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RYANAIR CONVERSION EXAM QUESTIONS WITH CORRECT ANSWERS
What is the maximum number of guide/assistance dogs per aircraft? - Answer- 4 What is the procedure to disarm a slide? - Answer- No.1 will disarm R1 slide ... [Show More] No.4 will disarm L1 slide No.2 will disarm R2 slide No.3 will disarm L2 slide 1. Remove girt bar from the brackets on the floor 2. Place in the stowage hooks on the bottom of the cosmetic cover 3. Remove red flag from viewing window 4. No.1 will then return to L1 door and physically confirm (touch girt bar to confirm slide is disarmed and physically check red flag status.) 5. No.4 will then return to R1 door and physically confirm (touch girt bar to confirm slide is disarmed and physically check red flag status.) 6. No.2 will then return to L2 door and physically confirm (touch girt bar to confirm slide is disarmed and physically check red flag status.) 7. No.3 will then return to R2 door and physically confirm (touch girt bar to confirm slide is disarmed and physically check red flag status.) 8. Verbally confirm slide(s) disarmed and cross-checked. 9. No.2 will call No.1 via the interphone (55). 10. No.1 will say [Show Less]
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CONVERSION SECURITY(RYANAIR) EXAM -SOLVED
What is the primary objective of security requirements/programme? - correct answerTo safeguard the safety and security of ryanair employees, passenegers an... [Show More] d other airport users. What must you do with an unattended Ryanair aircraft to protect it? - correct answer1. External doors closed 2. Airstairs retracted 3. Steps moved and placed far away from a/c If there are personnel on the a/c when you board what must you check? - correct answerThat they are in possession of a valid ID and authorised to be there. What just CC be in possession of when on duty? - correct answer1. Valid ID 2. Passport 3. Attestation 4. COC What must CC do at all times? - correct answerRemain vigilant What must CC check on regulated entities? - correct answer1. The integrity of the seals on catering trolleys 2. Contents of cleaning supplies 3. Challenge personnel entering the a/c Who's responsibility is the security of the aircraft? - correct answerThe commander What happens if a pax with checked in baggage fails to show up to the flight? - correct answerTheir hold baggage must be located and off-loaded prior to departure. What will happen if a pax boards the wrong flight? - correct answer1. NO1 informs captain and dispatcher 2. Passenger is identified 3. Passenger collects all belongings and escorted back to terminal 4. CC check row pax seated in 5. Also check 3 rows infront and behind 6. CC confirm headcount onboard correct 7. NO1 informs captain procedure is complete Who reconciles off-loaded hold baggage? - correct answerGround handling personnel In the event of a discrepancy what must occur? - correct answerA full baggage identification process may be necessary What is the procedure for baggage identification? - correct answer1. Ground staff remove all bags from hold and place on ramp 2. When instructed by captain, NO1 ask last 3 rows to disembark using forward stairs. 3. They will identify their baggage and re-enter the aircraft using rear stairs. 4. Then the next 3 rows will do the same, and so on until all pax have identified their baggage 5. NO1 will inform captain when process is complete. Where must company mail be stored until departure? - correct answerA secure area What must company mail go through before being accepted as carriage? - correct answer100% screening What must all mail be protected from? - correct answerUnauthorised interference or tampering during storage. What is the 'clean desk' policy? - correct answerBaggage processing materials such as labels, tickets and tags must be on every item. So the hold baggage must be protected until it is delivered and loaded onto the aircraft. Who can access to the flight deck be given to? - correct answer- regulatory inspector - Ryanair personnel What is the normal flight deck access procedure? - correct answer1. NO1 enter flight deck 2. Places kill switch in "NORM" position 3. Goes out and locks FD door immediately What is agreed on before the first flight? - correct answerA password for the FD door. Agreed on between the captain and the NO1 and must be communicated to the rest of the aircrew. What is the non-normal flight deck access procedure? - correct answerDeadbolt system. What does it mean if the deadbolt system is vertical? - correct answerUnlocked What does it mean if the deadbolt system is in a cross? - correct answerLocked - key operable What does is mean if the deadbolt system is horizontal? - correct answerLocked - key inoperable What is the procedure to open the FD door during flight? - correct answer1. Flight crew switch on fasten seat belt sign. 2. NO1 make fasten seatbelt PA 3. Flight crew establish communication with NO1 4. NO1 confirm all pax seated 5. Pilot monitoring(PM) in the FD will look through viewing window to verify identify of CC 6. Password will be given to captain 7. Door will be opened on agreement of both pilots What should happen if when opening the FD door a pax stands up out of their seat? - correct answerNO1 will inform FD immediately and the door must remain closed/be closed. What is the procedure if a pilot needs to leave the FD? - correct answer1. Pilot will exit the FD and CC will go into FD And closes door. 2. CC member shall sit in jumpseat behind captains seat 3. When pilot ready to return, establish communication with other pilot via interphone 4. Password will be given 5. CC look through viewing window and verify pilot identity 6. Door will open 7. CC exit and pilot enter FD 8. Door will be closed Where must the NO1 remain whilst the pilot has vacated their seat in the FD? - correct answerIn the forward galley Who is not permitted to enter the FD/stay in there? - correct answerNO1 and new JU What is the procedure to open the FD door during a non-normal procedure? - correct answer1. NO1 will answer the "NO1 to flight deck" call via interphone 2. Door may be unlocked to allow NITS briefing. What does the red light indicate on the FD emergency access panel? - correct answerDoor is locked What does the amber light indicate on the FD emergency access panel? - correct answerCorrect access code has been entered What does the green light indicate on the FD emergency access panel? - correct answerDoor is unlocked (5 seconds) What are some indications that someone may be being trafficked? - correct answer- avoids eye contact - avoids social interaction - not in control of their documents/money - has false identity/travel documents - has a language barrier with person they're travelling with - has no money/phone/baggage - submissive to person they're travelling with What is the concept of "do not harm" when referring to human trafficking? - correct answer- be discreet with discussing and relating information - don't confront trafficker - don't attempt to rescue victim - act normally What are some aircrew actions when dealing with a potential human trafficking? - correct answer- be observant for indicators - notify all CC - note seat number and name of pax and companions - contact flight crew and inform of suspicions - consider police on arrival - report submitted on crewdock Why must security check be completed? - correct answerTo ensure there are no prohibited articles present/confined onboard. Where may people try and hide prohibited articles? - correct answer- between seat cushions - underneath seats - in hatbins - toilets - bins How is the Ryanair cabin specifically designed to ensure the security checks can be carried out efficiently? - correct answer1. Mirrors in the hatbins 2. Removal of seat pockets 3. Life jackets in the PSU instead of under seats When must security checks be completed? - correct answer1. Before pax boarding (all flights) 2. Before landing (toilets/galleys) 3. After pax disembarkation (turnaround/last disembark) What is the procedure after CC havr carried out their security checks? - correct answer1. CC inform NO1 completed checks 2. NO1 inform captain 3. Captain confirms by signing LID When must a security search be completed? - correct answer1. If a a/c arrives from an 'unapproved' 3rd country (outside EU) 2. If a/c arrives from outside CP SRA 3. If unauthorised persons have had access to a/c Which documents lay down the requirements for security checks/searches? - correct answer1. EC 300/2008 | EU 2015/1998 - 2015/8005 2. S.I. 116 of 2008 3. NCASP What will the NO1 do prior to giving 'cabin secure' when landing? - correct answer1. Check forward toilet and lock it 2. Check forward galley - take out everything 3. Open and check forward jumpseat - above and below Must be rechecked if is person gains access again What will the NO2 do prior to giving cabin secure when landing? - correct answer1. Check aft toilets and lock them 2. Check galley 3. Open jumpseat - above and below What must CC do on the doors once after pax have disembarked? - correct answerPlace the safety strap across the L1 and L2 doors. After disembarkation of pax, what will the NO1 do? - correct answer1. Visually check all hatbins from row 1 to 10, ensure no article is in it 2. Commence security checks from row 10 to 1. - between seats and walls - under seats - life jacket pouches/stowage - side pocket (1abc/2def) - tray tables (1abc/2def) 3. Check forward bulkhead stowage After disembarkation of pax, what will the NO3 do? - correct answer1. Go to row 11, en-route check all hatbins 2. Check equipment in hatbin 14 def 3. Commence security checks from row 11 to 20 - between seats and walls - under seats - life jacket stowages - tray table stowages (16/17 After disembarkation, what will the NO2 do? - correct answer1. Check equipment in hatbins 33abc and 33def 2. Proceed to row 21, enroute check all hatbins 3. Commence security checks from row 21 to 33 - between seats and walls - under seats - life jacket stowages What happens if a pax uses the toilet or passes through a galley that was not attended by CC? - correct answerThe area becomes unsterile and so it must be checked again. What happens aft CC have completed their security checks? - correct answerThey will collect litter as follows: NO1 = rows 10 to 1 NO2 = rows 11 to 20 NO3 = rows 21 to 33) If the CC find a prohibited article during their security checks who must they immediately inform? - correct answerThe commander What are the 4 levels of dpax threat? - correct answer1. Level 1 = verbal disruptive behaviour 2. Level 2 = physically abusive behaviour 3. Level 3 = life-threatening behaviour 4. Level 4 = attempted breach of the flight deck What are the 3 bomb warning levels? - correct answerRed = specific warning with a specific target. The caller identified themselves or a group involved. COUNTERMEASURES REQUIRED Amber = warning can be at more than one targets, doubt in credibility. AUGMENTED COUNTERMEASURES REQUIRED Green = warning may not identify a target or group, lacking credibility. NO EXTRA PRECAUTIONS REQUIRED What just CC do if they find a note on board? - correct answerThey must immediately report the matter to the captain What is the bomb basic procedure when on ground/parked on stand? - correct answer"NO1 to the flight deck" 1. NO1 & NO2 pickup interphone and say "cabin to FD, NO1/NO2 standing by" 2. All aircrew briefed on NITS 3. On captains command disembark pax 4. Check area for any remaining pax 5. Aircrew disembark 6. Await further instructions What is the bomb basic procedure for taxiing? - correct answer"NO1 to the flight deck" 1. NO1 & NO2 pick up interphone and say "cabin to FD, NO1/NO2 standing by" 2. Aircrew briefed on NITS 3. Captain taxi a/c to designated area 4. Captain make PA to pax 5. On captains command, disembark pax 6. Check area for any pax 7. Aircrew disembark 8. Await further instructions What is the basic bomb procedure for in-flight? - correct answer"NO1 to the flight deck" 1. NO1 picks up interphone and says "cabin to FD, NO1 standing by" 2. All crew briefed on NITS 3. Captain make PA to pax 4. CC await further instructions What is the sterile search method? - correct answerA search method used to locate a suspicious object. How does the sterile search method work? - correct answer1. NO1 stand at fwd galley and observe 2. NO4 stand between sterile and unsterile area, acting as the barrier 3. NO2 & NO3 are the searchers 4. Begin the search in the aft galley and toilets 5. Start bottom to top, left to right 6. Move 3 pax at a time to fwd galley 7. Nothing is found, area is sterile 8. Before pax return, baggage must be searched by NO4 9. Continue until whole a/c is sterile What are the 3 roles involved in the sterile search method? - correct answerOBSERVER BARRIER SEARCHER What is the procedure when CC find a suspicious object? - correct answer1. DO NOT TOUCH IT 2. Inform the NO1 and flight crew immediately 3. Give a detailed description 4. If possible a photo/drawing 5. Move pax away and instruct them to sit with their heads below top of seat backs 6. If captain deems necessary move object to LRBL Where is the least risk bomb location on board? - correct answerR2 door How do you prepare the LRBL? - correct answer1. Disarm slide 2. Remove safety equipment away from area 3. Empty 2 trolleys and lay down against door 4. Pad area with cushions/soft materials to the height of window 5. Place object against window 6. Cover with plastic bag 7. Cover with dampened material 8. Continue to pad area till ceiling 9. Move pax on last 6 rows [Show Less]
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CONVERSION 2 EXAM QUESTIONS AND ANSWERS
When do aircrew report for work? - correct answer45 min How much time is allocated to aircrew to complete their post-flight duties? - correct answer30 m... [Show More] in During a cabin crew pre-flight safety briefing which topics must be covered? - correct answer-Safety -Security -First Aid Kit Where would you find S.E.P Manual? - correct answerOperations Manual Part A What are the PDIs of the No4? - correct answer(if the No4 is not at the Boarding Gate) • assigned door checks at R1 door • Toilet checks at FWD toilet • Cabin checks at rows 1-10 • PDIs on: R1 door; R1 slide; stowage 202; galley stowage 204 (if required); galley stowage 206 (if required); galley stowage 207 (if required); bulkhead stowage 210/211 if the No4 is at the Boarding Gate the PDI's will be carried out by the No1. What are the PDIs of the No3? - correct answer• assigned door checks at R2 door • Jumpseat and area check at No3's jumpseat • Toilet checks at AFT right toilet • Cabin checks at rows 11-20 • PDI's on: R2 door; R2 slide; Above No3's jumpseat; Under No3's jumpseat; Hatbin 14 DEF (if required); Overwing exits; galley stowage 409/410 (if required); galley stowage 410/411 (if required); behind row 33 DEF (if required) What are the PDIs of the No2? - correct answer• assigned door checks at L2 door • Jumpseat and area check at No2's jumpseat • Toilet checks at AFT left toilet • Cabin checks at rows 21-33 • Galley checks at AFT galley including ELS • PA/Interphone operational • check water and waste system • PDI's on: L2 door; L2 slide; ELT; Under No2's jumpseat; Hatbin 33 ABC (if required); Hatbin 33 DEF (if required); galley stowage 406/407 (if required); galley stowage 415; behind row 33 ABC. What are the PDIs of the No1? - correct answer• assigned door checks at L1 door • Jumpseat and area check at No1's jumpseat • Galley checks at FWD galley • PA/Interphone operational • PDI's: L1 door; L1 slide; Flight Deck door; Under No1's jumpseat; Above No1's jumpseat; R1 stowage. if the No4 is at the Boarding Gate, the No1 must do the No4's PDI's. What is a correct standby operation of AIRSTAIRS from inside? - correct answer1. Check the area is safe to retract. 2. If the stairs fails to retract, unclip and re-stow handrails once again to ensure that they are correctly stowed. 3. Press and hold RETRACT switch again. 4. If the stairs fails to retract again, No 1 shall inform the Captain of the situation and ask permission to operate the stairs using the STANDBY system. 5. Re-check the area is safe. 6. To use the STANDBY system, press and hold the RETRACT and STANDBY switches and hold until the stairs fully retract and the 'stairs operating' light goes out. 7. Close door fully. How do you retract the Airstairs in normal mode from the inside? - correct answer1. Ensure PIGS have been detached from the airstair. 2. Detach guard rails from the forward airstair as follows: a) Move round end up to loosen from airstair. b) Detach rectangular end from girt bar floor bracket. c) Detach round end from airstair handle d) Pass Guard Rails to No4 to return to R1 stowage in the forward galley 3. Carefully unhook retract reel strap from airstair handrail (both left and right) and let retract 4. Detach the handrail. 5. Check the area is safe and PIGS have been detached from the airstair, pull door over and leave at the cocked position. 6. Press STAIR OPER switch, this illuminates amber indicating power. 7. Press and hold RETRACT switch to retract the airstairs. 8. When the airstairs are fully retracted STAIR OPER light goes out. 9. Close door fully. What has to be considered when operating the Airstairs in standby Mode? - correct answerIt is important to get the Captain's permission before use and the operation of the airstairs monitorem closely, particularly during retraction. Always ensure that the area is safe and free from obstruction/personnel prior to retracting/extending the airstairs. How do you extend the Airstairs in normal mode from the inside? - correct answer1. Open door slightly, check the area is safe, leave the door at the cocked position. 