards the water heater electrics.
15. Crash Axe: Pre-departure Inspection: Correct Stowage Checked by Flight Crew
16. Crash Axe - Purpose:: Correct Stowage Checked by Flight Crew
17. Crash Axe: Note: It will break flight deck windows . The handle is insulated to 15,000 volts
18. PBE Pre Departure Inspection: 1. Stowage 2. Quantity 3. Check green storage case s intact 4. Indicator is not pink ( colour may vary from blue , through pale blue or grey , to white )
19. PBE Operation: 1. Open the storage case . 2. Tear off the red pull strip . 3. Remove the device from the protective bag . flow of oxygen hark . 4. Pull off " Pull to Actuate " ring in direction indicated ; this will start the 5. Hold the device with the life support pack away from the user . 6. Grasp hole in neck seal and widen with thumbs
. 7. Bend forward from waist , insert chin into the hole and pull hood across face and overhead 8. While standing upright , pull hood down until headband is fitted to the forehead 9. Check neck seal for a secure fit .
20. Duration PBE: 15 minutes
21. Removal of PBE :: 1 . Move away from the fire 2 . Grasp the top of the hood and pull forward over the face . 3 . Place PBE in a metal tray or bar box . 4 . Shake hair to remove any excess 02 .
22. PBE three notes: OPERATIONS Note 1 : Used hoods must be handed to engineering for disposal . Note 2 : Due to the noise level when the unit is activated
, communication when wearing the PBE can be difficult . Note 3 : Due to the clear viewing plane at the front of the unit , vision might be impaired
23. Precautions PBE: The neck seal must not be damaged when putting on the PBE . Be especially careful with sharp edged earrings and accessories . Do not touch life support pack as it will be extremely hot
24. Fire Gloves Pre departure Inspection: 1 . Stowage 2 . Quantity 3 . No scorch marks 4 . One left glove and one right glove .
25. Fire Gloves Purpose: : For removal of hot , not burning , material or burnt debris in order to get to the source of the fire .
26. How many fire gloves do we have on board?: 4
27. Can an aircraft depart with only three sets of fire gloves?: Aircraft can depart with three ( 3 ) pairs of Fire Gloves , providing there is one ( 1 ) pair kept in the Flight Deck and two ( 2 ) pairs are kept in the cabin
28. Where will the No1 report missing flight gloves?: in the cabin defects log
29. Fire gloves, what are the precautions?: Do not allow fire gloves to get wet. Wet gloves conduct heat and may cause scalding
30. Torch Pre departure Inspection :: 1. Stowage 2 . Quantity Red light flashes at not more than 10 second intervals . ( An interval of m than 10 seconds indicates unsatisfactory battery condition ) .
31. Torch Purpose: Emergency use only
32. Torch Operation: 1 Remove torch from stowage 2 . Torch will illuminate auto- matically
33. Torch Duration: Minimum 30 minutes Maximum 4 hours
34. Loudhailer Pre departure Inspection: 1. Stowage 2. Quanity 3. Squeeze the handle , Green Light flashes 4. Squeeze the handle click is heard if operational
35. loudhailer - purpose: For Communication
36. Loudhailer operation: 1 . Squeeze handle 2 Press lips to mouthpiece and speak normally
37. Loudhailer Precautions: Do not point at fuselage when using as it will cause screeching . CC must be aware that when removing the loudhailer from its stowage
, it is necessary to remove the siren pin .
38. Rejected Take - off: The Captain may decide to reject a take - off for various reasons . These may include conditions either inside or outside the aircraft which could affect the safe operation of the flight , e.g. technical problem , birds / animals on the runway , pilot incapacitation .
39. Go around/ Missed approach: A Go Around is when the aircraft is on the approach to land and the Captain has decided for some reason not to land , e.g. adverse weather conditions , technical problems , runway unsuitable for landing .
40. When will there be a significant increase of engine noise: Go around/ missed approach
41. Tail Strike: A tail strike is said to have occurred when the lower aft fuselage or tail skid contacts the runway during take - off or landing . This is a non - normal situation that has potentially very serious consequences depending on the force of the impact . Differing degrees of aircraft damage can result from a tail strike and the integrity of the hull can be compromised to the point that the aircraft cannot remain pressurised.
