Fire, a chemical chain reaction, occurs when which three elements are present in the right conditions?
____, _____,
... [Show More] _____
Heat
Oxygen
Fuel
Fires are fought from the ____ to the _______.
Unburned, Burned
The Fire Tetrahedron depicts which four factors necessary for fire?
Heat
Oxygen
Fuel
Chemical Chain Reaction
T or F
The Administration Division includes frontline firefighters
FALSE
______, is cutting holes in roofs or breaking out upper windows when fighting a fire.
Ventilation
______, can be an indicator of what is burning (or not burning). It is typically an indicator of _____, or a chemical cloud.
White cloud / Steam
The Fire Prevention Division is commonly referred to as...
Fire Marshall's Office
T or F
Public Education is an important function of the Special Operations Division.
False
What is the primary function of an engine?
(aka Pumper
An engine has a self-contained water pump. Its primary function is) to provide pressurized water.
T or F
In fire terminology, fire "truck" and an engine are the same type of fire apparatus
False
T or F
The process of searching for evidence of further fire hidden from view and the removal of materials that may re-combust is called Salvage
FALSE
(It is called "Overhaul")
Define SCBA?
Self-Contained Breathing Apparatus
The actual physical firefighting operations utilizing available personnel and equipment is called?
Attack
Property that may be endangered by a fire is no longer spreading although there may still be some fire to deal with is called?
Under Control
A fire that requires firefighting activity on the part of most or all personnel assigned to the alarm is called?
Working fire
T or F
ANI displays the caller's address or location
FALSE
List the 4 methods used for call routing
-Direct Dispatch
-Call relay
-Call Transfer
-Call Referral
The technology that allows telephone calls to be made using the internet is called?
VoIP (Voice over internet)
A device used to extend the effective range of communication by receiving and re-transmitting radio signals is called a ____?
Repeater
The term used to describe the complete range of radio frequencies used for communication is ______?
Spectrum
E9-1-1 enhances basic 9-1-1 by providing the caller's ____ and _____
ALI (location) ANI (number)
What are two primary roles of a Fire Service Telecommunicator
-Call taker
-Dispatcher
T or F
Whenever possible, the TCC operator should attempt to conference in the Telematics caller to communicate directly with the telecommunicator.
TRUE
T or F
Emergency calls never come in on non-emergency lines.
FALSE
What is the most important piece of information the telecommunication can obtain from a caller?
Location
T or F
In an attempt to assist the caller, it is acceptable to give legal advice or personal opinions
FALSE
Because what is burning and its location helps indicate if the incident is likely to get more serious as time passes, when processing fire calls it is important to determine the "location within the _____ of the actual fire"
Location
If the telecommunication can only get one piece of information, it should be?
a. Telephone Number
b. Where (Location)
c. Name
d. Problem
B (where/location)
Before disconnecting from a caller, it is important to always verify the ....
a. Telephone number
b. Location (Where)
c. Name
d. Problem
B (location/where)
The acronym "CYMBALS" is used to help describe...
a. Persons
b. Buildings
c. Vehicles
d. Musical instruments
C (Vehicles)
T or F
You only have to advise law enforcement units of weapon description information.
FALSE
Name the technique used to calm an hysterical caller by repeating a request the same way each time...
Persistent Repetition
T or F
Telecommunications should rely on memory while gathering information.
FALSE
T or F
PBX (Private Branch Exchange) systems provide the communications center with a central location, not the location of caller
TRUE
Wireless E9-1-1 phase II provides the communications center with the ____, ____ and the caller's _____ & _____
ANI, ALI, Longitude, Latitude
T or F
Teleservices is the term given to the technology that delivers location-based services to consumer driven vehicles?
FALSE
(Telematics)
VoIP stands for _____
Voice over internet protocol
VoIP calls can come in on ______ phone lines.
Administrative
A TTY is a terminal device with a keyboard and display used by persons who are-
a. Speech impaired
b. Hearing impaired
c. Deaf
d. All of the above
D (All of the Above)
The TTY abbreviation "SK" means?
Stop Keying
_____ is the most important information a telecommunication can receive when processing a wireless call.
Location
A silent, open-line call must be considered a potential ____ call.
TTY (or TDD)
______ is an agreement to provide supplemental personnel, equipment and other resources to another department upon their request for assistance.
Mutual Aid
The procedure used to emphasize certain important parts of a message to ensure the message is received correctly is called the-
a. Repeat
b. Echo
c. Playback
d. Persistent Repetition
b (Echo)
Radio broadcasts should be no longer than ___ seconds.
30
_____ rules include limitations on radio power, antenna height and frequency use
a. Homeland Security
b. Federal Communications Security Division
c. Federal Bureau of Investigation
d. Federal Communications Commission
D (Federal Communications Commission)
T or F
In the fire service the tendency is to send just the right amount of units to an emergency if the situation or circumstances are unclear.
FALSE
_____ plans identify the most common types of situations and preassign a standard response to each such situation
Deployment
Calls are prioritized by weighing the potential for danger to ____, ______ and the _______.
People, Property, Environment
The first unit arriving on a scene gives an initial report called a ?
a. Size-Up
b. First-Due
c. Initial Report
d. First-In
A (Size-Up)
A _____/______ is a computer terminal in mobile units used to access dispatch information and provide two-way communications between the unit and the communication center.
MDT/MDC
(Mobile data terminals and mobile data computers)
T or F
When dispatching fire service calls, all information should be given on the initial dispatch.
FALSE [Show Less]