an accurate assessment drives the rest of the steps of the nursing process. which management function drives effective management?
a. planning
b.
... [Show More] directing
c. organizing
d. controlling
a. planning
which is most basic for a nurse to have when working a management position?
a. strong interpersonal communication skills
b. awareness of when to be confrontational
c. knowledge of the role of a change agent
d. recognition by peers as a leader
a. strong interpersonal communication skills
a unit manager mentors a new unit manager as part of orientation to the position. what type of power is being used by the unit manager mentor?
a. influence
b. coercive
c. referent
d. expert
d. expert
a nurse manager considers that there are "five rights of delegation". which is a right of delegation in addition to right task, right person, right communication, and right time?
a. place
b. route
c. feedback
d. supervision
d. supervision
which should the manager do first to overcome resistance to change?
a. ensure that the planned change is within the current beliefs and values of the group
b. provide incentives to encourage commitment of participants to the change
c. implement change by employing small steps rather than large steps
d. use influence power to ensure that goals of change are met
a. ensure that the planned change is within the current beliefs and values of the group
when considering the autocratic leadership style, an "autocratic" leader is to an "authoritarian" leader as a "democratic" leader is to which type of leader?
a. directive
b. permissive
c. oppressive
d. consulatative
d. consultative
which nursing-care delivery model is based on case management?
a. client classification system
b. diagnosis related groups
c. critical pathways
d. primary nursing
d. primary nursing
which statement is most significant in relation to the concept of change theory in the health care environment?
a. stages of change are predictable
b. risks and benefits of change must be weighed
c. activities that are new result in positive outcomes
d. changes that are large are easier to adapt to than multiple smaller changes
b. risks and benefits of change must be weighed
several nurses complain to the nurse manager that on of the nursing assistants constantly takes extensive lunch breaks. which should the nurse manager do?
a. convene a group meeting of all the nursing assistants to review their responsibilities related to time management
b. talk with the nursing assistant to explore the reasons for the behavior and review expectations
c. arrange a meeting with the nurses so that they can confront the nursing assistant as a group
d. document the nursing assistant's behavior and place it in the aide's personnel file
b. talk with the nursing assistant to explore the reasons for the behavior and review expectations
which should the nurse do to ensure efficiency when managing a daily assignment?
a. give care to a client in isolation first
b. plan activities to promote nursing convenience
c. organize care around legally required activities
d. perform routine bed baths between breakfast and lunch
c. organize care around legally required activities
a supervisor communicates expectations about a task to be completed and then delegates the task. which management function is being implemented by the supervisor?
a. planning
b. directing
c. organizing
d. controlling
b. directing
a first year nursing student in the clinical area is given an appropriate client assignment by the instructor. which should the student nurse do?
a. complete the care indicated on the client's plan of care
b. accept the role of leader of the client's health care team
c. assume accountability for the tasks that are assigned by the instructor
d. help other students to complete their assigned tasks whenever necessary
c. assume accountability for the tasks that are assigned by the instructor
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which statement is significant in relation to the concept of change theory in the health care environment?
a. barriers to change can be overcome by embracing new ideas uncritically
b. change generates anxiety by moving away from the comfortable
c. behaviors are easy to change when change is supported
d. change is effective when spontaneous
b. change generates anxiety by moving away from the comfortable
which is the major task of a nurse manager?
a. accomplishing an objective
b. empowering others
c. problem solving
d. planning
a. accomplishing an objective
a staff nurse must solve a complex problem. which is the nurse's most effective resource?
a. organizational chart of the institution
b. nursing procedure manual
c. unit's nurse manager
d. nursing supervisor
c. unit's nurse manager
when delegating a specific procedure to a client care aide, the aide refuses to perform the procedure. which should the nurse do first?
a. assign the procedure to another client care aide
b. explain that it is part of the client care aide's job description
c. explore why the client care aide refused to perform the procedure
d. send the client care aide to the procedure manual to review the procedure
c. explore why the client care aide refused to perform the procedure
which is the first thing the nurse should do when planning to apply for a new position within an agency?
a. review the job description
b. provide at least several positive references
c. identify if power is associated with the position
d. locate the position on the agency's table of organization
a. review the job description
which is the most important reason why a nursing assistant must fully understand how to implement a delegated procedure?
a. be capable of completing the procedure safely
b. be proficient enough to perform the procedure quickly
c. have the knowledge to explain the procedure to a client
d. have to correct information when teaching the procedure to another nursing assistant
a. be capable of completing the procedure safely
a nursing team leader delegates a would irrigation to a licensed practical nurse (lpn). it has been a long time since the lpn performed this procedure. which should the nursing team leader do to ensure client safety?
a. verbally describe how to perform the procedure to the lpn
b. have the lpn demonstrate how to perform the procedure
c. assign another lpn to assist with the procedure
d. delegate the procedure to another lpn
b. have the lpn demonstrate how to perform the procedure [Show Less]