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OTF Final Exam 83 Questions with Verified Answers Who is the creator of the Orange theory Fitness workout? - CORRECT ANSWER Ellen Latham Which of the... [Show More] following is one of the Orange theory values? - CORRECT ANSWER Innovation According to the presentation titled 'The Why,' the phrase, "lead, support and inspire the orange passion in our franchise partners to achieve superior results" is the Orange theory Fitness __________? - CORRECT ANSWER Internal Mission The phrase, "to be the trusted global leader of innovative heart rate based interval training" is the Orange theory Fitness _________? - CORRECT ANSWER Vision What is the company mission? - CORRECT ANSWER Our Heartbeat is to Deliver Proven Fitness Results for a Healthier World What is an example of using the one of the Three C's during class? - CORRECT ANSWER Showing Deborah the correct way to do TRX Bicep Curls What is the Orange Eye? - CORRECT ANSWER The ability to scan the room focusing on each member for 2-3 seconds to notice any opportunities to use the Three C's. Which of the following is a pre-workout responsibility of a coach? - CORRECT ANSWER In the lobby socializing with members and building a sense of community What are the Three C's? - CORRECT ANSWER Correct, Challenge, Congratulate What is a primary job duty of a Fitness Coach? - CORRECT ANSWER Delivering predesigned Orange theory workouts In addition to a predesigned workout, what is an Orange theory Coach responsible for delivering? - CORRECT ANSWER A stellar Orangetheory experience Which of the following is considered a post-workout responsibility of a coach? - CORRECT ANSWER Providing a comprehensive OTbeat summary and answering any questions Which of the following is not a responsibility of a Sales Associate? - CORRECT ANSWER Teach intros how to row to save time What is the preferred music application for Orangetheory? - CORRECT ANSWER Rock My Run Which of the following is an example of Teacher Based Coaching? - CORRECT ANSWER Changing the workout to suit the Coach's preference What percentage of muscles in the body does the WaterRower use? - CORRECT ANSWER Over 80% What does EPOC stand for? - CORRECT ANSWER Excess Post Exercise Oxygen Consumption What impact does interval training have on anaerobic threshold? - CORRECT ANSWER Decreases anaerobic threshold causing an individual to work harder to obtain splat points** What percentage of calories burned during the workout are burned additionally due to EPOC? - CORRECT ANSWER 15-20%*** In what zones are Splat Points earned? - CORRECT ANSWER Zones 4 and 5 What is an appropriate estimated amount of time for a member to complete a 1000m Row? - CORRECT ANSWER 3:00-5:00 minutes What is an appropriate tactile cue to use to help a member on the rower who is not leaning back? - CORRECT ANSWER Placing your hand behind them and instructing them to lean back until they hit your hand each stroke. What is the order concept of rowing? - CORRECT ANSWER Legs, Core, Arms, Arms, Core, Legs Which is the most accurate heart rate monitor used by Orangetheory? - CORRECT ANSWER The OTbeat Core** may be all of the above What is an appropriate cue to use when a member pulls the handle too high on the Rower? - CORRECT ANSWER Pull the handle between the sternum and belly button What impact does interval training have on hormones long term? - CORRECT ANSWER Improves hormones regulation and balance Working in the anaerobic zones during exercise creates what? - CORRECT ANSWER Oxygen deficit What is the Power concept of Rowing? - CORRECT ANSWER 60% legs, 20% core, 20% arms What is the Timing concept of Rowing? - CORRECT ANSWER 1 count back, 2 counts forward When would you expect a member to be in the Blue Zone during a workout? - CORRECT ANSWER During the warm up How long should the Treadmills spend in a Walking Warm Up? - CORRECT ANSWER 1:00 minute What is the "WHY" of the Flex Deck? - CORRECT ANSWER To decrease impact on the joints When should the Rowing demo occur? - CORRECT ANSWER When getting the Rowers to Base Pace During the Warm Up, approximately how long are the members on the Rowers before going to the Weight Floor? - CORRECT ANSWER 3:00 minutes What is Orangetheory Flat Road? - CORRECT ANSWER 1% What is one purpose of the Lobby Introduction? - CORRECT ANSWER To build rapport with members What is the Walking Warm Up? - CORRECT ANSWER 3.0-4.0 mph at a 1% incline What are Base Pace parameters for Runners? - CORRECT ANSWER 5.5 mph or greater 1% incline What are Base Pace parameters for Power Walkers? - CORRECT ANSWER 3.5-4.5 mph 1-3% incline What are Base Pace parameters for Joggers? - CORRECT ANSWER 4.5-5.5 mph 1% incline Which distance would a member using the strider perform during a run/row with a .50 mile (1/2 of a mile) runner/jogger distance - CORRECT ANSWER 1.5 miles What are the Base Pace parameters for the Strider? - CORRECT ANSWER 70-80 RPM gear 6 or greater What is the Push Pace watts to be coached on the Bike, Strider, and Rower? - CORRECT ANSWER 25-50 watts above Base Pace Which distance would a member using the bike perform during a run/row with a .25 mile (1/4th of a mile; 400 meters) runner/jogger distance? - CORRECT ANSWER 1.0 mile According to the Orangetheory Fitness textbook, which coaching technique will ensure that members on the bike and strider feel like they are a part of the team? - CORRECT ANSWER Referring to the members by their proper names and coaching personalized parameters According to the Orangetheory textbook, where is the height of the top of the seat recommended to be? - CORRECT ANSWER Mid line to top of the thigh of the member's inner leg when lifted to a 90-degree angle How many points of adjustment are there on the bike? - CORRECT ANSWER 3 What is the All Out wattage cue for the Bike, Strider, and Rower? - CORRECT ANSWER 50+ watts above Base Pace What are the Base Pace parameters for the Bike? - CORRECT ANSWER 80-100 RPM gear 6 or greater What is an appropriate estimated amount of time for a member to complete a 1000m Row? - CORRECT ANSWER 3:00-5:00 minutes What is the "WHY" behind the AB dolly? - CORRECT ANSWER To work the entire core What is intensity? - CORRECT ANSWER A quantifiable amount of weight, speed, or incline What is the purpose of pairing intervals? - CORRECT ANSWER To give members an idea of what is coming up next What is the "WHY" behind the BOSU? - CORRECT ANSWER To work balance, stability, and coordination using many smaller muscles fibers up and down the trunk and spine What ratio of outside to inside muscles do the dumbbells work? - CORRECT ANSWER 20:80 What is an appropriate cue to use to cue the Head, Eyes, and Neck position on the Treadmill? - CORRECT ANSWER Keep your chin parallel to the ground as you run What is the first step when cueing the start of a treadmill block? - CORRECT ANSWER Providing the duration of the block What is the "WHY" behind the dumbbells? - CORRECT ANSWER To increase muscular endurance, build strength, and develop power through muscle overload What position should the shoulders be in while a member is on the treadmill? - CORRECT ANSWER Rotated down and back What is one guideline when providing options to members for weight floor exercises? - CORRECT ANSWER Keep the exercise as close to the template exercise as possible What is the primary option for all standing TRX exercises? - CORRECT ANSWER Kickstand stance What is the appropriate cue for the Hips? - CORRECT ANSWER Squeeze the glutes What are the three anchors for TRX Straps? - CORRECT ANSWER Shoulder girdle, hip girdle, trunk/spine According to the Orangetheory Fitness textbook, which defines the term 'tempo'? - CORRECT ANSWER 1 count for the concentric part of the movement, 3 count for the eccentric part of a movement What ratio of inside to outside muscles does the TRX work? - CORRECT ANSWER 50:50 Typically, how much time is allotted to switch the groups, demo the floor exercises, and begin the next block in a Switch template? - CORRECT ANSWER 90 seconds How many transitions occur during a 30/30 template? - CORRECT ANSWER 1 What does the abbreviation "ea." refer to? - CORRECT ANSWER Repetitions for a unilateral movement performed one side at a time Which Orangetheory workout theme will include longer blocks on the treadmill and higher reps with lower weight selections in the weight room? - CORRECT ANSWER Endurance According to the Orangetheory Fitness textbook, how much time (consecutively) do members spend on the treadmill during a 30/30 workout format? - CORRECT ANSWER 22 - 26 minutes A predesigned workout that includes incline intervals to work lower body strength on the treadmill, total body muscle overload on the weight floor and rowing intervals focused on leg drive, technique tempo and wattage is focused on which Orangetheory Fitness building block? - CORRECT ANSWER STRENGTH What does the abbreviation (ttl.) mean in a template? - CORRECT ANSWER total According to the Orangetheory Textbook, what content can be found in the Daily Beat? - CORRECT ANSWER Coaches guide and workout notes According to the Orangetheory Fitness textbook, what is the recommended maximum capacity for a Tornado workout format (based on 12 treadmill, rower and floor stations)? - CORRECT ANSWER 33 Where is the running time for the second half of an Orangetheory Fitness workout found on a template page? - CORRECT ANSWER center Which piece of information should a Orangetheory Fitness coach provide a Sales Associate during the Intro Handback? - CORRECT ANSWER A recommendation of the number of times per week to attend a workout According to the Orangetheory Fitness Textbook, what is the minimum number of personal touches per workout? - CORRECT ANSWER 20 On which piece of equipment do all Orangetheory Fitness intros begin class? - CORRECT ANSWER rowers Which of the following is not a benefit of stretching? - CORRECT ANSWER Will ensure that EPOC is attained According to the Orangetheory textbook, what is one benefit of the OTbeat screen? - CORRECT ANSWER The OTbeat screen shows real time results to members about how they are performing. Which of the following is the most effective OTbeat summary explanation? - CORRECT ANSWER Our goal, one day, is to spend 12 minutes or more in the orange and red zones combined. Splat points are on the left and calories are on the right. If you hit this goal, you will achieve the after-burn - which means you'll continue to burn calories for up to 36 hours after your workout. As long as you gave your best effort, even if you did not reach this goal, you had a successful workout. According to the Orangetheory textbook, how must Base Pace be described? - CORRECT ANSWER Challenging but doable What is the Orangetheory recommendation for how often a coach should participate in a community event to better brand the studio and increase membership base? - CORRECT ANSWER 1-2 per month [Show Less]
OTF Final Exam 121 Questions with Verified Answers What are great Orangetheory Fitness Coaches made of? - CORRECT ANSWER Personality, compassion and emp... [Show More] athy, energy, and voice What Is Teacher Based Coaching? - CORRECT ANSWER Coach focused and not involving participants. me, I, MY What is student based coaching? - CORRECT ANSWER you, we, team. member focused. empowering language. What is the orange eye - CORRECT ANSWER The Orange Eye is the focus and attention to detail that a Coach must possess to be able to enhance the member experience and keep them safe through all points of the Orangetheory workout. scanning the room. ability to scan. What is the FLEX method? - CORRECT ANSWER F: find opportunitiy L: Locate Priority E: Establish a plan X: Expect distractions Components of Establish a plan - CORRECT ANSWER 1. Compromised safety. 1.5 Timing the treadmill, 2. Movement hindering benefit of intended exercise 3. Congrats and challenges What Are the Three C's? - CORRECT ANSWER correct, challenge, Congratulate. • . You have to create value by looping back. Create value in your words. If you correct or challenge someone individually it is off mic. Connect with people and ask questions. Corrections of 5 or more people are over the mic. THINK OF THE 3Cs as a LOOP. It is a continuous loop. They have to be set up in pair. What is acknowledgement? and example? - CORRECT ANSWER use minimally. Generic recognition of effort. Great jobs, high-fives, and other nonspecific morale boosters Personal touches and example: - CORRECT ANSWER 1. : an acknowledge that is specific to a person and or effort. USE THEIR NAME. Know every single person in your class. A connection that uses the members name and is related to a specific action Emotional connection and example: - CORRECT ANSWER A connection that meets a members specific action with their WHY for attending OTF. The Holy grail!!! what are the KPIs? - CORRECT ANSWER 80% occupancy closing percentage: 60% closing rate Endurance Architecture: - CORRECT ANSWER base pace 600m row or 3+ min on rower reps: 12-2- higher cal burn and splats Power architecture: - CORRECT ANSWER - explosive movements - reps: 4-12 HR: peaks and valley. - not as many splats, performance - give permission to recover - >200meters on row or 1 min or less on rower Strength architecture: - CORRECT ANSWER - muscle overload/inclines - 6-10 reps - splats will occur on tread -400-600 meters. Stroke rate: 22-24. no more than 26 3 focused zones - CORRECT ANSWER green, orange and red. 3,4,5 goal of every workout? - CORRECT ANSWER 12 min in zones 4 and 5 combined. or to have fun and do your best What is Interval Training? - CORRECT ANSWER - as short bursts of intense exercised followed by periods of less intense activity. Focuses on treadmill. Not a steady state. Peaks and valleys. With and without oxygen (anaerobic). How many minutes of moderate intensity aerobic activity per week is recommended by the American College of Sports Medicine? - CORRECT ANSWER 150-300 min What are some benefits of interval training?? - CORRECT ANSWER o fficiency in interval vs steady state o Improved glucose sensitivity o Improved bp o EPOC: excess post oxygen consumption: 15-20% of calories in 36 calories What are the differences between Heart Rate, Intensity, and Effort and why are they important for Coaches to understand? - CORRECT ANSWER HR: physiological responseIntensity: measurable/metrics, watts, gear, incline, mphEffort: subjective, feeling What does EPOC stand for? - CORRECT ANSWER excess post-exercise oxygen consumption Zone 1: - CORRECT ANSWER Very light Activity, 50-60% Max HR: grey Zone 2: - CORRECT ANSWER warm up, 61-70% of Max HR: blue zone 3: - CORRECT ANSWER Challenging but doable, 71%-83% of Max HR. 20-30min. replenishing ATP: green zone 4: - CORRECT ANSWER Orange effect, Uncomfortable, 84%-91% of Max HR. most important zone. 12 or more min. anaerobic zone Zone 5: - CORRECT ANSWER ALL OUT EFFORT: 92-100% of Max HR. highest zone possible. Less than a minute at a time Where does the OTbeat Core go on the body? - CORRECT ANSWER around the chest What does the OTbeat Core use to read heart rate data? - CORRECT ANSWER hears your heart beat. ECG Where does the OTbeat Burn go on the body? - CORRECT ANSWER forearm or above elbow. start on non dominant arm. What does the OTbeat Burn use to read heart rate data? - CORRECT ANSWER the burn will see the blood flow. Optical PPG What is the name of the OTbeat product intended for use with Apple Watch? - CORRECT ANSWER OTlink What are some factors that affect heart rate response? - CORRECT ANSWER sleep, stress, nutrition, exercise intensity, rest, medication, List the three opportunities within the Member Experience that Coaches can help to sell the value of the OTbeat: - CORRECT ANSWER before during after What Are the Three Pieces of Content That Must Be Discussed in the Lobby Intro? - CORRECT ANSWER 1. Introduction/coach name 2. Recognition of ortho issues/ exercise restrictions. Should not be a question, direct to speak inside the studio 3. Lobby Teaser: an under 30sec teaser about the overall theme or unique part of the days workout that gets the members engaged and thinking warm up treadmill main points: - CORRECT ANSWER 1. HR monitor OT connect: log in to OT connect 2. Press start 3. Location of incline and speed 4. Provide parameters warm up WaterRower Main Points: - CORRECT ANSWER 1. Location of on button 2. Foot plate adjustment 3. Body position and posture base pace treadmill main points - CORRECT ANSWER 1. Instruct to get base pace with parameters 2. Description of base pace feeling 3. 3,2,1 Base Pace base pace rower main points - CORRECT ANSWER 1. Instruct to base pace 2. 3x3 education treadmill base pace parameters - CORRECT ANSWER PW: 1-3% incline. 3.5-4.5 mph J: 1% incline. 4.5-5.5mpj R: 1% incline. 5.5 or greater mph OT beat education main points - CORRECT ANSWER 1. Member connection/ personal touches 2. OT beat/ connection/ functionality 3. 