Bundle
Bundle for CPRP exam graded A+
6 Items
Communication Review Quiz PTU questions and answers graded A+
Mrs. Potter is blind. Which communication technique will help her understand how to take her medication? Auxiliary labels Block lettering Braille la... [Show More] bels Simple sentences Braille labels Which communication technique should you use when speaking with elderly patients? Elderspeak Eye contact Short sentences Simple sentences Eye contact 00:57 01:23 Patients who have a hard time seeing could benefit from prescription labels that use: Block lettering Large font Pharmacy jargon Simple sentences Large font Which component of clear speech lets your patient know you're interested in what they're saying? Articulating clearly Speaking at the appropriate speed Using a pleasant, professional tone Speaking at an appropriate volume Using a pleasant, professional tone Giving an empathetic response to your patients: Acknowledges their situation Encourages them to stop talking Shows that you are judging them Reduces the amount of distractions Acknowledges their situation Mrs. Russos is deaf. She comes into your pharmacy with her daughter to drop off three prescriptions. Which communication technique is approrpriate while helping Mrs. Russos? Overexaggerate words Ask open-ended questions Use a telephone interpretation service Maintain eye contact with Mrs. Russos' daughter Ask open-ended questions A goal for effective communication is to increase: Patient safety Patient tolerability Pharmacy safety Pharmacy satisfaction Patient safety Which technique will improve communication with low health literacy patients? 1. Providing the package insert to the patient 2. Providing a printed patient information sheet 3. Using clear and simple directions on the label 4. Using pharmacy jargon on the prescription label Using clear and simple directions on the label Mr. Miller shares with you he only has $50 until he gets paid again, and he's concerned because his meds costs $20. How can you show Mr. Miller you're empathetic to his situation? 1. "There's nothing we can do to help." 2. "You should be a little wiser with your money" 3. "Hopefully next month you'll be better at budgeting." 4. "Let's see if the pharmacist has a way to save you money." "Let's see if the pharmacist has a way to save you money." You wrote out Ms. Sargenta's med list to give to the pharmacist. He was able to read all of the meds you wrote out, but misread Excedrin as Midrin. Which written communication strategy could have prevented this error? 1. Writing legibly 2. Proofreading 3. Avoiding pharmacy jargon 4. Avoiding dangerous abbreviations Writing legibly An example of a good verbal communication technique is: 1. Using jargon 2. Maintaining eye contact 3. Asking open-ended questions 4. Counting a medication while talking to a patient Asking open-ended questions Ms. Belton is a new patient at the pharmacy. To get the most accurate information and open up dialogue, which verbal communication strategy should you use? 1. Ask open-ended questions 2. Ask closed-ended questions 3. Speak in a professional tone 4. Maintain eye contact while speaking Ask open-ended questions 00:06 01:23 You wrote Anita a note yesterday to order "4.0" bottles of rubbing alcohol. Today, 40 bottles came in the order. Which written communication strategy could have prevented this mix-up? 1. Proofread notes 2. Write notes in cursive 3. Read-back messages 4. Avoid using trailing zeros Avoid using trailing zeros Which is an example of an open-ended question? 1. "What's your home address?". 2. "May I have your date of birth?" 3. "Have you filled meds here before?" 4. "Will you be back today for your prescription?" "What's your home address?" You are explaining to Mrs. Van Hook why there is a problem with her prescription. In order to avoid jargon, which term should you choose to describe ophthalmic? 1. Ear 2. Eye 3. Kidney 4. Liver Eye Which communication technique could help a non-English speaking patient understand how to take their medication? 1. Use sign language 2. Give a written note 3. Provide translated labels 4. Using a family member to translate Provide translated labels [Show Less]
- Exam
- $13.45
- 0
- 93
CPRP Finance questions and answers graded A+
Income Statement Which financial statement shows the total revenues and expenditures for the month, quarter, or fiscal year? Income Statement Its ... [Show More] purpose is to demonstrate profitability of the agency or cost center Excise Tax Hotel-motel taxes, rental car taxes, and "sin" taxes are considered what type of tax? A $10 replacement basketball net Which of the following purchases is most likely to be made with petty cash? Budget Object In the following example what is "salaries, regular": 1100 Salaries, regular 01 Administration 02 Recreation 03 Golf 04 Operations 1000 Tax rates are sometimes expressed in mills. How many mills is $1? Blanket Purchase Order The maintenance foreman in charge of plumbing regularly purchases plumbing supplies at the local hardware store. These purchases are made at least three days per week. What is the best way to purchase items in this situation? Budget Classification In the following example, what is "1,000: Services: Personnel" considered? 