Are you ready to take the Milestone?
Taking this practice test is a stress-free way to find out if you are ready for the Milestone assessment. You can
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and test yourself to discover your strengths and weaknesses. The answer key is at the end of this Practice Milestone.
QUESTION 1
Match each of the descriptions with the relevant phase of team development.
1. Cindy complains to the team lead that she needs more
freedom to direct workflow.
A. Forming
2. Arjan, Ilya, and Sandra meet to talk about the
expectations for the team and their roles.
B. Storming
3. Mariah and Lyra agree that the team’s goals take
precedence over their disagreement.
C. Norming
D. Performing
QUESTION 2
The core characteristics of high performing teams are clearly defined roles, trust among team members, diverse
skill sets, and ______.
A. Advanced technology skills
B. Personal accountability
C. Close friendships between team members
D. Professional certifications and awards
QUESTION 3
Select the statement that best describes the recommended approach for developing team goals.
A. Mario convenes a team meeting, and the team begins to brainstorm possible goals.
B. Angela creates goals for her team and announces them to the team as part of a presentation.
C. Hubert and Elayne each generate goals for the other person’s team to ensure a fresh perspective.
D. Frank, a department head, designs goals for all six of the teams in his department.
QUESTION 4
© 2016 Sophia Learning, LLC
Developing Effective Teams
PRACTICE MILESTONE
Harry manages a small sales team and wants to start off the year by gathering the team to develop some collective
performance goals. Here is one of the goals that they created:
We will collectively increase our client base by 25% as a result of three initiatives: doubling print advertising, making
weekly sales calls, and increasing word of mouth by instituting a referral program.
Which SMART component is missing from this goal?
A. The goal is not measurable.
B. The goal is not action-oriented.
C. The goal is not specific.
D. The goal is not time-phased. [Show Less]