42. Any number of factors can contribute to a tail strike including :: Weather Runway conditions Pilot error . Loading error passengers not seated correctly (loading rules not followed) , or baggage and cargo incorrectly loaded into the
baggage holds . LID / Loadsheet error - miscalculation of the aircraft trim . Aircraft malfunction Unstabilised approach to landing
43. Factors that may lead Aircrew to suspect a tail strike include but are not limited to :: Collision noise, Scraping sound, Feeling of impact bump.
44. If cc suspect a tail strike when should they informed the flight deck?: Im- mediately
45. What is Incapacitation ?: This generally means that someone is being deprived of his capacity or natural power or to be rendered incapable or unfit.
46. Use of Pilot's Checklists: There shall always be two Aircrew in the flight deck
47. If the pilot is incapacitated what shall cc do with the first officer: CC checklist and sit in the flight deck on the middle jumpseat until the aircraft has parked after landing
48. Which side of the checklist do CC read? (Pilot incapacitated): Left side
49. Incapacitation of a CC in flight, who can assist the other CC?: any position- ing Ryanair CC on board who is qualified and fit to fly would be able to join the remaining members of the operating CC to replace the incapacitated CC.
50. If Ryanair staff on a flight without uniform are replacing an incapacitated CC, what should they wear instead?: A hi-viz jacket
51. What should you do in flight if a member of cc becomes incapacitated: - Make the area safe for the incapacitated CC . Put brakes on trolleys , check ABCs , etc. Inform the Captain immediately and outline the condition of the CC . Move the CC to any cabin seat ( not direct access seats ) If the CC unconscious , place in the recovery position , administer portable emergen 02 and monitor . PA for a medically qualified person, update the captain regularly and advice if assistance is required for landing
52. Rapid Decompression: This is a sudden loss of cabin pressure , which takes less than 10 seconds to equalise with the outside pressure
53. Material Effects of a Rapid Decompression: A loud explosive noise. Air rising towards the failure ( the hole ) carrying loose articles , papers , dust , etc. A dense fog will form in the cabin momentarily as the moisture held in the cabin condenses
. Passengers may confuse this with smoke and need reassurance. This fog may cause toilet smoke detectors to activate . Hot liquids will suddenly boil over ( risk of scalding ) due to the reduced boiling point. Oxygen masks will drop down. Fasten Seat Belts sign will illuminate.
54. Physical Effects of a Rapid Decompression: Severe ear and sinus pain. Chest and joint pain caused by nitrogen bubbles in the blood expanding Forced expulsion of air. You will feel very cold, because it is around minus 50 degrees outside.
55. Slow Decompression: This is a gradual loss of cabin pressure, which can take more than 10 seconds to equalise with the outside pressure. Causes of a slow decompression include a hissing door seal or cracked window
56. When will the oxygen masks drop down: The oxygen masks drop down automatically in the cabin when the cabin altitude reaches 14,000 feet. This may be your first indication that the aircraft was experiencing a slow decompression.
57. : Emergency
58. Decompression PA: "Ladies and Gentleman, there has been a reduction in cabin pressure, keep calm, and remain seated with your oxygen mask fitted until you are instructed to remove there is no cause for alarm Please fasten your seatbelt and refrain There may be a smell of burning , however from smoking . If you need assistance , the Cabin Crew will be with you shortly."
59. Monitoring of Passengers: Check the toilets for any incapacitated passenger.
Administer first aid - go through cabin with portable emergency 02 Brief ABP's to guard the main doors . (As the aircraft is now unpressurised the doors can be
opened). Brief ABP's at the overwing exists NOT to open the overwing exits unless instructed otherwise.
60. Minimum: inflow of oxygen should be reduced to minimum by closing toilet door hatbin oven and reducing time when compartment door remains open when spraying firefighting agents ) . If fighting a confined fire , the door / compartment shall be opened only for the extinguisher nozzle to fit in -2-3 cm ( 1 inch.
61. Fire equipment: use appropriate equipment (halon / water glycol , Fire Gloves when necessary -PBE Crash Axe , metal bar box) .
62. Fire Position: assume a position which will protect you from the heat / flames and will give you good access to the source of the fire ( i.e. crouching down behind toilet door or crouching low to achieve better visibility in a seat fire
63. Fire fighting drill: inform: press call bell 3 times to alert other CC . Take relevant Fire Fighting Role.
64. Fire fighting drill: identify: locate the exact source of the fire (usually with the back of the hand). Assess severity.