2. Press STAIR OPER switch, this illuminates Amber (Orange) indicating power. 3. Press and hold EXTEND switch to extend the airstairs. 4. When the airstairs are fully extended STAIR OPER light goes out. 5. Open the door fully. 6. Attach the handrails. 7. Extend the retract-reel strap and secure around the handrail (both left and right) using the hooks. 8. Attach guard rails to forward airstairs as follows: • No 4 collect guardrails from the R1 stowage in the forward galley and pass to No 1. • Attach round end to handle. • Attach rectangular end to girt bar floor bracket. • Push round end down to secure guardrail. • Ensure both guardrails are secure before boarding/disembarkation starts. How would you evacuated through the f/d window ? - correct answeropen Access panel and remove that escape rope Pull on that escape rope to ensure that it securely attached holding on to the escape route evacuate using the leg body leg Where are the airstairs located? - correct answerAt L1 door How do you open a flight deck window? - correct answerOpen squeeze lock release in the handle Rotate the handle inwards side Window aft until it's opened What is the decompression blow out panel? - correct answerDecompression Panel provides emergency egress path and automatically opens during airplane decompression. Should a decompression occur in the aircraft the sensors will detect this and release and detach the decompression panels in order to equalize the cabin pressure with the flight deck. What are the PDIs on the Flight Deck Door? - correct answerno1 checks that the 'emergency access code' unlocks the door Flight Crew - check that the 'deny' feature is operational When do we use R1 and R2 doors on everyday basis? - correct answerfor catering the aircraft and/or for boarding passenger with special needs by means of an ambulift. How do you open main doors from inside? - correct answer• Rotate the operating handle on the door up and towards the rear of the aircraft. • Grasp the door assist handle and push the door out and towards the front of the aircraft. • Ensure gust lock engages. When opening a door, be aware of external conditions, strong winds, driving rain, backlash from other aircraft. When opening or closing a door ensure that you adopt a body position facing the door, and do not lean your body out of the aircraft more than is necessary. In which direction does the Flight Deck door open? - correct answerinto the cabin What features can we find on the Flight Deck door? - correct answer• collapsible panel feature ( if the door become blocked --> use pull on the "emergency handle" in order to exit the flight deck • decompression blow out panel feature ( to equalise the cabin pressure with the flight deck ) When must PA's NOT be made? - correct answer-less than 10 min to landing -until captain has not realises cc from jump seats How do the Flight Crew contact the CC? - correct answerVia interphone or via pink light(master call panel) What is the purpose of the pre-recorded PA system or PRAM? - correct answer-making PA -safety demonstration -plays music When does ELS operate electrically? - correct answerIt's operated by Flight Crew prior to departure. It has 3 positions (OFF, ARMED, ON) When does ELT operate automatically? - correct answerthe system will illuminate automaticaly once a/c power is lost. Who is calling who, if an Amber Light illuminates in the Master Call Panel? - correct answerindicates passenger call from toilets Who is calling who, if a Pink Light illuminates in the Master Call Panel? - correct answerindicates aircrew call When will a Blue Light illuminate in the Master Call Panel? - correct answerindicates passenger call from seats If the CC need to make PA, what should be done? - correct answerRemove handset from the handle. Enter the number 8 on the handset. Push and hold the 'Push to Talk' button. Make the announcement. If CC need to call CC, what should be done? - correct answerpress „55" in the interphone If CC need to call Flight Crew, what should be done? - correct answerpress "2" for normal call or "222" in an emergency Where is a Master Call Panel situated? - correct answerin the fwd and aft ceiling of the cabin What are the three ways the Emergency Lighting System works? - correct answer- Automatically - The system will illuminate automatically once a/c power is lost - Electrically - The system is controled by a swich in the FD, which has three positions OFF, ARMED and ON - Manually - The system can be activated by the CC manually by use of the EMERGENCY LIGHTING SYSTEM (ELS) switch, which is situated on the rear CSA panel. The No 2 is responsible for the ELS operation e.g. time available emergency. [Show Less]
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CONVERSION 6(RYANAIR) EXAM UPDATED 2023
If a decompression occurs, how can the CC know that the pilots are aware of the situation? - correct answerThe CC heard "N1 to the flight deck" or will fee... [Show More] l the emergency descent. Which setting must be used on the Quick don O2 mask if a pilot is found incapacitated after decompression? - correct answerEmergency. How many Quick don O2 mask are located in the flight deck? - correct answer4. How would you manually open the compartment containing the O2 drop down masks above each of the mains doors? - correct answer- With an ID/Credit card. How is the passenger and CC O2 system activated Electrically? - correct answer- By a switch in the flight deck (switching the passengers oxygen from normal to on).. At which cabin altitude will O2 mask drop down Automatically? - correct answer14,000 feet. Where can the drop down O2 mask be found in the cabin and how many of them in each location are there? - correct answer- 4 mask in the PSU per seat row. - 2 mask in each toilet. - 2 mask above each main doors. How many drop down O2 mask can be found above each main door? - correct answer2 mask. How many drop O2 mask can be found in each PSU? - correct answer4 mask. If there is a loss of cabin pressure and the passenger oxygen mask deploy during the flight, what would you do? - correct answerGrab the nearest oxygen mask, and shout the passengers to do the same. What is the time of useful consciousness at 40,000 feet? - correct answer18 sec. When does advanced Hypoxia occur and what are the symptoms? - correct answerAt 14,000 feet. - Headache. - Tiredness. - Blurred vision. - Loss of muscular coordination and - Posible personality change. Which factors will have a direct influence on the effects of Hypoxia? - correct answer- The altitude reach. - Rate of ascent. - Duration of exposure. - Individual tolerance. - Physical fitness. - Physical activity. - Psychological factors. - Environmental temperature. - Alcohol and smoking. - Medical conditions. What altitude does Extreme Hypoxia occur at? - correct answer20,000 feet. What altitude does Mild Hypoxia occur at? - correct answer10,000 feet. Headache, tiredness, burred vision, loss of muscular co-ordination, and possible personality changes are symptoms of? - correct answerAdvanced Hypoxia. What are the symptoms of Mild Hypoxia? - correct answer- Headache. - Yawing. - Occasional deep breath. What are the material defects of a rapid decompression? - correct answer- Aloud explosive noise. - Air rising towards the failure (the hole) carrying loose article, papers, dust etc. - A dense fog will form in the cabin momentarily as the moisture held in the cabin condense. - Hot liquids will suddenly boil over (risk of scalding) doe to the reduced boiling point. - Oxygen mask will drop dow. - Fasten seatbelts sign will illuminates. What is a rapid decompression? - correct answerThis is a sudden loos of cabin pressure , which takes less than 10 sec. to equalize with the outside pressure. What is a Slow decompression? - correct answerThis is a gradual loss of cabin pressure, which can take more than 10 sec. to equalize with the outside pressure. At cruising altitude 0f 37,000 ft a/c need to be pressurized for us to be able to breath, to what altitude is a/c pressurised? - correct answer6,000-8,000 ft. At which altitude does extreme Hypoxia occur and what are the Symptoms? - correct answer20,000 ft. - Convulsion. - Colapse. - Coma. - Possible death within minutes. Decompression. What should the N2 do upon hearing "N1 to the flight deck"? - correct answer- Stow the trolleys and go to the FD galley. - Make a no smoking and reassurance PA. For how long will the generator produce the oxygen for passengers and crew? - correct answer12 min. What are the physical effects of a rapid decompression? - correct answer- Severe ear and sinus pain. - Chest and joint pain caused by nitrogen bubbles in the blood expanding. - Forced expulsion of air. - You will feel very cold. What could cause a slow decompression? - correct answerHissing door seal or cracked windows. Which ones are the "insidious effects" of Hypoxia? - correct answer- Impaired judgement. - Euphoria. What could cause a rapid decompression? - correct answerDoor blow out. What is the decompression drill? - correct answer- Oxygen mask...................On. - Sit down..............................If necessary on the floor or in the passengers lap. - Strap in.................................Seat belts on. When command "N1 to the flight deck" is heard. - Oxygen mask.....................Remove. - NITS........................................N1 receive. - Trolleys..................................Stow. - Crew meet at FWD galley. - No smoking a reassurance PA........Complete. - NITS...........................................receive for the N1. For how long will the chemical oxygen generator in the PSU run? - correct answer12 min. If the "N1 to the flick deck" is heard during the flight. What correct procedure by carried out by CC? - correct answer- N1 picks up the inter phone and say "cabin to the flight deck N1 standing by". - N1 receive NITS from the captain, repeat back and synchronize watches. - N2, N3 and N4 stow trolleys and go to the FWD galley to wait for the N1. - N1 gives NITS to the N2, N3 and N4, they repeat as a group ad synchronize watches. - All CC must carry out the drill relevant to NITS briefing. Where does N4 perform the S.O.S demo? - correct answerRow 1. Where does N3 perform the S.O.S demo? - correct answerRow 11. Where does N2 perform the S.O.S demo? - correct answerRow 21. How many seconds away from landing are you likely to hear the "Brace, Brace" command? - correct answer30 sec. to land. Where is the assist space for the N3. - correct answerR2 between R2 jump-seat and R2 door frame facing the AFT of the a/c. In an Emergency, ABP's for the L1 and R1 doors will be briefed by Whom? - correct answerN1. In an Emergency, ABP's for the left overing exits will be briefed by whom? - correct answerN3. In a time available Emergency, a buddy system will be set up for the FWD galley by whom? - correct answerN1 and N4. In an Emergency, who will brief ABP's for the right over wings exits? - correct answerN4. In an Emergency, who will brief ABP'S for the L2 and R2 doors? - correct answerN2. During an evacuation on land, all CC are assigned different doors to evacuate the a/c, which doors will be used by the N1? - correct answerL1 door. During an evacuation on land all CC are assigned different doors to evacuate the a/c, which door will be used by the N3? - correct answerR2. After evacuation, the ELT type C, will betaken out of the a/c by? - correct answerN1. What areas does the N4 check after evacuation? - correct answerRow 1-10. What areas does the N3 check after evacuation? - correct answer- Row 11-20. - AFT toilet. - AFT galley. What areas does the N2 check after evacuation? - correct answer- Row 21-33. - AFT toilet. - AFT galley. What areas does the N1 check after evacuation? - correct answer- Flight deck. - FWD toilet. - FWD galley. During a time available emergency, ABP's for the main door will be briefed. where do they sit? - correct answer1 BC, 2 DE 33 BC-DE. During a time available emergency, ABP's for the over wing exits will be briefed, where do they sit? - correct answer16 AB-EF 17 AB-EF. Which CC is responsible to switch on the ELS in an Emergency? - correct answerN2. Where is the assist space for the N4? - correct answerR1 beside R1 door frame facing the AFT of the a/c. Where is the assist space for the N2? - correct answerL2 between L2 jump-seat and L2 door frame facing the AFT of the a/c. During a no time available emergency, what command would you shout to the passengers? - correct answer"Head down, grab ankles, stay dow". During a time available-short notice emergency, what command would you shout to the passengers 30 sec.before landing? - correct answer"Brace, Brace" During a time available emergency, what command would you shout to the passengers 30 sec. before to landing? - correct answer"Brace, Brace" A no time available situation has occurred, with emergency evacuation anticipated on land, what is the correct procedure to be carried out by CC? - correct answer1. Brace postion.............................................Hold. 2. Passengers..................................................Command "Head down, grab ankles, stay down" After a/c has come to a complete stop 3. Jump-seat.......................................................Unstrap. 4. ELS.....................................................................On N2. 5. Outside conditions/slide armed.........check. On receipt of evacuation command 6. Door..................................................................Open 7. Manual inflation handle...........................Pull 8. ABP's.................................................................Send 9. Evacuation......................................................Commence Once all passengers are out 10. Assigned area.............................................Check 11. Assigned equipment.................................Take 12. Self....................................................................Evacuate After evacuation 13. Crowd control procedure.....................Commence At 30 sec. to landing in a time available evacuation on land, what are the correct steps taken by CC? - correct answer1. Brace postion.............................................Hold. 2. Passengers..................................................Command "Head down, grab ankles, stay down" After a/c has come to a complete stop 3. Jump-seat.......................................................Unstrap. 4. Outside conditions/slide armed.........check. On receipt of evacuation command 5. Door..................................................................Open 6. Manual inflation handle...........................Pull 7. ABP's.................................................................Send 8. Evacuation......................................................Commence Once all passengers are out 9. Assigned area.............................................Check 10. Assigned equipment.................................Take 11. Self....................................................................Evacuate After evacuation 12. Crowd control procedure.....................Commence In time available evacuation on land-short notice, after hearing "N1 to the flight deck" what steps are there to be performed by CC? - correct answer1. NITS................................................................Receive. 2. S.O.S short notice PA.............................Complete AT 2 min. to landing 3. Position..........................................................Take 4. ELS...................................................................ON N2. AT 30 sec. to landing 5. Brace position.............................................Hold 6. Passengers....................................................Command "Brace,Brace" After a/c has come to a complete stop 7. Jump-seat.......................................................Unstrap 8. Outside conditions/slide armed.........check One receipt of evacuation command 09. Doors..............................................................Open 11. Manual inflation handle............................Pull 13. ABP's.................................................................Send 14. Evacuate..........................................................Commence Once all passengers are out 15. Assigned area...............................................Check 16. Assigned equipment...................................Take 17. Self.......................................................................Evacuate After evacuation 18. Crowd control procedure........................Commence Time available evacuation on land. What is the first task for N1 ABP's once the a/c come to a complete stop? - correct answerWhen the a/c comes to a complete stop, hold the passengers back until the CC have confirmed the slide has inflated. Time available emergency on land. ABP's briefing. What are the passengers instructions for ABP's seated in row 16 and 17, at the B and E seats? - correct answerGo out, and stay on the wing just outside the exit and assist the passengers. "N1 to the flight deck" a/c on the ground, CC in jump-seat, what's does the N2 has to do immediately after receiving NITS from the Captain? - correct answerRepeat to the N1. and synchronize watches. Time available emergency on land. When using QRG, what will the N1 read out loud first, to ensure that the relevant has been found? - correct answer- Conditions Statements. Time available evacuation on land-short notice, what should the N3 do once the a/c has come to complete stop? - correct answerUnstrap from the jump-set. What does NITS stand for? - correct answer- Nature. - Intention. - Time available. - Special Instructions. When can cabin crew initiate an evacuation before the captain command? - correct answer- Ditching. - Both pilots are incapacitated. - An uncontrollable fire either inside or outside the a/c threatening the life/safety of those onboard. - Dense smoke in the cabin. - An unusually exaggerated nose-dow tail dow or wing down altitude where remaining on board could cause injury or death. -Sound which could indicate the breaking up of the a/c. Where is the assist space for the N1? - correct answerL1 between L1 jump-seat and L1 door frame facing the AFT of the a/c. Time available landing. What briefing will the N1 and the N2, give to the ABP's for the situation where CC are able to carry out the evacuation? - correct answer- Firstly ask the passenger if they are willing to help, if they are unwilling quickly move on the next passenger. When the ABP's have been selected, take them all to the galley to conduct the briefing. During the briefing show the passenger the manual inflation handle etc. Instruction for the ABP's.: 1. When the a/c comes to a complete stop, hold the passengers back until the CC have confirmed the slide has inflated. 