Patient identification can MOST accurately be determined by... - correct answer ✦checking the patient's name band✦
calling the patient by name
... [Show More]
asking the patient his or her name
verifying the room number
A health assistant receives what he or she considers to be an unjustified rating on a performance evaluation. The health assistant should... - correct answer contact others in the group
ask the facility administrator for a re-evaluation.
begin looking for another job
✦discuss the situation with the supervisor✦
Leaving a patient in bed alone with the bed in high position is an act of ... - correct answer ✦negligence✦
abuse
abandonment
malpractice
Osteoporosis (bones) develops frequently in ... - correct answer middle-aged individuals
preschool children
✦post-menopausal women✦
adolescent individuals
What is the BEST way to show respect for a patient's culture ? - correct answer ✦Help the patient decorate his or her room for special holidays✦
Request a special meal that expands the patient's current diet.
Replace worn personal items with new from a local store.
Encourage the patient to join the health assistant's church.
When answering the phone while on duty, the health assistant should say ... - correct answer ✦"Good morning". Dr. Smith's office. This is Mary. How may I help you ?"✦
"Doctor's office. May I help you ?"
"Doctor's office. Please hold while I transfer your call."
"Good morning, Dr. Smith's office. How may I help you?"
In military time, 2:15 p.m. is expressed as ____________hours. - correct answer 0215 (2:15 am)
1500 (3:00 pm)
1215 (12:15 pm)
✦1415✦
Which of these findings is subjective ? (can't see it) - correct answer vomiting (objective)
rapid pulse (objective, can check on heart monitor)
✦nausea✦
skin breakdown (objective)
When a new patient enters the office, the health assistant should FIRST ... - correct answer notify the doctor that the new patient has arrived.
hand the patient a medical form to complete.
tell the patient that there will likely be a substantial wait.
✦greet the patient and welcome him or her to the office.✦
When communicating with a hearing impaired patient, the health assistant should speak...... - correct answer in a higher pitched voice.
✦clearly, facing the patient.✦
slowly and in short phrases. [Show Less]