Information Systems ✔✔WHAT accepts data as input?
a.) Information
b.) People
c.) Information Systems
EIS ✔✔There are different types of
... [Show More] information systems based on the different levels of hierarchy
in an organization. Which one helps senior executives analyze information and come up with
alternate actions and business strategies?
a.) DSS
b.) EIS
c.) MIS
d.) TPS
MIS ✔✔There are different types of information systems based on the different levels of hierarchy
in an organization. Which system helps managers manage their departments more efficiently?
a.) DSS
b.) EIS
c.) MIS
d.) TPS
DSS ✔✔There are different types of information systems based on the different levels of hierarchy
in an organization. Which system helps support business decision-making activities by
manipulating and building upon the information from the systems below it in the hierarchy?
a.) DSS
b.) EIS
c.) TPS
d.) MIS
Technology ✔✔Businesses face difficult decisions regarding their hardware needs. Constant
changes in WHAT can lead to obsolescence?
a.) Technology
b.) Communication
c.) Training
Software ✔✔Various types of WHAT enable companies to utilize their information systems
hardware and networks more effectively?
a.) Software
b.) Technology
c.) People
False ✔✔True or false. Telephones are an example of how information systems are used in
business.
a.) True
b.) False
True ✔✔True or false. Point-of-sale cash registers at a fast-food restaurant are an example of an
information system.
a.) True
b.) False
True ✔✔True or false. Hardware and software are examples of information technology.
a.) True
b.) False
Communication ✔✔One reason IT is important is because video conferencing has become
cheaper, quicker, more collaborative, and more efficient. Of what IT benefit is this an example?
a.) Cost effectiveness
b.) Communication
c.) Product development
d.) Globalization
Cost effectiveness ✔✔IT is important because it helps businesses streamline processes that
increase productivity and profits. What IT benefit does this exemplify?
a.) Communication
b.) Cost effectiveness
c.) Product development
d.) Globalization
Product development ✔✔IT is important because it helps ensure new, quality products reach the
market faster and to more customers and suppliers. This is an example of which IT benefit?
a.) Product development
b.) Globalization
c.) Communication
d.) Cost effectiveness
Online banking ✔✔Information technology is used everywhere: where you work, where you live,
and where you play. Keeping track of financial information and making transfers at anytime, from
home, without waiting in line is an example of what?
a.) Telecommuting
b.) Social networking
c.) Online banking
d.) Online shopping
e.) Online learning
Enterprise Resource Planning (ERP) ✔✔Standardized business procedures that allow for more
consistency within the business and removes redundancy defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Customer Relationship Management (CRM) ✔✔Focused marketing efforts, better customer
experiences, automated reporting, and better cooperation to respond to customer needs defines
what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) ✔✔Network of businesses that are connected to provide
products and services more efficiently to the customer, accommodate rapid growth, and meet
requirements of retailers and distributors defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Knowledge Management (KM) ✔✔Supportive, collaborative, culture that includes corporate
learning to foster corporate efficiency and gain value from intellectual assets defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Enterprise Resource Planning (ERP) ✔✔Typically uses one database to store all information
needed by various business units and increases operational efficiency defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Customer Relationship Management (CRM) ✔✔For a new business, to collect customer
information online and at the register and to consolidate and merge the information to better serve
customers defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) ✔✔Lower costs, improve collaboration, reduce cycle times,
respond to conflict, forecast demand, and manage product flow defines what type of enterprise
system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Knowledge Management (KM ✔✔ [Show Less]