1000: Services: Personnel 1100 Salaries, regular 01 Administration 02 Recreation 03 Golf 04 Operations Daily Room counts should be conducted how often in a busy facility? Balance Sheet Which financial statement depicts assets, liabilities and equity? It is a summary of what the agency owes and what it owns outright. P-Cards have a rolling monthly balance Which statement is false regarding a P-Card? Standard Purchase Order One time delivery for a specific good or service. When the goods or services delivered are paid in full, the order in complete Budget Statements A report of allocated and expended monies. Cash Flow Statement Depicts whether cash flow is positive or negative. Shows money coming into and and going out of the agency on a monthly basis Project or Program Reports Once programs or projects are complete, a report is developed that outlines the financial status Break Even Analysis A financial analysis technique that can be used to determine sources and amounts of revenue necessary for various participation levels. Indirect Fixed Costs AKA Overhead costs - Admin expenses, utilities, maintenance, debt payments, etc. The costs are incurred by the agency and are necessary for operation, but they are not directly traceable to a specific program. Revenues Money coming into the organization Expenditures A disbursement, expense, or cost related to doing business. Budget Format The line item based object classification Object The item of financial cost such as personnel, supplies, and equipment Classification Refers to the uniform method of grouping like items together 1000: Services: Personnel Cost Control Center Any organizational unit that is administered by a staff person who is responsible for the activities of that unit, including its budget. Financially, it is a unit in which all financial transactions are organized separately. Object Classification Budget 01-04 is what? 1000: Services: Personnel 1100 Salaries, regular 01 Administration 02 Recreation 03 Golf 04 Operations Compulsory Income A significant portion of the revenue used to support public parks and recreation organizations is generated from _____, or taxes? Real Property Taxes A majority of revenue from taxes comes from ____? This is a tax assessed on land and anything that is built or growing on it. Mills Tax rates can be expressed in terms of ___? Personal Property Taxes These are allowed in 41 states and tax household and business tangible property such as cars and furniture and intangible property such as stocks and bonds. Sales Tax Assessed on the sale of many tangible goods Income Tax Assessed on income earned in some states [Show Less]
- Exam
- $13.45
- 0
- 95
CPRP questions and answers graded A+
Psychiatric Rehabilitation .... promotes recovery, full community integration and improved quality of life for persons who have been diagnosed with any me... [Show More] ntal health condition that seriously impairs their ability to lead meaningful lives. Psychiatric rehabilitation services are collaborative, person-directed and individualized. These services are an essential element of the health care and human services spectrum, and should be evidenced-based. WRAP Wellness Recovery Action Plan 00:38 01:04 Assertive Community Treatment (ACT) -an evidence-based practice that improves outcomes for people with severe mental illness who are most vulnerable to homelessness and hospitalization. Principles of Psych Rehab Groupings 1-3= Roles of the Practitioners 4-10= Best Practices in the Field 11-12 PsyR Service Delivery Evidence-Based Practice (EBP) - recognizes the importance of understanding and following research recommendations, while taking into account the service provider's clinical expertise and the goals, preferences, interests, values, and characteristics of the people using the service Empirically Supported Treatment (EST) -a type of intervention that has been proven effective, such as cognitive behavioral therapy for treatment of depression. Evidenced-Based Medicine (EBM) -the process an individual practitioner follows in selecting the appropriate intervention for one individual diagnosed with a particular condition who is experiencing specific symptoms. Recovery ......a deeply personal unique process of changing one's attitudes, values, feelings, goals, skills, and/or roles. it is a way of living a satisfying, hopeful, and contributing life even with limitations cause by illness. Recovery involves the development of new meaning and purpose in one's life as one grows beyond the catastrophic effects of mental illness. Recovery Relating to principles of PsyR Recovery from mental illness involves much more than recovery from the illness. itself. People with mental illness(es) may have to recover from the stigma that they incorporated into their very being; from the iatrogenic effects of treatment setting; from the lack of recent opportunities for self-determination; from the negative side effects of unemployment; and from crushed dreams. Recover is a complex, time-consuming process. The Eight Essential Features of recover-oriented mental health services 1. Recovery can occur without professional intervention. 2. A common denominator of recovery is the presence of individuals who believe in the person in recovery and will stand by him/her. 3. Recovery as a vision does function as a part of a person's ideas or theories about "mental illnesses". 4. Recovery occurs despite that mental health symptoms may reoccur. 5. Recovery changes frequency and duration of mental health symptoms. 6. Recovery is not necessarily a linear process. 7. The consequences of the "illness" (eg. stigma) often can be harder to overcome than any of its symptoms. 8. Recovery does not suggest that a person never had a mental illness of never experienced mental health symptoms. Noordsy et al. definition of recovery is centered around what 3 core concepts: 1. hope 2. taking personal responsibility 3. getting on with life. Principles of Psychiatric Rehabilitation 1. Psychiatric rehabilitation practitioners (PRP) convey hope and respect and believe that all individuals have the capacity for learning and growth. 