2. Leave the a/c first and hold the slide at the bottom assisting passengers to their feet. 3. Send the passengers well away from the a/c. Time available landing. What briefing will the N1 and the N2 give to the ABP's, for the situation where CC are incapacitated? - correct answer- Firstly ask the passenger if they are willing to help, if they are unwilling quickly move on the next passenger. When the ABP's have been selected, take them all to the galley to conduct the briefing. During the briefing show the passenger the manual inflation handle etc. Instruction for the ABP's: 1. When: When the a/c has come to a complete stop, unstrap from seat, check outside conditions, on the captain command "This is an emergency evacuate the a/c using all available exits" remove incapacitated CC from the jump-seat and open the door. 2: What: Check outside for any fire/smoke or danger, if there is a danger, direct passengers to another exit. 3: How: Turn the handle in direction of the harrow, then push the door out and towards the front of the a/c until is fully open. Pull the red handle to inflate the slide. Time available landing. What are the initial instructions the N3 and the N4 will give during the ABP's briefing? - correct answer- Firstly ask the passenger if they are willing to help, if they are unwilling quickly move on the next passenger. When the ABP's have been selected, take them all to the galley to conduct the briefing. During the briefing show the passenger the manual inflation handle etc. Instruction for the ABP's: 1: When: When the a/c comes to a complete stop, unstrap from seat, check outside conditions, on the captains command "this is an emergency evacuate the a/c using all available exits. Open the exit. 2: What: Check outside for any fire/smoke or danger, if there is a danger, direct passengers to another exit. 3: How: Pull the red handle down and the exit will open out and up automatically. Passengers instructions: "Leg, shoulder, leg" slide off the wing. Time available landing. What are the specific instructions the N3 and the N4 will give during the ABP's briefing? - correct answer1. Ask the ABP's at the window (A and F) to open the exit, go out first, slide of the wing stay at the bottom of the wing to assist passengers to their feet and move them away from the a/c. 2. Ask the ABP's at the (B and E) to go out next, stand on the wing just outside the exit (making sure not to block the exit) assist passengers out of the exit and direct them to slide off the wing (using evacuation command). What is the notification of emergency used by the captain to the CC? - correct answer"N1 to the flight deck" What is the time available evacuation on land drill? - correct answer1. NITS-Receive 2. Cabin light-Bright. 3. S.O.S. demo-Complete. 4. ABP's-Brief. 5. Budy system-Setup. 6. Assigned Area-Secure. 7. Cabin prepare check list-Complete 8. Cabin secure-Give 2 min. to land. 9. Position-Take. 10. ELS-On N2. 30 sec. to land. 11. Brace Position-Hold. 12. Passengers-Command "Brace,Brace". a/c has to a complete stop 13. Jump-seat-Unstrap. 14. Outside condition/slide armed-Check Evacuation command 15. Doors-Open. 16. Manual inflation handle-Pull. 17. ABP's-Send. 18. Evacuate-Commence. All passengers outside 19. Assigned area-Check 20. Assigned Equipment-Take 21. Self-Evacuate. After evacuation. 22. Crowd control Procedure-Commence. What is the no time evacuation drill? - correct answerAt 30 sec. to land. 1. Brace position-Hold 2. Passengers-Command "Brace, Brace" a/c has come to a complete stop 3. Jump-seat-Unstrap 4. ELS-On N2. 5. Outside conditions/Slide armed-Check Evacuation command. 6. Doors-Open 7. Manual inflation handle-Pull 8. ABP's-Send 9. Evacuation-Commence All passengers are out 10. Assigned area-Check 11. Assigned equipment-Take 12. Self-Evacuate After evacuation 13. Crow control procedure-Commence What is the short-notice time available evacuation on land drill? - correct answer1. NITS-Receive 2. S.O.S Short-notice PA-Complete 2 min. to land. 3. Position-Take 4. ELS-On N2. 30 sec. to land 5. Brace position-Hold 6. Passengers-Commande "Brace, Brace" a/c has come to a complete stop 7. Jump-seat-Unstrap 8. Outside conditions/slide armed-Check Evacuation command 9. Doors-Open 10. Manual inflation handle-Pull 11. ABP's-Send [Show Less]
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RYANAIR INITIAL EXAM LATEST QUESTIONS ANDS ANSWERS GRADED A+
1. What should CC complete in their 30 second review?: Safety and Emergency Procedures 2. Where should you place the needle or a syringe after collecting ... [Show More] it?: In an empety bottle or container. If none are available empty the fist aid kit into a bag and put the needle into a empty box 3. PDI'S: Before first flight of the day, in Case of A/C change, check if safety and cabin equipment is present and serviceable, if defective or missing report to N1 4. Cabin Secure: Before Take off and Landing, Make sure that Cabin, Toilet and Galley are safe and secured 5. Cabin preparation checklist: Non Normal Situation ( Emergency) evacuation on land/water and there's time available, addition to cabin secure 6. General Surveillance check: Every 20 minutes, alert of passenger behaviour, tampering with safety equipment, passenger becoming unwell, unusual noises, smoke, passenger trying to open PSU, well being of the flight crew 7. Fire Prevention Checks: Addition to General Surveillance check, at least every 20 minutes to prevent outbreak of fires. 8. Communicable diseases: Yellow Fever, Covid 19 9. Communicable diseases symptoms: Persistant coughing Impared Breathing Fever Bleeding without major injury 10. Immediate Survival First Aid Order: Breathing Major Bleeding, Wounds, Fractures Shock 11. Forced Landing Immediate Survival: Safe distance from A/C Contact Survivors First Aid (Breathing, Major Bleeding, Wounds, Fractures,Shock) Separate Dead from living Investigate A/C Stay or Move Basic Survival 12. Nose Bleeding: Bend Forward, Pinch Nose, 10 minutes 13. cardiac arrest symptoms: • Unresponsive • Not breathing or not breathing normally (gasping) • No pulse 14. Where should i report first aid kit usage?: Cabin log book 15. Obs Chart: Medical update, every 10 minutes 16. Adult Breathing Rate: 12-20 17. Child Breathing rate: 15-30 18. Infant Breathing rate: 25-50 19. Types of Epilepsy: Minor and Major fit 20. 311l O2 bottle time: High Flow 77 minutes Low Flow 154 min 21. 120l O2 bottle time: High Flow 30 min Low Flow 60 min 22. Epilepsy minor fit symptoms: Repetitive movements Staring Blankly Switching OFF Jerking lips 23. Epilepsy Major fit symptoms: Full body convulsions Warning period (aura) 24. O2 bottle precautions: Infants Low flow Ashtma Low flow Don't use while firefighting One full bottle with CC at all times 25. Fire fighting roles: Fire Fighter First Communicator Back Up Second Communicator 26. Fire fighter: 1st to arrive call bell 3 times implement appropriate fire drill report to captain later 27. First Communicator: 222 PAA Collect QRG Collect equipment and pass to Back Up Update Captain regurlarly 28. Back Up ( Fire fighting): Collect equipment from 1st communicator Collect other equipment from Cabin Take over from fire fighter if necessary 29. Second communicator: PA to PAX Move PAX Distribute wet towels 30. First Aid roles: First aider Communicator Back up Other CC 31. Fist Aider: 1st to arrive Call bell 3 times First Aid ABCDE 32. Communicator: Call captain and give PAA Collect QRG Move pax away PA for medically qualified 33. Back up ( First aid): Collect relevant equipment First aid kit, AED, Alternates CPR with first aider 34. Other CC: Control PAX Normal Duties 35. What ABC stands for?: Airway ( Head tilt, Chin lift) Breathing ( Look, Listen, Feel (not in covid) for no more than 10 seconds) Circulation ( Bleeding) 36. What is PPP in first AID?: Preserve Life Prevent from worsening Promote Recovery 37. Allergic Reactions Symptoms: Swelling of lips, face, neck, tongue Rash Difficult in breathing 38. Ashtma symptoms: Wheezing Difficult breathing out Cyanosis 39. Diabetes symptoms: Whaxy look Acetone Smell Weakness Slureed Speach Fanting 40. February Convulsion symptoms: Fever Sweating 41. Head injury symptoms: Coulored fluid or watery blood coming out of ears Loss of memory Headache 42. Shock Symptoms: Cyanosis Weak, rapid pulse Dizziness May go into Cardiac Arrest 43. Stroke Symptoms: Paralysis Confused Mental State Loss of Bowel Control 44. Dangerous of being uncouncious: Cannot Cough Tongue May relax Cannot Swallow 45. Angina Symptoms: • Cramping chest pain which sometimes spreads to the left arm and jaw • Breathlessness • Weakness • Pale in colour 46. Heart Attack Symptoms: Constricting chest pain (Vice Like) May lead to cardiac arrest Fear of Death 47. unconscious pax procedure: Response (Hello can you hear me?, shake shoulder, pinch earlob) Send ( 3x call bell) Airway ( Open, head tilt chin lift) Breating ( Look, listen feel) Circulation ( bleeding) 48. Dysfunction AVPU: Alert Voice Responsive Pain responsive Unresponsive 49. What AMPLE stands for?: Allergies Medication Past Medical History Last Food/ Fluid Events/ Extras 50. What is QRG?: Quick reference guide, in case of unormal situation to check/back up drills 51. Ashtma PAX position: Elbows on the tray Elbows on knees 52. Heart Attack, Angina PAX position: Semi sitting position 53. Fainting, Shock PAX position: Lay down Elevate legs 54. Head Injury, Stroke PAX position: Laid down Head and shoulder raised Minimize blood flow to brain 55. Miscarriage PAX position: Semi Recline 56. Chest injury bleed PAX position: Sit down and upright 57. How many types of emergency evacuations?: 6 58. What type of fire has a fishy/rubbery smell?: Eletrical Fire 59. What does SOS stands for?: Survive the impact O get out Survive Outside 60. How long does it take to reverse Apoxia Symptoms?: 15 seconds 61. How often should CC call the flight deck to monitor their wellbeing?: every 20 minutes 62. What is the primary role of CC?: Safety of the passengers, crew and the a/c 63. Who could occupy vacant crew seat?: Properly ticketed ryanair staff passen- ger or IAA inspector. 64. What does PDI stands for?: Pre Departure Inspection 65. the CC chain of command is based on?: Rank and Seniority 66. What could be a reason for Go Around/ Missed approach?: Weather, Tech- nical problem, Unsuitable runway 67. What kind of topics will the CC discuss in the briefing?: safety topic security topic First AID topic 68. What are SPIs?: Safety Procedure Instructions- Amendments and revisions to the manual 69. What does PSU stand for?: Passenger Service Unit 70. What does PA stand for?: Passenger Announcement 71. What is the definition of Load sheet or LID ( load information document): - Passenger number, weights, luggage 72. What is the Landing Gear?: Gear used and necessary in order to land 73. What does GPU stands for?: Ground power unit 74. What does IAA stands for?: Irish Aviation Authority 75. What does IATA stand for?: International Air Transport Association 76. What does ICAO stand for?: International Civil Aviation Organization 77. What does SEP stands for?: Safety and emergency procedures 78. Definition of ramp: Manouevering area for A/C next to terminal 79. What does SOP stand for?: Standard Operating Procedure 80. For what reasons would the Flight Crew make the PA "Cabin Crew Stand- by"?: When dealing with a situation on the ground that is not immediately life threatening or requires evacuation. 81. What are the maximum number of infants allowed on a 737-800 A/C?: 18 normal conditions up to 35 82. How much time do we have to fully evacuate an aircraft?: 90 seconds 83. What are the levels of turbulance?: Light, Moderate,Severe 84. What does PAA stands for?: Problem Action Additional Information 85. A time Available Short Notice can be up to?: 5 minutes 86. When should the safety demonstration start if a headcount is not required by the captain?: When all pax seated All slides are armed No1 inform the Captain that the cabin is secured 87. What is part of Crowd Control Procedures?: 1. Stay in control- don't let pax take control 2. Be forceful and shout with authority- use loudhailer if possible 3. Move all survivors away and upwind of the a/c to a safe distance. 4. Head counts of pax and aircrew shall be made 5. If at an airfield or near a populated area, rescue services should arrive on the scene quickly, otherwise the Aircrew must organise survival plans 88. Where would you stow an unusual cabin item eg. Cello?: On a seat next to a window, not in an emergency row 89. What is a cabin preparation checklist?: High heeled shoes are removed - hatbin or hand baggage Glasses and false teeth removed - hand baggage or CC collect in gash bag Sharp objects removed from pockets - hand baggage Loosen tight clothing Fit warm clothing - cold weather Demonstration of brace position & show safety card Seatbelts fastened low and tight around hips Turn electrical equipment in galleys off 90. How does the flight crew notify an emergency to the CC during the flight?- : Flight crew will press the Cabin Attendant button and then announce over the PA - No1 to the flight deck NITS briefing 91. What does NITS stand for?: Nature, Intentions, Time, Special instructions 92. Can we place an infant on a baby car seat?: Yes, as long as the it's certified 93. What are the CC responsibilities in relation to the Child restrain devices?- : They must be seated by the window, not in an emergency exit row, max 20 94. Emergencies can be categorized in three forms. What are they?: Non-time available Time available short notice Time available 95. What is the buddy system?: In the event of a time available evacuation the CC will have briefed an ABP beside the reduced mobility passenger to assist them in an evacuation. 96. When do PRM pax evacuate the a/c?: They are the last to evacuate the a/c 97. What is the procedure for light turbulence?: Continue Cabin Service with caution; Ensure that the trolleys not in use are secured; Toilets shall be locked; No1 makes PA. 98. What is the procedure for moderate turbulence?: Discontinue the cabin service; Ensure the trolleys and galley equipment is secured; Secure the items from the top of the galleys; Infant shall be secured; CC check the pax seatbelts fastened and hand baggage stowed; CC take their seats once duties are complete; Flight crew makes PA. 99. What is the procedure for severe turbulence?: Discontinue the cabin service immediately; Place the hot drinks on the floor; Set breakers on all trolleys at present location; Take the nearest available seat; When able Flight Crew will make a PA. 100. What is the brace position for CC?: Seatbelt/Harness fastened. Legs together, feet flat on the floor, slightly behind knees. Palms up under mid-tights. Aft Facing position shall ensure that their head is hard against the headrest. 101. When do CC have to be seated on their jump-seats?: CC must be seated on their jump seat before take-off and before landing or captain command 102. What type of restraint devices can be used on board for infants?: CRD - Child restrain Devices Infant Seatbelt Amsafe CARES Baby car seat MERU chair 103. What kind of demonstration is conducted when an emergency has oc- curred on board? Explain each point.: SOS Demo S - survive the impact (show seatbelts and brace position) O - get out (show exits and strip lighting) S - Survive outside (show lifejackets and lastly safety card) 104. What is the command for impact for passengers in time available land- ing?: Brace, Brace 105. What is the command for impact for passengers in no time available landing?: Head down, grab ankles, stay down 106. How would you brief a visually impaired PAX?: Nearest exits number and direction of the rows; Equipment use and location using demo kit; Call bell location 107. When can we declare that a PAX died?: When a medically qualified person says so 108. What are the three types of bleeding?: Arterial Venous Capillary 109. What is a FAST test?: Face - facial weakness. Can person smile, has face fallen on one side? Arm - can person raise both arms and keep them there? Speech - is speech slurred? Time - 110. Hyperglycaemia: high blood sugar 111. Hypoglycaemia: low blood sugar 112. What is the white first aid kit used for?: Emergency use/ medically qualified person 113. How do we inform the captain of First Aid on Board?: 222 PAA 114. febrile convulsion, what should we ask the parents to do if the child has a temperature?: Ask parents to remove Childs/infants clothes to cool. 115. Ashthma what is included in the treatment?: Breathing: 1. consider casualty position. If possible sit up with their elbow on the tray table in front 2. Encourage them to breathe slowly and deeply. Advise the patient to exhale against his her lips. 3. Administer oxygen ( Low Flow) 116. When do we apply indirect pressure around the fractured bone to stop bleeding?: In an open fracture 117. What are some of the special considerations when treating DVT or Pul- monary embolism?: First aid treatment for DVT and pulmonary embolism is limited. Patients exhibiting signs or symptoms with predisposing factors should always be suspected of having a PE untill proven otherwise. Therefore a diversion should be considered and paramedics on arrival. 118. How should someone be placed if they are suffering from Gastro Intesti- nal Disturbance?: Lie down in the foetal position with their legs brought up to their chest 119. What do you have to do to activate the ELT type C?: Pull lanyard from OFF to ON 120. Which source may be used as drinking water in a Survival Scenario?: 1- Rain water 2- Old sea Ice 3- Water from fish 4- Snow 5- Ground water 6- Plants 121. Require Medical Assistance Symbol Code: X- Xray 122. When will CC collect the Infant Flotation Devices?: After landing, during taxiin. 123. What do infant flotation devices consists of?: The IFD consist of an infant lifejacket packages in a bag 124. How will the ELT type C operate?: 2 way radio function 125. What is an adult life jacket fitted with?: toggle, Tube, Light, Lamp 126. IFD are designed to fit children up to which age?: up to 2 years old 127. Require Assistance Symbol Code: V- Victor 128. What is associated with the will to survive?: 1- have and mantain a positive mental attitude 2- keep occupied, mentally and physically 3- push negative thoughts out of your mind 4- conserve energy 129. How will the ELT type A or B activate?: Activated by impact or manualy 130. What is the operation of the infant floatation device?: Take the infant and parent/guardian to the galley Attach the crotch strap to buckle Place infant in the device, legs either side of crotch strap Place neck strap over infants head Adjust straps as necessary [Show Less]
