80/20 rule - correct answer 80 percent of problems are caused by 20 percent causes. Pareto chart.
LMRDA (Labor Management Reporting and Disclosure Act)
... [Show More] - correct answer Taft Hartley act, one regulation is prohibition of closed shops and the allowances of union shops with the consent of the majority of employees.
Zipper clause - correct answer an employment agreement in which both parties waive the right to demand bargaining on any matter not dealt with in the contract, regardless of whether that matter was contemplated when the contract was negotiated or signed.
Strategic Management - correct answer Ongoing process of innovation, advantage, value creation, and reassessment used to forecast the next organizational challenge. These functions are planning, organizing, directing, and controlling.
Stages of stress - correct answer arousal stage, resistance stage, exhaustion stage. Identified by dr. Hans selye.
arousal stage - correct answer Teeth grinding, insomnia, irritability, anxiety, forgetfulness, and inability to concentrate.
resistance stage - correct answer Fatigue without cause, mood swings, social withdraws, resentment, indifference, defiance, procrastination, and indecision.
exhaustion stage - correct answer Headaches, chronic fatigue, indigestion, intestinal problems, chronic depression, hostility, isolation, disorganization, poor judgement, and disillusionment
The Clayton act - correct answer Passed in 1914 to limit the use of injunctions to break strikes and exempted unions from the Sherman antitrust act.
Sherman Antitrust Act - correct answer an 1890 law that banned the formation of trusts and monopolies in the United States.
HR audit - correct answer is a comprehensive method (or means) to review current human resources policies, procedures, documentation and systems to identify needs for improvement and enhancement of the HR function as well as to assess compliance with ever-changing rules and regulations.
What is the most important consideration in workforce planning and employment? - correct answer The legal and regulatory environment
Title VII of the Civil Rights Act of 1964 was amended three times to clarify and expand its coverage. - correct answer Equal Employment Opportunity Act of 1972, Pregnancy Discrimination Act of 1978 and Americans with Disabilities Act of 1990
The process of attempting to retain the knowledge of workers is known as what? - correct answer Knowledge management
ADDIE model - correct answer Analysis
Design
Development
Implementation
Evaluation
Which of the following is the correct sequence of instructional design? - correct answer (ADDIE) Analysis, design, development, implementation, evaluation. The ADDIE model is used to describe the process of instructional design. It focuses on first identifying the gap between desired and actual behavior, designing and developing programs to bridge that gap, implementing the training program, and then evaluating the effectiveness of the training.
pay equity - correct answer defined by what the employee brings to the job (inputs) and what they receive as rewards (outcomes). Degree of secrecy, how wages are set, and the process for determining value are all elements of organizational justice.
yellow dog contract - correct answer an agreement some companies forced workers to take that forbade them from joining a union. This was a method used to limit the power of unions, thus hampering their development. Outlawed in 1932 by the Norris-LaGuardia Act.
Petermann v. International Brotherhood of Teamsters - correct answer
Workers' compensation, unemployment, and medical benefits are all calculated using which of the following modifiers? - correct answer The loss experience, or experience modifier is used to modify or recalculate the rate of insurance an employer must pay. An employer's insurance premium is based on the amount of use, similar to car insurance. The more claims an employer has, the more expensive it is to purchase the insurance. [Show Less]