5 zones as based on the day Transitioning main points: - CORRECT ANSWER 1. Rowers exit (rack handles, feet) 2. Follow Station number Floor demo: 7 components - CORRECT ANSWER 1. Set up demo station 2. Address WWA 3. Exercise Break down: have to do 2 reps. If the option looks different than the exercise you have to demo at least once 4. Weight rec: based off group: say poundage and then say or greater 5. How to alert coach "wave me down" 6. Cue to begin 7. Play on VVA What are the 5 steps to forecasting treadmill block 1: - CORRECT ANSWER 1. Duration of block 2. Pair intervals: first 2 intervals 3. Provide feelings of first interval 4. Provide parameters: about 1-2 over base. 6% or greater. To get feeling uncomfortable Count down The Bike and Strider are offered as an - CORRECT ANSWER alternative or option Where are the following metrics displayed on the Bike/Strider screen - CORRECT ANSWER Top: rpms : watts bottum right: trip bottum left: gears What are the four points of adjustment on the bike? - CORRECT ANSWER 1. adjust height of seat 2. move the seat fore or aft 3. height of handle bar 4. fore aft of handle bar What is the preferred metric for coaching the bike and strider? Define what this metric is - CORRECT ANSWER wattage. WATTAGE! output! rmp+gear= wattage. direct relationship. Kiser 1: trip compared to tread - CORRECT ANSWER 4x Kiser 3: trip compared to tread - CORRECT ANSWER 2.5x What are the following parameters for bike/strider in watts - CORRECT ANSWER push: 25 to 50 watts above base All out: 50 watts or greater above base WHY do we use the Treadmill in the OTF workout and what are the USPs (unique selling points)? - CORRECT ANSWER 1. flex deck. 40% less in impact 2. quick touch buttons 3. OT connect. personalized 4. options for everyone 5. Splat points push parameters joggers and runners - CORRECT ANSWER About 1 to 2mph over base all out for joggers and runners - CORRECT ANSWER 2mph or greater over base What Are 3 Base Pace Coaching Cues for All Groups on the Treadmill? - CORRECT ANSWER 1. challenging but doable 2. active recovery 3. zone 3, green zone, arobeic What Are 3 push pace Coaching Cues for All Groups on the Treadmill? - CORRECT ANSWER 1. uncomfortable 2. orange, anaerobic zone 3. splats earned for after burn What Are 3 All Out Coaching Cues for All Groups on the Treadmill? - CORRECT ANSWER 1. very uncomfortable. red zone 2. controlled 3. check in with them What are the 3 important biomechanics cues for running/walking? - CORRECT ANSWER 1. forward eyes, head, neck, chin 2. shoulder relexed 3. elbows at 90. relaxed hands common errors on treads - CORRECT ANSWER 1. over striding 2. holding on to tread 3. jumping the rails 4. bend at waist PW push parameters: - CORRECT ANSWER 3 min: 4% or greater 2min : 5% or greater 1 min: 6% or greater 45-30 sec: 8% or greater All out: 10% or greater List the components of the Transition in the order they should occur: - CORRECT ANSWER 1. hand out wipes 2. 321 all out 3. 321 walking recovery 4. floor wipe down 5. double tap stop 6. wipes to treads 7, treads to floor 8. parameters 9. demo 10. forecast What is the 'WHY' behind flexibility training? - CORRECT ANSWER increasing range of motion What is the recommended prescription of flexibility training from ACE and ACSM? - CORRECT ANSWER 2-3x per week 3 benfits of stretching - CORRECT ANSWER 1. increase range of motion 2. decrease risk of injury 3. increase blood flow How long are stretches held for based on the template? - CORRECT ANSWER 20 seconds each How many stretches are included in the Flexibility Block? - CORRECT ANSWER 4 what kind of stretching is not at OTF? - CORRECT ANSWER No ballistic stretching - Specialty Workouts - CORRECT ANSWER o tornado o Hell week o 12 days of fitness o Themed workouts o Fun- legit.. don't follow normal template - Signature Workouts: Performance!!! Progress - CORRECT ANSWER o Template that is repeated top to bottom o Catch me if you can o Orange Everest o Capture the flag o Go Row o See a few times a year. At least twice Benchmarks - CORRECT ANSWER o Tread: mile, 12 min run o Row: 500, 200,2000 o See them quarterly. o Plugged into the workout. MISSION VISION VALUES - CORRECT ANSWER - Values: passion, integrity, accountability, innovation, community - Vision: be the trusted global leader of heart rate-based interval training. - Mission: our heartbeat Is to delivery proven fitness results to a healthier world Job Responsibilities: - CORRECT ANSWER #1 responsible is following the template. Look at the template the night before at least. Motivate and inspire. Be 30 minutes early at least, make sure studio is ready, mingle with people, ensure safety... give options, do at least 2 workouts a week in the studio it builds repour and that relationship, be a good team player. if you close you set it up for the morning. DNA of a great Coach - CORRECT ANSWER • upbeat, fun (good personality), have compassion, energy, confident and strong voice, know the members name. they will only see ONE of you so make it count!!!!, be approachable, believe in your members. have compassion for them. Conviction in your voice!!!! Willingness to be coach, be coachable. WHY do we use the WaterRower in the OTF workout? - CORRECT ANSWER - #2 low impact high calorie burner - use over 80% of muscles - safe for all levels - use to build total body strength and power: KEYYY Rower monitor - CORRECT ANSWER top left: stroke rate per minute top right: Intensity: wattage. Split time, MPH bottum left: time Bottum right: distance in meters main point on rower - CORRECT ANSWER give them a purpose, you have to educate what is the 3x3 of Rowing: - CORRECT ANSWER - order - Power -Timing what is the order on the waterrower - CORRECT ANSWER - legs -core -arms what is the order on the waterrower in reverse - CORRECT ANSWER - arms - core - legs What Is the POWER Distribution on the WaterRower? - CORRECT ANSWER 60% legs 20% core 20% legs What Is the TIMING on the WaterRower? - CORRECT ANSWER 1 count back 2 count froward List the three drills discussed during the WaterRowing Workshop: - CORRECT ANSWER - slow motion: fixes order. Efficiency is key - isolation: power distribution. cant do this drill during class - synchronicity: timing. Crew row what is the position called catching the water - CORRECT ANSWER the catched position What Are the Six Most Common Rowing Errors at Orangetheory? Provide a verbal, visual, and tactile cue for correcting each - CORRECT ANSWER 1. The grabber - order issue 2. The handle huncher 3. The over achiever - lean back too far 4. The back breaker 5. the 12 oclock straight up 6. The knee bender what is MAD, who, and why - CORRECT ANSWER medical advisory board. cardiologist University profs Therapists Nutritionist Physical Therapists It provides liability, and creditability. What are the steps to the New Member Experience - CORRECT ANSWER 1. meet and greet+ OCCI 2. Product Selection 3. Client intake form, R and P guide, in-body consent 4. tour the studio 5. handoff to coach 6. Fitness Orientation- tread, weight room, rower 7. Class starts. everything is a celebration 8. handback 9. the close 5 points to handoff to coach - CORRECT ANSWER - transfer of trust - what are they currently doing - goal (smart goals) and why - exercise restrictions - 5 and 5: send off premier investment - CORRECT ANSWER 4 to 3 hours a week Elite Membership - CORRECT ANSWER 1 to 2 hours a week 4 components of fitness orientation - CORRECT ANSWER - reassuring the guest - equipment education treadmill - the weight room - rower Marketing - CORRECT ANSWER commerical. creating a brand and potential leads prospecting - CORRECT ANSWER generating and capturing quality leads Marketing Examples: external - CORRECT ANSWER - residential areas - neighborhoods - parking lots of stores -shopping centers how many impression takes for someone to come in - CORRECT ANSWER 14 impressions marketing example: internal - CORRECT ANSWER - greeting - refer and receive - being friendly and memorable. - point of sales - workout floor referrals -missed guests Biggest educational resource and what is in it? - CORRECT ANSWER OU university - library - template roll out webanar.( what is coming up, promotions) - coaches corner - continued education - working workshops -interactive work shops -events In body: - CORRECT ANSWER - calculates body composition why in body? - CORRECT ANSWER -shows that members are improving - increase in muscle mass - if we can show improvement you are less likely to leave - strengthing the science of our brand soonest to get back on in-body: - CORRECT ANSWER 4 weeks who wont get the most accurate results? - CORRECT ANSWER - pregnant - pace maker - implants (breast) how much weight lost recommended? - CORRECT ANSWER 1-2 pounds a week 1-3% over eight weeks coaches training does what? - CORRECT ANSWER just gives you the big picture!!!! what are the six foundational movement patterns? - CORRECT ANSWER 1. Squat (screw your feet into the floor) 2. lung 3. hinge 4. push 5. pulling 6. rotate 7. gate squat option - CORRECT ANSWER TRX decrease range of motion reduce load lung option - CORRECT ANSWER range of motion and balance. Use TRX cue for lunges - CORRECT ANSWER feet on rail road track hinges exercises - CORRECT ANSWER hip hinge swing deadlift good mornings hinge option - CORRECT ANSWER lower weight hinge cue - CORRECT ANSWER reset neutral spine stretch in the hamstring. bend at the waist goal of endurance days - CORRECT ANSWER consistent movement push excercises - CORRECT ANSWER push away from the body pulling exercise - CORRECT ANSWER high and low row pull up bicep curls Rotate excercises - CORRECT ANSWER torso rotation ex .roatational press not dynamic movement. what gridle is your glute medias in? - CORRECT ANSWER hip gridle why behind TRX: - CORRECT ANSWER inside and outside muscles synergistically option for TRX: - CORRECT ANSWER away from wall widen stance split stance anatomy of TRX - CORRECT ANSWER anchor main strap caribeaner equalizing loop lock and loop mid calf handles foot cradles what is a BOSU - CORRECT ANSWER its a bosu trainer . both sides up. balance. recruites. smaller fiber muscles up and down the trunk option for bosu - CORRECT ANSWER father away from bosu you are the more stable you are. less contact points.. closer to center more challenging. or no bosu why the ab dolly - CORRECT ANSWER train the core. small stabilizer muscles. minnie bands - CORRECT ANSWER - activation - stabilizers what workout use medicine balls - CORRECT ANSWER power and endurance [Show Less]
OTFIT Certification Exam 99 Questions with Verified Answers Who is the creator of the Orangetheory Fitness workout? - CORRECT ANSWER Ellen Latham How... [Show More] many necessary components are in a new lobby intro? - CORRECT ANSWER 3 components What is the purpose of the lobby teaser? - CORRECT ANSWER To get the members engaged, excited, and thinking Which of the following is not a component of the lobby intro? - CORRECT ANSWER We are 5 zone heart rate-based interval training True/False: Orangetheory Fitness is a HIIT workout. - CORRECT ANSWER True According to the Orangetheory Fitness textbook, which of the following is a step in a proper floor demonstration? - CORRECT ANSWER Set up a demo station prior to the start of class Which of the following describes the Orangetheory Fitness WHY behind the water rower? - CORRECT ANSWER This is when Members focus on power and total body strength According to the Fitness Textbook, the type of rower is characterized by a common error in the 3x3 concept when a Member does not move his/her core through the proper range of motion and remains upright the entire time. - CORRECT ANSWER The 12 o'clock straight up Which water rower intensity metric gets lower as power is increased? - CORRECT ANSWER Split time Which of the following is NOT an appropriate cue during Orangetheory Fitness workout? - CORRECT ANSWER Inspire your neighbor to tap that intensity up What is the primary job duty of a Fitness coach? - CORRECT ANSWER Delivering predesigned Orangetheory workouts True/False: It is acceptable to allow Members to hold a plank the final minute of a workout if it is not in the template. - CORRECT ANSWER False Which of the following floor modalities is primarily used for balance training and recruitment of smaller muscle fibers up and down the trunk and spine? - CORRECT ANSWER BOSU According to the Fitness Textbook, which cues assist in maintaining posture and avoiding lower back strain on the water rower? - CORRECT ANSWER "Chest open, pull the shoulder back and down while lifting out of the pelvis." In class, coaches utilize the word "options" to put a positive spin on this term commonly used in the fitness industry. - CORRECT ANSWER Modifications Which of the following is a component of the Orangetheory "Three C's" that is used when coaching? - CORRECT ANSWER Congratulate Which type of Member connections is the following "Great job on that past row!" - CORRECT ANSWER Acknowledgment Which type of Member connection is the following: "John, it looks like you're ready for the next set of dumbbells, but first, let's try the same weights at tempo." - CORRECT ANSWER Not a member connection Which type of Member connection is the following: "Susie fantastic job with those 8 lb weights! Soon you will be lifting your grandson over your shoulders, let's try 10lbs as the next step." - CORRECT ANSWER Emotional Connection Which type of Member connection is the following "Ken, I see that extra gear added on this hill, way to go!" - CORRECT ANSWER Personal Touch Which type of a Member connection is the following: "Karen this workout is perfect for your 5k training, try to maintain your current Base Pace OR challenge yourself to add just slight speed even if it means bringing down your Push intensity." - CORRECT ANSWER Not a member connection Which type of Member connection is the following: High fives on the way in. - CORRECT ANSWER Acknowledgment According to the Fitness textbook, what is one of the first physiological responses that a Member may experience when beginning an exercise routine? - CORRECT ANSWER increased water retention What are the Base Pace parameters for a Power Walker? - CORRECT ANSWER 2.5 to 3.5 MPH with a 1-3% incline Stretches during the Flexibility block of the workout are held for - CORRECT ANSWER 30 seconds Which of the following is a correct frequency prescription during a Hand-Back? - CORRECT ANSWER 2-3 times per week During base pace, which color is the target zone? - CORRECT ANSWER Green Zone Which of the following properly completes the Orangetheory external mission statement, "Our heartbeat is to deliver _________ fitness results for a healthier world?" - CORRECT ANSWER Proven What information is included on the Intro card? - CORRECT ANSWER all of the above True/False: If the member using the bike has too much bend in the extended knee, the Coach should raise the height of the seat. - CORRECT ANSWER True True/False: If the member using the bike is demonstrating lumbar hyperlordosis, the Coach should move the seat backward. - CORRECT ANSWER False True/False: If the member using the bike has elevated shoulders, the Coach should lower the height of the handlebar. - CORRECT ANSWER True What are the Base Pace parameters for a Jogger? - CORRECT ANSWER 4.5 to 5.5 MPH with a 1% incline What are the Base Pace parameters for a Runner? - CORRECT ANSWER 5.5 MPH or above with a 1% incline Which of the following is NOT a component of the First Five minutes? - CORRECT ANSWER Transition Which of the give Orangetheory Fitness heart rate zones is a Member never coached into? - CORRECT ANSWER Red Which is the Orange Standard for Utilization? - CORRECT ANSWER 80% Which of the following is a major stabilizing muscle within the shoulder girdle anchor - CORRECT ANSWER Rhomboids According to the Fitness Textbook, what is an appropriate cue for Base Pace? - CORRECT ANSWER This is your active recovery Which is Orange Standard for Closing Percentage? - CORRECT ANSWER 60% Which of the following is most effective OTbeat summary explanation? - CORRECT ANSWER Execellent work on the day team. Remember we were working explosively..... Which of the following is an Orangetheory Benchmark? - CORRECT ANSWER 12-min run for distance According to the Fitness textbook, Push Pace parameters on the water rower are ______. - CORRECT ANSWER 25-50 watts above Base In what year did Orangetheory open its first studio? - CORRECT ANSWER 2010 Which describes the WHY behind the use of the treadmills in an Orangetheory workout? - CORRECT ANSWER For cardiovascular interval training responsible for EPOC What are the Base Pace parameters for a bike? - CORRECT ANSWER 80-100 RPM gear 6+ What does the abbreviation "ea" refer to? - CORRECT ANSWER Repetitions for a unilateral movement performed one side at a time What does the abbreviation "ttl" refer to? - CORRECT ANSWER Total number of repetitions How many heart rate zones are there? - CORRECT ANSWER 5 According to the Fitness textbook, what is one benefit of the OTconnect screen? - CORRECT ANSWER It shows the individual real time data to Members about their performance What are Ellen's three anchors of the body? - CORRECT ANSWER Shoulder girdle, hip girdle, trunk/spine Which of the following is not a metric displayed on the Water rower at Orangetheory Fitness? - CORRECT ANSWER Resistance True/False: Dumbbells are used to increase muscular endurance, create muscle overload, and build strength, and when combined with tempo change can train explosive movements to enhance power. - CORRECT ANSWER True Which of the following is an emotional connection? - CORRECT ANSWER Cindy, excellent job maintaining Base, that's your marathon goal! Which of the following is a personal touch? - CORRECT ANSWER Great job on that increased speed Ben! According to Fitness textbook, when are Members allowed into the studio? - CORRECT ANSWER Only during their scheduled workout with an OTF coach present Which of the following should not be provided during the cooldown/flexibility block? - CORRECT ANSWER Nutrition advice Which of the following is a major stabilizing muscle within the hip anchor? - CORRECT ANSWER Gluteus Medius What should all Orangetheory coaches understand to properly coach an Orangetheory workout? - CORRECT ANSWER Heart rate response and proper human movement According to the fitness textbook, what is meant by "pairing intervals?" - CORRECT ANSWER Providing the upcoming two intervals before they begin so members mentally prepare On which piece of equipment is it recommended that all Orangetheory Fitness intros begin class? - CORRECT ANSWER Rower Which of the following is not recommended for coaches when reviewing a template? - CORRECT ANSWER Locate where in the template the Members may struggle and create motivational cues According to the Fitness textbook, securing the foot strap around the correct position in relation to the foot allows for - CORRECT ANSWER Proper ankle flexion to gain a better drive off the foot plate What percentage of max heart rate is Zone 3? - CORRECT ANSWER 71-83% According to the Fitness textbook, the cue "This Push Pace will feel uncomfortable" is an example of which of the five steps in cueing the Treadmill block? - CORRECT ANSWER Describe the feeling of the first interval According to the Fitness textbook, this cue "Power walkers at 6% or greater" is an example of which of the five steps in cueing the Treadmill block? - CORRECT ANSWER Provide the parameters of the interval What are splat points? - CORRECT ANSWER Total minutes combined in zones 4 and 5 When conducting a Fitness orientation, which piece of equipment should a coach educate