Why is good rapport essential? Once its initially established, is it established once and for all? - ✔✔ •Good rapport is essential for
1.an
... [Show More] honest discussion
2.constructive understanding of clients' behavior
3.Creating openness to change/stage of change
4.Creating trust
5.Thorough exploration
When trust and rapport are absent, so is a growth-fostering environment.
Trust and rapport are not earned once and for all .They can be earned, or lost, during every moment of every coaching conversation.
What should a coach consider when establishing rapport with a client? - ✔✔ Coach:
•Coaching continuity •the number of coaching clients/sessions a coach has per day •personal distractions and stressors
- can create difficulty remaining mindful if not managed well •Personal self-care
- does the coach need coaching?
What thing should be communicated to a client when establishing rapport and trust? - ✔✔ Coaching Policies:
-Informed consent
-Confidentiality
-Referrals- how and when
•Definition of coaching: Clearly explain what it is . . .
•Growth-promoting relationship, building a new mindset, empowering change . . . and what it's NOT •Coach telling the client what to do and how to do it
What are the steps to establishing rapport? - ✔✔ Step 1: in all sessions: Get yourself into the right mindset
(Vision, listen, Tell the truth, Trust your intuition)
Step 2:Greeting
Step 3: Introduce yourself
Step 4: Find out your client's initial perspective on coaching
Step 5: Define coaching and coaching process
Step 6:Explain your objectives for the first coaching session
Why is the first coaching session the longest? - ✔✔ Typically the longest session due to content:
Establishing rapport
Review of Policies and Procedures
Discussion of assessments
Exploration of motivation, resources and wellness vision for the future
Setting of long-term wellness goals
Why do coaches ask the client for feedback at the end of every session? - ✔✔ Feedback: important both for your own learning and for your client's growth
Why do coaches explore the highlights of the past week at the beginning of a weekly follow-up session? - ✔✔ 1.enhance rapport and client motivation
2.Provide accountability
3.Make any necessary adjustments to the wellness plan or wellness goals
4.Address any challenges that may arise along the way
When reviewing each weekly goal with a client, what do coaches discuss first? - ✔✔ -Discuss successes FItRST, then address challenges
**Keeps up the positivity level and the ability to engage in generative dialogue that is more productive
Why do coaches conduct a monthly review of client's 3 month goals? - ✔✔ Review 3-month goals at least monthly in order for the weekly goals to stay connected to the client's larger vision and purpose.
(This is motivating and empowering to connect the dots between success with smaller, incremental steps and larger life goals.)
What are the 5 steps through which a generative dialogue evolves? - ✔✔ 1. Identify and clarify the issue/topic they are motivated to discuss
.
2.Uncover the heart of the matter-what is really going on here
3. Brainstorm options for
-overcoming challenges
-Adjusting goals
-Exploring/re-exploring importance
4. Design 3-month goal:
-New 3-month goal
-New/adjusted weekly goal
-New/adjusted solution to a challenge
Why do we encourage clients to create a wellness vision? - ✔✔ A wellness vision, is the foundation for change. It answers the question, "Who do I want to be?"
With the assistance of a coach, the client creates a clear picture of their best self and everything that contributes to making that picture real and alive.
The best wellness visions:
support and promote core values
are based on strengths and resources, NOT on deficits or, what they DON'T want
are written in action words, as if the client sees it happening in their future
are written in the client's voice [Show Less]