65. Fire fighting drill: prepare: collect and don the relevant firefighting equipment.
66. Fire fighting drill: attack: start fighting the fire ; aim the extinguisher at the base of flames . Ensure the area has been cooled down with non - flammable liquid - unless electrical / Dangerous Goods fire
67. Fire fighting drill: control: - inspect the affected area ; ensure the fire has been successfully extinguished - check for signs of re - ignition and (if possible) dampen the area with water / non - flammable liquid
68. Actions for specific fires: toilet fire: ensure nobody is inside the toilet
69. Actions for specific fires: oven fire: close the oven door, switch oven off and pull relevant circuit breaker
70. Actions for specific fires: overhead locker fire: in aircraft until EI - FOB (non
- BSI) , open slightly the Hatbin door adjacent to the one feeling hot ; in aircraft from EI - FOC (BSI) , hot - feeling door can be opened slightly . Do not use water
71. Actions for specific fires: fire behind panelling: crash axe to be delivered from the Flight Deck. Panelling to be lifted off or small hole to be made above the hot spot. At least 1 halon extinguisher should be fully discharged. No water shall be used
72. Actions for specific fires: under floor fire: cover the area where smoke / fumes enter the cabin with wet materials (to minimize inflow of toxic smoke / fumes).
73. Actions for specific fires: seat fire: any non-flammable liquid can be used to rapidly extinguish the fire.
74. Actions for specific fires: Gash cart fire: may be caused by Dangerous Goods
. Use halon to extinguish the fire.
75. Cabin battery fire - memory items: 1 . Passengers MOVE AWAY 2 . PBE and fire gloves DON (IF REQUIRED)
3. Halon DISCHARGE FULLY
4. Repeat if necessary
5. Non - flammable liquid Water Glycol AS REQUIRED
76. Features 737-800 Non BSI: No touch screen panel in the FWD and AFT CSA Panel . Adult life jackets located under passenger seats in the whole cabin . Infant Flotation devices under B and E seats with exception for rows 15-18 OR No touch screen panel in the FWD and AFT CSA Panel . Adult life jackets in the PSU , with exception for rows 1ABC and 2DEF Infant Flotation devices in PSU above B and E seats with exception for rows 1ABC , 2DEF 15-18
77. Time Available Ditching drill: 1 . NITS RECEIVE 2 Life jackets DON Cabin lights .. BRIGHT SOS demo COMPLETE ABPS ...... BRIEF Buddy system SET UP Infant flotation device ...................... DON Assigned area ...... SECURE Cabin preparation checklist COMPLETE Cabin secure GIVE At 2 minutes to landing . Position .. .TAKE 12. ELS .. ON ( No 2 ) At 30 seconds to landing . 13. Brace position
.. HOLD 14. Passengers COMMAND " Brace , brace ! " After aircraft has come
to complete stop . No need to wait for Captain's command as catastrophic . Jumpseat UNSTRAP No 2 / No 3 16. Outside conditions / slide armed ........... CHECK 17.
Door .......... ..OPEN 18. Manual inflation handle . ... .... PULL Passengers ................ REDIRECT 19. Detachment handle ...... PULL 20. ABPS..SEND ( Two down to assist in the water ) Evacuation ..COMMENCE Once all passengers are out . Assigned area . . CHECK 23. Assigned equipment ........... .TAKE ( if time permits ) 24. Self
...... ..EVACUATE After evacuation 25. Ditching survival plan . COMMENCE
78. Cabin Battery Fire drill: 1. Passengers -MOVE AWAY
2.PBE and fire gloves - DON (IF REQUIRED) 3 .Halon - DISCHARGE FULLY
4 .Repeat if necessary
5. Non - flammable liquid / Water Glycol - AS REQUIRED
6. Backup - only when safe , place embers into metal bar box dampen with water and check area for signs of heat or fire.
7. When backup takes over , Fire Fighter reports to the flight deck.
8. Wet towels - DISTRIBUTE TO PASSENGERS
9. First aid - IF REQUIRED
10. Prepare cabin for emergency landing - IF REQUIRED
79. Non bsi: Equipment diagram
80. : 189
81. : Rows 16 and 17
82. seats are not fitted with an IFD: IFD under the middle passenger seat row 1B
, row 16B and 16E , row 17B and 17E . Row 2 will
83. Stowage of Cabin Crew Bags: 1. Where stowage compartments have trolleys installed , CC shall stow their bags behind the trolleys.
