CHPA Terms Quiz 105 Questions with Verified Answers
Established in 1896 to reduce burden of fire - CORRECT ANSWER National Fire Protection Association
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An operational plan or activity that is common to healthcare security operations - CORRECT ANSWER Industry Standard Practice (ISP)
A procedure or operational activity that tends to validate its merit with demonstrated repetition - CORRECT ANSWER Best Practice
Often associated with a practice that is utilized in a majority of protection programs - CORRECT ANSWER Best Practice
These are voluntary or legally mandated guidelines and best practices that improve quality. - CORRECT ANSWER Standards
Provide predictable actions and reactions - CORRECT ANSWER Standards
Can emanate from outside sources such as TJC, OSHA, NFPA, etc. - CORRECT ANSWER Industry Standard Practice (ISP)
These are essential in advancing the discipline of healthcare security - CORRECT ANSWER Standards
Refers to the protection level in place, under the conditions of a specifc security risk at a given point of time - CORRECT ANSWER National Standard of Care
It is reasonable and prudent in view of all circumstances - CORRECT ANSWER National Standard of Care
There are both National and Organizational specifc models of this... - CORRECT ANSWER National Standard of Care, Organizational-specifc Standard of Care
Used as the basis to define preparedness and mitigation activities that will mobilize and manage essential resources - CORRECT ANSWER Hazard Vulnerability Analysis (HVA)
Incident driven events such as fire, theft, natural disasters - CORRECT ANSWER RISK
Once risks are identified, what is determined next? - CORRECT ANSWER Probability of occurrence
Terms often used interchangeably - CORRECT ANSWER risk, threat, vulnerability
This should be considered after risk and probability are defined: - CORRECT ANSWER Consequences-- or degree of damage
The unlawful intentional inflicting, or attempting, or threatening to inflict injury on another - CORRECT ANSWER Assault
Safety and Security combined into same standard - CORRECT ANSWER 2009 TJC Standards
Security and Safety Standard - CORRECT ANSWER EC.02.01.01
Hospital Employees - CORRECT ANSWER 4.2 million
Hirearchy of Control - CORRECT ANSWER Adminstrative Controls
Engineering Controls
PPE
ACGIH - CORRECT ANSWER American Conference of Governmental Industrial Hygienists (ACGIH)
ICRA - CORRECT ANSWER Accomplished before construction or renovation projects
During construction, key principles for categorizing patients - CORRECT ANSWER -Inherent susceptability to infection
-Invasiveness
Infection risk assessment - CORRECT ANSWER Infection Control Risk Assessment (ICRA)
Diseases easily spread through aerosolization - CORRECT ANSWER -Tuberculosis
-Influenza, diptheria, pertussis, common cold
Three phases of a needs assessment - CORRECT ANSWER - Preliminary Data Gathering
- Facility Tour. Meet with Key People
- Written Report
What are the values of ethical leadership? - CORRECT ANSWER 1) Sense of Integrity
2) Inspire Trust and Confidence in Others
3) Lead By Example
4) Respect for Others
The most significant factor in motivation - CORRECT ANSWER Recognition
A good place to start with a risk assessment - CORRECT ANSWER Outer Perimeter
System of Perimeters - CORRECT ANSWER Safeguards become more stringent as you move in
The degree of threat is assessed from three viewpoints - CORRECT ANSWER The degree of threat = real, perceived and potential
Analyzing risk in terms of real or perceived threats is more easily addressed
Environmental Criminology - CORRECT ANSWER Environmental criminology is the study of how different criteria aids or deters criminal activity by target hardening
Crime Occurs - CORRECT ANSWER Four things come together: a law, an offender, a victim or target, and a place.