on last? - CORRECT ANSWER Rower True/False: Coaches should prescribe an OTbeat heart rate monitor during the Hand Back. - CORRECT ANSWER True Which of the following is a characteristic of a strength workout? - CORRECT ANSWER Slow controlled DB SA low row at tempo Which of the following is a characteristic of an endurance workout? - CORRECT ANSWER Emphasis on returning to 71-83% of max heart rate during active recoveries Which of the following is a characteristic of a power workout? - CORRECT ANSWER Short explosive rows measured in watts Which of the following is a characteristic of an ESP workout? - CORRECT ANSWER Incline work on treadmills, rows measured in 500m, BW power push ups According to the Fitness textbook, which of the following is not one of the four components of the Orangetheory Fitness workout? - CORRECT ANSWER Steady state cardio According to the ACSM, how many minutes of moderate intensity aerobic activity per week is recommended for adults? - CORRECT ANSWER 150-300 According to the Fitness textbook, which of the following is NOT a physical benefit of regular exercise for adults? - CORRECT ANSWER Reduced risk of fall According to the Fitness textbook, which of the following is not a mental benefit of regular exercise for adults? - CORRECT ANSWER Improved brain health and cognition True/False: Anaerobic metabolism occurs in the absence of oxygen. - CORRECT ANSWER True Which of the following is NOT a reason for including In Body into the Orangetheory experience? - CORRECT ANSWER To get media recognition True/False: Body composition is a measure of body fat based on height and weight. - CORRECT ANSWER False True/False: Testing a pregnant member will produce a reliable InBody scan. - CORRECT ANSWER False True/False: Testing a Member with breast implants will produce a reliable InBody scan. - CORRECT ANSWER False What is the minimum time period between testing to expect to see any meaningful changes in fat mass and lean mass? - CORRECT ANSWER 4 weeks According to the Fitness textbook, what is the definition of static stretching? - CORRECT ANSWER Involves slowly stretching a muscle/tendon group to the point of slight tension and holding the position for a period of time (10-30 seconds) Which of the following is the recommended dose of flexibility training according to the ACE? - CORRECT ANSWER 2-3 days a week True/False: The flexibility block must be delivered as prescribed on the template. - CORRECT ANSWER True Which of the following is an example of intensity? - CORRECT ANSWER 3-4 MPH at 1% Which of the following is an example of effort? - CORRECT ANSWER uncomfortable Which of the following OTbeat heart rate monitors 'Listens' for heart rate? - CORRECT ANSWER OTbeat Core True/False: During the first five minutes, coaches should perform a 3,2,1 countdown to get rowers into Base Pace. - CORRECT ANSWER False True/False: The 3x3 of rowing (Order, Power, Timing) should be thought of and coached as a succession instead of as a separate components. - CORRECT ANSWER True The initial phase of the row is referred to as: - CORRECT ANSWER Catch Which of the following is NOT an appropriate biomechanics cue for Members on the Treadmill? - CORRECT ANSWER "Treadmills, keep your elbows at a 45-degree bend" According to the fitness textbook, which of the following is not a recommended timing check in? - CORRECT ANSWER First 15 seconds Which of the following is not one of the seven foundational movement patterns? - CORRECT ANSWER Deadlift Which of the following is a definition of a giant set? - CORRECT ANSWER Performing multiple movements in a row with little to no rest Which of the following is not a component of the TRX? - CORRECT ANSWER Grip Which of the following is a way to challenge an exercise on the Bosu? - CORRECT ANSWER Less contact points What main page would you access to view the Orangetheory fitness interactive documents? - CORRECT ANSWER Knowledge library [Show Less]
OTF Exam 48 Questions with Verified Answers
Mission - CORRECT ANSWER Heartbeat proven results for a healthier world
Vision - CORRECT ANSWER Trusted g... [Show More] lobal leader of HR based interval training
Values - CORRECT ANSWER Integrity Passion Accountability Innovation Community
Three C's - CORRECT ANSWER Correct Challenge Congratulate
What a coach should have - CORRECT ANSWER Personality, compassion, voice/communication, willingness to be coached
Teacher Based Coach - CORRECT ANSWER Plays music only they enjoy, comes in minutes before class, ignores members, changes workouts (BAD)
Student Based Coach - CORRECT ANSWER Plays music members like, gets to know members, follows the rules, socialize w members
FLEX method - CORRECT ANSWER Find Opportunities
Locate Priority
Establish a Plan
Xpect distractions
Congratulate - CORRECT ANSWER Acknowledge - Good work
Personal touch - Killing that squat form Tara
Emotional Connection - This all out is for that wedding day coming
Key Performance Indicators - CORRECT ANSWER Utilization 80%
Closing 60%
Lobby Experience - CORRECT ANSWER Name, injury, teaser
How many points of articulation on the bike - CORRECT ANSWER 4
Colors and HR zones - CORRECT ANSWER Grey 50-60
Blue 61-70
Green 71-83 (base)
Orange 84-91 (push)
Red 91-100 (all out)
Rower - CORRECT ANSWER Uses 80% of muscles in the body
Lower impact highest cal workout for ESP
Safe for all
Fights cellular degeneration by putting wattage back in the body
Grabber - CORRECT ANSWER Doesn't fully extend arms to sternum and tank
Handle Huncher - CORRECT ANSWER Pulls handles too high
Back Breaker - CORRECT ANSWER Not fully engaging legs, using their back
12-o clock - CORRECT ANSWER Not leaning back
Knee bender - CORRECT ANSWER Doesn't straighten legs out at the top of the stroke
Tread - CORRECT ANSWER Splat points
Cardiovascular Interval Training
Flex deck - Reduces impact by 40%
Walkers Push Pace - CORRECT ANSWER 3 min - 4%
2 min - 5%
60-90 sec - 6%
30-45 sec - 8%
Inclines of 7-9 strength day
FLOOR WHY - CORRECT ANSWER Resistance training = Strength, metabolism, flexibility, posture and joint health
Ellen's 3 anchors - CORRECT ANSWER Shoulder girdle
Trunk
Hip Girdle
Bosu WHY - CORRECT ANSWER Balance, core, coordination
Constantly changing surfaces
Mobility/Agility
Ab Dolly WHY - CORRECT ANSWER Multidirectional exercise across number planes of motion
Mini Bands - CORRECT ANSWER Stabilizer muscles, provides resistance
G
Orange Theory Test 42 Questions with Verified Answers Corporate mission statement - CORRECT ANSWER Our HEARTBEAT is to deliver proven fitness results fo... [Show More] r a healthier world. Niche fitness Mission Statement - CORRECT ANSWER We strive to create communities within our studio by encouraging fellowship, working together to give back and empowering our Orangetheory Family to become the best versions of themselves. Vision: - CORRECT ANSWER To be trusted global leader of innovative HR based interval training. 5 values: - CORRECT ANSWER IICAP: Integrity Innovation Community Accountability Passion FLEX method: - CORRECT ANSWER Find Opportunities Locate the priority Establish a plan eXpect distractions 3 C's - CORRECT ANSWER Correct, Congradulate, Challenge What makes a great Coach? - CORRECT ANSWER 1. Job responsibilities 2. DNA of a great coach 3. Coaching Tools 4. KPI's 5. It factor Types of member connections - CORRECT ANSWER Acknowledgment - high five Personal Touch- use member name Emotional Connection- using members why EPOC - CORRECT ANSWER excess post-exercise oxygen consumption Aerobic vs. Anaerobic - CORRECT ANSWER Aerobic means "with oxygen," anaerobic means "without oxygen." Intensity vs. effort - CORRECT ANSWER Intensity: (coach provides) set mph, weight Effort: (member provides) how they feel The why of the rower? - CORRECT ANSWER More calories burned Works 8 major muscle groups Strength & power 3x3 Of rowing - CORRECT ANSWER Order: legs, core, arms, arms, core, legs Power: 60% legs, 20% core, 20% arms Timing: 1 count back, 2 counts forward Isolation drill corrects? - CORRECT ANSWER Power Stroke rate for 2000m row? - CORRECT ANSWER 22-24 Base, Push, & All-out Parameters: - CORRECT ANSWER Base: PW 1-3% 3.5-4.5mph, Joggers 1% 4.5-5.5mph, runners 1% 5.5+mph Push: PW 6%+, Joggers & runners 1-2mph above base All-out: PW 10%, joggers & runners 2+mph above base Bike/ Strider Parameters: - CORRECT ANSWER Base: green Zone, gear 6+, 80-100rpm Push: 25-50 watts above base, 90-105rpm All-out: 50+ watts above base Steps to forecasting treads: - CORRECT ANSWER 1. Block length 2. First 2 intervals 3. Parameters 4. Felling 5. Countdown Tread errors: - CORRECT ANSWER 1. Eyes down 2. Trunk lean 3. Foot landing Steps to floor demo: - CORRECT ANSWER 1. Set up station 2. Demo 3. Weight rec 4. VVA 5. Questions 6. Start VVA 7. Let's begin Things to consider when giving weight recommendations? - CORRECT ANSWER 1. Avg. ability 2. Rep count & focus 3. Muscle group 4. Leaver arm ESP - CORRECT ANSWER Endurance, strength, power Endurance focus - CORRECT ANSWER Active recovery Strength focus - CORRECT ANSWER Muscle overload Power - CORRECT ANSWER Explosive movements Transition Steps: - CORRECT ANSWER 1. Distribute wipes to weight room 2. Treadmills final all-out 3. 3,2,1 walking recovery 4. Weight floor, clean up station 5. Treads shut it dow 6. Distribute wipes to treads 7. Direct to next station 8. Treads to base 9. Floor demo 10. Treads forecast Flexibility why - CORRECT ANSWER To keep muscles and joints safe and healthy Recommended prescription of flexibility training? - CORRECT ANSWER 2-3x per week Flexibility block up regulates which nervous system? - CORRECT ANSWER Parasympathetic- rest and digest 6 foundational movements - CORRECT ANSWER 1. Squat 2. Lunge 3. Hinge 4. Push 5. Pull 6. Gait Ellen's 3 anchors - CORRECT ANSWER Hips, trunk, shoulders TRX Why - CORRECT ANSWER Stability, 50/50 Dumbells why - CORRECT ANSWER Muscle endurance BOSU Why - CORRECT ANSWER Balance, stability, coordination AB dolly why - CORRECT ANSWER Abs Medicine ball why - CORRECT ANSWER Power, endurance Mini bands why - CORRECT ANSWER Add more dimension Adjustable workout bench - CORRECT ANSWER Increase/ decrease incline New member experience steps - CORRECT ANSWER 1. Meet and greet 2. Product selection 3. Client intake form 4. Studio tour 5. Hand off 6. Fitness orientation 7. Class 8. Hand back 9. The close 10. On boarding 5 pieces of handoff - CORRECT ANSWER 1. Transfer of trust 2. Current fitness regime 3. Fitness goals (the why) 4. Exercise restrictions 5. Send off 4 components of fitness orientation - CORRECT ANSWER 1. Reassure the guest 2. Tread education 3. Floor education 4. Rower education What is the standard for closing rate percentages? - CORRECT ANSWER 60% [Show Less]
OTF Training 48 Questions with Verified Answers What do you need to get to create a profile for a new client? - CORRECT ANSWER •name, email, phone num... [Show More] ber, credit card and address (make sure we are the closest studio) Reminders for the client when booking their first class: - CORRECT ANSWER •arrive 30 minutes early to allow enough time for the intake forms and intro process *don't give any prices over the phone, you can say what the class break down to if needed* •after you book the class on the phone, send a text confirmation Steps for the clients first time in the studio - CORRECT ANSWER •clients fill out the first half of the intake form and then you go over the second half of it with them- highlight portions to fill out •explain the OTF HRM system, the zones and ask if they've ever rowed •do the in body scan? •get HRM set up •go over fitness goals and hand off to the coach What to do if a client is more than 5 mins late to a class: - CORRECT ANSWER •Clients get 5 minutes after class starts to still be able to participate •if a client doesn't show up you charge based on membership what are the late cancel fees for each membership - CORRECT ANSWER •Premiere members get charged $12 •basic and elite members get a session taken for their acct but if they used up their amount of session then they get charged $18 for the additional session What do you do when a client calls to cancel or switch a class 8 hours before the class? - CORRECT ANSWER •if client calls within the 8 hours before the class they still get charged the late cancel fee •if a client calls before the 8 hour window, they are free to switch or cancel at no cost How to late cancel a client? - CORRECT ANSWER •Click the clients name, sign them in, check the late cancel box •go to the buy screen, click late cancel show in the drop down box and check out like regular •if its a premiere member then just check the late cancel box and check out the class like normal What to do if a client wants to switch classes within the 4 hours before the class? - CORRECT ANSWER •if they call over 4 hours before the class they don't get charged •if they call within the 4 hours then they have the late cancel fee but can switch classes How to split classes based on capacity? - CORRECT ANSWER •7 people or less=1 group •14 people= 2 group •15 or more people=3 groups How much is each membership? - CORRECT ANSWER •Basic is $59/month for 4 classes •Elite is $99/month for 8 classes •Premiere is $159/month for unlimited classes Basic Membership details: - CORRECT ANSWER •4 classes a month •$59 a month ($15/class) •Red M symbol in MBO •this is for people who travel or do other workouts but may want to come in a few times a month Elite Membership details: - CORRECT ANSWER •8 classes a month •$99 a month ($12/ class) •Yellow M symbol in MBO •offer this one to anyone that wants to maintain fitness Premiere membership details: - CORRECT ANSWER •Unlimited classes •$159 a month •Grey M symbol in MBO •offer to people who want to lose weight or don't workout much •offer this one the most •you can also offer for them to do 6 months for $10 off Overall membership details: - CORRECT ANSWER •payments come out on the day the client signs up (everyones payments come out on different days) •memberships can't be shared •they can be transferred between studios •there is a 2 month membership minimum Membership downgrades and upgrades - CORRECT ANSWER •can upgrade memberships and be effective immediately •members downgrading have to wait 30 days before the new price is effective What are the packages? - CORRECT ANSWER •30 sessions =$499 •20 sessions =$359 •10 sessions =$199 •offer these to college kids home for the summer or people who travel What are the ways to get discounted membership? - CORRECT ANSWER •Family add on •Cooperate add on •Founder •can offer $10 off if Premiere member signs up for 6 months? What is the family/Cooperate add on? - CORRECT ANSWER •Family add on is anyone in the same household, one person pays full membership and the other pays the discounted price •Cooperate add ons are for groups of 10 or more people that join from the same cooperate affiliation What is the Founder rate? - CORRECT ANSWER •Founder rate is offered during presales for premier or elite members •member remains at the founder rate as long as they don't cancel or change to basic membership Membership suspension details: - CORRECT ANSWER •If the suspension is for covid or medical reasons and they have a note then it is free •if its not medical, the freeze is $15/month on their biking date •we offer 30 or 90 day freezes •clients fill out the first half of the suspension sheet and Taylor fills out the second half •can freeze twice in a calendar year •freeze for 30 days bc of traveling membership cancellation details: - CORRECT ANSWER •we need a 30 day notice or cancellations •we have a 3 day grace period •60 days after cancelling the client loses all session on account What are important sections in MBO? - CORRECT ANSWER •Account details: you can see sessions •yellow alert box: permanent notes •red alert box: temporary notes and are deleted once done •contact logs: log everything here •documents:upload forms here What are the heart rate monitors? - CORRECT ANSWER •Core, goes around ribs, is $79 •burn, goes around arm or wrist, is $109 ($115 with tax) •Link, Apple Watch one, is $129 without tax HRM details: - CORRECT ANSWER •you can rent the monitor for $5 per class •if a HRM isn't working, jump it, change the batteries or check profile info in OTBeat •we offer payment plans for the burn and core- burn can be split to 3 payments and core to 2 payments What is the drop in rate? - CORRECT ANSWER For someone who isn't coming in with a member and it isn't their first time here it is $28 for a class Preferred guest - CORRECT ANSWER A preferred guest is someone that is coming in with a member but it isn't their first time here, and it is $15 for the class What to do if a cross regional member does not show up for class? - CORRECT ANSWER •remove cross regional member from the class by early c cancelling them •reenter the meter in "local region" and charge the late cancel fee to the cc on file for the 30-day results guarantee, how often must the client workout at OTF? - CORRECT ANSWER 12 times a month How old do you have to be to workout at OTF? - CORRECT ANSWER 14 years old What is the OTBeat blacklist for? - CORRECT ANSWER It is used to block OTBeat profiles who have participated in a class from reappearing What service in MBO in a "one-time" use? - CORRECT ANSWER Intro offer and preferred guest What are the Orange Theory Fitness 3 P's? - CORRECT ANSWER People, product, processes: a product is only as great as the people who follow the processes What do you do after a new client goes into class? - CORRECT ANSWER •fill in coach with some info •enter the intake info to MBO •make sure info is entered into OTBeat •scan in intake document •put "intro" into the red alert and take it out after they sign up •add a contact log with the outcome of the new client and set a follow up date for yourself for 7, 14 then 21 days •change alert type to "all" •enter package type, goals, injuries, current fitness routine, which HRM they purchased, referrals and an option fun fact What to do if there is a red box in the class lineup? - CORRECT ANSWER •click the clients name, go to acct details, look for the most recent package/membership •click show visits and if they are booked fo a future class then click "make unpaid" which then brings it to acct details OR •click clients name, look