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RYANAIR INITIAL EXAM PRACTICE -3 (FIRE)
1. What are the different fire prevention actions?: 1. Smoking is not permitted at any time on board. 2. Ovens are only to be used for cooking food and ... [Show More] not as a stowage compartment. Failing to comply with this can lead to the oven becoming inoperative and a serious fire risk. 3. All aircraft electrical equipment should only be used for their intended purposes. Circuit breakers must only be pulled if you suspect an electrical problem or fire hazard with the piece of equipment. 4. The smoke detector sensors in each toilet must be checked to ensure that they have not been disabled or tampered with. 5. Access doors to waste bins are fully closed and securely latched. 2. What does PA stand for?: Passenger Announcement/Public Address 3. What is the definition of outboard?: The direction towards the outside of the aircraft. 4. What does SPI stand for?: Safety Procedure Instructions 5. What does SEP stand for?: Safety and Emergency Procedures 6. What does THOB stand for?: Total Heads on Board 7. What does SOP stand for?: Standard Operating Procedure 8. What is the definition of ditching?: An emergency landing by an aircraft on water. 9. What is the definition of drill?: A sequence of actions which should be followed. 10. What does CC stand for?: Cabin Crew 11. What does CB stand for?: Circuit breaker 12. The notification of emergency PA to the cabin crew is done by whom?: - Captain (if the captain is incapacitated - by the First officer) 13. How much time do we have to fully evacuate an aircraft?: 90 seconds 14. which command will be used if the slide needs to be used as an apron slide?: sit and slide 15. which command will be used at the main doors, when the slide is fully inflated, during an evacuation on land?: jump and slide 16. What is the evacuation command?: This is an emergency, evacuate the aircraft, using all available exits 17. what does PAA stand for?: Problem, Action, Additional Information 18. A time Available Short Notice can be up to?: 5 minutes 19. How does the flight crew notify an emergency to the CC?: Captain makes the PA "no 1 to the flight deck" 20. Emergencies can be categorized in three forms. What are they?: No time available Time available short notice Time available 21. What kind of demonstration is conducted when emergency has occurred on board. Explain each point.: SOS Survive the impact; show seat belts and brace position Get Out; show exits and emergency strip markings Survive Outside; show lifejackets and lastly safety card 22. What is the CC response when they hear "No1 to the Flight deck" in- flight?: indicates an emergency has arisen and the no 1 will immediately go to the interphone, press 2 and say "cabin to flight deck, no1 standing by" 23. What is the brace position for passengers?: Legs should be positioned with feet together, slightly behind knees. High- heels shoes must be remover and securely stowed. Adopt a crouched position. Clasp hands firmly on top of the head with elbows tucked in tight against the head. 24. what is the brace position for CC?: Seatbelt/Harness fastened. Legs together, feet flat on the floor, slightly behind knees. Palms up under mid-thighs. Aft Facing position shall ensure that their head is hard against the headrest. 25. what is the brace position for an adult with an infant?: sit the infant on the lap with one arm around the child's head the parent should lean forward over the child and protect their own head with the other arm legs should be positioned with feet together, slightly behind the knees 26. what are the two types of panic?: negative positive 27. Who are suitable ABPs?: Police office; Fire crew; Aircrew; Ambulance Crew; Military personnel; Doctors and nurses 28. Who are non suitable ABP's?: elderly disabled pax deportees or prisoners unwilling pax intoxicated pax pax under 16 years old pax using seatbelt extender pax travelling with infants 29. what is a buddy system?: In the event of a time available evacuation the CC will have briefed an ABP beside the reduced mobility passenger to assist them in an evacuation. 30. how long do you have to prepare the cabin in a time available situation?: - more than 5 minutes 31. what is the full list of cabin preparation checklist?: high heel shoes removed spectacles and false teeth removed sharp objects removed from pockets loosen tight clothing fit warm clothes demo of brace position seat belts fastened low around the hips in the galley ensure all electrical equipment is switched off 32. what is the command for impact for passengers in a time available land- ing?: brace, brace 33. what is the command for impact for passengers in a no time available landing on impact?: head down, grab ankles, stay down 34. List 10 evacuation commands?: Jump and slide, Sit and slide, Leg, shoulder, leg, Hold the rope, Go that way, Stop. Go back, Slide off the wing, Move faster, Come this way, Keep moving 35. When do PRM pax evacuate the a/c?: They are the last to evacuate the a/c 36. where should passengers stow their bags?: under seats stowage or in the overhead lockers 37. what is the treatment for a partial/full thickness burn?: same as superficial, except burns dressing and cooling gel cover burns with dry sterile bandage 38. PDIs on smoke detector?: green indicator light is on detector has not been blocked or tampered with 39. how would you remove the PBE?: 1. Move away from the fire. 2. Grasp the top of the hood and pull forward over the face. 3. Place PBE in a metal tray or bar box. 4. Shake air to remove any excess O2. 40. What are the PDI's on the PBE?: - Stowage. - Quantity. - Check green storage cases is intact. - Indicator not pink (colour can vary from blue, through pale blue to grey, to white) 41. Duration of the PBE?: 15 minutes 42. Who moves passengers and qnything that could fuel a fire in the cabin?- : the second communicator 43. How is the Water Glycol fire extinguisher discharged?: In one continuous motion 44. What does PBE stand for?: Portable Breathing Equipment 45. Which CC will collect the QRG when dealing with fire?: first communicator 46. Which fire fighting equipment do we have on board?: 1. halon extinguisher, 2. water glycol extinguisher, 3. crash axe, 4. PBE, 5. fire gloves, 6. torch 47. Who will make a reassurance PA to pax in a fire situation?: second commu- nicator 48. what fire fighting roles do you recognise?: the fire fighter first communicator back up second communicator 49. what is included in surveillance of high risk areas in cabin?: maintain surveillance of all floor areas ensure no bags, paper, newspaper or combustible materials are deposited where they become a fire hazard maintain surveillance of seat rows and the lower side wall in passenger cabin. items may ignite in these areas without being noticed immediately. 50. what is the physical effect of fire on individuals?: 1. eyes watering 2. choking 3. asphyxiation 51. What is included in surveillance of high risk areas in the toilets?: 1. Kept clean and tidy 2. Combustible material is contained 3. Waste bins not overflowing; waste bin flap must remain closed at all times to help any fire be starved / deprived of oxygen 4. Press toilet flush and ensure flush and vacuum motors cut out. This prevents possible overheat and electrical fires 5. Smoke detector sensors not been blocked or tampered with 6. No smoke is present, if cigarette smoke is smelt, check waste bin and all other stowage immediately for discarded cigarette 52. how would you remove the heat from a fire?: cool the fire 53. cabin fire drill?: inform identify prepare attack control 54. principles of fire fighting?: minimum equipment position 55. what does minimum mean in fire fighting?: inflow of oxygen should be reduced to minimum eg by closing toilet door, hatbin and oven and reducing time when they remain open 56. what does equipment mean in fire fighting?: use appropriate equipment eg extinguishers, fire gloves, PBE, crash axe, metal bar box 57. What does position mean in fire fighting?: Assume a position which will protect you from heat/flames and will give you good access to the source of the fire. For example. crouching down behind toilet door 58. Halon precautions?: do not use as a coolant always damp down (make wet) fire area with water except electrical fires on initial discharge, force of extinguisher may scatter burning loose material 59. High risk areas of the a/c?: 1. cabin 2. toilets 3. galleys 4. overhead storage 60. Precautions of PBE: 1. Neck seal must not be damaged when putting on the PBE. 2. Be especially careful with sharp edged earrings and accessories 3. Do not touch the life support pack as it will be extremely hot 61. List the classes of fire?: class A flammable solids class B flammable liquids class C flammable gases class D combustible metals class E live electrical equipment class F flammable fats 62. Role of the firefighter?: first to arrive on scene press call bell 3 times to alert other cc collect necessary equipment iplement appripriate fire drill when the fire is out, report to captain giving accurate details of the situation 63. role of the first communicator?: inform captain via the interphone (222) and give PAA briefing collect halon, crash axe and fire gloves from the flight deck and pass to the back up collect QRG update the captain regularly 64. Role of the back up?: collect equipment from the first communicator collect other fire fighting equipment from the cabin collect empty bar box be ready to take over when fire figher reports to captain, put item/debris into bar box and dampen down with water, check area for signs of heat or fire 65. Role of second communicator?: make reassurance PA to pax move pax and anything that could fuel the fire distribute wet towels for pax to breathe through 66. Operations of PBE?: 1. Open storage case, tear off red pull strip, remove bag from protective packaging 2. Pull "pull to actuate" ring in direction indicated hold device with the life support pack away from user grasp hole in neck seal and widen with thumbs 3. Bend forward from waist, insert chin into the hole and pull hood across face and overhead 4. While standing upright pull hood down until headband is fitted to the forehead 5. Check neck seal for a secure fit 67. Precautions - Water Glycol?: 1. On initial discharge, force may scatter burning loose material 2. Never use on electrical fires [Show Less]
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CONVERSION 5 EXAM QUESTIONS WITH CORRECT ANSWERS
Which form is completed by the CC to report a SAFA inspection? - correct answerCabin Crew Report. Which form should the N1 complete at the end of each d... [Show More] ay? - correct answerInflight Report. Which form should be used by CC to report non-safety related events? - correct answerCabin Crew Report. What does CSR stand for? - correct answerCabin Crew Report. In go around, what will the N1 do after the making PA to the passengers? - correct answerAfter 4-5 min. the N1 calls to the captain and say "cabin to the flight deck N1 standing by" What is the correct response of CC in case of Tail strike? - correct answer- N2 shall immediately contact the N1 via inter phone informing him/her of the situation. - N1 shall contact to the flight crew via inter phone and inform the captain of suspected tail strike including details of the situation that may include: 1: The type of sound heard-scraping sound/loud bang. 2: Any noticeable damage to the a/c. 3: Any noticeable sound e.g whistling around door seal. 4. Security of the cabin - has anything become dislodged. 5. Injuries to passengers/aircrew. - CC would stay in their assigned stations and observe inside and outside conditions. - CC will await further instructions from the captain. What is a correct response of CC in case of Rejected Take-Off? - correct answer- Once the a/c has come to a complete stop of the a/c has taxied clear of the active runway the N1 will make a PA. 1. N1 Calls to the captain and say "cabin to the flight deck N1 standing by" 2. N2 Picks up the inter phone and say "cabin to the flight deck N2 Standing by" 3. Inform the captain of any relevant information. 4. N1 will inform N4, and N2 inform N3. 5. All crew remain at their station and check inside and outside conditions. 6. Be prepared to evacuate, should an evacuation be required. 7. Captain will make a PA advising reason for RTO. In a Rejected Take-Off where the a/c veers off the runway , what command will you shout to the passengers? - correct answer"Head dow, grab ankles, stay down" In a Rejected Take-Off, What will the N1 do immediately after the a/c has come to a complete stop? - correct answerN1 will make a PA. What is the correct ABP's briefing at the mains door carried out by the N2 in a time available ditching? - correct answer- Firstly ask the passengers if they are willing to help. If they are unwilling, quickly move on the next passenger. When the ABP's have been selected, take them all to the galley to conduct the briefing. Explain the doors will not be used for a landing on water. Instructions for ABP'S: 1. Guards the doors and direct passengers to the overwings exits. 2. Stop go back, go to the overwings. 3. Explain to the ABP's will be last off the a/c with CC. Which are commands to be used during an evacuation on water at the overwing exits? - correct answer"Hold the Scape Ropes" Which command will be used at the rear doors during an evacuation on water? - correct answer"Stop, go back, go to the over wings" During an evacuation on water all crew members are assigned different doors to evacuate the a/c, which will be used by the N2? - correct answerL2 guard-Left over-wing self evacuate During an evacuation on water all crew members are assigned different doors to evacuate the a/c, which will be used by the N4? - correct answerR1 door. In a time available ditching, what procedure should be carried out by the N2 and N3 at 30 sec. to landing and onwards? - correct answer1. Brace Position-Hold. 2. Passengers-Command "Brace Brace". After a/c has to a complete stop. 3. Jump-seat-Unstrap. 4. Passengers-Re-direct. Once all passengers are out. 5. Assigned area-Check 6. Assigned equipment-Take (if time permit) 7. Self-Evacuate After Evacuation. 