SWA Test 2 - Questions with 100% Correct Answers Brace Commands "Heads Down, Stay Down" Evacuation commands "Release seatbelt, Leave Everything" "Come
... [Show More] this way" "This way out" "Cross your Arms' "Jump" Exit seat additional evacuation commands "Leave Everything" "Come this way" "this way out" "step out" Smoke and fire evacuation commands "cover your nose and mouth" "get below the smoke" Blocked exits Commands Exit Blocked The 30 second review should be done prior to every what? Takeoff and Landing You are the C flight attendant and have just completed your final descent duties. You are nearing landing when you hear the captain yell "BRACE, BRACE, BRACE", what should you do? Remain in brace position and begin shouting brace commands "HEADS DOWN, STAY DOWN" Your aircraft has just come to a complete stop after a crash landing. What do you need to be doing in order to maintain a safe environment? Assess cabin conditions outside of the exits. You are the "B" flight attendant and have heard the command "Evacuate, Evacuate, Evacuate, ALL EXITS" from the captain. What should you do first? Activate the emergency lights You are the "A" flight attendant, and have heard the commands to evacuate from the aircraft. Which exit do you need to command the evacuation? Forward entry door What is the potential situation in which a flight attendant command an evacuation? 1.A life threatening situation 2.Engines not shut down yet 3.Aircraft safely stopped without incident You are the "B" FA and during pushback you notice that the aft galley service door is not sealed properly. What steps need to be taken? 1.Signal flight deck with two chimes 2.wait for verbal instructions from the pilot 3.notify fellow crew members (not in that particular order) There is a disturbance in the cabin and you discover that a passenger has become intoxicated and is being a disturbance to other passengers. Utilizing RPM, how can you start to resolve the situation? 1.Offer passenger nonalcoholic alternative 2.Communicate with the crew about the intoxicated passenger 3.Monitor intoxicated passenger for remainder of the flight You have just landed and are taxiing to the gate when a passenger decides to stand up and walk toward the forward aft portion of the aircraft. What should you do? 1.Advise the passenger the seatbelt is on 2.Notify the captain the cabin is not secure 3.Ask the passenger to return to their seat You have come to a complete stop on the tarmac and have been informed by the captain over the PA that we have been delayed on the tarmac for undetermined amount of time. You see a passenger get up and start walking to the lab. The passenger ignores your direction to return to their seat. What should you do? Notify the captain the passenger did not comply Can a passenger initiate an evacuation? Yes, emergency exit row How long do you have for an evacuation? 90 seconds TNT 1.Type of emergency 2.Notification to passengers 3.Time available to land Where is the emergency checklist located on the 800/Max8? G2 Stowage closet You notice a young gentleman who is not wearing a SWA badge or a local airport badge walking down the jet way. He starts to open the door to walk down the ramp. Who should you do? ask to see their badge The young gentleman walking down the jet way does not have any identification on him. Who must you notify? Ground Operations Supervisor During your preflight duties you notice a box cutter in the liquor kit. What do you do? Notify the captain and the "A" FA During boarding you notice two passengers that are not engaging with the FAs or the people around them. When it comes to service you try to engage with them, but one Passenger is answering for the both of them, not allowing the second passenger speak for themselves. As you pass through the cabin to pick up trash, the second passenger hands you note on a napkin that reads, "help". What should you do? notify the flight deck and fellow flight attendants Which of the travelers below are permitted to be armed? 1.Federal Air Marshall 2.Law Enforcement Officers 3.Federal Flight-Deck Officers You're the "B" FA. After drink and snack service, you notice a man in the last row that is very angry. He begins to shout and use profanity. You try to calm down, but he gets even more upset and starts to push and hit you. What threat level is this? Threat level 2 You are in cruise and someone starts a flight in the back row. How do you communicate this with the flight deck? With four high-low chimes You have an unruly passenger that will not stop kicking and hitting another passenger. What tools do you have onboard to subdue passenger? Wrist restraints [Show Less]