to see when next auto payment comes out, check to see how many sessions they have remaining for this month (may need to just charge for the extra class if they have 0 remaining) What to clean between each class? - CORRECT ANSWER •wipe the rower seats, push seats back, wipe handle bars •wipe the treadmill handles, dashboard and any sweat marks on the sides of the tread track (down spray directly onto dashboards) •Spray all free weights sitting out, wipe down and put away What to clean in the afternoon cleaning break? - CORRECT ANSWER •same as the in between each class cleaning (treads, rowers, free weights) •the Zamboni mop in the gym Info about the In Body Scan? - CORRECT ANSWER •Members can buy them whenever they want ($15 for premiere, Elite and basic can buy at $25 per scan) •give client wipe to wipe down hands and feet •remind them not to have caffeine 4 hours before the scan, don't drink over 8 ounces before the scan, cant be on period •have them sign the waiver, walk them through the scale, make sure their email is the same as the one in their account so they can be emailed the results •give them head coach card so they can set up a meeting to go over the results Closing duties: - CORRECT ANSWER •do the regular in between classes cleaning, •but also turn off treadmill screens, put the rowers standing up •take out trash from studio, lobby, bathrooms and office •mop lobby and bathrooms •zomboni gym studio •write up milestone boards, write on hexagons and the boards for tmrws class and put those boards in the gym turned around •restock bathrooms •fill out the red alerts for everyone in tmrws class on the daily agenda paper and make a copy of that to put on the coaches stand •turn off the music, lock doors, turn off lights •confirm waitlist entries for tmrw How to confirm waitlist entires for the next day: - CORRECT ANSWER •classes for tomorrow that have the red asterisks •greyed out names still need to be confirmed so text them to confirm then mark it as confirmed •if someone cancels in a full class and someone else gets bumped into class then you wait for that person to confirm they will be there before marking confirmed and if they dont show up, you early cancel them What to do when someone signs up for a membership? - CORRECT ANSWER •fill out the form •set up/confirm acct and payment •contact log the outcome, what they signed up for, what they said abt class and then make a follow up date for 7 days ( then 14 and 21 days) •write "new join 1/4" or whatever the date is •put the form in folder in Taylors office If it is a 2G group, and you assign people in the "rower/floor" side, where do you tell people to start? - CORRECT ANSWER Tell them that today is a 2G and that they will start on Rowe.They always warm up on the rower and go to floor Common notes in the yellow alert box: - CORRECT ANSWER •CR which means Cross Regional •No LC which means No Late Cancel (usually health professionals and you contact log if this ever happens) Openning duties: - CORRECT ANSWER •turn on lights, music, tvs,tread ipads, computers •turn log into computers and tread ipads •turn on stereos and music •make sure studio looks clean and prepared for class •make sure boards are written up, send text confirmations and intro forms Changes due to COVID; - CORRECT ANSWER •studio closes between 1-4 for cleaning •offering 90 day freezes or if someone tested positive for COVID then free 14 day freeze •clients can cancel anytime with 30 day notice and if they do this they lose all of the sessions on their account •less people per class, more spacing and masks required How to deal with letting clients rent HRM? - CORRECT ANSWER •members can rent a HRM for $5 (in the buy screen its always the $5 burn) •rentals are free if they have intentions of buying one How to set up loaner HRM? - CORRECT ANSWER •to set up a loaner use the side computer, click the ppl diagram button, search name and add loaner name (if it isnt popping up then you might have to release the loaner or grab another one) •when someone is an intro or their 2nd time then there will be a 1 infront of name so the coach knows and is first on the screen • What to do on the side computer/when to start classes? - CORRECT ANSWER •start check in 5 mins before class, start class at the correct time even if everyone's HRM is not on the screen yet (they can still pop up after you start it), when they are stretching at the end then press show class summaries •when they start stretching, wait until everyone is out of the red zone and if ppl are still in red or orange zone, make sure they have 12 splat points before you end it •use side computer to also set up loaner HRM's Milestone Boards, hexagons and class boards: - CORRECT ANSWER •There will be a page with the Milestones and you write those on the lobby board and hexagons •there is a. binder with the workouts for the next day and you write those on the boards in the studio [Show Less]
OTF Exam 45 Questions with Verified Answers Introduction - CORRECT ANSWER 1. Hey my name is Matt I will be your coach for the next hour 2. Is anyone ne... [Show More] w to my class? 3. Is anyone new to the LQA studio? 4. At Orangetheory we work out of a 5 zone heart rate interval training primarily focusing on zone 3,4, and 5. 5. if anyone has and injuries or orthopedic limitations let me know! Treads warm up - CORRECT ANSWER 1. Step up on the treads and hit the start button on your waist 2. on your left is incline, got ahead and bring it up to 1% this is your Orangetheory flat road 3. On your right is the speed, bring it up to 3-4 MPH 4. Lets WARM UP! Rowers warm up - CORRECT ANSWER 1. Grab the seats as you sit down 2. Let's hit the power button on your left side 3. Lets get strapped in around the widest part of the foot. 4. we teach rowing as a 3 part movement -Drive with the legs -hinge at the core -pull with the arms 5. on the return its just the opposite -straighten the arms -hinge at the core -bend your knees 6. lets do it together: legs, core, arms, arms, core, legs 7. Let's WARM UP! Treads base pace - CORRECT ANSWER 1. Treads let's take it to base pace 2. base pace should feel challenging, but do-able 3. Power walkers your speed should be between 3.5 and 4.5 at 1%-3% incline 4. Joggers your speed should be between 4.5-5.5 at the 1% flat road incline 5.Runners your speed should be 5.5 or greater at the 1% flat road incline 6. Treads to base in 3,2,1 BASE PACE Rowers base pace - CORRECT ANSWER 1. Let's join the treads in in base pace 2. we will do this by driving our legs. rowing is a leg driven movement with 60% or your power coming from your legs, 20% from the core and 20% from the arms. 3. At orangetheory rowing in a rhythm. Power, patience, patience. 1 second back, 2 seconds forward. 4. when you see your name turn green on the screen you will be in base pace. 5. let's join those treads in BASE PACE! Forecast Treads - CORRECT ANSWER 1. Treads coming up we have a 5 minute block. 2 one minute pushes, followed by a one minute all out 2. For now you're still in base pace, trying to keep your heart rate at the upper end of the green zone. Ideally 80% marker, until we start the block. Forecast rowers - CORRECT ANSWER 1. Rack those handles and take a look at your station number and let's meet in the weight room for your first 5 minute endurance block. 2. The goal of this block is to complete these three exercises at least twice. 3. -1st exercise is a DB squat to curl to press, I recommend 10-15 lbs or greater. holding the weights by your side squat down to to 90 degrees, then push through your heels to stand up. squeeze your butt together and tighten your core, tuck your elbows in by your side and rotate your hands so your knuckles face forward then curl using your bicep. Once your at the top of your curl rotate your hands and shoulders out and press above your head. Return back down to starting position. 12 reps - 2nd exercise is the tricep extension with suspension straps, face away from the chains stand up straight and hold the straps out in front of you, don't move anything but the bend at your elbows, bend your elbows and bring your knuckles to your face then push back through your hands using your triceps to return to standing. 12 reps -3rd exercise is Seated knee tuck sit down on the ground with your legs straight in front of you. Put your hands on the ground by your side tighten your core, lean back to 45 degrees and lift your feet in the air. Bring your knees to your chest then straighten the out again. 24 reps Launch treads - CORRECT ANSWER 1. As you walk to the trainer's station turn up the music 2. Alright treads we have a one minute push coming up, power walkers bring it up to 6% incline or greater, runners and joggers let's add about 1 to 2 mph on to your base pace in 3,2,1 1 minute push! When a non-member or prospect calls what are the 3 things to say/ask for? - CORRECT ANSWER name/number how they heard about us invite to free workout what are the 3 things that you must tell an intro when coming to class - CORRECT ANSWER bring a NYS photo ID a credit card to put on file to reserve the spot (will not be charged) arrive 30 minutes before the class time what are the three memberships - CORRECT ANSWER basic, elite, premiere Basic membership - CORRECT ANSWER 4 classes $69 $18 additional classes elite membership - CORRECT ANSWER 8 classes $109 $18 additional classes premiere membership - CORRECT ANSWER unlimited $169 what are the 3 packages - CORRECT ANSWER 10, 20 ,30 10 class package - CORRECT ANSWER $199 20 class package - CORRECT ANSWER $359 30 class package - CORRECT ANSWER $499 what can't you do with packages - CORRECT ANSWER freeze accounts. They expire after a year so if you don't use them all to bad. 6 month membership - CORRECT ANSWER on contract, locked in for 6 months how many days can you freeze your account - CORRECT ANSWER 30 or 60 days what is the charge for freezing accounts - CORRECT ANSWER $15 unless you are a student or have medical reason what must you always need when freezing accounts - CORRECT ANSWER END DATE what must you tell the customer when they are canceling - CORRECT ANSWER that one final bill will be processed, it cannot be done over the phone they must come in and sign the form **sign and date** orange theory 30 second pitch - CORRECT ANSWER 1) 1 hour full body workout 2) each workout focus son training endurance, strength, and power 3) we are a heart rate based interval traninging program, which means that you will burn more calories post work out **we will give you a heart rate monitor** 4)which will show results in real time on the tv so you can watch your heart rate, calories, the coaches will explain more of that to you 5) we train in 5 heart rate zones 6) our fitness coaches will make sure that you are not over or under training and are willing to help you find what works best for you what do you immediately ask after giving the 30 second pitch? - CORRECT ANSWER what kind of work out do you do now, if any? when closing out classes, what must you make sure of? - CORRECT ANSWER that everyone is checked in, and late canceled if they did not show up/ call etc. when you need to charge someone for something what to do you? - CORRECT ANSWER hit the buy out button and choose from drop down menu when you meet a new member, what must you do after? - CORRECT ANSWER jot down what you talked about in the contact log **VERY IMPORTANT what do the color buttons mean on computer - CORRECT ANSWER Green star: new member/intro grey: premiere yellow: elite red: basic Jeremiah Joseph Del Rosario - CORRECT ANSWER Fav Color: Blue 💙 Physical Therapy March 7 2000 Nicholas Uwimana Bahimba - CORRECT ANSWER Fav Color: Pink 💗 Biology November 30 2000 Emerson Kirby McCain - CORRECT ANSWER Fav Color: Yellow ⭐️ Sustainable horticulture December 16 2000 Zachary Ethan Sterling - CORRECT ANSWER Fav Color: Blue 💙 Biology February 8 Stefan Shane Laurry - CORRECT ANSWER Fav color: Yellow 🌕 Physical Therapy: Pre Pt February 26, 2001 Charles Liu (Yucheng Liu) - CORRECT ANSWER Fav color: Red ❤️ International Business January 6 1999 Trevon Josiah Hunter - CORRECT ANSWER Fav Color: Gray ⚙️ Computer Science March 28 1999 Jonathan Frank Samuel - CORRECT ANSWER Fav color: Red ❤️ Biology Major May 28, 2000 Relon Donato Chichester - CORRECT ANSWER Fav Color: Red ❤️ & Blue 💙 MLS Canada (Toronto "The 6") 🇨🇦 September 21, 1999 Rebecca LaRue Palmer - CORRECT ANSWER Color: Blue 💙 Atlanta 📍 Major: Explore cause idk what I'm doin April 13, 2001 Maya Sierra Elizabeth Forrest - CORRECT ANSWER Color: Pink 💗 Atlanta 📍 Major: Psychology October 31, 2000 Jocelyne Rico - CORRECT ANSWER Color: Black Chicago📍 Major: Speech Path May 14, 2000 Amanda Coureen Amos - CORRECT ANSWER Color: Yellow 🌞 Ft. Lauderdale, Florida 😷📍 Major: Communications September 9, 1999 Ciera Alexis Phillpotts - CORRECT ANSWER Color: Purple💜 Tampa, Florida 😷📍 Major: Psych October 11, 2000 Thalia Palomino - CORRECT ANSWER Color:: Yellow ✨ Tampa, Florida 😷📍 Major: Medical Lab Sciences pre-med March 5, 1998 [Show Less]
OTF Study Guide Exam 62 Questions with Verified Answers OTF Mission - CORRECT ANSWER our heartbeat is vision - CORRECT ANSWER trust global leader of ... [Show More] innovative heart base interval training Values - CORRECT ANSWER 2PAC Passion Accountability Integrity Innovation Community Grey Tier: Primary Job - CORRECT ANSWER Blue Tier: DNA - CORRECT ANSWER 1.Personality 2.Compassion & Empathy 3.Energy 4.Voice 5.Willingness to be coached Teacher based - CORRECT ANSWER Student Based - CORRECT ANSWER Orange Eye - CORRECT ANSWER 3 C's - CORRECT ANSWER Correct, Challenge, Congratulate Orange: KPI - CORRECT ANSWER Utilization 80% Closing 60% Endurance Emphasis - CORRECT ANSWER Active Recovery Rep Ranges 12-20 Desire heart rate response: Strength emphasis - CORRECT ANSWER Muscle Overload Reps: 6-10 Desired Heart Rate Response: Power Emphasis - CORRECT ANSWER Explosive Movement Reps:4-12 signature workouts - CORRECT ANSWER 3 zones of focus - CORRECT ANSWER Treadmill, rowing, and weight floor The goal is to get ______ minutes or more in orange and red zones to achieve ____________ - CORRECT ANSWER 12 afterburn What is interval training? - CORRECT ANSWER Benefits of interval training - CORRECT ANSWER improve glucose sensitivity, blood pressure, caloric burn decrease stress levels Anaerobic threshold - CORRECT ANSWER The point during high-intensity activity when the body can no longer meet its demand for oxygen and anaerobic metabolism predominates; also called the lactate threshold. EPOC stand for? - CORRECT ANSWER Excess Post Oxygen Consumption Afterburn - CORRECT ANSWER burning calories up to 36 hours after working out Where does the OTbeat Core go? - CORRECT ANSWER Upper Abdomen What does the OTbeat Core use to read heart rate data - CORRECT ANSWER ECG (electrocardiography) WHere does the OTbeat BURN go on the body? - CORRECT ANSWER arm (bicep or forearm) what does the OTbeat BURN use to read heart rate data - CORRECT ANSWER Optical PPG What is the name of the OTbeat product intended for use with Apple Watch? - CORRECT ANSWER OTbeat Link List some factors that affect Heart rate response - CORRECT ANSWER influenced by age various factors: resting, regular, and exercise heart rates genetic make up 50% of rest HR & Max w/ exercise Max HR can go up 3-7% caffeine intake, blood volume, sleeping, stress, medication, recovery, food, hormones, pregnancy, & emotions 3 pieces to lobby Intro - CORRECT ANSWER 1.Introduction (name) 2. Alerts of Orthopedic issues /exercise restrictions 3.Lobby teaser Treadmill Main Points (4) - CORRECT ANSWER 1.Log onto OTconnect 2.Press Start 3.Direct Speed & incline 4.Warm up WaterRower Main Points - CORRECT ANSWER 1. log into OTconnect or start button 2.Foot plate adjustments 3.Handle grip/position Base Pace Main Points & parameters - CORRECT ANSWER 1.Instruct to get to base pace 2.Description of feeling 3. 3,2,1 BASE PACE! power walkers: 3.5-4.5 mph with 1-3% incline Joggers: 4.5-5.5 mph w/ 1% incline Runners: 5.5+ mph with a 1% incline Bike: 80-100 RPM Strider: 70-80 RPM 3 by 3 of Rowing - CORRECT ANSWER Order, Power, Time O: legs, core, arms (reverse) P: 60%, 20%, 20% T: 1 Power, 2 Patience OTbeat Education - CORRECT ANSWER 1.Member Connections 2.OTbeat & Otconnect overview 3.Description of 5 zone heart rate base interval training Transition Main Points - CORRECT ANSWER 1.Rower rack handles 2.follow number to floor 3. tell treads to still stay at basepace 7 components of Floor Demo - CORRECT ANSWER 1. 2.VVA 3. Eyes on me (demonstration) 4. 5. 6. 7. Bike/Strider metric locations RPMS WATTS distance Gears - CORRECT ANSWER RPMS: top right watts: 2nd line from top Distance: bottom right Gears: bottom left 4 points of adjustment on bike - CORRECT ANSWER 1.Adjust seat height to same level as thigh that is lifted parallel to the floor 2. move the seat )fore/aft) 3.Height of the handlebar, generally level or slight higher than the top of the seat What is the preferred method for coaching bike and strider? - CORRECT ANSWER watts What are watts? - CORRECT ANSWER power output During the push pace what should the bike/strider be at? what about all out? - CORRECT ANSWER 25-50 RPM above base pace 50+ RPM Unique selling points of treads - CORRECT ANSWER 1. flex deck 2. where cardiovascular interval training happens 3.Quick touch buttons (quick, effective, customizable) 4. Where they achieve their splat points 5. individualized performance and heart rate data in real time 3 Base Pace Coaching Cues - CORRECT ANSWER 1.Challenging but doable 2.Active Recovery 3.Aerobic Zone 3 Push Pace Coaching Cues - CORRECT ANSWER 1.uncomfortable 2.Try to challenge yourself 3.Looking for 12 or more minutes in the Orange and Red zone 3 All out Coaching Cues - CORRECT ANSWER 1.VERY uncomfortable 2.YOUR maximal effort 3.Red zone check yourself What're 3 important biomechanic cues for running/walking - CORRECT ANSWER 1.head. eyes, and neck position 2.Shoulder position 3.Elbow/arm drive 3 common errors seen treadmill - CORRECT ANSWER 1.holding onto railings/displays 2.looking down/neck position 3.jumping the rails 4. proximity to treadmill monitor WHY of flexibility? - CORRECT ANSWER Acknowledge successes and congratulate efforts time to educate members on the importance of the flexibility/cooldown factor Make studio announcements and communicate upcoming events 3 benefits of stretching - CORRECT ANSWER 1.improve both postural ability and balance 2.improve recovery after exercise by increasing circulation and local oxygenation 3.increased circulation from stretching can improve rehab after injuries how long are stretches held for based on the template? - CORRECT ANSWER 20 seconds or 2 full breath cycles how many stretches are included in the flexibility block - CORRECT ANSWER 4 The flexibility block upregulate the _______ Nervous system - CORRECT ANSWER Sympathetic OTbeat summary for ENDURANCE - CORRECT ANSWER emphasize minutes spent in the green zone. Relate those minutes to the time spent working anaerobically and make the connection that those could reflect your heart rate during a steady state marathon pace! OTbeat summary for STRENGTH - CORRECT ANSWER speak to the fact that despite never leaving their Base speed, 12 Splat Points was still an attainable goal because of the added intensity of the inclines boosting their effort. OTBeat summary for POWER - CORRECT ANSWER highlight that despite the All Outs, Splat Points may be lower today because of the time spent rewarding yourself with a full walking recovery. 4 main principles of stretching - CORRECT ANSWER 1. Avoid pain 2. Stretch Slowly 3.Stretch correct muscle 4.Avoid affecting other muscles/joints 6 foundation movement patterns - CORRECT ANSWER squat lunge hinge push pull rotate 3 Anchor in proper SET position - CORRECT ANSWER Shoulder, Trunk Hips Options and Challenges for TRX straps - CORRECT ANSWER O: Feet away from anchor wider base of support C: Feet closer to anchor Narrow base of support Options and Challenges for BOSU - CORRECT ANSWER O: more contact points wider base of support C: Positioned on ring closer to logo less contact points Opportunities and Challenges for AB Dolly - CORRECT ANSWER O: Knees on for feet resting between reps C: Using Side handles Plank positions (forearms) Opportunites & Challenges for Medicine Balls - CORRECT ANSWER O:lighter weight reduce ROM C: Heavier weight Tempo Opportunities & Challenges for Mini Bands - CORRECT ANSWER O: lighter resistance move band closer to moving joint C: heavier resistance move the band farther away from moving joint [Show Less]