8. Ditching Survival plan-Commence A no time available situation has occurred, with emergency evacuation anticipated on water, what is a correct procedure to be carried out by N1 and N4? - correct answer1. Brace position-Hold 2. Passengers-Command "Head down, grab ankles, stay down" after a/c has to a complete stop 3. Jump seat-Unstrap 4. ELS-On N2 5. Life Jacket-Don N1/N4 6. Outside conditions/slide armed-Check 7. Doors-Open 8. Manual inflation handle-Pull 9. Detachment handle-Pull 10. ABP's-Send 11. Evacuation-Commence Once all passengers are out 12. Assigned area-Check 13. Assigned equipment-Take (if time permits) 14. Self-Evacuate After evacuation 15. Ditching survival plan-Commence. After unstrapping from jump seats in time available ditching, what step should be taken by N1 and N4. - correct answer1. Outside conditions/slide armed-Check 2. Doors-Open 3. Manual inflation handle-Pull 4. Detachment handle-Pull 5. ABP's-Send 6. Evacuation-Commence Once all passengers are out 7. Assigned area-Check 8. Assigned equipment-Take (if time permits) 9. Self-Evacuate After evacuation 10. Ditching survival plan-Commence. Time available ditching, Once the a/c has to complete stop, what is the immediate task for N3 and N4 ABP's seated in row 17 A and 17F? - correct answer- To open the exit remove the rope from stowage and hooks it to their own life jacket, proceed out on the wing and attach the rope the yellow ring, then go to the water and keep passengers together. What should the N3 do upon hearing "cabin crew stand by"? - correct answer- Immediately stop what are you doing. - Move quickly to assigned door. - Checking the conditions inside and outside the a/c. - Be ready to evacuate if necessary. You are operating as a N2. On departure from DUB, you fell the tail off the a/c hit the runway. What is you drill? - correct answer- N2 shall immediately contact the N1 via inter phone informing him/her of the situation. - N1 shall contact to the flight crew via inter phone and inform the captain of suspected tail strike including details of the situation that may include: 1: The type of sound heard-scraping sound/loud bang. 2: Any noticeable damage to the a/c. 3: Any noticeable sound e.g whistling around door seal. 4. Security of the cabin - has anything become dislodged. 5. Injuries to passengers/aircrew. - CC would stay in their assigned stations and observe inside and outside conditions. - CC will await further instructions from the captain. Time available ditching. What briefing will the N1 give to the ABP's for the situation where CC are able to carry out the evacuation? - correct answer- Firstly ask the passengers if they are willing to help. If they are unwilling, quickly move on the next passenger. When the ABP's have been selected, take them all to the galley to conduct the briefing. During the briefing Show the passengers the manual inflation handle. Instructions for the ABP's: 1. When the a/c comes to a complete stop, hold the passengers back until the CC has confirmed the slide has inflated. 2. Leave the a/c first and assist passengers in the water. Time available ditching. What briefing will the N1 give to the ABP's for the situation where CC are incapacitated? - correct answer- Firstly ask the passengers if they are willing to help. If they are unwilling, quickly move on the next passenger. When the ABP's have been selected, take them all to the galley to conduct the briefing. During the briefing Show the passengers the manual inflation handle. Instructions for the ABP's: 1. When: The a/c has come to a complete stop, unstrap from seat, check outside conditions, on the captains command "this is an emergency evacuate the a/c using all available exits" remove incapacitated CC from the jump seat, and open the door. 2. What: Check outside for water blocking the door. If exit unusable re-direct passengers to other available exit. 3. How: Turn the handle in direction of the harrow then push the door out and towards the front of the a/c until it is fully open. Time available ditching. What are the initial instructions to the N3 and the N4 will give during the ABP's briefing? - correct answer- Firstly ask the passengers if they are willing to help. If they are unwilling, quickly move on the next passenger. When the ABP's have been selected, brief them in theire seat. Instructions for the ABP's: 1. When: When the a/c has comes to a complete stop, unstrap from seat, check outside conditions, open the exit. 2. What: Check outside for any fire/smoke or danger. If there is, direct passengers to another exit. 3. How: Pull the red handle down and in and the exit will open out and up automatically. Passengers instructions: "leg, shoulder,leg" inflate life jacket outside" Time available ditching. What are the specific instructions the N3 and the N4 will give during the BP's briefing? - correct answer- Firstly ask the passengers if they are willing to help. If they are unwilling, quickly move on the next passenger. When the ABP's have been selected, brief them in theire seat. Instructions for the ABP's: 1. Ask the ABP's on the window (A and F) to open the exit, remove the rope from its stowage and hook it to their own life jacket , proceed out on to the wing and attach the rope to the ring. then go into the water and keep passengers together. 2. Ask the other ABP's (B and E) to go out next, stand on the wing just outside the exit (making sure not to block the exit), assist passenger out of the exit, tell the passengers to hold and move along the rope and direct passengers into the water. - Ensure the ABP's understand all instructions. - Inform them that no CC will be at these exits for evacuation. What is the correct ABP's briefing for the over-wings exit for a time available ditching? - correct answer- Firstly ask the passengers if they are willing to help. If they are unwilling, quickly move on the next passenger. When the ABP's have been selected, brief them in theire seat. Instructions for the ABP's: 1. When: When the a/c has comes to a complete stop, unstrap from seat, check outside conditions, open the exit. 2. What: Check outside for any fire/smoke or danger. If there is, direct passengers to another exit. 3. How: Pull the red handle down and in and the exit will open out and up automatically. Passengers instructions: "leg, shoulder,leg" inflate life jacket outside" 1. Ask the ABP's on the window (A and F) to open the exit, remove the rope from its stowage and hook it to their own life jacket , proceed out on to the wing and attach the rope to the ring. then go into the water and keep passengers together. 2. Ask the other ABP's (B and E) to go out next, stand on the wing just outside the exit (making sure not to block the exit), assist passenger out of the exit, tell the passengers to hold and move along the rope and direct passengers into the water. - Ensure the ABP's understand all instructions. - Inform them that no CC will be at these exits for evacuation. A no time available situation has occurred, with emergency evacuation anticipated on water, what is a correct procedure to be carried out by N2 and N3? - correct answer1. Brace position-Hold 2. Passengers-Command "Head down, grab ankles, stay down" after a/c has to a complete stop 3. Jump seat-Unstrap 4. ELS-On N2 5. Life Jacket-Don N2/N3 6. Passengers-Re-direct Once all passengers are out 12. Assigned area-Check 13. Assigned equipment-Take (if time permits) 14. Self-Evacuate After evacuation 15. Ditching survival plan-Commence. What is the Short notice time available ditching drill? - correct answer1. Nits-Receive 2. Life jacket-Don 3. S.O.S Short notice PA-Complete A 2 min. to land. 4. Position-Take 5. ELS-On N2 At 30 sec. to land. 6. Brace position-Hold 7. Passengers-Command "Brace Brace" After a/c has come to a complete stop 8. Jump seat-Unstrap 9. Outside conditions/slide armed-Check 10. Door Open. 11. Manual inflation handle-Pull 12. Detachment handle-Pull 13. ABP's-Send 14. Evacuation-Commence Once all passengers are out 15. Assigned area-Check 16. Assigned equipment-takes (if time permits) 17. Self-Evacuate After evacuation 18. Ditching survival plan-Commence What crowd control procedures must be done after ditching? - correct answer- Stay in control, don't let the passengers take control. - Be forceful and shout with authority-use Loudhailer. - Move all survivals away and upwind of the a/c to a safe distance, where there's is a danger off fire from spilled fuel, considerations should also given to moving the survivals uphill. - Head counts of passengers and a/c shall be made. - If it an airfield or near a populated area, rescue service should arrive on the scene quickly, otherwise the CC must organize survival plan. What is the CC response to go around? - correct answer1. When a noise increased and the climb can be felt, the N1 will make a PA. 2. After 4-5 min, the N1 will calls the captain and say "cabin to the flight deck, N1 standing by" 3. N2 picks up the inter phone and says "cabin to the flight deck, N2 standing by". 4. Inform the captain of any relevant information. [Show Less]
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CONVERSION SECURITY EXAM 2023 QUESTIONS AND ANSWERS
If a PAX with checked in baggage fails to show up at the boarding gate on time, what will happen? - correct answerTheir hold baggage will be located & off ... [Show More] loaded prior to departure If a PAX boards the wrong flight, what procedure applies? - correct answer- The No.1 informs the Captain & dispatcher - PAX is identified - PAX collects all their belongings & is escorted back to the terminal - CC check the row in which the PAX was sitting, 3 rows in front & 3 rows behind. Other PAX seated in these areas are asked to identify their hand luggage - CC confirm that the head count on board is correct - The No.1 informs the Captain that the procedure is complete When a PAX boards the wrong flight, how many rows in front & behind of where they were sitting are counted? - correct answer3 in front & 3 behind In the event of a discrepancy, a full baggage identification process may be necessary as follows: - correct answer- Ground staff will remove all bags from the hold & place them on the ramp - When instructed by the Captain, the No.1 will ask the last 3 rows of PAX to disembark the A/C using the FWD stairs, identify their bags on the ramp & re-enter via the AFT stairs - When these PAX are boarding the A/C again, the No.1 will ask the next 3 rows of PAX to follow this procedure - The No.1 will ensure a steady flow of PAX. A CC should be assigned to direct PAX in the cabin - This process continues until all PAX who have checked in baggage have identified their hold bags - The No.1 will inform the Captain once the process is complete During the baggage identification process, how many rows leave the A/C at a time? - correct answer3 rows, starting from the AFT What are the types of Hijacker? - correct answer- Criminals - Mentally unbalanced PAX - Refugees - Terrorists - Political Hijackers Other hijackers may sit amongst other PAX to not make themselves noticed, what are these called? - correct answerSleepers What should you do if a hijacker is on board? - correct answer- Try to warn the Flight Crew as soon as the incident begins. Use the Interphone & say 'A PAX demands to see the Captain' - Obey hijackers orders - Ensure that only one CC at a time approaches the hijacker at any one time - Wherever possible, close & lock bars - Be observant at all times (info may help authorities when incident is concluded) - Negotiate patiently - Follow 9 point plan What should you NOT DO when a hijacker is on board? - correct answer- Antagonise or argue - Talk down to them or appear clever - Refer to insanity or mental disorders, even in the attempt to ease the tension by making a joke - Give alcohol unless demanded - Make any sudden move likely to be misunderstood - Try to disarm the hijacker - Suggest a course of action (you may be blamed if it goes wrong) 9 point plan: - correct answer1) Remain seated in take off/landing positions - Rescuers expect you to be there - Communication at hand - Available to help with evacuation 2) Keep aisles clear - In case of evacuation - Allows rescuers easy access through the cabin 3) Serve PAX with trays - If food is delivered to the A/C - it will be on trays - If there are no trays, use empty bar trolley drawers - Keep aisle clear 4) Keep PAX under control 5) Keep PAX movement to a minimum - To avoid hijackers feeling threatened 6) Make mental note of PAX movement - May help to identify 'sleepers' 7) Collect information - Number of hijackers - Details of clothes, shoes, accents, weapons, ammunition, radios etc 8) Be prepared to evacuate - Evacuation drills 9) Review emergency procedures - Response to emergencies such as first aid or fire How will CC help to keep PAX quiet & comfortable during a hijack? - correct answer- If able to move around, speak to the PAX & try to allay their fears - Pay particular attention to the elderly, such & PAX with children. Obtain the hijackers permission before enlisting the aid of any other PAX for example: if a doctor or other medically qualified person onboard is needed to administer first aid or medication - Keep the cabin as clean & tidy as possible - Ration available food & water. When on the ground, negotiate with hijackers to bring more food & water on board & ask for toilet servicing to be provided In the event of a threatening/suspicious package in the A/C on the ground, what should CC do? - correct answer- Do not touch or attempt to clean any suspicious substances - Inform the Pilot, if they are not on board then inform the representative of the carrier - Inform the health authorities & security services at the airport in question - If PAX are on board, with the approval of airport authorities, lead PAX off the A/C as quickly as possible - Shut down all power sources, secure the A/C until further deductions are made - Persons suspected of contact with an unidentified substance/item must be isolated from others, until a decision is made by the relevant services In the event of a threatening/suspicious package in the A/C during flight, what should CC do? - correct answer- Do not touch or attempt to clean any suspicious substance/item - Inform the Pilot - If PAX or crew have been in contact with a suspicious substance, they should wash their hands & forearms repeatedly - Put latex gloves & PBE (if necessary), then cover the suspicious substance/item with eg: a wet cloth to prevent the substance from spreading - Where possible move PAX far away from the suspicious substance/item as possible - Isolate the location with the suspicious item - The pilot in command, in coordination with the CSS shall assess the situation in order to establish the appropriate steps before landing - Inform ATC of the ensuing situation on board the A/C & where possible operations control in order to make a decision in relation to potentially landing at the nearest airport - After landing follow the instructions of the local authorities Who else can sit in CC jumpseats? - correct answerIAA inspectors Flight deck door PDI's: - correct answer- No.1 must check the the 'emergency access code' unlocks the door - Flight crew must check that the 'deny' feature is operational What is the non normal door locking system on the flight deck door? - correct answerThe deadbolt system What does having the deadbolt as a cross mean & allow? - correct answerThis means the flight deck door is locked & can be opened with a key What does having the deadbolt as horizontal mean & allow? - correct answerThis means the flight deck door is located but can't be opened with the key What does having the deadbolt as vertical mean? - correct answerThis means the flight deck door is unlocked If the pilot exits the flight deck, which CC are not allowed to enter? - correct answerNo.1 & Junior NEW What does the red light indicate on the emergency access panel? - correct answerThe door is locked What does the amber light indicate on the emergency access panel? - correct answerThat the correct access code has been entered What does the green light indicate on the emergency access panel? - correct answerThat the door is unlocked so How long will the flight deck door be unlocked for? - correct answer5 seconds Unattended Ryanair A/C must be protected as follows: - correct answer- External doors must be closed - Airstairs must be retracted - Steps & access aids must be removed & placed sufficiently far from the A/C to prevent access - If there are personnel on the A/C when you board, you must confirm that they are in possession of a valid ID & are authorised to be there Challenging person in restricted areas: - correct answer- You must challenge all persons in vicinity of/attempting to board Ryanair A/C - You must challenge all persons not displaying a valid ID in SRA's - You must report unauthorised persons or vehicles identified in SRA's - You must not hold security doors open for anyone unless you have confirmed that they hold a valid ID When will a security search be conducted? - correct answer- Whenever there is a reason to believe that unauthorised persons have had access to the A/C - Whenever an A/C arrives from a 3rd country (outside the EU) - Whenever an A/C was accessible, arrives into it departs from a part of an airport which is not classified as a 'critical part' What following items must be examined as part of a security search? - correct answer- Areas between the seats & between the seat & wall - Flight deck (if left unattended) What does a red bomb warning indicate? - correct answerA specific warning which permits identification of a specific target OR The called has positively identified himself or the organisation involve & is judged credible COUNTERMEASURES REQUIRED What does an amber bomb warning indicate? - correct answerWarning can be related to one or more targets but doubt about its credibility OR Doubt about the effectiveness of existing countermeasures AUGMENTED COUNTERMEASURES REQUIRED What does a green bomb warning indicate? - correct answerA warning which may not identify a target or a specific group of targets OR Lacks credibility NO EXTRA PRECAUTIONS REQUIRED What should CC do if they find a note on board? - correct answerThey must immediately report the matter to the Captain who will action as necessary What is the basic procedure for a bomb warning on ground, parked on stand? - correct answer'No.1 to flight deck' - No.1 picks up