NUR 243 Final Exam - Questions and Answers Attributes and criteria STEEP Safe Timely effective efficient equitable patient centered care Safe all
... [Show More] patients should expect care to be delivered without error and free of injury -requires competent clinicians who demonstrate appropriate knowledge of health/illness status of patients being treated and practice within scope -requires inter professional teamwork and collaboration at all levels of the organization Timely reducing wait time for healthcare delivery services -important to avoid harmful delays that can occur with certain medical conditions if delivered timely -wait time and harmful delays are reduced and care is offered before unnecessary complication occur Effective offering evidence based services that address the most important healthcare concerns to individuals and the most vulnerable population groups -integration of curative and preventative services and refraining from providing to those would not benefit (EOL receiving transplant) -avoids underuse and overuse of healthcare services Efficient avoiding waste of resources for care delivery -time, cost, supplies, treatment -standard process and products instead of using other system to save money and time -care coordination can reduce redundancy in diagnostic tests, prevent unnecessary hospitalizations and improve the patients quality of life -reduces waste and improves values Equitable providing care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location, and socioeconomic status -serves people with limited resources with same essential treatment as people with more resources Patient centered care responsive to individual patient preferences, needs, values -treating patient with respect and dignity -requires partnering with patient/ his or her family in every aspect of care Theoretical links Donabedians quality assessment model -requires looking at the structures of care -process of care -outcomes of care Structure of care Characteristics of settings in which care is delivered -size -governance -management structure, equipment, supplies, staff, provide knowledge, attitudes -affects both processes and outcomes of care -facilites/ setting/ technology/ equipment/ healthcare workers (looks at needing basic resources to operate) Process of care PRIMARY FOCUS OF QUALITY ASSESSMENT health care provided as well as support function s and services offered , technical quality of services( staff and providers perform the technical aspects) , quality of interpersonal interactions, adequacy of patient education, access, safety, promotion of care -assessment/ diagnosis/ treatment/ provider, client interactions Outcomes of care end result of an encounter with the healthcare system, impacted by both processes and structures of care -mortality, morbidity, functional status, disease, patient experiences, cost Context to nursing and health care Nurses are front line defense against actual and potential risks to patients -all healthcare providers are responsible fro delivering safe, effective, efficient, patient centered care -requires understanding and willingness to participate in activities that promote and ensure high quality care [Show Less]