Orange Theory Test 43 Questions with Verified Answers Our trifecta of __________, ____________ and ___________ takes the guesswork our of working out an... [Show More] d helps our members live a longer, more vibrant life - CORRECT ANSWER Science, technology and coaching What is our mission? - CORRECT ANSWER Our heartbeat is to deliver proven fitness results for a healthier world What is our vision? - CORRECT ANSWER Our vision is to be the trust of global leaders of innovative heart rate based interval training List our values - CORRECT ANSWER Integrity, passion, accountability, innovation and community What are the four pillars of the "we spread health" franchise team - CORRECT ANSWER Coaching culture, customer experience, we treat clients great and team members better and get it done What are the seven practices of high performing studios? Know that everyone ________ Sweat the ________stuff Think ___________ Be ______________ Lead by ____________ Always be an orange _______ Pass your _________ forward - CORRECT ANSWER Matters, small, globally, remarkable, example, ambassador, success West one job duty of a high-performing sales associate in each category. Sales, service, systems - CORRECT ANSWER Sales - taking member requests and inquiries Service - giving studio tours Systems - knowing how to work the OTF systems How many OTF workouts should members complete a week - CORRECT ANSWER 2-3 What are the three A's potential members evaluate us on - CORRECT ANSWER Attitude, approach, appearance The helpdesk ticket is located on - CORRECT ANSWER Mind-body online Mind-body online is used for current or new members - CORRECT ANSWER Current Bathrooms are checked and restocked after every? - CORRECT ANSWER Class starts Within how many minutes do the class attendees need to be checked into OCC I or MBO to avoid the situation where members receive an auto generated email - CORRECT ANSWER 10 Clearing loaners and new guest splats are performed at - CORRECT ANSWER The end of class What documents are needed for a cross regional member new to our studio - CORRECT ANSWER Client intake and Colorado waiver What documents are needed for a new guest to Orangetheory - CORRECT ANSWER Client intake, Colorado waiver and rules and policies What is a member diary - CORRECT ANSWER Contact logs you put about anything and everything in there except for the hi how are you What are the four items you would put as a red alert on mind-body - CORRECT ANSWER First time visits, missing forms, change of payment, signature needed What are four notes you would put as a yellow alert - CORRECT ANSWER Home studio, fitness goal that is major, significant injuries, if they've use their courtesy cancel or courtesy heart rate monitor How many contacts should we be making a day and where are they tracked - CORRECT ANSWER 40 contacts a day per person and they should be tracked in LMS We should avoid ______________ orangetheory and ____________ new guests - CORRECT ANSWER Complicating, confusing New customers need to show up how early - CORRECT ANSWER Show up 30 minutes early When someone calls first ask for the callers _______ & ________________ ______________ - CORRECT ANSWER Name and phone number Don't give ________ on the phone give a range of ___________ Depending on frequency - CORRECT ANSWER Prices, 8 to $28 Gift cards can be used at the - CORRECT ANSWER Same location they were purchased What is the 30 second pitch - CORRECT ANSWER Orange theory is a one hour full body workout that makes it simple for you to live more. We focus on heart rate based interval training guaranteed to see results internally and externally. Our workout is science backed and proven to burn calories post workout. We are technology based so you can monitor results in real time and each workout is inspired and led by certified coaches to make sure you don't under or over train List the nine steps that make the member experience? M P C S H F T H C - CORRECT ANSWER Meet and greet, product selection, client intake, studio tour, handoff to the coach, fitness orientation, the work out, handoff to sales associate, close The guest register is signed by? - CORRECT ANSWER Walking guests who are looking for more information When I guessed arrives what do we do? - CORRECT ANSWER Stand up, come to the member side of the desk and introduce ourselves and show guests the sign in process What is the battery life for the core, flex and burn - CORRECT ANSWER Core equals one year, burn equals 24 hours, flex equals 8 hours (we no longer sell the flex) Which heart rate monitor is the most accurate - CORRECT ANSWER Core Which heart rate monitor is the newest technology - CORRECT ANSWER The burn you can hook it up with your Apple Watch and track your steps it is light based so it tracks your blood flow If the heart rate monitor is not working what could be a possible issue - CORRECT ANSWER The pod, the strap or the member OTBeat profile What is the purpose of the client intake form circle all that apply - CORRECT ANSWER Waiver of liability and to find out the guests WhY and ultimate goals The sales associate conducts a ___________ ___________ to find out the guests reason why they came and ultimate goals - CORRECT ANSWER Discovery interview How long does it take to complete the client intake process with a first time guest - CORRECT ANSWER 15 to 20 minutes What are the four questions to ask to make an emotional connection with the new guest - CORRECT ANSWER What brought you in today, what are your specific fitness goals, what have you been doing the past 30 to 60 days for fitness, what are you looking to invest per session What are the four items to cover with new guests on our rules and policies - CORRECT ANSWER Bring a towel and bottle of water, you have an eight hour cancellation., Class closes after five minutes, you can go to any orange theory What are the five parts of the hand off to a coach - CORRECT ANSWER 1. introduce to your coach and complement the coach, 2. tell the coach about the guests current fitness routine 3. what their fitness goals are and why, 4. restrictions they may have and 5. send them off with expectations that I will be returning What is the best example of asking for the sale after the coach hands the guest back to you - CORRECT ANSWER Based on everything you told me I think you'd be the perfect fit for our orange theory community and I think based off your goals you're really see results in the area you're looking for. I can't wait to have you be a member of our orange theory family What are the five objections people usually have to signing up for a membership - CORRECT ANSWER Time, cost, spouse, uncertainty, shopping What are the four elements of handling objection - CORRECT ANSWER Empathize, isolate, redirect, solution What are the 3 parts of a studio tour - CORRECT ANSWER 1. Concept 2. Equipment 3. Studio layout [Show Less]
OTF Regional Training Exam 22 Questions with Verified Answers Our heart beat is to deliver _____________ _____________ for a healthier world - CORRECT A... [Show More] NSWER Fitness & Results Our vision is to be the trusted global leader of innovative heart rate based interval training - CORRECT ANSWER true OTF service standards - CORRECT ANSWER Know that________matters Sweat the _______stuff think__________ Be _____________ Lead by ___________ Always be an Orange__________ Pay your _________ forward The freemotion treadmill we use at OTF was specifically designed for the workout - CORRECT ANSWER True What are the two main approaches to sales we focus on @ OTF - CORRECT ANSWER Assumptive and Consultative What is the first step in he sales process? - CORRECT ANSWER Meet & Greet Daily production model is also known as? - CORRECT ANSWER DPM mantra Daily production model is what? - CORRECT ANSWER 40 calls 10 leads 4 appointments 2 sales Convieinice and price are the 2 main reasons why sales do NOT happen at OTF - CORRECT ANSWER FALSE - guest traffic and conversions Assumptive selling is - CORRECT ANSWER The practice of selling something by acting as if your prospect has already made the decision to buy it. When assuming the sale, your dialogue with the member allows them to "paint a picture" where they are already a member. What are the three types of consumer purchasing decisions? - CORRECT ANSWER Visual, Auditory, and Kinesthetic You never get a _____ chance to make a _______ impression - CORRECT ANSWER Second, first What is the triple A impression? - CORRECT ANSWER Appearance, Approach, and Attitude Discuss the Always and the Nevers - CORRECT ANSWER ALWAYS acknowledge and redirect NEVER Give prices over the phone ALWAYS stand, smile, and come from behind the front desk when member/prospect enters facility NEVER remain seated and ignore the member 7 EXCEPTIONAL practices of a high performing studio= - CORRECT ANSWER 1. Know that everyone matters 2. Sweat the small things 3. Think globally 4. Be Remarkable 5. Lead by example 6. Always be an Orange Ambassador 7. Pay Your Success forward Prospecting is what? - CORRECT ANSWER Generating and capturing Real Qualified leads Marketing is what? - CORRECT ANSWER Creating brand awareness and potential leads 4 triggers used by consumers when making purchasing decisions - rank most important to least important - CORRECT ANSWER 1. Value 2. Convenience 3. Quality 4. Price 4 stage prices to handle objections? - CORRECT ANSWER 1. Empathize- "I understand how you feel;" 2. Isolate -Discover the real issue holding the client back ($ is typically the issue) 3. Redirect- circle back and make it about their fitness goals."to meet your goals you said earlier that..." 4. Make suggestion-Problem solve and ask for the sale again "If I postdate your membership so you could get started today would that work for you?" What are the 5 primary objections? - CORRECT ANSWER 1. Uncertainty 2. Price 3. Spousal 4. Time/Commitment 5. Shop Around What are the three ways to get a sale/ - CORRECT ANSWER 1. Ask for the sale 2. Allow silence and be comfortable with it 3. Use assumptive selling The onboarding process how many steps? - CORRECT ANSWER 16. [Show Less]
OT Coaches Training Exam 46 Questions with Verified Answers Mission - CORRECT ANSWER Heart beat is to deliver proven fitness results for a healthier wor... [Show More] ld Vision - CORRECT ANSWER Trusted global leader of innovated heart rate based interval training. Values - CORRECT ANSWER We have INTEGRITY. We have PASSION. We have ACCOUNTABILITY. We have INNOVATION. We have COMMUNITY. What is the primary Job Responsibilities of Orangetheory Fitness Coach? - CORRECT ANSWER Deliver pre-designed workouts. Motivating an inspiring members throughout the workout. Build OTF utilization and retention. Provide options and challenges to specific exercises for all skill levels. Insure participant safety. Generate leads. Provide a clean studio. Blue Tier: What are great Orangetheory Fitness Coaches made of? - CORRECT ANSWER Personality, compassion and empathy, energy, and voice` What Is Teacher Based Coaching? - CORRECT ANSWER Coach focused and not involving participants. What Is Student Based Coaching? - CORRECT ANSWER student based What is the orange eye? - CORRECT ANSWER The Orange Eye is the focus and attention to detail that a Coach must possess to be able to enhance the member experience and keep them safe through all points of the Orangetheory workout. What Are the Three C's? - CORRECT ANSWER Correct, congratulate, challenge What is the FLEX method? - CORRECT ANSWER F - Find opportunities L - Locate the priority. E - Establish a Plan. X - Expect Distractions Examples of acknowledgement - CORRECT ANSWER Great jobs, high-fives, and other nonspecific morale boosters Examples of personal touches - CORRECT ANSWER A connection that uses the members name and is related to a specific action Examples of emotional connection - CORRECT ANSWER A connection that meets a members specific action with their WHY for attending OTF What is the Orangetheory Standard for Utilization? - CORRECT ANSWER 80%, percentage of available spaces within a workout that are occupied by members. What is the Orangetheory Standard for Closing Percentage? - CORRECT ANSWER 60%, metric of Intros converted to new members What Are the Three Pieces of Content That Must Be Discussed in the Lobby Intro? - CORRECT ANSWER Self introduction, exercise/orthopedic restrictions, lobby teaser Treadmill Main Points: - CORRECT ANSWER Connect to OTConnect press green start button quick touch buttons parameters for warm up Water Rower Main Points: - CORRECT ANSWER Turn on monitor adjust footplate Handle grip/body positioning OTBEAT EDUCATION Education Main Points - CORRECT ANSWER Member Connection (acknowledgements/personal touches) OTbeat and OTconnect overview/functionality Description of five zone heart rate based interval training as it relates to the emphasis of the day Transition Main Points: - CORRECT ANSWER Rack your handles unstrap your feet The bike is performing ____ the distance (in miles) of the Joggers and Runners - CORRECT ANSWER 4x The strider is performing ___ the distance (in miles) of the Joggers and Runners - CORRECT ANSWER 3x If the seat of the bike is adjusted properly, the degree in the bend of the knee should be _____ while the leg is at the 6 o'clock position - CORRECT ANSWER 5-15 degrees What are the benefits of interval training? - CORRECT ANSWER More bang for your buck - improved efficiency in interval training vs. steady-state training Improved glucose sensitivity Improved blood pressure Decreased risk of diseases What are the differences between Heart Rate, Intensity, and Effort and why are they important for Coaches to understand? - CORRECT ANSWER HR: physiological response Intensity: measurable/metrics, watts, gear, incline, mph Effort: subjective, feeling What does EPOC stand for? - CORRECT ANSWER excess post-exercise oxygen consumption AEROBIC METABOLISM - CORRECT ANSWER your body creates energy to move by burning carbs and fats in the presence of oxygen and produces CO2 and water as byproducts anaerobic threshold. - CORRECT ANSWER When intensity of exercise increases, and the aerobic system can no longer keep up with the demand for energy, the anaerobic energy system kicks in as the primary system WHY do we use the WaterRower in the OTF workout? - CORRECT ANSWER uses over 80% of your muscle of the body best, low impact high calorie burn safe for all fitness levels fights cellular degeneration by using "wattage" What are the Six Foundational Movement Patterns? - CORRECT ANSWER Squat lunge hinge pull push rotate TRX strengthens both the inner muscles and outer muscles ____________. - CORRECT ANSWER synergetically Options for TRX - CORRECT ANSWER Feet away from anchor Wider Base of Support Kickstand Challenges for TRX - CORRECT ANSWER Feet closer to anchor Narrow Base of Support Heels Options for BOSU - CORRECT ANSWER More Contact Points Wider Base of Support Positioned on rings farther from logo Challenges for BOSU - CORRECT ANSWER Less Contact Points Narrow Base of Support Positioned on rings closer to logo Ab dolly options - CORRECT ANSWER Knees on for Feet On exercises Resting between reps Challenges for ab dolly - CORRECT ANSWER Using side handles Plank positioning (forearms on) Mini band options - CORRECT ANSWER Lighter resistance (change color) Move the band closer to the moving joint Challenges for mini bands - CORRECT ANSWER Heavier resistance (change color) Move the band farther from the moving joint Options for medicine ball - CORRECT ANSWER Lighter weight Reduced ROM Challenges for medicine ball - CORRECT ANSWER Heavier Weight Tempo The muscles involved in the 3 anchors - CORRECT ANSWER Shoulder - Rhomboids, serratus anterior Trunk- Multifidi, Errector spinae Hip- : Gluteals, Quadriceps, Adductors, Abductors, Hip Flexors Why do we have the Medical Advisory Board? - CORRECT ANSWER Cardiologist, PT, nutritionist, exercise physiologist, university professors What Are the 5 Pieces of Information the SA Should Be Delivering to the Coach? - CORRECT ANSWER Transfer of trust Current workout routine Restrictions goals high five List the Four Components of the Fitness Orientation and list recommended main points of each - CORRECT ANSWER Reassuring the guest Equipment Education: Treadmill->weight floor->rower What information should a Coach discuss one-on-one with an Intro after class? - CORRECT ANSWER Congratulate them. Ask specific questions to prep them for hand-off and control time used. What was your favorite part? OTBeat screen Highlights of the workout. Splat points [Show Less]
