False ✔✔True or false. A storage device consists of all the components that work together to
process data into useful information.
a.) True
b.)
... [Show More] False
EIS ✔✔A digital dashboard displays charts and graphs with up-to-the-minute performance
indicators on sales, profit, expenses and inventory. This is an example of a(n) WHAT?
a.) EIS
b.) DSS
c.) MIS
d.) TPS
True ✔✔True or false. The ability to build a responsive IT infrastructure is one of the key issues
facing information systems management.
a.) True
b.) False
False ✔✔True or false. The terms information technology and information systems have the same
definition and can be used interchangeably.
a.) True
b.) False
E-learning supports the health care demand by training workers more quickly ✔✔How is
information technology impacting the health care industry?
a.) Information technology eliminates data entry errors.
b.) E-learning supports the health care demand by training workers more quickly.
c.) Records are maintained electronically and allow easy access to anyone who needs them.
Improved processes ✔✔Joe and Mary work for a tax preparation company that is implementing
new computer technology. What is a likely impact of this new technology to their jobs?
a.) Improved processes
b.) Reduced stress
c.) More job security
True ✔✔True or false. Businesses invest in information systems for a number of reasons, including
to achieve operational excellence, develop new products and services, improve decision making,
and promote competitive advantage.
a.) True
b.) False
Incentives ✔✔Which of the following is NOT an organizational feature that managers should
consider when building and using information systems?
a.) Politics
b.) Structure
c.) Environment
d.) Incentives
Transaction ✔✔If a student decides to switch classes because she wants a different teacher, this
would be considered a WHAT to the college's information system and would involve interaction
with its accounting or human resource systems?
a.) Credit
b.) Payment
c.) Transaction
False ✔✔True or false. A transaction processing system is created to meet a specific business goal
and to provide a competitive advantage.
a.) True
b.) False
Threat of substitutes ✔✔Which one of Michael Porter's five competitive forces does this describe:
Switching from one product or service to another similar product or service with little cost?
a.) Threat of substitutes
b.) Threat of new entrants
c.) Bargaining power of suppliers
False ✔✔True or false. A virtual company provides only virtual services.
a.) True
b.) False
Core competency ✔✔WHAT is an activity for which a business is a marketplace leader?
a.) Synergy
b.) Growth
c.) Core competency
Enterprise resource planning (ERP) systems ✔✔WHAT involve utilizing computer technology to
link various aspects of a business, including human resources, accounting, and inventory control?
a.) Supply chain management (SCM) systems
b.) Enterprise systems
c.) Enterprise resource planning (ERP) systems
False ✔✔True or false. A customer relationship management system provides a business with an
opportunity to allow customers to know which products are currently available by displaying them
on a website.
a.) True
b.) False [Show Less]