n/a
Which of the following is NOT true about UnitedHealthcare Medicare plans carrying the AARP name?
AARP Services Inc. has chosen UnitedHealthcare as
... [Show More] the only insurance company to have the AARP name on its Medicare Supplement Plans.(WRONG i think)
AARP does not endorse any UnitedHealthcare MA and PDP plans but does endorse the AARP Medicare Supplement Insurance Plans.
AARP Services Inc. and UnitedHealthcare have a licensing agreement in which UnitedHealthcare offers
AARP-branded MA, PDP and Medicare Supplement plans.(WRONG)
AARP endorses UnitedHealthcare MA, PDP and Medicare Supplement plans.
Effortless and inspiring
AARP expects agents offering AARP-branded products to demonstrate five key behaviors when interacting with customers. AARP wants customers we work with to feel their relationship with AARP is _____________.
Effortless and inspiring
Challenging and intriguing
Interesting but tough
Demanding but fair
Being upfront about what information means.
Providing the right information.
Communicating clearly to alleviate any confusion.
Which of the following are part of being straightforward when servicing a customer? (Select 3)
Being upfront about what information means.
Providing the right information.
Communicating clearly to alleviate any confusion.
Hiding product costs.
n/a
Do consumers have to be an AARP member to enroll in an AARP-branded plan with UnitedHealthcare?
Yes, the consumer should sign up for an AARP membership prior to enrollment in a Medicare Advantage, PDP or Medicare Supplement Plan.
Yes, if the consumer is enrolling in a Medicare Supplement Plan.
No, the consumer does not need to be an AARP member.(WRONG)
Yes, if the consumer is enrolling in a Medicare Advantage or PDP.
2
How many status levels are in the Authorized to Offer Program?
2
3
4
There are no levels
Nearly 37 million
According to AARP, there are how many individual AARP members?
Nearly 107 million
Nearly 1 million
Nearly 5 million
Nearly 37 million
The AARP motto is to serve, not be served.
AARP advocates for the 50+ population in congress for legislation to lower medical costs.
Which of the following statements about AARP are TRUE? (Select 2)
The AARP motto is to serve, not be served.
AARP helps people live longer.
The AARP motto is to be served.
AARP advocates for the 50+ population in congress for legislation to lower medical costs.
Each calendar year, agents need to have at least 30 commission-eligible, accepted, and paid AARP Medicare Supplement Plan and/or Medicare Select Plan sales or retain a book of business of 150 or more active members.
Which of the following is TRUE about the production requirement for the Authorized to Offer Elite status?
Agents need to have at least 30 commission-eligible, accepted, and paid AARP Medicare Supplement Plan and/or Medicare Select Plan sales in one day.
Agents need to have 30 commission-eligible, accepted, and paid sales only of AARP Medicare Supplement Plans during one week and will retain Elite status for life.
Agents need to have 30 commission-eligible, accepted, and paid sales of AARP Medicare Supplement Plans in one month and will retain Elite status for life.
Each calendar year, agents need to have at least 30 commission-eligible, accepted, and paid AARP Medicare Supplement Plan and/or Medicare Select Plan sales or retain a book of business of 150 or more active members.
Quality of products offered.
Efforts to improve the lives of members.
Security and reputation of the AARP name.
The value proposition for the AARP brand is seen in what kinds of benefits for the members? (Select 3)
Quality of products offered.
Ensuring products are well below the going market rate.
Efforts to improve the lives of members.
Security and reputation of the AARP name.
n/a
Which AARP-branded Medicare products does UnitedHealthcare offer? (Select 3)
Medicare Supplement Plans (WRONG)
Dual Complete Plans (WRONG)
Prescription Drug Plans (WRONG)
Medicare Advantage Plans [Show Less]