OTF Fitness Coach Core Competency Test 100 Questions with Verified Answers Which of the following is an example of a measurement of Intensity in an Oran... [Show More] getheory Fitness workout? - CORRECT ANSWER Push pace of 7.5 mph Which of the following is an appropriate option for prone exercises using the TRX straps? - CORRECT ANSWER Rest between reps Which of the following is an example of a measurement of heart rate response in an Orangetheory Fitness workout? - CORRECT ANSWER Active recovery in the Green Zone For a 4-minute progressive Push on the rower, Members are generally encouraged to increase their mph by how much every minute? - CORRECT ANSWER 0.3—0.5 mph An overweight Member is using the option of BW - Crunch instead of the BW - Power Sit Up. Despite already using the option, the Member is struggling to move from the floor to a standing position for his next exercise. To provide a safe and effective workout, which of the following options should the Coach should provide? - CORRECT ANSWER BW - Bench Sit Up Kevin has been doing DB- Bicep Curls with 20 lb. weights. He wants to start using 25 lb. weights but struggles to get through more than 3 reps. What would you recommend? - CORRECT ANSWER Coach him to focus on tempo with 20 lb. dumbbells, increasing time under tension Coaches should be watching for knee valgus errors during movements isolating which foundational movement pattern? - CORRECT ANSWER Squat Which of the following is a tactile cue that can be used to correct the Grabber? - CORRECT ANSWER "After your leg drive, pull the handle hard to your sternum." What does MET stand for? - CORRECT ANSWER Metabolic Equivalent How do you establish Base pace for 500 m split time on the rower? - CORRECT ANSWER Find your name on the OTbeat screen, once your name is in the green, take note of your split time, that is your Base pace for the day Which of the following does NOT contribute to EPOC? - CORRECT ANSWER Body fat reserve Kelly has been power walking for 3 months. She approaches you stating she wants to become a jogger. In order for her to progress and be successful, what would you recommend? - CORRECT ANSWER Coach her to jog during Base pace and power walk during Push and All Out Which of the following is not an appropriate Challenge for a Member completing a DB - Squat with Excellence? - CORRECT ANSWER Increased reps What is interval training dependent on? - CORRECT ANSWER Anaerobic threshold of an individual Aerobic exercise uses which of the following systems for energy expenditure? - CORRECT ANSWER Glycolysis The exercise BW - Palms to Elbows isolates which of the following foundational movement patterns? - CORRECT ANSWER Push Paul burned 1000 calories during his Orangetheory Fitness workout. Approximately how many calories can he burn post exercise due to EPOC? - CORRECT ANSWER 150—200 The more oxygen you consume during (and after) exercise, the more calories you will burn. - CORRECT ANSWER True On which type of day should a Coach encourage Members to grab heavier dumbbells than normal? - CORRECT ANSWER Strength Greg's Base pace split time on the rower is 2:05. What should his Push pace be? - CORRECT ANSWER 1:50—1:55 Which of the following is not listed as a potential consequence of poorly executed WaterRower Recovery in OTF curriculum? - CORRECT ANSWER Neck tension A Member with a stroke rate of 18 strokes per minute would be least successful in executing which OTF Benchmark Row? - CORRECT ANSWER 200m The longer the lever arm, the more challenging the exercise. - CORRECT ANSWER True The oxygen cost of energy expenditure measured at supine rest is defined as what? - CORRECT ANSWER MET What is the All Out intensity for 500 m split time on the rower? - CORRECT ANSWER Decrease your Base pace split time by 15 seconds or more Which of the following is an example of a first-class lever - CORRECT ANSWER Elbow Extension Which of the following is an appropriate stretch correlated to the following Floor Block? (Lateral raise, front raise, upright row) - CORRECT ANSWER S/A Cross Body w/ Lateral Neck Flexion What is the All Out intensity for mph on the rower? - CORRECT ANSWER 2 mph above or greater Base pace What is an appropriate cue during the Flexibility block for a Member struggling with hypomobility? - CORRECT ANSWER "Stretch only as far as your ROM will allow" (Runner's Lunge to Rotation) Which of the following is not a cause of 'tight' muscles? - CORRECT ANSWER Muscle spasm What do METs estimate? - CORRECT ANSWER Energy expenditure Which of the following is a common error on a Push exercise? - CORRECT ANSWER Elbow flare What would be the most appropriate option to a DB - Shoulder Press for a Member with shoulder impingement? - CORRECT ANSWER Neutral grip Which of the foundational movements will Coaches commonly see issues with balance? - CORRECT ANSWER Lunge Ryan's Base pace wattage on the rower is 150 watts. What is his Push pace wattage? - CORRECT ANSWER 175—200 watts Members have an ascending rep count of 6/8/10 on a Strength day. If Members get through the third round, what should you coach? - CORRECT ANSWER B or C, repeat 10 reps or back to 6 reps What are the All Out intensities for wattage, mph, and 500 m split time? - CORRECT ANSWER 50 watts or greater above Base, 2 mph or greater above Base, decrease Base pace split time by 15 seconds or more If a Member is looking to spend more than half the class in the Green Zone, the average % of Max Heart Rate reflected on his/her Performance Summary should read between which percentages? - CORRECT ANSWER 71% - 83% Intensity must always be provided by means of the speed and incline ranges on the treadmill parameter card. - CORRECT ANSWER False During an All Out, what is a Member's main energy source? - CORRECT ANSWER ATP-PC A Member struggling to reach 8 reps of a DB - Bicep Curl at 20lbs can perform the full rep count with ease at 15lbs. How can you most appropriately progress the Member without compromising form? - CORRECT ANSWER Challenge the Member to use tempo for 10 reps at 15 lbs For which of the following exercises is lowering the bench not an appropriate option? - CORRECT ANSWER BW - Rolling Burpee A Member with a stroke rate of 38 strokes per minute would be least successful in executing which OTF Benchmark Row? - CORRECT ANSWER 2000m The body expends approximately 5 calories of energy to consume how many liters of oxygen? - CORRECT ANSWER 1 Which of the following is an appropriate stretch correlated to the following Floor Block? (close grip chest press, double crunch, strap alligator, plank pull-through) - CORRECT ANSWER Standing tricep stretch Which of the following cues suggests resetting the anchor compromised in the 12 O'clock Straight up? - CORRECT ANSWER Pull the navel into the spine Parameters are given for the treadmill in order to provide coaching for which of the following? - CORRECT ANSWER Intensity The common error, Rounded Spine, is associated with which foundational movement? - CORRECT ANSWER Hinge Generally, what color mini bands are recommended for the upper body? - CORRECT ANSWER Green or orange Which exercises are typically performed on a Power day? - CORRECT ANSWER All of the above (Power pullup, squat jump, pop jack) Members have a 100 m row just once. What wattage should you coach Members to? - CORRECT ANSWER All Out Wattage Interval training can be defined as what? - CORRECT ANSWER Alternating between periods of anaerobic work and aerobic recovery Which cue is omitted from the following? "Treadmills, up next you will have a two-minute Push, followed by a 90 second Base. This Push for Power Walkers is 5% or greater and Joggers and Runners should be at the lower end of your 1-2 mph over Base, but your goal is still the Orange zone by the end! Push pace in 3... 2... 1... Push!" - CORRECT ANSWER Effort Which of the following is not one of the seven foundational movement patterns? - CORRECT ANSWER Deadlift Which of the following should be considered when providing options to Members? - CORRECT ANSWER All of the above (Modality used in template exercise Orthopedic issues of the individual Member All components of the template exercise) Members have a DB- Chest Press followed by a DB- Chest Fly, both for 12 reps. Which exercise would you expect Members to go heavier on? - CORRECT ANSWER DB- Chest Press Which of the following is an example of a measurement of Effort in an Orangetheory Fitness workout? - CORRECT ANSWER Feeling uncomfortable Which of the following is the most appropriate option to provide a Member with patellar pendonitis on an Alternating Jump Lunge? - CORRECT ANSWER Strap - Reverse Lunge High intensity exercise has a higher metabolic equivalent. - CORRECT ANSWER True Which of the following types of stretching is associated with strength loss when completed before resistance training? - CORRECT ANSWER Static A higher anaerobic threshold is correlated to what? - CORRECT ANSWER Improved cardiovascular health Stretching appropriately after a workout reduces the likelihood of which overuse injury? - CORRECT ANSWER Plantar fasciitis Which of the following is not one of the seven foundational movement patterns? - CORRECT ANSWER Plank Which of the foundational movement patterns is not typically isolated on exercises using the TRX Strap? - CORRECT ANSWER Hinge What is a best practice for coaching Members through a 500 m row? - CORRECT ANSWER Coach Members to maintain a consistent intensity Megan has a goal of building muscle throughout her body. In order to help her achieve her goal, where should you recommend Megan start her workout? - CORRECT ANSWER Floor Which of the foundational movement patterns may be compromised with a lack of a pivot point? - CORRECT ANSWER Lunge Which of the following is the definition of a passive stretch? - CORRECT ANSWER An external force moving the joint through a range of motion A Member can perform 12 reps of a DB- Goblet Squat with a 20 lb. DB on an Endurance day. What minimum weight recommendation would you give that Member on a Strength day with 6 reps of a DB- Goblet Squat? - CORRECT ANSWER 25 lbs Orangetheory Fitness Coaches provide one minimum weight recommendation for all Members. - CORRECT ANSWER True Which of the following is a Physical Cue for correcting the Handle Huncher? - CORRECT ANSWER Placing two fingers between the Member's shoulder blades Which of the following is an exercise that would most directly correlate to a Flexibility block containing a Standing O/H Reach w/ Lateral Flexion? - CORRECT ANSWER DB - Pullover It is more important to coach high wattage at the beginning of an Endurance row over maintaining wattage. - CORRECT ANSWER False The following Treadmill Block is indicative of what type of day? (incline pushes) - CORRECT ANSWER Strength Henry is performing a DB- Low Row with 25 lbs. on an Endurance day. The VVA states that he needs to complete 12 reps but is only able to get through 8 reps at a time. What would you recommend? - CORRECT ANSWER Coach him to grab lighter weights to perform all reps at once A Member holds an average 500 m split time of 2:05. If the Member holds that same intensity the whole time, how long would it take to complete 2000 m? - CORRECT ANSWER 8 minutes and 20 seconds VO2 max is higher in an untrained individual compared to a trained individual. - CORRECT ANSWER False Which of the following is the most appropriate cue for the first of ten All Outs? - CORRECT ANSWER Aim for the low end of your 2 mph (3km/h) over Base range Power days will help you do which of the following? - CORRECT ANSWER Move your body against a strong resistive force at fast speeds Which of the following is not a proven performance benefit of a Dynamic Stretch Warm Up? - CORRECT ANSWER Muscle hypertrophy The exercise DB - Ultimate Burpee does not feature which foundational movement patterns? - CORRECT ANSWER Lunge A Member will work against a stronger resistance force by placing a mini band at which of the following positions during an Iso Squat Lateral Walk? - CORRECT ANSWER Low band Which of the following is a benefit of interval training? - CORRECT ANSWER All of the above (Burn more calories in less time Improve cardiovascular efficiency Boost EPOC) Which exercise would you recommend to Members to utilize the heaviest dumbbells? - CORRECT ANSWER DB- Goblet Squat For movements in the high plank position, which of the following is NOT an appropriate option? - CORRECT ANSWER Drop to the forearms One MET is equivalent to approximately what number of mL/kg/min? - CORRECT ANSWER 3.5 mL/kg/min Stroke rate is an appropriate metric for correcting errors in which part of the Rowing 3x3? - CORRECT ANSWER Timing Why is having slower music beneficial during a Flexibility Block? - CORRECT ANSWER Parasympathetic nervous system is being upregulated A Member performing 20 TRX Low Rows would be an example of what type of day? - CORRECT ANSWER Endurance Which cue is omitted from the following treadmill forecast? "Team, we are going to work into a 1-minute Push followed by a 90 second Base. This Push is shorter than the last with a longer recovery to follow. Let's see if you can add .1- .3 mph. to your speed, 1-2% to your incline, or 5-10 watts while still feeling just as uncomfortable. Reaching towards 84% if we can in 3... 2... 1... Push!" - CORRECT ANSWER None of the above. All are stated Which of the following demographics might demonstrate hip external rotation on a row return? - CORRECT ANSWER Pregnant population Is intensity of exercise directly or indirectly proportional to metabolic equivalent? - CORRECT ANSWER Directly One pound of fat contains approximately how many calories of energy? - CORRECT ANSWER 3500 Which of the following is not typically used to coach Members on the weight floor? - CORRECT ANSWER Intensity Base pace on a hill should feel like a _______. - CORRECT ANSWER Push Which of the following is the least appropriate option for a DB- Neutral Full Thruster? - CORRECT ANSWER DB - Lateral Raise Which of the following is an exercise using the foundational movement pattern lost in the Knee Bender? - CORRECT ANSWER Deadlift On what type of day would you encourage Members to really "bump up their pace?" - CORRECT ANSWER Power Which muscle is not being properly engaged in the Overachiever? - CORRECT ANSWER Rectus abdominis Studies have shown that after the workout, the body can burn up to _______ of the calories expended during the workout? - CORRECT ANSWER 10—15% [Show Less]
OTF Lobby/Intro & OTF Intro 24 Questions with Verified Answers Lobby Intro 1 (Energy, Engagement, Style) - CORRECT ANSWER Welcome to Orangetheory. My n... [Show More] ame is Jake and I'll be your fitness coach today! If anyone has any exercise restrictions or orthopedic issues, please let me know in the studio and I'll give you exercise options to get you through the workout safely. Get ready for an amazing workout, we are doing a Power workout today! *Explanation of the workout* Lobby Intro 2 (Energy, Engagement, Style) - CORRECT ANSWER Does everyone have a reservation card? When you enter the studio please place your reservation cards either on the bottom left side of the treadmill before stepping up, or on the left side of the waterrower tank before grabbing a seat. Alright high fives on the way in! Warm Up 1 - CORRECT ANSWER Rower cards grab a seat, tread cards hop up on those treads. Warm Up 2 - Treadmills - CORRECT ANSWER Treadmills, If you're wearing your HR monitor, select your name on the OTConnect and then hit the green start button by your waist On the right side you will see the quick touch buttons for speed, go to 3-4 mph On the left side you will see quick touch buttons for incline, go to 1% incline This is Orangetheory's Flat Road. This is your warm up. Warm Up 2 - Bike & Strider - CORRECT ANSWER Dave and Susie on the bike and strider, go ahead and get your legs moving Warm Up 3 - Rowers - CORRECT ANSWER Rowers roll foward and be sure to hit the On button located on the left side of the monitor. Once the monitor is on, appropriately adjust the foot plates, keeping in mind that larger feet will correspond with having fewer visible holes on the footplate while smaller feet will see more visible holes. The most important thing is to ensure that the strap is tight around the widest part of your foot. Grab the handle at the widest part with palms facing down and thumbs under. Start driving with your legs. Base Pace 1 - Treadmills - CORRECT ANSWER Treadmills it's time to get to base pace. Base pace should feel challenging but doable. Power walkers - 3.5-4.5 mph with a 1-3% incline Joggers 4.5-5.5 mph with a 1% incline Runners 5.5 mph or greater at a 1% incline Base Pace 2 - Bikers (Use Their Name) - CORRECT ANSWER 80-100 rpm's gear 6 or greater Base Pace 3 - Stider (Use Their Name) - CORRECT ANSWER 70-80 rpm's gear 6 or greater. Base Pace 4 - Start - CORRECT ANSWER Alright, in 3-2-1, take it to your base pace! Base Pace 5 - Rowers - CORRECT ANSWER Rowers, it's time to get you into base pace. We're going to use the 3x3 technique Order, Power, Timing Order - Drive with the legs, learn with the core, pull with the arms and finish with the handle between the sternum and belly button. Then extend the arms, lean forward with the core, bring the legs back to the starting position. Power - Rowing is a leg driven movement, 60% of the power comes from the legs, 20% from the core, 20% from the arms. Timing - 1 count as your drive back, 2 counts coming forward. Power... patience, patience Base Pace 6 - Rowers 2 - CORRECT ANSWER This should also feel challenging but doable, look at the OTbeat screen, if you are in the green zone - take a look at the upper right hand corner of the monitor, that is your wattage, make a mental note of that number. If you are not in the green zone, drive harder with the legs, once you are there take a look at the watts as well. OTBeat Education 1 - CORRECT ANSWER Orangetheory, now that everyone is in Base pace, let's take a look at either OTConnect or the OTBeat screen. If you're looking at the OTbeat, you will find your name in alphabetical order by first name. Once you find your name, you will notice your splat points in the top right corner. As we mentioned in the lobby, your goal is 12 or more to get that EPOC/Afterburn post workout. For now, let's conntinue to warmup, get that blood flowing and progressively bring our HR into the green zone. End of Intro - Transition Rowers to WF - CORRECT ANSWER Rowers, rack your handles and note the number on the front of your rower. Follow that to the corresponding number on the floor. Treadmills, maintain your base pace, I'll be right back with you! Part 1 - CORRECT ANSWER 1. Hello My name is Jake and I will be your trainer for the next hour. 2. If you have any injuries or exercise restrictions, please let me know once we are inside the studio. 