Environmental Criminologists are... - CORRECT ANSWER Interested in land usage, traffic patterns and street design, and the daily activities and movements of victims and offenders
Foreseeability - CORRECT ANSWER It does not have to occur on facility property
Totality of the Circumstances - CORRECT ANSWER Must be considered when assessing risk
Security Management Plan and Strategic Plan - CORRECT ANSWER Two security plans
Provides goals, direction, involvement - CORRECT ANSWER Strategic Plan
Security Management Plan - CORRECT ANSWER Operations of the Security Department
Program Authority - CORRECT ANSWER Day to day operations must be assigned to a specifc position in the organization
Basic functions of a healthcare security program - CORRECT ANSWER -customer service
-maintaining orderly environment
-preventive patrol
-incident reporting and investigations
-requests for service
-security communications
-parking and traffic control
-accident reporting and investigation
-security education and training
-applicant BI
-interna/external emergencies
-enforcement of rules and regulations
--access control
-LE liaison-- Govt. Liaison
-internal/external audits
-locks and keys
-misc. support tasks
A stated objective or stated principle - CORRECT ANSWER Policy
Procedure - CORRECT ANSWER A manner of proceeding, a series of steps taken to comply with a policy
A code of conduct or a plan for medical treatment - CORRECT ANSWER Protocol
Basic Report - CORRECT ANSWER Security Incident Report
Security Incident - CORRECT ANSWER Any security-related situation not consistent with the routine of normal operating conditions or procedures
Master Name Index - CORRECT ANSWER List of anyone who has had significant interaction with the security department
Ability to handle internal and external emergencies - CORRECT ANSWER The speed at which access to the facility can be restricted
Protection begins with - CORRECT ANSWER The design and management of the facility itself. The open design of many hospitals today allows access to the facility without restriction or knowledge
Three kinds of internal audits - CORRECT ANSWER *Unannounced inspections of procedures
*Spot checking goods entering and leaving the facility
*Undercover surveillance of services
Functional Organization Chart - CORRECT ANSWER *The functional organization chart defines the relationship of all parts of the organization
*It establishes a chain of command
*It specifies the formal authorities and leaves out many of the informal relationships
*It does not show the limits of authority that exists at any point of the structure
Centralization - CORRECT ANSWER One budget with the right to operate one program.
Each facility receives services as a one-campus approach, even when sites are miles apart
Performance Documentation - CORRECT ANSWER Documentation must be impartial and timely
Employees may perceive documentation in a negative way
Performance documentation is a written account of an employees actions at a specific time
Three primary skills for a successful officer - CORRECT ANSWER *Excellent communication
*Aptitude to learn
*Customer service attitude
Crime Prevention is considered a pattern of : - CORRECT ANSWER attitudes
behaviors
Crime triangle - CORRECT ANSWER Desire
Ability
Opportunity
Two basic categories of chemicals - CORRECT ANSWER Organic
Inorganic
Organic - CORRECT ANSWER Large compounds based on carbon, nitrogen, oxygen, phosphorous and sulfur.
Inorganic - CORRECT ANSWER Simple compounds (mercury (Hg), iron (Fe), lead (Pb), etc.)
Ergonomic issues - CORRECT ANSWER Cumulative Trauma Disorder (CTD)
Repetitive Stress injuries (RSI)
Musculoskeletal Disorders (MSD)
Two main fire safety areas that health and safety professionals are responsible for: - CORRECT ANSWER 1. Administration of building and systems management functions
2. Administration of the fire prevention plan
An effective medical surveillance program provides - CORRECT ANSWER Prevention
Detection
Treatment
Verification of efficacy of the hazard control program
The cornerstone of Emergency Management - CORRECT ANSWER Mitigation
EM lessons learned - CORRECT ANSWER Maintain an all-hazards approach to emergency management
The federal response infrastructure based on the federal response plan works
Continue to practice concepts that facilitated the U.S. emergency management system becoming the best in the world
Governments involved in declaring a disaster - CORRECT ANSWER Local
State
Federal
Autism - CORRECT ANSWER Seven times more likely to come in contact with security
At Risk Patients - CORRECT ANSWER Are being placed on a mental health or alcohol hold
Acute drug intoxication
Head injury with altered metal status
Confused to time, place or person
At risk of elopement determined by prior history
Disruptive, violent or threatening
Indication of weapons or the dangerous items
"SWOT" - CORRECT ANSWER for Strengths, Weaknesses Opportunities and Threats Analysis.
Benchmarking - CORRECT ANSWER The process of examining best practices of others to improve performance at your facility
Patient Risk Groups - CORRECT ANSWER VIP
Infectious Pt.
Combative Pt.
Behavioral Health Pt.
Autistic
Forensic Pt.
Wandering Pt.- Dementia
Infant and Pediatric
Combative patients will be found in: - CORRECT ANSWER Emergency Departments
ICU
General Nursing Unit
Medical/Dental Clinics
Three fundamental techniques to test the efficacy of a safety program are: - CORRECT ANSWER Review documentation of events
Interview staff at all levels for their knowledge, awareness and perception
Conduct site checks to verify areas of weakness in containment of hazards. Look for areas of improvement through inspections
The Joint Commission (TJC) safety documentation standards - CORRECT ANSWER EC.9.10, Monitoring environmental conditions
EC.9.20, Analyzing environmental issues
EC.9.30, Improving the environment
Emergency Management - CORRECT ANSWER "the discipline dealing with risk and avoidance."