Interphone & says 'Cabin to flight deck - No.1 standing by' - No.2 picks up Interphone & says 'Cabin to flight deck - No.2 standing by' - All Aircrew to be briefed on NITS - On Captain's command, disembark passengers - steps will be used where possible - Check your area for any remaining passengers - Aircrew disembark - Await further instructions What is the basic procedure for a bomb warning on ground, taxiing? - correct answer'No.1 to flight deck' - No.1 picks up Interphone & says 'Cabin to flight deck - No.1 standing by' - No.2 picks up Interphone & says 'Cabin to flight deck - No.2 standing by' - All Aircrew to be briefed on NITS - Captain will taxi the A/C to the designated area as instructed by ATC - Captain will make a PA to passengers - On Captain's command, disembark passengers - steps will be used where possible - Check your area for any remaining passengers - Aircrew disembark - Await further instructions What is the basic procedure for a bomb warning during flight? - correct answer'No.1 to flight deck' - No.1 picks up Interphone & says 'Cabin to flight deck - No.1 standing by' - All crew to be briefed on NITS - Captain will make a PA to passengers - CC await further instructions (sterile search/least risk bomb location) When should the sterile search method be implemented? - correct answerOn the Captain's instructions What is the purpose of the sterile search method? - correct answerTo cover all areas of the A/C in order to locate a suspicious object Who will search the flight deck in the sterile search method? - correct answerThe flight crew What happens if the suspicious object is discovered in the sterile search method? - correct answerThe search must continue as more devices may be planted Sterile search method: - correct answer- No.1 stands at the FWD and is the OBSERVER - No.4 stands between the STERILE & UNSTERILE area & is the barrier - No.2 & No.3 are the SEARCHERS - Begin the search in the rear galley & toilets, bottom top top, left to right, every area must be fully searched - Move the last 3 rows of passengers & all passengers & all belongings to the front of the aircraft - No.4 will move to row 30 - Search fully all 3 rows, from aisle to window & bottom to top - If nothing has been found the area is now STERILE - Before the passengers return to the STERILE area, all baggage must be searched by the BARRIER - Continue with this procedure 3 rows at a time - During the search, if a suspicious objected is found, DO NOT TOUCH IT, ask passengers to identify - If the object is not identified by the passenger, inform flight crew & treat as SUSPICIOUS - Continue with search - At front of aircraft, check galley & toilet - Flight crew will search the flight deck - Each CC will search the crew bag of another CC - Particular attention shall be paid to galleys, toilets, emergency equipment, stowage, jumpseats & any recesses including recess panel in the ceiling in the AFT galley - The flight crew shall be kept informed What can be used to help in the sterile search? - correct answerA torch & mirror If a suspicious object is found, what should CC do? - correct answer- NOT TOUCH IT - Inform the No.1 & flight crew immediately - Give detailed description including size, colour, marking, smell, noise, stains etc - If possible a digital photo of the suspicious object to be taken & given to the Captain - A drawing of the suspicious object should be in the form of a diagram as this makes it easier for description & analysis on the ground - Where possible, move passengers away from the area. Instruct them to sit with their heads below the tops of seat backs - If the Captain considers it is essential to move the suspicious object for the safety of the A/C he will give instructions for it to be moved to the least risk bomb location which is the R2 door Where is the least risk bomb location? - correct answerR2 door Least risk bomb location preparation: - correct answer- Disarm R2 slide - Remove safety equipment such as: O2 bottles, fire extinguishers etc which could become a projectile or hazard if there is an explosion - Empty 2 trolleys & lay them down flat on the floor against R2 door - Pad the area with cushions - Place the suspicious object against the window - Cover it with a plastic bag to keep it dry - Cover with a layer of dampened material - Continue to pad with cushions until it reaches the ceiling - Move the last 6 rows of passengers - Put 4 passengers in a row if necessary - No.3 & No.2 sit directly behind last row of passengers OBSERVER - correct answerNo.1 BARRIER - correct answerNo.4 SEARCHERS - correct answerNo.2 & No.3 Moving the suspicious object: - correct answer- Slide a stiff card under the object in case it is fitted with an anti lift device - Keep the object in the same attitude in which it was found, eg: do not turn the object over or around - One CC will carry the object - One CC will walk in front of the CC carrying the object to prevent any interference from passengers - One CC will walk behind the CC carrying the object to prevent any interference from passengers Resolution of difficult situations: - correct answerInform - friendly manner Warn - polite manner Action - calm manner ICAO's scale of disruptive passengers: - correct answerLevel 1 - verbal Level 2 - Physically abusive Level 3 - Life threatening or display of weapon Level 4 - Attempted or actual breach of the flight crew compartment Reasons Ryanair will implement an offload: - correct answer- Smoking - Physical violence - Continuous refusal to comply with safety requests - Interfering with A/C equipment - Theft of item - Sexual assault When must security checks be completed ? - correct answer- Before PAX boarding - Before landing - After PAX disembarkation [Show Less]
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CONVERSION 1 PASSENGER HANDLING EXAM QUESTIONS AND ANSWERS
What is the procedure regarding carry-on luggage? - correct answerAll cabin baggage must be securely stowed in approved stowage before taxiing. Cabin bagga... [Show More] ge of passengers seated at exits must be stowed immediately during boarding. Stowages include: Under seat in front Overhead lockers What is the procedure regarding passenger seating? - correct answerAll passengers are allocated a seat when booking a ticket, this is shown on boarding card - priority passengers get to select their seats upon booking but normal fare paying passengers are automatically allocated a seat. For weight and balance purposes, all passengers must occupy their allocated seat unless requested to move by cabin crew. Headcount (excluding infants) conducted in front 5 rows and aft 5 rows by No1 and No2 What area does the No3 secure after safety demonstration? - correct answerChecks rows 11-20 Toilet checks in rear right toilet Give "cabin secure" to No2 Immediately takes seat Where does each CC stand during safety demonstration? - correct answerNo1 will stand in FWD galley and observe other cabin crew No4 will stand at row 1 No3 will stand at row 11 No2 will stand at row 21 Where does the No2 stand during the safety demonstration? - correct answerRear galley to activate ELS switch upon mention of emergency exits but deactivates and proceeds to row 21 Where does the No3 stand during the safety demonstration? - correct answerRow 11 Where does the No4 stand during the safety demonstration? - correct answerRow 1 How does the No1 give "cabin secure" to the captain? - correct answer1+ENT on access panel of flight deck door During cabin secure checks what does No1 need to check before first takeoff and before last landing? - correct answerFWD ovens are clean AFT ovens are clean What are No4 cabin secure checks? - correct answerChecks rows 1-10 (seatbelts, tray tables stowed, seats upright, window blinds up, armrests down, baggage stowed, floors clear etc) Toilet checks in FWD toilet "Cabin secure" to No1 Immediately take seat What are No2 cabin secure checks? - correct answerChecks rows 21-33 Galley checks rear galley Toilet checks rear left toilet Receive "cabin secure" from No3 Give "cabin secure" to No1 (press call bell once and give thumbs up) Immediately takes seat How would you brief passengers seated at overwing exits during boarding? - correct answerSpeak to them individually or altogether if everyone is listening "Hello, you are seated at an emergency exit" and point to the exits "Are you willing to assist in case of an emergency?" Continue briefing with passengers willing to assist "If in an emergency, the captain or a member of the crew commands 'evacuate...' you may be required to assist by opening these exits (point to all 4 exits); check the exit is clear and open by pulling the red handle (point at handle). Please study this information (point to safety card on the back of the seat). If you have any questions, please ask me." When advising passengers via PA, where are passengers encouraged to stow their hand luggage? - correct answerEither in the overhead lockers (larger bags) Or under the seat in front of them (smaller handbags, duty free bags) Which passengers must be given a pre-takeoff safety briefing? - correct answerABPs seated at direct access row seats Passengers travelling with infants Passengers in row 1ABC and 2DEF as life jackets are under their seat PRMs How many pieces of hand luggage are Priority passengers allowed to carry into the cabin? - correct answer2 - one larger cabin bag (suitcase 55x40x20cm) and one small bag that must fit under the seat in front (42x20x30cm) How many rows and how many passenger seats are on Ryanair's Boeing 737-800? - correct answer33 rows (excluding row 13, row segment 1DEF doesn't exist) 189 passenger seats What is the ratio of CC per passenger's seats? - correct answer1 CC per 50 or less passengers Why does the No1 press 1 and ENT on the door entry access panel after passengers have boarded? - correct answerTo let the captain know the aircraft is ready for pushback When the L1 door is not available and to avoid the aircraft tipping, which door will be used and what would be the procedure? - correct answerAnti-tipping procedure: (Boarding) L2 door used for boarding - No4 positioned at centre of cabin and shall direct passengers to overwing exits and forward rows. Once front section is ~50% full, general seating allowed. (Disembarking) L2 door used for disembarking - passengers in rear half disembarked first. No4 will release passengers in forward half once those in rear half have disembarked. TOB <150 No3 will marshal passengers on ramp If a seat row is partially occupied with a passenger only in the aisle seat, where can cabin crew stow the passenger baggage? - correct answerUnder seats AB or EF Where a seat row is unoccupied, can it be used? - correct answerYes, it can be used to stow passenger baggage under the unoccupied seats When should cabin crew verbally provide each SCP with relevant information not contained in the safety demonstration? - correct answerIdeally after the safety demonstration has finished, always before departure What would the briefing of a physically disabled passenger, who requires a walking aid like crutches, include? - correct answerInform the SCP to leave mobility aid behind in an emergency evacuation What is the seating allocation procedure for a passenger travelling with a child under 12 years of age? - correct answerChild will be seated in the same row segment as accompanying adult. Where this isn't possible, child will be seated no more than one seat row or aisle away. What is the seating allocation procedure for a passenger whose physical size would possibly prevent them from passing through an emergency exit? - correct answerSeated as close to main doors (L1, L2, R1, R2) as possible. Ideally, only ONE passenger of this physical size seated in any row segment How many passengers in the 737-800? - correct answer189 passengers How many rows in the 737-800? - correct answer33 rows - excluding row 13 and row segment 1DEF How many overwing exits are in 737-800? - correct answer4 overwing exits Where are the overwing exits located in 737-800? - correct answerRows 16 and 17 Where must each CC be positioned for boarding? - correct answerNo1 at L1 door No2 at L2 door No3 in the middle No4 marshalling (unless refuelling then with No1 at FWD doors if they aren't assisting passengers in the cabin) What is the procedure for weight and balance headcount after boarding? - correct answerNo1 conduct headcount in zones 1 and 3 - counts rows 1-5 & No2 headcount from row 29-33, confirms number with captain and ramp agent prior to locking flight deck door Where would you sit passengers with leg injuries? - correct answerPassengers with whole leg in cast require a complete row segment of 3 seats - as close to main doors as possible but not in or adjacent to direct access row segments How does No1 inform flight crew that the cabin has been secured? - correct answer1+ENT on access panel In which rows should only suitable ABPs sit? - correct answerRows 16&17 Row segment 1ABC What are the cabin secure checks for No3? - correct answerChecks at rows 11-20 Toilet checks in rear right toilet Give "cabin secure" to No2 Immediately takes seat What are the cabin secure checks for No1? - correct answerGalley secure checks in FWD galley Cabin lighting set to appropriate mode Ensure pre-recorded announcements are switched off Receive "cabin secure" from No2 & No4 10 minutes to landing makes PA and ensures PED procedure followed Check all areas of aircraft are secure and CC in seats Give "cabin secure" to captain (1+ENT on access panel) Before first takeoff and last landing check FWD ovens are clean Before first takeoff and last landing check REAR ovens are clean Immediately take seat [Show Less]
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RYANAIR CONVERSION EXAM QUESTIONS AND ANSWERS (2023)
How many passengers seats does a Boeing 737-800 have? - correct answer189 How many passenger seats does a Boeing 737-8200 have? - correct answer197 W... [Show More] hat row are the MED doors located on a Boeing 737-8200? - correct answerRow 28 Where can you find the overwing exits on a Boeing 737-800? - correct answerRows 16 and 17 While fueling or defueling is taking place, where must the cabin crew be? - correct answerAll 4 cabin crew members must be on board during the whole process. What doors on the Boeing 737-8200 remain closed with the slide armed at all times? - correct answerThe MED doors. Number 4 shall proceed to the boarding gate if there are ____ ____ ___ __________ on the aircraft once fuelling has finished. - correct answerless than 150 passengers Can anyone use the toilets onboard the aircraft while fueling or defueling is taking place? - correct answerNO! Toilets must be locked while fueling/defueling. What are the PDI's on the FREON? - correct answer1. Two nozzles direct towards waste bin. 2. One nozzle direct towards water heater. 3. Wax is present at the nozzle tips. 4. Discs are silver/white. What are the PDIs on the fire gloves? - correct answer1. Stowage. 2. Quantity. 3. No scorch marks. 