3. Who has taken an OrangeTheory class before? 4. Who is new to me? 5. Has anyone taken 5 classes or less? 6. Here at OrangeTheory Fitness, we are a 5 zone heart rate based interval training focusing on zones 3, 4, and 5 7. Today is an endurance day. This means that there will be longer pushes and blocks on the treadmill and higher reps in the weight room. Part 2 - CORRECT ANSWER 1. As we walk in I need 1/2 on treadmills and 1/2 on rowers. Remember each piece of equipment has a number-check the number of your starting station. This will be your station for the entire workout. 2. Rowers grab a seat. Treadmills, press the green start button by your navel. On the right side of the treadmill screen you will see quick touch buttons for speed, go to 3 (there are +/- buttons by youre waist to adjust for speed). On the left side of the screen there are quick touch buttons for incline, go to 1 (there are up and down arrows by your waist for incline). This is OrangeTheory's flat road. This is your warmup speed Part 3 - CORRECT ANSWER Rowers turn your monitor on with the button on the left side of your screen. Look at the footplates in front of you and adjust as needed - women need about 5-7 holes showing from the top and men need about 2-5. Place both feet in the straps and pull straps together. Tighten the straps around the widest part of your foot Part 4 - CORRECT ANSWER 1. Eyes on me, push back with legs and lean back with core 2. Pull back with arms and finish with handlebar between sternum and belly button 3. Then extend arm, lean forward with core, bring legs back to starting position 4. Grab handlebar at widest point of handle and follow me 5. This is your warmup Part 5 - CORRECT ANSWER 1. Treadmills it is time to get you to base pace. 2. BASE should feel challenging but doable 3. Power walkers 3.5-4.5 mph w/1-3% incline 4. Joggers 4.5-5.5 mph w/1% incline 5. Runners 5.5 mph or greater w/1% incline 6. In 3, 2, 1 BASE Part 6 - CORRECT ANSWER 1. Rowers it's time to get you to your base pace. 2. This should feel challenging but doable 3. Take a look at the OTBeat screen, if you are in the green zone-take a look at the top right corner number of your monitor. 4. Make a mental note of your number 5. If you are not in the green zone, drive harder with the legs, once you are there, take a look at your watts as well Part 7 - CORRECT ANSWER 1. Rowing is a leg driven movement 2. 60% of the work comes from the legs, 20% from the core, and 20% from the arms 3.It's 1 count back and 2 counts forward 4. Power, patience-patience Part 8 - CORRECT ANSWER 1. Take a look at the OTBeat screen, names are in alphabetical order 2. Your goal by the end of the warm-up is to get in the green zone 3. If you're not there now, power walkers increase your incline, joggers and runners increase your speed, and rowers push back with more power through legs to generate higher wattage Part 9 - CORRECT ANSWER 1. On the OTBeat screen you'll see your splat points in the upper right corner by your name 2. Those are your minutes in the orang and red zones combines 3. Your goal is to achieve 12 or more minutes in zones 4 and 5 (orange and red). 4. It may not happen today and that's okay, do your best for today! Part 10 - CORRECT ANSWER 1. once 3 minutes go by tell the rowers to rack their handlebars, unstrap their feet, remember their station number and make their way to the gym floor 2. remind the treadmills you will be right back to start block 1 [Show Less]
OTF Test 31 Questions with Verified Answers 3 stage process to overcome objections - CORRECT ANSWER -respond -recap -recommend 5 objections - CORRE... [Show More] CT ANSWER - uncertainty -spousal -money -time -another gym 5 points of handoff - CORRECT ANSWER -transfer of trust -current fitness routine and frequency -fitness goals and the "why" -Injury restrictions, medications -Send off and 2 5's 30 second Pitch - CORRECT ANSWER - 1 hour full body group workout -we focus on heart rate-base training -our workout is backed by science -tracked by technology -each workout is inspired and led by certified coaches -What are you currently doing to get MORE LIFE out of your workout? Mission - CORRECT ANSWER our heart beat is to deliver proven fitness results for a healthier world Vision - CORRECT ANSWER our vision is to be the Trusted Global Leader of Innovative Heart Rate Based Interval Training Values - CORRECT ANSWER Integrity, passion, accountability, innovation, community Daily Production Model (DPM) - CORRECT ANSWER - 40 Contacts: Contacting 40 non-members and offering them a complimentary class -10 Leads: Self Generating 10 New Qualified Leads Daily -4 appointments: Confirmed and Show Daily -2 Members 3 AAA's - CORRECT ANSWER -Appearance -Approach -Attitude What are the 4 equipment components of OTF? - CORRECT ANSWER 1. Treadmill 2. Rowers 3. Weight Station 4. OTBEAT 3 TI Objectives - CORRECT ANSWER - Obtain contact information -Document referral source -Set the appointment There are 2 different types of Guest - CORRECT ANSWER 1. Scheduled 2. Non-Scheduled Either way, the aim is to MAKE the Sale! The "YES" Pyramid - CORRECT ANSWER 1. Confidence 2. Build Emotional Value 3. Offer Convenience 4. Extensive Product Knowledge 5. Show the Quality 6. Confidently Deliver Price OTF Mission - CORRECT ANSWER Our heartbeat is to deliver proven fitness results for a healthier world OTF vision - CORRECT ANSWER To be the trusted global leader of innovative heart rate based interval training OTF values - CORRECT ANSWER Integrity, passion, accountability, innovation, and community (IPAIC) Motivating members happens through: - CORRECT ANSWER Goal setting, goal reinforcement, and personal touches What are the 3 c's - CORRECT ANSWER Congratulate, correct, challenge Minimum personal touches? - CORRECT ANSWER 20 Utilization: orange standard? - CORRECT ANSWER Class 80% full Closing percentage: orange standard? - CORRECT ANSWER 60% of intros coached joint Endurance Day - CORRECT ANSWER Longer blocks on treads/ rowers. Focus on active recovery. Higher reps in weight room Strength day - CORRECT ANSWER Mid-range to longer blocks w. Inclined on treads. Low reps and heavy weights in weight room. Power Day - CORRECT ANSWER Short and mid-range blocks w. Powerful pushes and all outs. Moderate to heavy weights w. Explosive movements in the weight room Bike base - CORRECT ANSWER 80+ w. 6+ gear (watts: green) Bike push - CORRECT ANSWER 90+ w. Same or higher gear as base (watts: 25-50) Bike all out? - CORRECT ANSWER 105+ w. Same or higher gear (watts: 50+) Strider base - CORRECT ANSWER 70+ gear 6+ (watts: green) Strider push - CORRECT ANSWER 80+ gear 6+ (watts: 25-50) Strider all out - CORRECT ANSWER 90+ gear 6+ (watts: 50+) 7 steps to floor demo - CORRECT ANSWER 1. Prep station 2. Read top line of VVA 3. 'Eyes on me" 4. Minimum weight recommendation 5. Assistance 6. Get rolling 7. Play VVA [Show Less]
OTF Audit Exam 37 Questions with Verified Answers True or false: Drinks are allowed at the front desk. - CORRECT ANSWER False True or false: All staf... [Show More] f must wear a mask while working in the studio. - CORRECT ANSWER True True or false: SA's must make sure all hand sanitizer stations and wipe dispensers are full. - CORRECT ANSWER True When are temp checks performed for members? - CORRECT ANSWER During sign-in What are the symptom questions SAs must ask members? - CORRECT ANSWER Signs, Symptoms, or Exposure When may members enter the studio? - CORRECT ANSWER 5 mins prior to start time True or false: Members do NOT need to wear a mask during check-in. - CORRECT ANSWER False Where must waitlist members wait? - CORRECT ANSWER Their car True or false: OTBeat loaners are discontinued for members. - CORRECT ANSWER True What is the first step of the staff arrival procedure? - CORRECT ANSWER Perform temp check How many people are allowed in classes right now? - CORRECT ANSWER 21 Where is the AED device located? - CORRECT ANSWER Inside the studio, on the wall above the water fountains. Where are the fire extinguishers located? - CORRECT ANSWER In the hallway beside studio exit door and inside stockroom. True or false: All lobby TV's must broadcast approved OTF media. - CORRECT ANSWER True What is the Quit Free Guarantee? - CORRECT ANSWER Join Premier and utilize 3 classes a week (so 12 within the 30 day period) if you aren't satisfied, then you get your money back. Does the Quit Free Guarantee include the HRM purchased? - CORRECT ANSWER No. How much is the OTBeat Burn payment plan? - CORRECT ANSWER 3 installments of $39.87 How much is the OTBeat Core payment plan? - CORRECT ANSWER 2 installments of $43.35 True or false: OTbeats on the payment plan can go home with owner before its first billing. - CORRECT ANSWER False What happens if a member utilizing the OTBeat payment plan fails to pay all HRM payments? - CORRECT ANSWER They will be sent to collections. Where are the OTBeat payment plan papers located? - CORRECT ANSWER In orange binders with MA; in drawer section What is our current studio goal? - CORRECT ANSWER 430 members by the end of the month with 30 new joins. What is the first step in our lead generating process? - CORRECT ANSWER Events True or false: In effort to generate leads, we have OTF free class passes inside The Avenue coupon book. - CORRECT ANSWER True Where do we hand our free class cards in effort to generate leads? - CORRECT ANSWER In our local area Where do we go over Rules & Policies with a New Join? - CORRECT ANSWER During POS How many classes should you be pre booking at POS? - CORRECT ANSWER 4 What do you do with the app when we have a New Join? - CORRECT ANSWER Go over the app and help them set it up. What is the late cancel policy? - CORRECT ANSWER Members can cancel out of the class up to 8 hours before start time. Once within the 8 hour window, if the member does not show up to class, they are Late Cancelled. COVID and emergencies are exceptions. What is the process for getting members off the waitlist? - CORRECT ANSWER Pushing members into class throughout the day when there are cancellations and then contacting them to confirm that spot. If they decline, move onto the next person in line. True or false: NEVER ask a lead if they want to bring anyone in with them while booking first class. - CORRECT ANSWER False What are touch points for low and under usage members? - CORRECT ANSWER Send them a text and then we follow up later with a call. What is our 30 second sales pitch? - CORRECT ANSWER We are a 1 hour full body group workout. We focus on heart rate based training guaranteed to produce results. Science backed and technology tracked so you can burn more calories post workout and see those results in real time. Each workout is inspired and led by a certified coach to make sure you don't overtrain or under train. What are the 5 objections we get at POS? - CORRECT ANSWER 1. Time 2. Spousal 3. Think about it 4. Financial 5. Shopping around What is the Daily Production Model for SAs? - CORRECT ANSWER -40 contacts -10 self generated leads -4 appointments -2 sales 5 Points of the Hand Off to a coach? - CORRECT ANSWER 1. Introduce intro to the coach 2. Current fitness routine 3. Goals 4. Restrictions 5. High five save five 4 stages of overcoming objections at POS? - CORRECT ANSWER 1. Empathize 2. Isolate 3. Redirect 4. Make a suggestion [Show Less]
ORANGE THEORY STUDY GUIDE Exam 80 Questions with Verified Answers 30 second sales pitch - CORRECT ANSWER WE are a 1 hour full body group workout. WE fo... [Show More] cus on heart rate based training guaranteed, to produce results from the inside out. OUR workout is backed by science and proven to burn more calories post workout. TRACKED by technology so you can monitor results in real time. Each workout is inspired and let by certified coach to make sure you don't over or under train. booking intro - CORRECT ANSWER 1. Name/email/number 2.CC 3. Weight and Height 4. 30 minutes early 5.Ask for referral 6.Contact Log & assign to the coach for day before 3 A's - CORRECT ANSWER Appearance: be in uniform, always presentable with smile Approach: come from behind the desk and greet them Attitude: always be welcoming and positive Walk in - CORRECT ANSWER Meet and Greet - 10 mins yes-get CI and tour No- Guest register and tour treadmill - CORRECT ANSWER -free motion -built specifically for OTF -largest flex tech in the industry and reduce impact up to 40% *jump on tread* rower - CORRECT ANSWER -water -have strength and power component -utilizes 84% of muscle with little to no impact Weight room - CORRECT ANSWER -Build internal/ external muscles -use TRX(free range of motion), ab dolly's/free weights/benches -TV-dummies -OTBEAT: instant automatic biofeedback to make sure you are not over or under training. your heart rate is displayed on TV's and treadmill Closing from walk in - CORRECT ANSWER "based on everything you've told me and learned about us, we'd be a great fit for you. Wouldn't you agree? yes- go over memberhships, give free HR core No-Schedule for intro and let them know 15 min before class Hand off - CORRECT ANSWER -transfer of trust -current fitness routine -goals/why -injuries/restrictions/supplements -HIGH FIVE Hand Back - CORRECT ANSWER Build the value- coach wants to see you here 4-3 times a week. That makes you a perfect candidate for our premier membership. It is our most popular membership and can be used at any studio in the US Present the Price- The membership is $159 a month, which breaks down to $14-8 per class Ask for the sale- All we need to do is complete the paperwork, get photo, and can by on your way Handling objections - CORRECT ANSWER 1. Empathize 2. Isolate 3. Redirect 4. Make a suggestion empathize - CORRECT ANSWER "of course, I understand being concerned about the cost A lot of members felt the same way at first. Isolate - CORRECT ANSWER "Besides price, is there anything else holding you back from starting today?" Redirect - CORRECT ANSWER "I know that (Goal). and we're going to help you get there" Make a suggestion - CORRECT ANSWER "let's do this; lets start you on our elite membership today, and the event that additional funds become available to you later, we can always upgrade you to premier membership" Objections - CORRECT ANSWER -uncertain: 30 day money back guarantee program -price:bring up price from CI and reiterate $14-8 per class -Time: CI circled what class times worked best -Spouse: bring in your husband. Does he support your fitness goals -Shopping around: bring up how long they put for month they are trying to reach their goals new join requirments - CORRECT ANSWER -CI -MA -Intro Card -Rules and Policies *scanned missed guest - CORRECT ANSWER CL follow up set to the SA working on shift 48 hours later How do you print out the check in list? - CORRECT ANSWER by first name How do you print the check in list? - CORRECT ANSWER click sign in sheet on the right What does the red x on the left mean? - CORRECT ANSWER It's an early cancel, it takes the member out of the class with no penalty -Elite and Basic members get this if they don't show up to class What's a late cancel? - CORRECT ANSWER If they cancel within 8 hours of class, or don't show up -Premier members get charged $12 What membership has 8 classes per month? - CORRECT ANSWER Elite What membership has 4 classes per month? - CORRECT ANSWER Basic How many classes do each of the 3 class packs have? - CORRECT ANSWER 10, 20, and 30 What does the gold emblem mean? - CORRECT ANSWER The person is an Elite member What does the red emblem mean? - CORRECT ANSWER The person is a Basic member What does the silver emblem mean? - CORRECT ANSWER The person is a Premier member What does the alert emblem usually mean? - CORRECT ANSWER They have an unpaid class How do you deal with a cross regional? - CORRECT ANSWER Utilize early cancel, scroll to customer's location, and type in their name into search bar -Unsure if early cancel is done before search What is a priority for member profiles? - CORRECT ANSWER Top priority: Credit cards, email address, Some priority: height, weight, age What are contact logs for? - CORRECT ANSWER Outreach and issues with customers ex: bill problems, heart rate monitors If member is 7 minutes late to class, what do you do? - CORRECT ANSWER Don't let them in What is important about the waitlist? - CORRECT ANSWER -It has 10 people on it -You click "waitlist confirmed" to book member in the class -responsibility is then on them to check their app to see if they made it into class What is the policy for membership cancellations? - CORRECT ANSWER The member has a 30 day period before membership expires, usually they get billed one more time -They do not get billed when they request to cancel their membership within 5 days of last billing date What's one thing you have to send to a newly signed member? - CORRECT ANSWER A docusign or membership agreement What are the first time incentives? - CORRECT ANSWER Premier: Get $50 retail bucks Elite: 3 comps (expire in 30 days) Basic: 2 comps (expire in 30 days) What can you find in the schedule tab? - CORRECT ANSWER Upcoming classes for that member What can you find in the purchases tab? - CORRECT ANSWER