Select the statement that best describes the recommended approach for developing team goals.
Team goals should be developed collectively by the team as
... [Show More] a whole in order to ensure team support for
the goals.
Team goals should be developed independently by the team leader in order to ensure well-designed goals.
Team goals should be developed by a different team member each quarter, rotating through all of the
members of the team so that all interests are equally represented.
Team goals should be developed by members of the highest level of organizational leadership, as they will
be aware of the needs of all teams in the organization.
RATIONALE
Team goals should, in fact, be developed collectively by the team as a whole to ensure buy-in.
While the team leader ultimately approves the goals, he or she should not create the goals without team input.
Team goals are developed at the team level, not the organization level. Additionally, no single team member
should develop the goals alone.
CONCEPT
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Creating Common Goals
2
Which of the following is NOT a core characteristic of high performing teams?
Diverse skill sets
Primary emphasis on planning
Clearly defined roles
Trust among team members
RATIONALE
The main characteristics of high performing teams include clearly defined roles, diverse skill sets, effective
communication, individual accountability, and mutual trust.
A primary emphasis on planning is not a characteristic of high performing teams. In fact, it is more important to
have a strong team than to have a strong plan.
CONCEPT
High Performing Teams: Key Characteristics
3
Which of the following is an example of denotation?
Agatha receives an email from her boss asking her to "send the new retort." Agatha writes back to ask if
her boss meant "report," since these two words have completely different meanings.
Fernando is running late to meet his friend, Jim, at their favorite diner. He asks Jim to order him "The
Regular," which is what they call two scrambled eggs with a side of sausage.
Gemma uses a spelling and grammar checking software to ensure her written communication is clear. [Show Less]