2. Where trolleys are not loaded or their combination in the compartment does not allow secure stowage of crew bags as per point 1 , CC may stow their bags in the overhead lockers as follows : No.1 and No.4 shall use locker 3 ABC , No.2 , No.3 and supernumerary Crew shall use locker 32 ABC / DEF.
3. All CC will ensure their bags are stowed in approved lockers before boarding of passengers.
4. Security of CC crew bags must be monitored for the duration of the flight.
84. Where is the water shut off valve located in the fwd galley: There are two water shut off valves, one located above each boiler around eye level
85. If the toilet sink water tap fails to shut off continuously: If the tap to the sink is continuously running then water be shut off. Turn the WATER SUPPLY selector valve, located under the sink supply to the sink must bal to the TOILET or SHUT OFF position.
86. Toilet Flooding: If a toilet floods due to the water rinse valve sticking open after flushing, immediately flush the toilet evacuate excess water from the toilet bowl. If the
water is still flowing, shut off the water for that toilet. Turn the water supply selector to the FAUCET or SHUT OFF position.
87. Toilet Flush Valve Fails to Reset: Close the toilet lid Pull the manual shut off handle located at the base of the toilet
88. Assigned Door Checks: Open door - check exterior handle in place.
An open door way, without airbridge or steps in place, has a safety strap attached. Door - handle is horizontal, door is flush with the fuselage and safety closed strap is stowed.
89. Jumpseat and Area Check: Seat retracts correctly. Seat belt / harness operational.
Mirrors, where fitted, provide an adequate view of the cabin from the seated position. Covers for electrical sockets are present and intact.
90. Cabin Checks: Emergency Lighting System (ELS)/ and Photoluminescent Emergency Marking (PEM) operational (if present ).
Seat cushions in place, with their 'flame retardant' covers fitted securely Ensure seat cushions at the overwing exits are fitted with a one inch diameter grey identification circle on the front edge of the seat cover
91. Galley Check: 1. Waste bin flaps and waste cart. - Operational.
2. Trolleys and restraints - Operational.
3. Bar seals intact, with no sign of tampering and seal numbers correspond correctly.
4. Galley stowage - locked/secured
5. Galley power functions - Check.
6. Curtains (where fitted) - Secured open.
7. Water shut off valve
- ON.
8. Boiler tap - ON, (Purge) check for continuous flow
9. Oven - ON, set timer for 5 min to heat oven up, turn oven off.
92. Where is the water shut off valve located in the aft galley: The water shut off valve is located below the boilers at floor level
93. Toilet Checks: Waste bin flap operational . Ensure water supply selector is set to SUPPLY . Flush , water and vacuum systems operate correctly , i.e. flush and vac- uum systems cut out and water not overheating All stowage / compartments closed and securable Internal lights function correctly Lock toilet after checks completed to prevent unauthorised carriage of passengers PDIs on the Freon PDIs on the Smoke Detector
94. No I's PDIS: Assigned door checks at LI door .. Jumpseat and area check at No I's jumpseat . Galley checks at FWD galley . PA / Interphone operational . PDIs on : Ll door . L1 slide . Flight deck door . Under No 1's jumpseat . Above No I's jumpseat
. If No 4 is not on board during PDI ( e.g. marshalling ) , the No 1 must also do the No 4's PDIS .
95. No 2's PDIs: Assigned door checks at L2 door . Jumpseat and area check at No 2's jumpseat . Toilet checks at AFT left toilet . Cabin checks at rows 21-33 . Galley checks at AFT galley including ELS . PA / Interphone operational . Check water and waste system . PDIs on : L2 door . L2 slide . ELT . Under No 2's jumpseat . Behind 33 ABC . All G4 - left hand side stowages and equipment
96. No 3's PDIS: Assigned door checks at R2 door . Jumpseat and area check at No 3's jumpseat Toilet checks at AFT right toilet . Cabin checks at rows 11-20. PDIs on: R2 door, R2 slide, Above No 3's jumpseat. Under No 3's jumpseat.
Overwing exits. Behind row 33 DEF (if required) All G4 - right hand side stowages and equipment.