4 One left glove and one right glove. The handle of the Crash Axe is charged to how many volts? - correct answer15,000 Who conducts the PDIs on the Crash Axe? - correct answerThe Flight Crew What is the purpose of the crash axe? - correct answerTo cut through obstructions or lever off panels, in order to gain access to the source of a fire. What are the three principles of fire fighting? - correct answerMinimum - Oxygen supply is reduced to a MINIMUM Equipment - Use relevant EQUIPMENT Position - Assume a POSITION which will protect you from flames/heat. What is the duration of the torch? - correct answerMinimum 30 min. Maximum 4 hrs. How many torches are onboard a Ryanair aircraft? - correct answer8 How do you operate the torch? - correct answer1. Remove from stowage 2. Torch will illuminate automatically * The torch light will only go out once the battery has run out or once it has been placed back correctly into its stowage What PDIs do we carry out on the torch? - correct answer1. Stowage 2. Quantity 3. Red light flashes at no more than 10 second intervals Where can you find the QRGs on board? - correct answer- Under Number 1 jumpseat - Under Number 2 jumpseat - Under Number 3 jumpseat (BOEING 737-8200 ONLY) A rubbery smell will usually indicate what type of fire? - correct answerAn electrical fire When can cabin crew use the QRG? - correct answerIn non normal situations when all the memory items have been completed What is the L1 door used for? - correct answerPassenger and crew embarkation and disembarkation at the front of the aircraft What is the L2 door used for? - correct answerPassenger and crew embarkation and disembarkation at the rear of the aircraft What is the R1 door used for? - correct answer- Catering services - PRM boarding and disembarking This is the least used door as needs captain approval and is at front of aircraft What is the R2 door used for? - correct answerCatering services and PRM boarding/disembarking at the rear of the aircraft What are the PDIs cabin crew must carry out on the doors? - correct answer1. Door is flush with the fuselage 2. Handle is horizontal 3. Safety strap is correctly stowed 4. Exterior handle is placed in its recess What is the process to close a main aircraft door? - correct answer1. Ensure the exterior handle is placed back into the recess 2. Depress the gust lock located on the door hinge 3. Grasp the door assist handle and pull the door inwards 4. Rotate the operating handle towards the front of the aircraft to lock. What is the purpose of a safety strap? - correct answerFunctions as a barrier and no passenger, or ground staff other than the dispatcher, engineering or refuelling may enter the aircraft at this time. Works the same as Police Do Not Cross tape Which door is each CC member responsible for attaching and detaching the girt bar? (aka arming and disarming) - correct answerNo1 - R1. Front Service Door No2 - R2. Rear Service Door No3 - L2. Rear Passenger Door No4 - L1. Front Main Passenger Door What is the procedure when a slide catches fire? - correct answer1. Lift flap marked 'For Ditching Use Only' 2. Pull white detachment handle to release the lacing which attaches the slide to the girt bar 3. Fold back the girt apron attached to the girt bar and close the door 4. Redirect passengers to the next nearest exit using the correct commands. Where can you find the escape ropes onboard a Boeing 737-800? - correct answerWithin the frame of the overwing exits at row 17 only. These are used in the event of a ditching How can we open the flight deck window? - correct answer1. Squeeze the lock release in the handle 2. Rotate the handle inwards 3. Slide the window aft until it is fully open How can we close the flight deck window? - correct answer1. Slide the metal hook forward 2. Slide window forward 3. Squeeze the lock release in the handle 4. Rotate handle outwards 5. Ensure window is closed When flying during hours of darkness, what is the Non-BSI cabin light settings? - correct answerWindow, Work, Galley, Entry, Area - OFF Ceiling - NIGHT What are the three ways in which the ELS can be operated - correct answerAutomatically - When power is lost Electrically - When switch is flicked to ON Manually - ELS button in aft galley (No2) What number would a cabin crew member dial if they are wanting to contact the flight deck? (not in an emergency) - correct answerDial 2 How are PA's prioritised? - correct answerFlight Deck v Cabin Crew v Pre-Recorded Announcements v Boarding Music Where can you find the master call panels? - correct answerInstalled in the forward and aft ceiling of the cabin There are three different colours that can illuminate on the master call panel. What are these, and what do the mean? - correct answerA Blue light - Passenger calling from their seat An Amber light - Passenger calling from the toilet A Pink light - Aircrew call If a passenger seated in Row 15 presses the attendant button, which master call panel will illuminate? - correct answerThe forward master call panel **Remember: Rows 1 - 16 = FWD Galley Rows 17 - 33 = AFT Galley Due to reduced stowage above No1 J/S. In BSI aircraft, where is the Halon Extinguisher moved to? - correct answerGalley 2, Stowage 204 Due to reduced stowage above No1 J/S. In BSI aircraft, where are a pair of fire gloves moved to? - correct answerGalley 2, Stowage 202 In BSI aircraft, what are the light settings during hours of dusk/dawn - correct answerWork and Area - OFF Window, Galley, Entry, Ceiling - DIM What is rapid disembarkation? - correct answerA precautionary egress from the aircraft assessed by crew members as non-normal conditions but not an immediate emergency What is the procedure to be followed if cabin crew hear 'No1 to Flight Deck' while on the ground or in their jump seats? - correct answer- No1 picks up the interphone and says 'No1 standing by' - No2 picks up the interphone and says 'No2 standing by' - Both receive NITS from Captain - No1 repeats NITS back to the Captain - No2 repeats NITS back to No1 - No1 gives NITS to No4 - No4 repeats back - No2 gives NITS to No3 - No3 repeats back - All cabin crew must carry out appropriate drill *Remember, if you are operating a Boeing 737-8200, No3 will be on their own on the jump seat next to the MED doors so therefore will need to pick up the interphone to receive NITS at the same time as No1 and No2* What are the PDIs for the smoke detectors? - correct answer- Green light is shown - Nothing is blocking the smoke detector, and it has not been tampered with What are the 4 positions the Water Supply Selector Valve has? - correct answer1. Supply - Normal operating position. Water supplied to both toilet and the tap. 2. Faucet - Water only supplied to the tap 3. Toilet - Water only supplied to the toilet 4. Shut Off - No water supply to either toilet or tap. What is the purpose of the Cabin Defects Logbook? - correct answerTo advise engineering of safety related items and cabin equipment which need correction or repair, or any appearance defects. Who fills in the Cabin Defects Logbook? - correct answerThe No1 In what stowage can you find ELT types A and B? - correct answerStowage 406/407 in the AFT Galley Where can you find the ELT type C? - correct answerUnderneath the No1 jump seat In aircraft set to Standard Configuration, where are the portable oxygen bottles kept? - correct answer4 x Hatbin 14DEF 2 x Hatbin 33ABC What are the PDIs on portable oxygen? - correct answer- Stowage - Quantity - Mask attached to high flow for emergency use - Mask attached to low flow for therapeutic use - Space mask present - Gauge reads at least 3/4 full In Configuration B, the portable oxygen bottles can be found where? - correct answer2 x Stowage 209/210 2 x Stowage 410/411 2 x Stowage 206 What is the name of the new fire extinguisher used on the Boeing 737-8200? - correct answerHalotron / 2BTP How many pairs of fire gloves are on board Ryanair aircrafts? - correct answer4 pairs What are the PDIs for the Water Glycol? - correct answer> Stowage > Quantity > Wire seal is intact > Cartridge is visible in handle What are the precautions when using the Halon? - correct answerNot to be used as a coolant Initial discharge may scatter debris What are the PDI's on the PBE? - correct answer1. Stowage 2. Quantity 3. Check green storage case is intact 4. Indicator is not pink What is the duration of the PBE? - correct answer15 minutes When can Cabin Crew use the loudhailer? - correct answerFor communications outside the aircraft if evacuated, and if the PA system has failed PDIs for the loudhailer... - correct answer1. Stowage 2. Quantity 3. Green light flashes when handle is squeezed 4. Click is operational What is included within a cabin crew demo kit? - correct answer1 x Seat Belt 1 x Oxygen Mask 1 x Life Jacket 1 x Safety Information Card What safety features are on a life jacket? - correct answerA strap - to secure to the body A manual inflation tube - for manual inflation/deflation A light - To attract attention once in water How many aircrew must occupy the flight deck at all stages of flight? - correct answerTwo What is the step by step process when protecting the control in the event of a pilot incapacitation? - correct answer1. Remove the pilot from the controls, ensure airway is open 2. Ensure seat belt is fastened and shoulder harness is secured 3. Cross the pilot's arms and secure them behind the shoulder harness 4. Engage the inertia reel lock 5. Ensure seatback is in the fully upright position (Recline Lever) 6. Slide seat fully aft (H Lever) 7. Remove pilot's feet from the rubber pedals, cross the legs behind the yoke What is the procedure cabin crew follow is a suspected tail strike has occured? - correct answer> No2 shall immediately contact the No1 on the interphone system, informing him/her of the situation > No1 shall contact the flight deck via the interphone and inform the captain of the suspected tail strike including details of the situation: - The type of sound heard - Any noticeable damage to the aircraft - Any noticeable sounds - Security of the cabin - Injuries to passengers or crew > Cabin crew would stay in their assigned stations and observe inside and outside conditions > Cabin crew will await further instruction from the captain How long should cabin crew wait before contacting the flight deck after a missed approach/go around? - correct answer4 - 5 minutes In a No Time Available Ditching, what is the command we as crew will shout to passengers? - correct answerHeads Down, Grab Ankles, Stay Down When flying on a Boeing 737-800, if No2 was to become incapacitated, what is the actions required by the other cabin crew members? - correct answerNo1 remains in position No3 becomes No2 No4 remains in position In these situations, the number 3 jump seat in the aft galley is unoccupied. What fire fighting equipment do we carry onboard Ryanair Aircraft? - correct answer7 x PBE 4 x Halon Extinguishers 1 x Water Glycol Extinguisher 4 x Fire Gloves 1 x Crash Axe How many Quick Don O2 masks are there in the flight deck? - correct answer4 How many oxygen masks drop down from the PSU per seat row? - correct answer4 If the cabin pressure reaches _____ feet, the oxygen masks will automatically drop from the PSU - correct answer14,000 feet What are the three settings in which the quick don oxygen masks can be set to? - correct answerNormal - Supplies a mixture of air/oxygen on demand 100% - Supplies 100% oxygen on demand Emergency - Supplies 100% oxygen under positive pressure at all cabin altitudes Where are the overwing exits located on a Boeing 737-8200? - correct answerRows 17 and 18 Where are the overwing exits located on a Boeing 737-800? - correct answerRows 16 and 17 How many rows of passenger seats are there in the Boeing 737-8200. And what rows are excluded? - correct answer35 rows. From 1 through to 35 Excluding: Row 13 (ABCDEF) Row 1A DEF Row 27F Row 28 A & F What are the PDIs for No3 when operating a Boeing 737-8200? - correct answer- Assigned door checks at R2 door - Jumpseat and area checks at R2 jumpseat - Assigned door checks and L-MED and R-MED - Jumpseat and area checks are R-MED jumpseat - Mid PA/Interphone operational - Cabin checks at row 12-23 - PDIs on: >R2 door >R2 slide >Above R2 jumpseat >Under R2 jumpseat >All G3 and G4 equipment and stowages >Mid exit doors >Mid exit slides >Under R-MED jumpseat >Overwing exits [Show Less]
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RYANAIR CONVERSION TEST QUESTIONS AND ANSWERS
1. Captain's Special Report - Flight Crew Only: This shall be used when the Captain wishes draw attention to any matter of operational significance. 2. Pl... [Show More] ease stow your cabin bag under the seat in front of you with exception of passengers occupying ... * on B737-800: Row 1 , Row 2DEF Row 16 & 17 3. Please stow your cabin bag under the seat in front of you with exception of passengers occupying B737-700: Row 1 , Row 12 & 14 4. " Please stow your cabin bag under the seat in front of you , with exception of passengers occupying ... * B737-8200: ... Row 1 , Row 2 , Row 17 , 18 , 28 or 29 " 5. If English is not the first language of the country of departure: the demon- stration must be played in the foreign language of the departing country as soon as the English tape has finished . These briefings must be completed in full 6. Who must be briefed?: Any passenger who boards the aircraft after the safety demonstration has been completed must be briefed. The briefing of the passenger can be done individually. 7. Where will SCP's be seated: as close to the main doors L1, L2, R1, R2 as possible. 8. Passenger travelling with a child of less than 12 years of age: Allocation If a child travels with an accompanying adult , the child will be seated in the same seat row segment as the accompanying adult . Where this is not possible , the child will be seated no more than one seat row or aisle away . 9. Passenger with disability of lower limbs: A passenger with a disability of the lower limbs should be seated as close to the main doors as possible , ( L1 - L2 - R1 - R2 ) to provide easy access to floor level exits . 10. Mentally impaired passenger: A mentally impaired passenger , who travels without an accompanying passenger , should be seated as close to the front of the aircraft as possible during all phases of the flight so that visual and audible communication can be established with the cabin crew . secure and 11. Passenger travelling with recognised assistance dog in the cabin: A suit- able restraint harness shall be provided by the owner to secure and restrain the dog during taxi , take - off , landing and turbulence . In cruise , it is acceptable for the dog to be subject to less restraint . 12. Freon - Pre departure Inspection: 1. Two nozzles are directed towards the waste bin. 2. One nozzle is directed towards the water heater where fitted 3. Wax is present on the nozzle tips 4. Discs are silver / white 13. Freon - Operation:: At 173 ° F ( 78 ° C ) , the seals melt and discharge Freon gas into the waste bin or towards the water heater 14. Toilet Automatic Fire Extinguisher ( Freon ): Description : An automatic fire extinguishing system is located beneath the sink in each toilet . The fire extinguisher discharges Freon through three heat activated nozzles . Each nozzle is covered in wax and when heat is detected the wax melts and discharges the Freon . Two nozzles points towards the waste compartment where fitted , one towards the water heater electrics. 15. Crash Axe: Pre-departure Inspection: Correct Stowage Checked by Flight Crew 16. Crash Axe - Purpose:: Correct Stowage Checked by Flight Crew 17. Crash Axe: Note: It will break flight deck windows . The handle is insulated to 15,000 volts 18. PBE Pre Departure Inspection: 1. Stowage 2. Quantity 3. Check green storage case s intact 4. Indicator is not pink ( colour may vary from blue , through pale blue or grey , to white ) 19. PBE Operation: 1. Open the storage case . 2. Tear off the red pull strip . 3. Remove the device from the protective bag . flow of oxygen hark . 4. Pull off " Pull to Actuate " ring in direction indicated ; this will start the 5. Hold the device with the life support pack away from the user . 6. Grasp hole in neck seal and widen with thumbs . 7. Bend forward from waist , insert chin into the hole and pull hood across face and overhead 8. While standing upright , pull hood down until headband is fitted to the forehead 9. Check neck seal for a secure fit . 20. Duration PBE: 15 minutes 21. Removal of PBE :: 1 . Move away from the fire 2 . Grasp the top of the hood and pull forward over the face . 3 . Place PBE in a metal tray or bar box . 4 . Shake hair to remove any excess 02 . 22. PBE three notes: OPERATIONS Note 1 : Used hoods must be handed to engineering for disposal . Note 2 : Due to the noise level when the unit is activated , communication when wearing the PBE can be difficult . Note 3 : Due to the clear viewing plane at the front of the unit , vision might be impaired 23. Precautions PBE: The neck seal must not be damaged when putting on the PBE . Be especially careful with sharp edged earrings and accessories . Do not touch life support pack as it will be extremely hot 24. Fire Gloves Pre departure Inspection: 1 . Stowage 2 . Quantity 3 . No scorch marks 4 . One left glove and one right glove . 25. Fire Gloves Purpose: : For removal of hot , not burning , material or burnt debris in order to get to the source of the fire . 26. How many fire gloves do we have on board?: 4 27. Can an aircraft depart with only three sets of fire gloves?: Aircraft can depart with three ( 3 ) pairs of Fire Gloves , providing there is one ( 1 ) pair kept in the Flight Deck and two ( 2 ) pairs are kept in the cabin 28. Where will the No1 report missing flight gloves?: in the cabin defects log 29. Fire gloves, what are the precautions?: Do not allow fire gloves to get wet. Wet gloves conduct heat and may cause scalding 30. Torch Pre departure Inspection :: 1. Stowage 2 . Quantity Red light flashes at not more than 10 second intervals . ( An interval of m than 10 seconds indicates unsatisfactory battery condition ) . 31. Torch Purpose: Emergency use only 32. Torch Operation: 1 Remove torch from stowage 2 . Torch will illuminate auto- matically 33. Torch Duration: Minimum 30 minutes Maximum 4 hours 34. Loudhailer Pre departure Inspection: 1. Stowage 2. Quanity 3. Squeeze the handle , Green Light flashes 4. Squeeze the handle click is heard if operational 35. loudhailer - purpose: For Communication 36. Loudhailer operation: 1 . Squeeze handle 2 Press lips to mouthpiece and speak normally 37. Loudhailer Precautions: Do not point at fuselage when using as it will cause screeching . CC must be aware that when removing the loudhailer from its stowage , it is necessary to remove the siren pin . 38. Rejected Take - off: The Captain may decide to reject a take - off for various reasons . These may include conditions either inside or outside the aircraft which could affect the safe operation of the flight , e.g. technical problem , birds / animals on the runway , pilot incapacitation . 39. Go around/ Missed approach: A Go Around is when the aircraft is on the approach to land and the Captain has decided for some reason not to land , e.g. adverse weather conditions , technical problems , runway unsuitable for landing . 40. When will there be a significant increase of engine noise: Go around/ missed approach 41. Tail Strike: A tail strike is said to have occurred when the lower aft fuselage or tail skid contacts the runway during take - off or landing . This is a non - normal situation that has potentially very serious consequences depending on the force of the impact . Differing degrees of aircraft damage can result from a tail strike and the integrity of the hull can be compromised to the point that the aircraft cannot remain pressurised. 