2. PRP recognize that culture is central to recovery and strive to ensure that all services are culturally relevant to individuals receiving services. 3. PRP engage in the processes of informed and shared-decision making and facilitate partnerships with other people the individual receiving services has identified 4. PsyR practices build on strengths and capabilities of individuals. 5. PsyR practices are person-centered; they are designed to address the unique needs of individuals, consistent with their values, hopes, and aspirations. 6. PsyR practices support full integration of people in recovery into their communities where they exercise their rights of citizenship as well as to accept the responsibilities and explore the opportunities that come with being a member of a community and a larger society. 7. PsyR practices promote self-determination and empowerment. All individuals have the right to make their own decisions, including decisions about the types of services and support they receive. 8. PsyR practices facilitate the development of personal support networks by utilizing natual supports within communities, peer support initiatives, and self-and mutual-help groups. 9. PsyR practices strive to help individuals improve the quality of all aspects of their lives, including social, occupational, educational, residential, intellectual, spiritual, and financial. 10. PsyR practices promote health and wellness, encouraging individuals to develop and use individualized wellness plans. 11. PsyR Services emphasize evidence-based, promising, and emerging best practices that produce outcomes congruent with personal recovery. Programs include structured program evaluation and quality improvement mechanisms that actively involve persons receiving services. 12. PsyR services must be readily accessible to all individuals whenever they need them. These services also should be well coordinated and integrated with other psychiatric, medical, and holistic treatments and practices. 00:06 01:04 SAMHSA's definition of recovery: A process of change through which individuals improve their health and wellness, live a self-directed life, and strive to reach their full potential. SAMHSA's Four Major Dimensions of Recovery 1. HEALTH: Overcoming or managing one's disease(s) as well as living in a physically and emotionally healthy way; 2. HOME: A stable and safe place to live; 3. PURPOSE: Meaningful daily activities, such as a job, school, volunteerism, family caretaking, or creative endeavors, and the independence, income, and resources to participate in society; 4. COMMUNITY: Relationships and social networks that provide support, friendship, love, and hope. The Medical Perspective on Psychiatric Disability -Focused on treating the mental health condition (the symptoms of the psychiatric illness). -Use language such as mental impairment, psychiatric disorder, emotional disturbance, or diagnosis. -Follows the DSM- to be a disorder: -symptoms must be noticeable (clinically significant) -must be/or at risk of causing difficulty in role functioning -must have abnormal/not "culturally-sanctioned" reactions/behaviors to events -a faulty way of perceiving or reacting to the world The Disability Perspective -psych disabilities occur when a mental health condition interferes with a person's function in living, learning, working, and/or social environments and roles. Americans with Disabilities Act (ADA) definition for Disability -a physical or mental impairment that substantially limits one or more major life activities of such individual Social Security Act (SSA) definition for Disability -"the inability to engage in any substantial gainful activity by reason of any medically determinable physical or mental impairment which can be expected to result in death or which has lasted or can be expected to last for a continuous period of no less than 12 months." PRA's definition for Disability -the concept is seen as more relevant to rehabilitation than is the concept of illness and implies the hope of reacquiring abilities and valued roles. The Bio-Psycho-Social Perspective -the health condition is seen as interacting with environmental and personal factors to affect an individual's functioning at the level of body functions and structures, in performance of daily activities, and in participation in values roles and life domains. Bio-Psycho-Social Perspective Functions related to Symptoms of the Body ABC -Affective functions: experience, expression, regulation of affect. -Behavioral functions: energy and drive, sleep and appetites, and psychomotor functions -Cognitive functions: experience of self and time, attention/concentration, memory, and executive functions Positive Symptoms (in regards to Medical Perspective of Psychiatric Disbility) -additions to typical behaviors (present) Ex. delusion, hallucinations, bizzare behaviors, etc. Negative Symptoms (in regards to Medical Perspective of Psychiatric Disbility) -showing a lack of something (absent) Ex. social withdrawl, difficulty producing thoughts or speech, blunted of flat affect, etc. The Social Perspective on Psychiatric Disability -sees the disability as a product of the social and interpersonal factors. -"there is no such thing as a mental illness" -believes that psychiatric symptoms can be a healthy response to a dysfunctional world. -"what looks like illness often represents a method of surviving difficult times or coping with trauma -Believes that because the environment helps to define 'disability', disability is a socially constructed concept. Competency -the ability to apply or use knowledge, skills, attitudes, and personal characteristics to successfully perform critical work tasks, specific functions, or operate in a given role or position. KSA Knowledge, Skills, and Attitudes KSA's Three competency blocks Foundational (bottom tier), industry-related (middle tier), and occupation-related (top tier) KSA's Foundational Block -can be generalized/are core competencies -three tiers: basic workplace skills, basic academic skills, and the personal effectiveness skill (soft skills) Accredidation the approval of an organization stating that they meet the expected standards and competencies Certification granted to an individual by a non-governmental agency Licensure/Registration granted to an individual by a government agency Person-Centered Planning (PCP) -an ongoing collaborative process between an individual and his or her team members (including clinical and rehabilitation professionals as well as natural supports) Process Perspective (in regards to PCP) -how roles, relationships, and planning meetings look different when conducted in a person-centered fashion Documentation Perspective (in regards to PCP) -how the person-centered process is reflected in a written plan. "Dignity of Risk"/"Right to Fail" -respecting each individual's autonomy and self-determination (or "dignity") to make choices for himself or herself IAPSRS Plans Should Include: -person-first language -diagnosis is not as important as the persons' individuality -language should be understandable to all involved and if professional terminology is necessary it should be explained to all. -goals should be written using individuals' own words. PROS Personalized Recovery-Oriented Services A Comprehensive approach to Psychiatric Rehabilitation Assessment includes an assessment of: 1. the person's readiness and preferences for life changes 2. the person's everyday functional strengths and needs 3. the nature of the person's resource supports an barriers Assessment in PsyR Practice -an ongoing process that the person in recovery and their psych practitioner engage in mutually to determine the need to and direction of change in the person's daily living skills and living learning, and working domains [Show Less]
- Exam
- $15.45
- 0
- 90
CPRP Practice Test questions and answers 100% correct
During a community meeting to discuss vandalism, the overall consensus is to add additional education for their children about being responsible. Based on ... [Show More] what is known about deterring vandalism, what should you do? Tactics for additional safety: - front entrance security - lighting - security patrols - additional surveillance - limit to 1 entrance What is the result of analyzing current public relations efforts? Understand the effectiveness of communication channels. Discover the impact of different messages, channels, and markets. Understand effectiveness of message and channels. A/B Testing. What are the goals of public relations efforts? Increase open communication (back and forth) and raise awareness and a positive image. Positive media relations is a results of a mix for reactive, proactive and interactive roles. What is the difference between reactive, proactive, and interactive roles within public relations? Reactive - responding to media requests Proactive - informing media of upcoming events, news Interactive - development of partnerships and relationship that benefits both What type of maintenance tasks should be employed in order to reduce opening injuries from premises defect? Site-specific scheduled inspections. Inspections are the foundations of both a good risk management plan and maintenance program. This helps professionals provide a safe environment for leisure participants. Opening and closing checklists are part of daily facility management. What is premises defect? The concept that the facility is responsible if there is an incident that could have been prevented without negligence. Who should be involved in developing policies? All staff who are impacted by the policies should be the ones who develop them. The board approves the policies. Policies are written and shared once approved by board. All employees should sign off that they received the policies. What is the difference between rules and policies? Policies are the guidelines to make management decisions that help reflect principles in all areas of parks and rec management; Rules are the specific actions requires to implement policies. If a building built before 1992 is being renovated, and needs accessibility improvements, what is the protocol? If the facility is modified or built after 1992, then it is required to be accessible. Caveat --> All barriers must be removed if it does not cause undo difficulty or expense. What are the priorities for barrier removal from the Dept of Justice? 1. Provide access to "get through the door." 2. Provide access to the areas of programs and services. 3. Provide access to amenities of restrooms, drinking, phones. 