PHR/SPHR Exam Prep
New Review 2023
Path-Goal Theory - ANS-Offering paths to achieve goals. Offers performance rewards,
helping individuals identify
... [Show More] clear paths to achieve their goals and remove obstacles to a
success.
Maslow's Hierarchy of Needs - ANS-Biological & physiological
Safety
Love/belonging
Esteem
Self-actualization
7 Types of Learning - ANS-Linguistic, logical, spatial, kinesthetic, musical, interpersonal,
intrapersonal
Risk Management - ANS-Process of identifying any possible threat and removing or
reducing it. Involves removing hazards, keeping legal docs and policies. Examples:
worker to worker violence, domestic violence, bodily injury, liability for wrongful
termination.
SHRM - ANS-Strategic Human Resource Management
The process by which you plan, align, process and implement the goals in an
organization.
Mission Statements - ANS-More specific descriptions of how an organization will
achieve its vision and goals for the future - about a paragraph.
Vision Statements - ANS-Brief, written descriptions that should inspire and that
communicate the goals of the organization and those they serve. They are forwardfocused.
Strategic Analysis - ANS-Includes environmental scanning:
- SWOT analysis and STEP analysis
Environmental Scanning - ANS-Business research information to keep the competitive
advantage. Can be done externally and internally.
SWOT Analysis - ANS-Strengths
Weaknesses
Opportunities
Threats
STEP Analysis - ANS-Social
Technological
Economic
Political environment
Strategic Planning - ANS-Determining where an organization is going over the next year
or more and how you are going to get there.
Typically organization-wide, but can also include specific units/departments.
SMART Goals - ANS-Specific
Measurable
Attainable
Relevant
Time-based
GAAP - ANS-Generally accepted accounting principles
Cultural Intelligence - ANS-Sensitive to cultures other than their own
Income Statement - ANS-Composed of revenues, expenses and net income for a given
period of time. "Profit and loss statement"
Balance Sheet - ANS-Financial picture of an organization at any point in a given time,
although typically prepared at the end of the month.
Assets = Liability + Capital
Progressive Disciplinary Plan - ANS-1. Verbal warning
2. First written warning
3. Final written warning
4. Suspension and termination
HPWS - ANS-High Performance Work Systems
A set of HR practices that combine work processes that will maximize employee work
performance, knowledge and skills, and manage work flow.
Project Management - ANS-Process of planning, organizing, managing, and executing
a specific assignment that is constrained by time and budget.
LPC Scale - ANS-Least Preferred Coworker Scale
- High score - leader has a human relation orientation
- Low score - leader is more task oriented
Fiedlers Contingency Theory - ANS-Group performance is based on the leader's
psychological orientation and three additional variables:
- Group atmosphere
- Task structure
- Leader's position of power
4 Styles of Leadership -
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