42. Any number of factors can contribute to a tail strike including :: Weather Runway conditions Pilot error . Loading error passengers not seated correctly (loading rules not followed) , or baggage and cargo incorrectly loaded into the baggage holds . LID / Loadsheet error - miscalculation of the aircraft trim . Aircraft malfunction Unstabilised approach to landing 43. Factors that may lead Aircrew to suspect a tail strike include but are not limited to :: Collision noise, Scraping sound, Feeling of impact bump. 44. If cc suspect a tail strike when should they informed the flight deck?: Im- mediately 45. What is Incapacitation ?: This generally means that someone is being deprived of his capacity or natural power or to be rendered incapable or unfit. 46. Use of Pilot's Checklists: There shall always be two Aircrew in the flight deck 47. If the pilot is incapacitated what shall cc do with the first officer: CC checklist and sit in the flight deck on the middle jumpseat until the aircraft has parked after landing 48. Which side of the checklist do CC read? (Pilot incapacitated): Left side 49. Incapacitation of a CC in flight, who can assist the other CC?: any position- ing Ryanair CC on board who is qualified and fit to fly would be able to join the remaining members of the operating CC to replace the incapacitated CC. 50. If Ryanair staff on a flight without uniform are replacing an incapacitated CC, what should they wear instead?: A hi-viz jacket 51. What should you do in flight if a member of cc becomes incapacitated: - Make the area safe for the incapacitated CC . Put brakes on trolleys , check ABCs , etc. Inform the Captain immediately and outline the condition of the CC . Move the CC to any cabin seat ( not direct access seats ) If the CC unconscious , place in the recovery position , administer portable emergen 02 and monitor . PA for a medically qualified person, update the captain regularly and advice if assistance is required for landing 52. Rapid Decompression: This is a sudden loss of cabin pressure , which takes less than 10 seconds to equalise with the outside pressure 53. Material Effects of a Rapid Decompression: A loud explosive noise. Air rising towards the failure ( the hole ) carrying loose articles , papers , dust , etc. A dense fog will form in the cabin momentarily as the moisture held in the cabin condenses . Passengers may confuse this with smoke and need reassurance. This fog may cause toilet smoke detectors to activate . Hot liquids will suddenly boil over ( risk of scalding ) due to the reduced boiling point. Oxygen masks will drop down. Fasten Seat Belts sign will illuminate. 54. Physical Effects of a Rapid Decompression: Severe ear and sinus pain. Chest and joint pain caused by nitrogen bubbles in the blood expanding Forced expulsion of air. You will feel very cold, because it is around minus 50 degrees outside. 55. Slow Decompression: This is a gradual loss of cabin pressure, which can take more than 10 seconds to equalise with the outside pressure. Causes of a slow decompression include a hissing door seal or cracked window 56. When will the oxygen masks drop down: The oxygen masks drop down automatically in the cabin when the cabin altitude reaches 14,000 feet. This may be your first indication that the aircraft was experiencing a slow decompression. 57. : Emergency 58. Decompression PA: "Ladies and Gentleman, there has been a reduction in cabin pressure, keep calm, and remain seated with your oxygen mask fitted until you are instructed to remove there is no cause for alarm Please fasten your seatbelt and refrain There may be a smell of burning , however from smoking . If you need assistance , the Cabin Crew will be with you shortly." 59. Monitoring of Passengers: Check the toilets for any incapacitated passenger. Administer first aid - go through cabin with portable emergency 02 Brief ABP's to guard the main doors . (As the aircraft is now unpressurised the doors can be opened). Brief ABP's at the overwing exists NOT to open the overwing exits unless instructed otherwise. 60. Minimum: inflow of oxygen should be reduced to minimum by closing toilet door hatbin oven and reducing time when compartment door remains open when spraying firefighting agents ) . If fighting a confined fire , the door / compartment shall be opened only for the extinguisher nozzle to fit in -2-3 cm ( 1 inch. 61. Fire equipment: use appropriate equipment (halon / water glycol , Fire Gloves when necessary -PBE Crash Axe , metal bar box) . 62. Fire Position: assume a position which will protect you from the heat / flames and will give you good access to the source of the fire ( i.e. crouching down behind toilet door or crouching low to achieve better visibility in a seat fire 63. Fire fighting drill: inform: press call bell 3 times to alert other CC . Take relevant Fire Fighting Role. 64. Fire fighting drill: identify: locate the exact source of the fire (usually with the back of the hand). Assess severity. 65. Fire fighting drill: prepare: collect and don the relevant firefighting equipment. 66. Fire fighting drill: attack: start fighting the fire ; aim the extinguisher at the base of flames . Ensure the area has been cooled down with non - flammable liquid - unless electrical / Dangerous Goods fire 67. Fire fighting drill: control: - inspect the affected area ; ensure the fire has been successfully extinguished - check for signs of re - ignition and (if possible) dampen the area with water / non - flammable liquid 68. Actions for specific fires: toilet fire: ensure nobody is inside the toilet 69. Actions for specific fires: oven fire: close the oven door, switch oven off and pull relevant circuit breaker 70. Actions for specific fires: overhead locker fire: in aircraft until EI - FOB (non - BSI) , open slightly the Hatbin door adjacent to the one feeling hot ; in aircraft from EI - FOC (BSI) , hot - feeling door can be opened slightly . Do not use water 71. Actions for specific fires: fire behind panelling: crash axe to be delivered from the Flight Deck. Panelling to be lifted off or small hole to be made above the hot spot. At least 1 halon extinguisher should be fully discharged. No water shall be used 72. Actions for specific fires: under floor fire: cover the area where smoke / fumes enter the cabin with wet materials (to minimize inflow of toxic smoke / fumes). 73. Actions for specific fires: seat fire: any non-flammable liquid can be used to rapidly extinguish the fire. 74. Actions for specific fires: Gash cart fire: may be caused by Dangerous Goods . Use halon to extinguish the fire. 75. Cabin battery fire - memory items: 1 . Passengers MOVE AWAY 2 . PBE and fire gloves DON (IF REQUIRED) 3. Halon DISCHARGE FULLY 4. Repeat if necessary 5. Non - flammable liquid Water Glycol AS REQUIRED 76. Features 737-800 Non BSI: No touch screen panel in the FWD and AFT CSA Panel . Adult life jackets located under passenger seats in the whole cabin . Infant Flotation devices under B and E seats with exception for rows 15-18 OR No touch screen panel in the FWD and AFT CSA Panel . Adult life jackets in the PSU , with exception for rows 1ABC and 2DEF Infant Flotation devices in PSU above B and E seats with exception for rows 1ABC , 2DEF 15-18 77. Time Available Ditching drill: 1 . NITS RECEIVE 2 Life jackets DON Cabin lights .. BRIGHT SOS demo COMPLETE ABPS ...... BRIEF Buddy system SET UP Infant flotation device ...................... DON Assigned area ...... SECURE Cabin preparation checklist COMPLETE Cabin secure GIVE At 2 minutes to landing . Position .. .TAKE 12. ELS .. ON ( No 2 ) At 30 seconds to landing . 13. Brace position .. HOLD 14. Passengers COMMAND " Brace , brace ! " After aircraft has come to complete stop . No need to wait for Captain's command as catastrophic . Jumpseat UNSTRAP No 2 / No 3 16. Outside conditions / slide armed ........... CHECK 17. Door .......... ..OPEN 18. Manual inflation handle . ... .... PULL Passengers ................ REDIRECT 19. Detachment handle ...... PULL 20. ABPS..SEND ( Two down to assist in the water ) Evacuation ..COMMENCE Once all passengers are out . Assigned area . . CHECK 23. Assigned equipment ........... .TAKE ( if time permits ) 24. Self ...... ..EVACUATE After evacuation 25. Ditching survival plan . COMMENCE 78. Cabin Battery Fire drill: 1. Passengers -MOVE AWAY 2.PBE and fire gloves - DON (IF REQUIRED) 3 .Halon - DISCHARGE FULLY 4 .Repeat if necessary 5. Non - flammable liquid / Water Glycol - AS REQUIRED 6. Backup - only when safe , place embers into metal bar box dampen with water and check area for signs of heat or fire. 7. When backup takes over , Fire Fighter reports to the flight deck. 8. Wet towels - DISTRIBUTE TO PASSENGERS 9. First aid - IF REQUIRED 10. Prepare cabin for emergency landing - IF REQUIRED 79. Non bsi: Equipment diagram 80. : 189 81. : Rows 16 and 17 82. seats are not fitted with an IFD: IFD under the middle passenger seat row 1B , row 16B and 16E , row 17B and 17E . Row 2 will 83. Stowage of Cabin Crew Bags: 1. Where stowage compartments have trolleys installed , CC shall stow their bags behind the trolleys. 2. Where trolleys are not loaded or their combination in the compartment does not allow secure stowage of crew bags as per point 1 , CC may stow their bags in the overhead lockers as follows : No.1 and No.4 shall use locker 3 ABC , No.2 , No.3 and supernumerary Crew shall use locker 32 ABC / DEF. 3. All CC will ensure their bags are stowed in approved lockers before boarding of passengers. 4. Security of CC crew bags must be monitored for the duration of the flight. 84. Where is the water shut off valve located in the fwd galley: There are two water shut off valves, one located above each boiler around eye level 85. If the toilet sink water tap fails to shut off continuously: If the tap to the sink is continuously running then water be shut off. Turn the WATER SUPPLY selector valve, located under the sink supply to the sink must bal to the TOILET or SHUT OFF position. 86. Toilet Flooding: If a toilet floods due to the water rinse valve sticking open after flushing, immediately flush the toilet evacuate excess water from the toilet bowl. If the water is still flowing, shut off the water for that toilet. Turn the water supply selector to the FAUCET or SHUT OFF position. 87. Toilet Flush Valve Fails to Reset: Close the toilet lid Pull the manual shut off handle located at the base of the toilet 88. Assigned Door Checks: Open door - check exterior handle in place. An open door way, without airbridge or steps in place, has a safety strap attached. Door - handle is horizontal, door is flush with the fuselage and safety closed strap is stowed. 89. Jumpseat and Area Check: Seat retracts correctly. Seat belt / harness operational. Mirrors, where fitted, provide an adequate view of the cabin from the seated position. Covers for electrical sockets are present and intact. 90. Cabin Checks: Emergency Lighting System (ELS)/ and Photoluminescent Emergency Marking (PEM) operational (if present ). Seat cushions in place, with their 'flame retardant' covers fitted securely Ensure seat cushions at the overwing exits are fitted with a one inch diameter grey identification circle on the front edge of the seat cover 91. Galley Check: 1. Waste bin flaps and waste cart. - Operational. 2. Trolleys and restraints - Operational. 3. Bar seals intact, with no sign of tampering and seal numbers correspond correctly. 4. Galley stowage - locked/secured 5. Galley power functions - Check. 6. Curtains (where fitted) - Secured open. 7. Water shut off valve - ON. 8. Boiler tap - ON, (Purge) check for continuous flow 9. Oven - ON, set timer for 5 min to heat oven up, turn oven off. 92. Where is the water shut off valve located in the aft galley: The water shut off valve is located below the boilers at floor level 93. Toilet Checks: Waste bin flap operational . Ensure water supply selector is set to SUPPLY . Flush , water and vacuum systems operate correctly , i.e. flush and vac- uum systems cut out and water not overheating All stowage / compartments closed and securable Internal lights function correctly Lock toilet after checks completed to prevent unauthorised carriage of passengers PDIs on the Freon PDIs on the Smoke Detector 94. No I's PDIS: Assigned door checks at LI door .. Jumpseat and area check at No I's jumpseat . Galley checks at FWD galley . PA / Interphone operational . PDIs on : Ll door . L1 slide . Flight deck door . Under No 1's jumpseat . Above No I's jumpseat . If No 4 is not on board during PDI ( e.g. marshalling ) , the No 1 must also do the No 4's PDIS . 95. No 2's PDIs: Assigned door checks at L2 door . Jumpseat and area check at No 2's jumpseat . Toilet checks at AFT left toilet . Cabin checks at rows 21-33 . Galley checks at AFT galley including ELS . PA / Interphone operational . Check water and waste system . PDIs on : L2 door . L2 slide . ELT . Under No 2's jumpseat . Behind 33 ABC . All G4 - left hand side stowages and equipment 96. No 3's PDIS: Assigned door checks at R2 door . Jumpseat and area check at No 3's jumpseat Toilet checks at AFT right toilet . Cabin checks at rows 11-20. PDIs on: R2 door, R2 slide, Above No 3's jumpseat. Under No 3's jumpseat. Overwing exits. Behind row 33 DEF (if required) All G4 - right hand side stowages and equipment. 97. No 4's PDIs ( If the No 4 is not at the Boarding Gate ): the Assigned door checks at R1 door, Toilet checks at FWD toilet, Cabin checks at rows 1-10, PDIs on: R1 door, R1 slide, All G1 stowages and equipment. All G2 stowages and equipment. 98. No 1's Cabin Secure Checks: Galley Secure Checks FWD galley Cabin lighting set to appropriate mode Ensure pre - recorded announcements are switched off Receive "Cabin secure" from No 2 and No 4 99. No 2's Cabin Secure Checks: Cabin Secure Checks at rows 21-33 Galley Checks in Rear galley. Toilet Checks in Rear left toilet. Receive "Cabin secure" from No 3. Give "Cabin secure" to the No 1 (by pressing the call bell and giving thumbs up) Immediately take seat. 100. No 3's Cabin Secure Checks: Cabin Secure Checks at rows 11-20 Toilet Checks in Rear right toilet. Give "Cabin secure" to the No 2. Immediately take seat. 101. No 4's Cabin Secure Checks: Cabin Secure Checks at rows 1-10. Toilet Checks in FWD toilet. Give "Cabin secure" to the No 1. Immediately take seat. 102. How many oxygen maks per row segment: 4 103. Special attention is required when boarding infants that the total number of heads in the row does not exceed?: 4 104. Captain commands Cabin Crew doors to manual and crosscheck: Cabin Crew all CC go to their assigned doors, disarm and cross checked 105. If the TOB is greater than 150 passengers (excluding infants): a ground handling agent shall lead the passengers into the terminal 106. TOB is below 150 passengers: the No 4 can proceed to the boarding gate to assist in boarding 107. Rapid Disembarkation: A non - normal situation may occur at any time while boarding / disembarking Rapid disembarkation is a precautionary egress from the aircraft in situations assessed by the crew members as deviating from normal conditions but not being an immediate emergency , i.e. not posing an immediate threat to passengers and crew members on board , but which may escalate into an emergency. 108. Possible reasons for a rapid disembarkation include:: a security alert , smoke or fumes in the cabin overheating PEDs a fuel spillage a fire outside the aircraft which could threaten the aircraft , etc. 109. In the event of a blockage in the mid cabin: the remaining passengers in the front cabin shall be held in the front part of the cabin ( preventing them from the flow of passengers towards the FWD disembarking ) until the blockage is cleared and LI door has been re - established. 110. Arming / Disarming No 1: Front service door R1 111. Arming / Disarming No 2: Rear service door R2 . 112. Arming / Disarming No 3: Rear passenger door L2 . 113. Arming / Disarming No 4: Front main passenger door L1 . 114. Arming a Slide sequence of actions shall be :: 1. Doors closed. 2. Pax seated. 3. Ready for pushback confirmation given ( 1 + ENT ) ; 4. Command to arm the slides given by the Captain * 5. Slides armed and cross checked and confirmed with css 6. Safety demonstration commences. 7. Practical elements of the demonstration (seatbelts, O2 masks, life jackets, safety cards) completed 8. Cabin secure completed 9. Cabin secure confirmed with the flight crew by the css 115. Disarming a slide what do cc say?: Cabin crew, doors to manual and cross check 116. Where are cc stood during refuelling: No1 at L1, No4 at R3, No2 at L2, No3 at overwing exits 117. The No 4 Detects the Hazard :: The No 4 must inform the No 1 verbally . The No 1 must enter the flight deck and advise defueling must be stopped immediately . the Flight Crew that refuelling / The No 1 must inform the No 2 , via the interphone , of the hazard . The No 1 presses the call bell 3 times to alert the No 3 , who must remain vigilant . The No 1 and No 2 must immediately stop the boarding of passengers . All CC must be ready to evacuate using all available exits . 118. The No 3 Detects the Hazard :: Press the call bell 3 times defueling can be stopped immediately . to alert the No 1 to the hazard , so that refuelling The No 1 must enter the flight deck and advise the Flight Crew that defueling must be stopped immediately . refuelling The No 1 must inform the No 2 , via the interphone , of the hazard . The No 1 and No 2 must immediately stop the boarding of passengers . All CC must be ready to evacuate using all available exits . 119. The No 2 Detects the Hazard :: Press 222 on the interphone and alert the refuelling / defueling can be stopped immediately . Flight Crew of the hazard , so that Inform the No 1 via the interphone . The No 2 presses the call bell 3 times to [Show Less]
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