4. Take other measures to programs and facilities for maximum benefit What must a minor under age 18 have in order to participate in a program? A waiver, but it is not enforceable unless signed by a parent. An agreement to participate is another document which describes the dangers, rules, and instructions about the things parents should discuss with their children. What is the difference between routine maintenance and preventative maintenance? Routine - small regular actions taken to prevent wear and tear Preventative - to reduce the potential for actual or major failures. Also used to prolong life of equipment and reduce "downtime" of essential equipment. What are factors that determine frequency of preventative maintenance? - Nature of the mechanics of the equipment - Cost of the equipment - How central is the equipment to the service delivery? If you are on the project team for a new recreation center, and a new change occurs regarding a construction detail, which procedure would you use to change this? A change order. It's a change to the construction process that is common and required to move forward on the project. With regard to employee pay, your supervisor asks you to determine the equity of pay within positions. What do you do next? Determine the relative worth of each job in the agency compared to other jobs in the agency. Salaries should be determined by the responsibilities of the position, the education requirements, the experience requirements, and supervisory tasks. What are the most common methods for salary increases? Merit (performance for above satisfactory and exceptional) and longevity increases. What is an appraisal instrument? To measure job performance, this appraisal instrument is developed from the job description, and a description that explains what is necessary in order to fulfill the job responsibilities. What other factors beyond an employee's salary should go into personnel costs? Fringe benefits, payroll taxes, overtime, vacation time, holidays, and sick days can exceed actual salaries by 30 - 40 percent. Who is responsible for creating and implementing facility opening and closing procedures? Facility Manager What is the least desirable option to get input from the public about fee changes? Ballot Referendum because that is the final step in implementing the change. In order to find preliminary info, host a focus group, advisory group, task force, survey, or public hearing. Then educate. What is the trend around policy development? Provide more discretion to the employees who are doing the job. All employees must be able to understand rules, policies and procedures to respond to public. What method within the needs assessment process could be generalized to the community as a whole? Needs assessment surveys. Particularly statistically valid surveys. When planning a recreational activity, what is usually the most limiting factor to impact program planning? Health status; other factors such as income, gender, or education wouldn't necessarily impact a community bike ride or walk, for instance. What are the four types of sampling methods commonly used by parks and rec professionals? Random, systematic sampling, purposive sampling, convenience sampling What is systematic sampling? When every "nth" person is selected. What is random sampling? When everyone in the population has an equal chance of being selected. this is the most reliable form of sampling. Purposive Sampling Selects people because they are in a certain desired group. Perhaps they participate in a certain activity or visit a certain facility. What is convenience sampling? When the group surveyed is chosen simply because the location is convenient or accessible to the researcher. Prior to planning a rec program, what should happen first to assess the target population? Determine the needs of the particpants. What are the two types of evaluation methods, and what is the difference? Formative (as it's "forming" to provide ongoing feedback and improve current session) and Summative ("summarizing" at the end of a program to document outcomes, justify to funding agencies, and suggest modifications. What is self-directed activities and why are they important? Self-directed activities are those that require little supervision and are more cost effective. A basketball lesson for middle school students could be self-directed if it became a drop-in program. Requires "General Supervision." This is important because a good comprehensive plan includes a variety of programs, and self-directed programs would offer that. What are the benefits of partnerships, and what are some hurdles? Benefits - prevents duplication of services, allow diversity of service delivery, meets needs of customers, and enhance efficiency. Open Communication Is Key Written agreement is a must - should contain responsibilities, legal considerations, supervision details, quality control, and partnership dissolutions What can be used to select appropriate activities for a program in order to achieve outcome goals and specified objectives? Activity Analysis - which are analyzed for their contributions in four behavioral domains: cognitive, social, physical, and emotional. These are also the four aspects asseessed for client need. What are the four domains of activity analysis? Physical - anything having to do with the human body Social - anything having to do with other people, either others in the group or instructors Cognitive - regarding interpretation of rules, concentration, knowledge, memory, etc. Affective/emotional - regarding feelings and emotions What is Assessment in regard to programming? It is the evaluation that is used prior to implementing a program. It is used to help judge the worth of existing services and help make informed decisions moving forward. Target markets that are viable will have what three characteristics? - Measurable (size of market, characteristics) - Accessible to the market (with physical and fiscal resources, promotional plan, and HR) - Sizable, Large enough market -> Break Even Analysis. What is the next step after assessing the viable target population? Assessing the individual programming needs. This action takes place once the participant has been signed up for the class. An example - assessing skill level