• Question 1
3 out of 3 points
____ control is a method of gathering information about performance deficiencies after they
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Answer
• Question 2
3 out of 3 points
____ control is a method of gathering information about performance deficiencies as they occur.
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• Question 3
3 out of 3 points
____ control regulates workers' actions and routines on the job, while ____ control measures the results of their efforts.
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• Question 4
0 out of 3 points
____ should be used when it is difficult to create good measures of worker behavior and output and when organizational culture, values, and beliefs are strong.
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• Question 5
3 out of 3 points
The basic control process of business begins with ____.
Answer
• Question 6
3 out of 3 points
Which of the following is NOT one of the four perspectives measured in the Balanced Scorecard approach to control?
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• Question 7
3 out of 3 points
Companies may determine standards by ____.
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• Question 8
3 out of 3 points
The three basic control methods are ____.
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• Question 9
3 out of 3 points
____ is the regulatory process of establishing standards that will achieve organizational goals, comparing actual performance to those standards, and then, if necessary, taking corrective action to restore performance to those standards.
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• Question 10
3 out of 3 points
In the traditional control systems used at most companies, ____ measures are used to assess performance.
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• Question 11
3 out of 3 points
____ are a basis of comparison for measuring the extent to which organizational performance is satisfactory or unsatisfactory.
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• Question 12
3 out of 3 points
____ occurs when performance improvement is attained in one part of an organization but only at the expense of decreased performance in another part.
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• Question 13
3 out of 3 points
Control is a cybernetic process because it ____.
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• Question 14
3 out of 3 points
A report calling for a company to set clear targets to improve fuel economy and to cut factory emissions would want the company to establish emission control ____.
Answer
• Question 15
3 out of 3 points
Quality is typically defined and measured in three ways. They are ____.
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• Question 16
3 out of 3 points
____ allow managers and employees to use a Web browser to gain access to customized company information and to complete specialized transactions.
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• Question 17
3 out of 3 points
The key to sustaining competitive advantage is ____.
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• Question 18
3 out of 3 points
The two major types of data mining are ____.
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• Question 19
3 out of 3 points
Pages listing all of the felony crimes perpetrated in a given city during the last decade would be an example of ____.
Answer
• Question 20
3 out of 3 points
Most ____ work by using a collection of "if-then" rules to sort through information and recommend a course of action.
Answer
• Question 21
3 out of 3 points
____ is the process of ensuring that data are reliably and consistently retrievable in a usable format for authorized users, but no one else.
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• Question 22
3 out of 3 points
Companies that use electronic data interchange, extranets, and the Internet to gain a competitive advantage have experienced ____.
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• Question 23
3 out of 3 points
The goal of an executive information system (EIS) is to ____.
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• Question 24
3 out of 3 points
Intranets are ____.
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• Question 25
3 out of 3 points
A(n) ____ is an information system that helps managers understand problems and potential solutions by acquiring and analyzing information with sophisticated models and tools.
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• Question 26
3 out of 3 points
Data mining is the ____.
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• Question 27
3 out of 3 points
The two basic methods of capturing information are ____.
Answer
• Question 28
3 out of 3 points
According to ____, the cost of computing will drop by 50 percent as computer-processing power doubles every 18 months.
Answer
• Question 29
3 out of 3 points
____ is the direct electronic transmission of purchase and ordering information from one company's computer system to another company's computer system.
Answer
• Question 30
3 out of 3 points
A(n) ____ allows companies to exchange information and conduct transactions by purposefully providing outsiders with direct, Web browser-based access to authorized parts of a company’s intranet.
Answer [Show Less]