food and beverage operations - correct answer a distinct segment of the travel and tourism, as well as an important part of each of the other segments of
... [Show More] the travel and tourism industry.
Lodging Operations - correct answer Hotels, Conference Centers, Bed and Breakfasts, Casinos, Cruise Ships
Transportation Services - correct answer Ships, Airplanes, Trains
Retail Stores - correct answer Shopping Malls, Markets, Convenience Stores
Destination Activities - correct answer Recreation, Entertainment, Meeting, Sporting events
While the hospitality industry has very close ties to the travel and tourism industry, it does not solely serve that industry - correct answer Many food and beverage operations receive the majority of their revenues from local customers.
•Lodging properties are more closely tied to the travel and tourism industry, but they too can generate a significant portion of their revenue by hosting local businesses and organizations for meetings or special-occasion dining events.
Division: Rooms/Food and Beverage - correct answer Employee in Charge: Resident Manager
Division: Human Resources - correct answer Employee in Charge:
Human Resources Director
Division: Accounting - correct answer Employee in Charge: Controller
Division: Engineering and maintenance - correct answer Employee in Charge: Chief Engineer
Division: Security - correct answer Employee in Charge: Director of security
Division: marketing and sales - correct answer Employee in Charge: Director of marketing and sales
division: Purchasing - correct answer employee in Charge: purchasing director
commercial operations - correct answer Restaurants, hotels, clubs, casinos, other for profit enterprises
noncommercial operations - correct answer Schools, hospitals, Military, and nursing homes
Hotel food & Beverage services - correct answer coffee shops, dining rooms, room service, Hospitality suite service, lounges, bars, and Banquet service, etc.
Challenges in F&B Facilities in lodging estabilshments - correct answer older lodging properties were often built with separate food production facilities for each food service outlet, which can make it very difficult to keep costs reasonable.
•Many newer facilities feature centralized commissary-style kitchens that prepare many of the products used in service outlets throughout the property. This design makes it easier to keep costs down, but it necessitates much more transporting of food and beverages, so managers must be more attentive to food safety, food quality, and production issues.
differences between hotel food service ad freestanding restaurants - correct answer location, hours of operation, room service, cost allocation of employee meals, multiple food outlets, visibility, range of management decision making
revenue centers - correct answer parts of an operation that directly generate sales revenue
examples: restaurants, banquet operations, room service [Show Less]