The Flood Control Act of 1934 - CORRECT ANSWER Increased the authority of the US Army Corps of Engineers to design & build flood control projects
Was an example of the philosophy nature could be controlled by man
This philosophy was ultimately shortsighted and costly
EM in the 1950's - CORRECT ANSWER The Cold War Era resulted in community preparedness for nuclear fall out and war
Emergency management was comprised of local and state civic defense directors (US)
Physical Security Standards - CORRECT ANSWER Designed to protect people
Mitigate unauthorized access to:
equipment
facilities
materials
Documents
Protect against: espionage, sabotage, damage, theft, loss
CPTED - CORRECT ANSWER The mitigation and prevention of crime through internal and external design of the environment
CERT Training - CORRECT ANSWER Disaster preparedness
Disaster fire suppression
Disaster medical operations
Light search and rescue
Disaster psychology and team organization
Course review and disaster simulation.
Five Major Functions of ICS - CORRECT ANSWER Command
Operations
Planning
Logistics
Finance
Incident Commander's Job - CORRECT ANSWER Assigns responsibilities as appropriate
Has an ongoing dialog with staff & officials
Evaluate the continuing needs of the responders
Main Function of ICS - CORRECT ANSWER To establish a set of planning and management systems that help the agencies responding to work together in a coordinated and systematic approach.
Four types of FEMA exercises - CORRECT ANSWER Full scale
Partial scale
Functional
Tabletop
Injuries linked to ergonomic issues include: - CORRECT ANSWER Cumulative Trauma Disorder (CTD)
Repetitive Stress injuries (RSI)
Musculoskeletal Disorders (MSD)
Suggested retention periods: - CORRECT ANSWER Incident reports: five years
Monthly or annual activity reports: five years
Annual security evaluations: five years
Parking violations: one year
Security conditions: six months
Security officer daily activity reports: three months
Environmental Health and Safety's role in PPE is to: - CORRECT ANSWER Coordinate the PPE program
Assist other departments in PPE maintenance
Ensure other departments comply with PPE regulations and standards
Hold department managers accountable for employee use of PPE.
Motivate employees to use PPE
Per the standard, it is the responsibility of health care facilities to: - CORRECT ANSWER *Perform written hazard assessments of work areas or jobs where hazards are present
*Provide appropriate PPE for areas identified
*Train employees to don and doff PPE correctly
*Train employees about the limitations, correct usage and proper maintenance of PPE
*Review, update and evaluate the PPE program's efficacy
*Retrain employees
*Have written certifications for employees completing their training, including the dates of training and employee name
Healthcare tasks resulting from ergonomic stressors include: - CORRECT ANSWER Transporting equipment
Reaching into deep sinks or containers
Lifting trash, laundry or other bags
Moving heavy carts
Utilizing hand tools in maintenance areas
Housekeeping tasks
Five fundamental types of training - CORRECT ANSWER 1) New officer training
2) IAHSS progressive certification
3) Specialized program training
4) Elective training
5) Security leadership development activities
Training to a time period may not be a good indicator of an officer's ability to perform... - CORRECT ANSWER Demonstrated competency is a better indicator
How long is IAHSS certification valid for? - CORRECT ANSWER Certification is valid for three years
Certification programs include: - CORRECT ANSWER Basic Officer Training
Advanced Officer Training
Supervisory Officer Training
What does IAHSS certifcation center on? - CORRECT ANSWER The program centers on the understanding of the healthcare environment
Retention for Incident Reports... - CORRECT ANSWER Incident reports: five years
Retention for parking violations.. - CORRECT ANSWER Parking violations: one year
The patient is: - CORRECT ANSWER Part of the healthcare business and not an outsider
Not a cold statistic but a human being with feelings and emotions
Deserves the most courteous and attentive treatment possible
The life blood of every hospital
Assessing risk of elopement: - CORRECT ANSWER Patient have court-appointed guardian?
Patient considered to be a danger to self or others?
Has the patient been legally committed?
Does the patient lack capacity to make decisions?
Does the patient have a history of escape?
Does the patient have physical or mental impairment?
Retention of security condition report.. - CORRECT ANSWER Security conditions: six months
Retention of annual security evaluations... - CORRECT ANSWER Annual security evaluations: five years
Retention of DARs... - CORRECT ANSWER Security officer daily activity reports: three months
Protecting the VIP patient may include... - CORRECT ANSWER Control information about patient
Remove patient's name from general patient population database
Disconnect all telephone service to patient's room
Patient should be housed in a room that provides maximum surveillance by care staff
Restrict or deny visitors
Provide companion or sitter
Provide security officer
Combative patients are often found in... - CORRECT ANSWER Emergency
Intensive Care
Mental Health
General Nursing
Medical Clinics
The purpose of staff ID badges... - CORRECT ANSWER *Function as a basic element of the access control system
*Electronic time-keeping function
*Compliance with TJC standards
*The IAHSS developed basic security guidelines relative to staff identification
Crime Prevention is considered a pattern of : - CORRECT ANSWER *attitudes
*behaviors [Show Less]