The member's history of retail/water/classes they've bought What can you find in the account details tab? - CORRECT ANSWER Everything about the member's history -top bar usually should be green -It shows classes remaining and billing date What can you find in the autopay schedule tab? - CORRECT ANSWER It shows when the member gets billed How do you calculate max HR? - CORRECT ANSWER 220-age When making calls, what should you do? - CORRECT ANSWER Check their contact logs and check account details What document should absolutely everyone have? - CORRECT ANSWER Client Intake form What is an LDNB? - CORRECT ANSWER A lead that did not book an appointment -we reach out to them by calling/texting/ and email -Remember there are templates for the contact logs What do you with a LDNB? - CORRECT ANSWER You leave note of what the interaction was on contact log, then contact them in increments -24hrs- 3 days- 5days- 7 days- 14 days What are the requirements for when a lead books their first class? - CORRECT ANSWER Remind them via text that they have to arrive 30 min. early for 1st appointment -they have to give us their credit card ($12 for the first class) -add them to the workbook What are unique new joins? - CORRECT ANSWER new members this month at this location What are true green stars - CORRECT ANSWER It's a person's first class ever at orangetheory What is difference between cr's and green stars? - CORRECT ANSWER Cross regionals have taken OT classes before, but it can be their first class at this location Why is it important to ask someone why they want to lose weight? - CORRECT ANSWER To link that emotional factor into their goals What do you have to do with the potential new member after class? - CORRECT ANSWER Hand them off to Thomas? -Ask if I should be explaining memberships yet What do you talk about with potential new member after class? - CORRECT ANSWER Give them a packet w/ membership info and class schedule -Recommend premier What's an MG? - CORRECT ANSWER A missed guest, or member that didnt sign up after the 1st class When a new member decides to sign up for a membership, what do you do? - CORRECT ANSWER -You click buy next to their name in the class -Click membership packages -Unselect pay now (if they don't want to be billed today) -Click CC stored and continue w/ no receipt -Then make contact log -Then log it in the Workbook -Send Confirmation Email When would you have to make contact logs? - CORRECT ANSWER Anything that requires action requests ex: upgrage, downgrade, new join, ect... What do you do with cancellation request documents? - CORRECT ANSWER If signed, print out, and put form in pile of paperwork on Thomas's desk When do you click show summary in OTB screen? - CORRECT ANSWER When members are stretching at the end When do you click start class? - CORRECT ANSWER When the time is the time the class is supposed to start What are your closing duties? - CORRECT ANSWER -Rinse/clean OTB straps -cleanex wipe OTB pods -vacuum -clean showers/bathrooms, take towels to the back How many people can fit in a 2g class? - CORRECT ANSWER 24 people What class type do potential new members have to take? - CORRECT ANSWER 2g How many people can fit in a 3g class? - CORRECT ANSWER 36 What waives the final cancellation policy? - CORRECT ANSWER medical issues How long can a member freeze their account for? - CORRECT ANSWER From 30 - 60 days or 1-2 months -This requires paperwork, aka adobesign What's the paperwork process for adobesign - CORRECT ANSWER -send for their signature -send files -"suspension request" (attach) -click set reminder -set for everyday -put in member's name Other than contact logs, what should you never forget to do?? - CORRECT ANSWER Log stuff into workbook What's the second class special (PGR)? - CORRECT ANSWER $14 for second class What's the difference between upgrading and downgrading memberships? - CORRECT ANSWER Downgrades have a 30 day notice before they kick in, upgrades kick in immediately What does it mean to prorate? - CORRECT ANSWER when you don't charge somebody immediately -customer asks to be billed on different day What should you remind customers if they're running late? - CORRECT ANSWER shoot us a text What can you not do when booking a new lead? - CORRECT ANSWER You cant book them in 5am classes and never put them in 3gs -put them in orange 60 classes What's the process after booking an appointment w/ lead? - CORRECT ANSWER -contact log -workbook (booked appointments tab) -confirmation email What are the OTBs from least to most recommended? - CORRECT ANSWER Flex- core- burn OTB core - CORRECT ANSWER -replaceable battery w/ 1 year battery life -no charging required -ECG sensor tech. -worn around chest -sweatproof and waterproof -it comes with removable pod, give it a jolt to get them on the board -tracks splatt points and calories OTB flex - CORRECT ANSWER -worn on your forearm -optical ppg sensor tech. -rechargeable battery w/ 8 classes of battery life -1.5 hours to charge -tracks splatt points and calories OTB burn - CORRECT ANSWER -worn on dominant arm (wrist, forearm, or bicep) -optical ppg sensor tech. -rechargeable battery w/ 24 classes of battery life -2.5 hours to charge -tracks splatt points, calories, steps, and distance What do you do after you sell HR monitor? - CORRECT ANSWER type in their ID number before you sell it What is the blacklist? - CORRECT ANSWER The members coming out of class How do you describe an Orangetheory class? - CORRECT ANSWER -it's a 55 minute circuit training workout with an emphasis on strength and power -our classes are led by a coach who works with each member in reaching their individual goals -Each day there's a different workout, some days it's partners... -I know today's workout is __________ -In the workouts you get put into groups, one group runs on the treadmills, the other use the rowing machines, the other is on the floor. 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Orange theory Fitness coaches 32 Question with Verified Answers DUMBELLS: The DB Skier Swing QUESTIONS TO ANSWER: What are the Hips doing in this mo... [Show More] vement? What is the focus of this movement? Proper Weight recommendations? Where is your Orange eye looking on this movement? What's the option? Give 2 non-verbal cues you can use to correct shoulders rounding forward - CORRECT ANSWER TRX: Power Pull Up QUESTIONS TO ANSWER: What is set position? What are 2 common errors you will see? What are a few global cues you can use to correct? What should members be feeling in this movement? Whats the option? - CORRECT ANSWER TYPES OF CLIENTS: Conditioned and Doesn't know anything. QUESTIONS TO ANSWER: What best describes this type of prospect? How should you communicate OTF to them based on their needs? - CORRECT ANSWER INTRO: Dave came in with his wife. He isn't really giving you much details when asking the questions on the CI form. He said he is here because his wife brought him. QUESTIONS TO ANSWER: What 3 questions can you ask him to help him open up to you? Kdnowing his wife works out with us how can you use that information for leverage? How can you help him set some goals for this class and in general? - CORRECT ANSWER INTRO: Hand off QUESTIONS TO ANSWER: What are the 5 things you are listening for in a handoff? - CORRECT ANSWER INTRO: Nick came in looking to add OTF to his personal trainer who he sees 3 days a week for 30 minutes. He feels like he hasn't gained much strength but has lost weight. he is going to propose to his girlfriend this December. QUESTIONS TO ANSWER: What is Nick really looking for? How can OTF help Nick? Help Nick Forecast his goals? What's the real benefit to Nick at OTF? entire movement? Is it possible to challenge from an option foot position? If so how? - CORRECT ANSWER MINI BANDS: Demo QUESTIONS TO ANSWER: what band should you demo with? what is your emphasis when demoing any Mini band exercise? What is the difference between the 3 band positions? 2 Examples of isometric mini band exercises 2 Examples of isokinetic mini band exercises - CORRECT ANSWER DUMBELLS: DB Lateral Lunge QUESTIONS TO ANSWER: What is the priority anchor? Cue this for success Where are your safety check points? What is the option? Muscle groups targeted? What did you discuss in your demo? - CORRECT ANSWER What kind of corrections are you looking for on the bike? - CORRECT ANSWER Proper form, engaged core and flat back, appropriate RPM range. OTBEAT: Its an endurance day. Block 3 final block of the day. Its 7 minutes long. QUESTIONS TO ANSWER: How can you use OTbeat to challenge members? When would you use OTBeat as a correction? Would OTbeat help you better gauge your delivery of the intervals? - CORRECT ANSWER MINI BANDS: Low Band Plank In and Out QUESTIONS TO ANSWER: What is set position? How do you prevent the hips for shifting? How can you challenge? Priority of anchors? provide 2 cues for the Hip anchor - CORRECT ANSWER MINI BANDS: Mid Band Side Plank Leg Lift QUESTIONS TO ANSWER: Cue the 3 Anchors what muscle groups are the focus? Where should the movement be initiated from? Whats the options? How do you fix the hip dip kick? - CORRECT ANSWER TRX: Bicep Curls QUESTIONS TO ANSWER: What is set position? How do you know if tension is being held through the entire movement? Is is possible to challenge from an option foot position? If so How? - CORRECT ANSWER How can you challenge the rowers on a 300 meter row? - CORRECT ANSWER Maintain consistent Watts for the first 200m and increase the Watts by 25+ the final 100m How can you make the rower more Fun? - CORRECT ANSWER Have members tell you their goal time prior to beginning the row, and have them cheer when they match or beat their goal time. MINI BANDS: Low Band DB Front Raise QUESTIONS TO ANSWER: What is set Postion? What are 2 common mistakes you will see? How can you correct them? Can you challenge without changing the band tension? Whats the Option? - CORRECT ANSWER INTRO: strength day. Blocks 2 and 4 on the treadmill side have increasing inclines. 500-meter bench mark row. Weight floor focus lower body and core. You have 1 intro in class. SET US UP FOR CLASS - CORRECT ANSWER TYPES OF CLIENTS: Conditioned & Knows Everything QUESTIONS TO ANSWER: What best describes tis type of prospect? How should you communicate OTF to them based on their needs? - CORRECT ANSWER TYPES OF CLIENTS: Deconditioned & Knows Everything QUESTIONS TO ANSWER: What best describes this type of prospect? How should you communicate OTF to them based on their needs? - CORRECT ANSWER TRX: Chest Press QUESTIONS TO ANSWER: What is set position? Where should your Orange eye be looking first here? When correcting someone where are you correcting them from? Most common error and correct. - CORRECT ANSWER INTRO: Nick getting married in 9 months. He has tried to lose some weight on his own but hates cardio. He is afraid that he will lose his muscle by doing OTF. He owns his own pest control business and is on call a lot. QUESTIONS TO ANSWER: How would you address Nick's concerns? What objection do you think Nick may have? How can you kill that objection before the hand off? How would you assume the sale before you do the hand off? - CORRECT ANSWER INTRO: Nancy came in looking to change up her routine. She currently runs 3 miles 3 days a week and does outdoor bootcamp class 2 days a week. She is looking to tighten up now. She owns her own business and has to work out early. QUESTIONS TO ANSWER: Where do you make your targeted touched during class? Where are you really driving home how OTF can help? During your hardback how are you going to close Nancy? How can you tie OTBeat into her goals? - CORRECT ANSWER INTRO: Dave came in with his buddy. Dave does crossfire and love the Olympic weight lifting aspect of cross. He said his goal is to beat his buddy during class today. He travels for work 3 days a week. QUESTIONS TO ANSWER: How can you sell Dave on OTF? How can you challenge Dave during today's workout? Is there anything you would like to know about Dave? How would you use that info to close Dave on a membership today? - CORRECT ANSWER POST WORKOUT: Power Day. Only half of you class is wearing OTbeats. And 6 of those had 20+ splat points. The other 6 had less then 10 splat points. The other 12 don't have OTBeats on. QUESTIONS TO ANSWER: How can you use his as an opportunity to educate on today class based off the results you see? How can you emphasize the importance of OTBeat for those who don't have them? What do you think you can offer to those who had 20+ points? Most common error and correct. - CORRECT ANSWER INTRO: Jessica came in she is looking to add this in twice a week. She has a personal trainer 2 times a week for 30 minutes. They really only focus on strength training. She is getting ready to celebrate her 10 year anniversary in a few months. She is on cholesterol medication bu her numbers have improved with her personal trainer. What does the Hand Off look like? - CORRECT ANSWER OTBEAT: Jim had been frustrated that his OTBeat hadn't been working lately. He says ill just stop wearing it I like the workout without it because it just makes me upset. QUESTIONS TO ANSWER: What 3 things should you do first to address the OTBeat not working? What is the importance of wearing an OTBeat during class? - CORRECT ANSWER DUMBBELLS: Tempo Chest Press. QUESTIONS TO ANSWER: What is set position? Where should your shoulders be? What is your emphasis on this exercise? How can you correct members on their tempo with a personal touch? Attach a feeling to this movement that members can associate with success - CORRECT ANSWER CANCEL: Paul came into to cancel. He is looking to change up his fitness routine. QUESTIONS TO ANSWER: What is the first step with Paul? How can you save Paul from Canceling? How can you find information about Paul's past to help with the conversation? - CORRECT ANSWER TYPES OF CLIENTS: Deconditioned & Doesn't Know Anything QUESTIONS TO ANSWER: What best describes this type of prospect? How should you communicate OTF to them based on their needs? - CORRECT ANSWER WALK IN: Steve comes in and tells you he works out all the time but isn't happy the he takes his shirt off at the beach QUESTIONS TO ANSWER: What are 3 reasons OTF will get Steve the results he is looking for? How can you Close Steve before he takes his first class? - CORRECT ANSWER DUMBBELLS: DB Plank Low Row QUESTIONS TO ANSWER: What is the first thing you should address in your demo? What are the weight recommendations? Where should members be feeling this movement ? How can you challenge? How do you correct? - CORRECT ANSWER TRX: Low Rows QUESTIONS TO ANSWER: What is set position? What is the Option? Cue the 3 Anchors for success What is the priority anchor? How can you challenge? - CORRECT ANSWER [Show Less]
Senior Sales Associate (ORANGETHEORY ) 30 Questions with Verified Answers If the heart rate monitor system is not working correctly, there can be an iss... [Show More] ue with: - CORRECT ANSWER The pod itself, the strap, or the recievers What item in the member profile can never be changed unless supported by medical documentation? - CORRECT ANSWER Max Heart Rate 3 Main differences between OTBeatCore and the OTBeat Burn - CORRECT ANSWER Core: -99% accuracy rate -Worn on chest -Battery Operated Burn: -Must be charged -Worn on Bicep or Forearm -Measures your blood pulse vs. heart rate What are our values? - CORRECT ANSWER Integrity, Passion, accountability, innovation, and community Our heart beat is to deliver proven (what) for a healthier world? - CORRECT ANSWER Fitness Results In the OTF Orange Nation, you should always be an Orange ( What ) - CORRECT ANSWER Ambassador Monthly sessions are rolled into the next month and never expire? - CORRECT ANSWER False For our 30 day results guarantee, the member must work out how many times in one month? - CORRECT ANSWER 12 times What is the minimum age a child may workout WITH a parent? - CORRECT ANSWER 14 years old Children are allowed in the lobby as long as the parents are taking a class? - CORRECT ANSWER False How many zones do we concentrate on during our workout? - CORRECT ANSWER 3 zones What does E is ESP stand for? - CORRECT ANSWER Endurance What are the 3 AAA's? - CORRECT ANSWER Attitude, Approach, Appearance At OTF, we deliver service based on ( how many ) exceptional practices? - CORRECT ANSWER 7 The main goal for the Sales Associate on a Telephone Inquiry is to: - CORRECT ANSWER Set the appointment For a first time guest, he/she must arrive at the studio ( how many minutes ) before their scheduled class: - CORRECT ANSWER 30 minutes To recieve the "corporate" rate, what is the minimum # of employees that must join at YOUR studio? - CORRECT ANSWER 10 employees A membership MAY be forzen for $0 with owner/manager approval for two reasons: - CORRECT ANSWER Medical and Military Members can use their membership at any location internationally: - CORRECT ANSWER False In the EIRM process for overcoming objections, what does each acronym stand for? - CORRECT ANSWER Empathize, Isolate, Redirect, Make suggestion Upgrades can be processed: - CORRECT ANSWER Immediately When submitting an urgent Help Desk Ticket, when is the only time you should submit something at this high of a level? - CORRECT ANSWER When both MBO and OTbeat go down What is a form of external prospecting? - CORRECT ANSWER Tear Off Passes For a listen 360 comment/response to be considered a " promoter," you need to recieve a score of ____ or above: - CORRECT ANSWER 8 When doing a tour with a walk-in guest, you should always price present them before offering them the first, free class: - CORRECT ANSWER True What are the expectations for sales on a Closeout Day in the studio? - CORRECT ANSWER 10 or more When doing the Handoff process with the intro and the coach, where should this always take place? - CORRECT ANSWER In the studio The 7/14/21 Day process is referring to follow up calls we make with: - CORRECT ANSWER New joins The 3 main components of a studio tour include: - CORRECT ANSWER Explaining the concept, explaining the 4 equipment components, explaining the studio layout What does the acronym KPI stand for - CORRECT ANSWER Key performance indicator [Show Less]
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