of barre students. What is a market? What is the difference between actual demand and latent demand? A market is a potential (and current) set of buyers that have similar characteristics and are willing to buy. Current buyers = actual demand. Potential buyers = latent demand. Easier to move current participants to do more than new potentials to start. Within a limit tho - we want to make sure they still have the resources/time to participate. What are the four P's of the Marketing Mix? Product - agencies and services Price - majorly impacts participation and sets VALUE (free isn't always better) Place - "distribution of products" accessibility, atmosphere, multiple or one location, time schedules Promotion - communicating product (Promotion Mix: advertising, sales/incentives, personal selling, and publicity) What is market segmentation? The process of dividing a large population into small groups with similar characteristics/needs, and exposed to similar media channels/promotions. [Show Less]
- Exam
- $16.45
- 0
- 92
CPRP Parks & Rec Exam Study Guide 1 questions and answers 2023
Operations management consists of what 3 components? Planning and Management, Maintenance Management and Facility Operations Purpose of needs asses... [Show More] sment To receive feedback from the communities' attitudes, opinions and perceptions of the parks. 00:13 01:04 The recreation agency conducts a resources survey to provide the community with what? Programming, facilities, park areas, and services Assessing natural resources requires consideration from what 4 areas? Environmental Impact, Access, Developmental Features, Maintenance and Operations Environmental Impact To develop a plan to preserve the natural environment, resulting from an organization's activities, products, or services that should be beneficial to both visitors and the environment Access A way of entering or leaving that requires the least disturbance to the natural resource area. Developmental features Man-made and natural resources that enhances user participation and increases the aesthetic value of the area. Staffing and maintaining a natural resource area requires what 3 elements? Personnel, equipment and money When conducting a needs assessment for facility development name some areas of focus. Demographic, current participation, attitudes and opinions, barriers facing users, future interests and needs, current satisfaction of facilities and services, safety issues, suggestions for improvement What are the 3 types of fixed asset inventories? Real estate, capital items, special assets real estate Deeds and legal descriptions of the land including all the natural resources and permanent buildings on it. Capital items More expensive organizational products with a longer useful life, ranging from office and fitness equipment to automobiles 00:15 01:04 Name some examples of special assets that may be inventoried. Zoo animals, painting in an art gallery, plants in an arboretum Commodities Products or goods that carry little value but are needed in maintaining the programs operation and day to day functions Why is it important to plan ahead for capital improvement programs? To identify future needs, provide long-term financing for special projects and coordinate community growth. True or False: A typical part of a checklist for opening a facility should be to inspect the site or facility for potential hazards to staff and users. True True or False: Assessing infrastructure (utilities, parking, floodplains) should be solely done by the planning commission. False - This should be a cooperative effort in addition to the Parks & Recreation personnel, local school district(s), planning commissions, other city departments, and/ or local business True or False: Site plans are an estimate of a proposed facility and/or park area. False - Site plans are an accurate, clear, scale depiction of the dimensions and angles of a proposed facility or park area. True or False: A site master plan should exist for each area and facility within the park and recreation agency. True True or False: Any facility built or modified after 1992 must be readily accessible for people with disabilities. True The park and recreation professional should adhere to 4 guidelines in preparing for emergencies and the unexpected; what are they? 1. Identifying potential treat 2. Create an emergency operations plan 3. Develop an evacuation plan for buildings and facilities 4. Establish mail-handling precautions and protocols to identify suspicious letters or packages. In general, building safety and security inspection checklist should be developed for what 4 areas? Opening, closing, operating and monitoring procedures for each facility What are some of the safety inspections that should be done on a regular basis? Inspections of the sprinklers, fire alarms, fire/security doors, downspouts/drains, flammable liquids and chemicals, heating/AC systems, housekeeping problems and personal protective equipment Strategic Plan Plans for operations, program, marketing, facility, and natural resources. SWOT analysis Determine Strengths, Weaknesses, Opportunities, and Threats Master Plans Cover parks, natural resources, and facilities Marketing Plans Cover all aspects of marketing Program plans Detail programs currently offered as well as future programming needs Making partnerships work requires: 1. Open communication 2. Collaborative type of give and take where both parties benefit in some way 3. Articulated understanding of each agency's needs, roles & responsibilities are 4. Written agreement What should a written partnership agreement contain? 