97. No 4's PDIs ( If the No 4 is not at the Boarding Gate ): the Assigned door checks at R1 door, Toilet checks at FWD toilet, Cabin checks at rows 1-10, PDIs on: R1 door, R1 slide, All G1 stowages and equipment. All G2 stowages and equipment.
98. No 1's Cabin Secure Checks: Galley Secure Checks FWD galley Cabin lighting set to appropriate mode Ensure pre - recorded announcements are switched off Receive "Cabin secure" from No 2 and No 4
99. No 2's Cabin Secure Checks: Cabin Secure Checks at rows 21-33 Galley Checks in Rear galley. Toilet Checks in Rear left toilet. Receive "Cabin secure" from No 3. Give "Cabin secure" to the No 1 (by pressing the call bell and giving thumbs up) Immediately take seat.
100. No 3's Cabin Secure Checks: Cabin Secure Checks at rows 11-20 Toilet Checks in Rear right toilet. Give "Cabin secure" to the No 2. Immediately take seat.
101. No 4's Cabin Secure Checks: Cabin Secure Checks at rows 1-10. Toilet Checks in FWD toilet. Give "Cabin secure" to the No 1. Immediately take seat.
102. How many oxygen maks per row segment: 4
103. Special attention is required when boarding infants that the total number of heads in the row does not exceed?: 4
104. Captain commands Cabin Crew doors to manual and crosscheck: Cabin Crew all CC go to their assigned doors, disarm and cross checked
105. If the TOB is greater than 150 passengers (excluding infants): a ground handling agent shall lead the passengers into the terminal
106. TOB is below 150 passengers: the No 4 can proceed to the boarding gate to assist in boarding
107. Rapid Disembarkation: A non - normal situation may occur at any time while boarding / disembarking Rapid disembarkation is a precautionary egress from the aircraft in situations assessed by the crew members as deviating from normal conditions but not being an immediate emergency , i.e. not posing an immediate
threat to passengers and crew members on board , but which may escalate into an emergency.
108. Possible reasons for a rapid disembarkation include:: a security alert , smoke or fumes in the cabin overheating PEDs a fuel spillage a fire outside the aircraft which could threaten the aircraft , etc.
109. In the event of a blockage in the mid cabin: the remaining passengers in the front cabin shall be held in the front part of the cabin ( preventing them from the flow of passengers towards the FWD disembarking ) until the blockage is cleared and LI door has been re - established.
110. Arming / Disarming No 1: Front service door R1
111. Arming / Disarming No 2: Rear service door R2 .
112. Arming / Disarming No 3: Rear passenger door L2 .
113. Arming / Disarming No 4: Front main passenger door L1 .
114. Arming a Slide sequence of actions shall be :: 1. Doors closed. 2. Pax seated. 3. Ready for pushback confirmation given ( 1 + ENT ) ; 4. Command to arm the slides given by the Captain * 5. Slides armed and cross checked and confirmed with css 6. Safety demonstration commences. 7. Practical elements of the demonstration (seatbelts, O2 masks, life jackets, safety cards) completed 8. Cabin secure completed 9. Cabin secure confirmed with the flight crew by the css
115. Disarming a slide what do cc say?: Cabin crew, doors to manual and cross check
116. Where are cc stood during refuelling: No1 at L1, No4 at R3, No2 at L2, No3 at overwing exits
117. The No 4 Detects the Hazard :: The No 4 must inform the No 1 verbally . The No 1 must enter the flight deck and advise defueling must be stopped immediately
. the Flight Crew that refuelling / The No 1 must inform the No 2 , via the interphone
, of the hazard . The No 1 presses the call bell 3 times to alert the No 3 , who must remain vigilant . The No 1 and No 2 must immediately stop the boarding of passengers . All CC must be ready to evacuate using all available exits .
118. The No 3 Detects the Hazard :: Press the call bell 3 times defueling can be stopped immediately . to alert the No 1 to the hazard , so that refuelling The No 1 must enter the flight deck and advise the Flight Crew that defueling must be stopped immediately . refuelling The No 1 must inform the No 2 , via the interphone , of the hazard . The No 1 and No 2 must immediately stop the boarding of passengers . All CC must be ready to evacuate using all available exits .
119. The No 2 Detects the Hazard :: Press 222 on the interphone and alert the refuelling / defueling can be stopped immediately . Flight Crew of the hazard , so that Inform the No 1 via the interphone . The No 2 presses the call bell 3 times to [Show Less]