1. Outline of each agency's responsibilities 2. Legal responsibilities and liabilities 3. Staff and program supervision details 4. Quality control 5. Partnership dissolution and review of processes What are some reasons partnerships typically fail? 1. Lack of communication 2. Lack of evaluation of the agreement or partnership 3. Loss of control or resources by one agency 4. Lack of trust among partners Evaluation Collecting data to demonstrate the value, worth, or strength/weaknesses of something. Used by the organization, not outside organizations to make improvements and guide decisions Research Systematic investigation of a problem in the field or an area where investigation is needed. Based on theory and more generalized. It is designed to add to knowledge base of the profession. A supervisor wants to advertise an event based on the organization's marketing plan. The underlying purpose of a marketing plan for a public organization is to: serve more people. In determining the cost per participant for a program, the required calculation involves dividing: expenses by total # of participants When an individual wishes to donate securities, stocks and bonds to an agency, they are donating _________. Assets What is the best means to properly handle cash at recreation centers? Implement detailed policies and procedures for cash collecting The process by which a national association provides recognition to individuals who have met specific qualifications is called ______________. certification What is the most effective way to reduce the number of severe injuries on a playground? Maintain proper surfaces An individual who is deaf has signed up to participate in a guided nature hike offered by the local park & recreation agency. The individual has requested a sign language interpreter. The parks & rec agency should: Make arrangements for a sign language interpreter Population Everyone who comprises a particular group Sample A portion of the population (Ex: Adults, age 25-55 can be selected from the entire community) Random sampling Everyone in the population has an equal chance of being selected for participation. Should be used whenever possible. Systematic When every "nth" person is selected to participate in the study. Purposive (purposeful) sampling Selects certain people because they represent a desired group. Convenience sampling A group of people who are convenient or accessible. Increased error rate, but used when the researcher has access to the needed group. Mail surveys Most common type of survey used. Sampling method is selected (usually random sampling) and participants are mailed a survey. Often used for strategic planning. Group administration surveys Done when there is a clustering of people at an activity. Could be surveyed regarding the activity itself or regarding a research issue. Focus groups Gathering of participants in the same room and ask/answer questions verbally. Responses are recorded by a facilitator, hearing other responses sparks thoughts, used for brainstorming. Telephone surveys/interviews Acquire a list of telephone numbers and call, and ask a series of questions. Cheaper and personal interaction, but hang-ups limit data collection. Internet survey Participants are sent a link to a website and complete survey. Becoming more popular. Results are sent directly to the researcher. Downside - miss those without internet Policy Statements Designed to provide general courses of action that will achieve organizational goals and objectives Rules The specific actions required to implement the policies Policy distribution Policies should be put into writing and then distributed to all employees once they are approved by the governing body. Records should be kept of to whom and when policies were distributed. Staff members should sign off indicating they have received and understand the policies. [Show Less]
- Exam
- $13.45
- 0
- 85
CPRP Practice Exam questions and answers 2023
To best understand the internal and external situation the agency is operating in requires a situational analysis. What is the main element of the situatio... [Show More] nal analysis that looks at internal operations and external envionments? SWOT analysis Your agency is updating its logo and developing a marketing plan to showcase the new logo and make it recognizable by the entire community when they see it. The agency is doing what? Branding the agency When developing an emergency action plan, what should the parks and recreation professional do first? Identify poential threats Your supervisor has asked you to identify a financially feasible solution to an ongoing problem occurring at a park that is used during the community's annual summer celebration. In particular, your supervisor wants to more easily control and direct pedestrian traffic to key park locations while limiting traffic within dark and hazardous areas. Based on your supervisors request, which of the following would be the most appropriate solution? Work with the park maintenance department to construct temporary fencing to direct traffic and control access to hazardous area When determining night lighting needs for athletic fields which of the following factors is true? Higher light levels are needed for incresed (player) skill levels (higher light levels needed for competitive play fields compared to recreational play fields) Your current definition of a capital inventory item, developed in 1988, is that "it is an item that costs in excess of $100, is tangible, has a useful life exceeding one year, and is not materially reduced in value immediately by use." During the past 5 years, a larger percentage of the inventory has been missing each year. Your inventory this year indicates that you are currently missing 40% of the inventory. Which of the following strategies is the most likely solution to this problem? Redefine a captial item as one costing in excess of $1,000 and redo the inventory A park and recreation professional is planning a bike ride on local trails for participants over 50. Which of the following participant characteristics will most likely impact program planning? Health status The park and recreation professional supervises an aquatic center and has been in charge of the facility since it opened in 2005. Unfortunately, the facility is regularly opening each season with a deficit in the operating budget. Often, this deficit is attributed to expenses associated with mechanical failures or physical repairs needed at the start of the new season. Which of the following would be the most appropriate initial response to this issue? Develop a seasonal checklist to ensure the appropriate mechanical systems and/or physical amenities are being shut down during the off season. Which of the following best describe the values, attitudes, beliefs, personality traits, and interests of your consumers? Psychographics Your public agency wants to apply for a grant to build a bike trail. The grant is only open to non profit organizations. What is the best way to go about applying for this grant? Form a 501(c)3 friends group and apply through it Complex activities with extensive rules would best be experienced by adults rather than children because of what factor? The cognitive abilities of children are not as advanced as adults Hotel/motel taxes, rental car taxes, and sin taxes are considered what type of tax: Excise tax Which of the following is considereed a variable cost? Participant lunches Someone leaves your organization. Your human resources director decides it is time to examine this position to see exactly what the person does, what skills they use, how much time they spend on tasks and what sort of working conditions exist. The HR director is performing what task? A job analysis In the following example, what is "1000: Services: Personnel" considered? Administration, recreation, golf, operations Budget classification What is the break even cost of a program that has $500 in fixed costs, $700 in variable costs and will have a minimum of 20 and a maximum of 25 participants? $60 When would be the least likely time to check references on a job candidate? Prior to initial screening of applications Which of the following is false in terms of dismissing an employee? Severance packages are required of all employees being dismissed A brief published summary of a position that includes how and where to apply for a job is called: Job announcement Which of the following training methods would best address/meet a skill based training outcome? Simulations The park and recreation professional has recently completed a training program for her soccer officials. Now the professional is concerned with the transfer of the officials training to the work place. Which of the following activities best promotes training transfer by the officials? Ensure officials have an opportunity to perform the trained tasks in the workplace The park and recreation professional plans to complete a natural resource assessment for their community. Which of the following activities would be most appropriate when assesssing these natural resource areas? Determine the maintenance and operation requirements for the areas Which of the following are considered to be more beneficial to the community than the individual? Parks Which of the following is true about legislative advocacy? A public agency employee may lobby as a citizen of the community but not as an employee of the agency Making your park and recreation agency the beneficiary of a life insurance policy is: Considered a planned gift Which statement is false regarding a p-card? P-cards can have a rolling monthly balance Which change would make this organization chart correct without changing the direct supervisor? Move the director of maintenance and both coordinators down one line from the current location Interview questions for candidates are driven by: The essential functions on the job description You are doing a performance appraisal on an employee. What should the performance appraisal be based on? Job description Disciplinary action can be taken for all of the following except: Personality Responsibility for the development of a checklist for assuring uniformity and thoroughness of facility opening and closing procedures typically lies with the: First line facility supervisor You have been assigned as the agency liaison to the project team overseeing the construction of a new recreation center. As the project progresses, the agency decides it wants a split-half, dutch door for the entrance to the office. Which of the following procedures would you use to accomplish this? A change order During the past 6 months, the agency has been sued 5 times by individuals who entered one of the agencys facilities soon after it opened and were injured by a premise defect. Which of the following maintenance functions should the parks and recreation professional improve in order to reduce the number of incidents described above? Scheduled inspections [Show Less]
- Exam
- $10.45
- 0
- 176
Purchase the bundle to get the full access instantly
- 3 Million+ Study Documents
- 100% Money Back Guarantee
- Immediate Download Access
Add To Cart
Reviews 0
Bundle Details
$37.45
- Trusted by 800,000+ Students
- 24/7 Money Back Guarantee
- Download is directly available
129
0
Seller Details
