Negligence -ANSWER Which of the following acts is considered an unintentional tort?
Tort -ANSWER An offense committed in violation of a public law is
... [Show More] known as which of the following?
Libel -ANSWER A medical assistant posts damaging remarks on a social media site about a provider at the clinic where she is employed. She may be legally found guilty of which of the following?
Informed consent -ANSWER The document signed by a patient agreeing to have a venipuncture procedure after the phlebotomist explains the method, risks, and consequences is called
Informed Consent -ANSWER Prior to performing a venipuncture, the phlebotomist explains the procedure to the patient and obtains their signature on which of the following?
patient's signature was his/her own. -ANSWER Under recommendation of the physician, a patient has opted to undergo an invasive procedure. When serving as a witness to the patient's consent to treatment, the medical office assistant is attesting to the fact that the
AHA (American Hospital Association) -ANSWER While exiting a patient's room, a phlebotomist is approached by a nurse in the hallway, who asks the phlebotomist if the HIV blood sample was obtained, to which the phlebotomist responds, "Yes." This situation violates the policies of which of the following associations?
assignment of benefits -ANSWER Which of the following must be filled out by the patient in order to forward payment to the physician's office?
CMS-1500 -ANSWER Which of the following documents does the provider or facility need to submit in order to receive reimbursement from an insurance company?
assignment of benefits -ANSWER Which of the following forms is used by the medical office to ensure that insurance payments are made directly to the physician?
Payment is misplaced -ANSWER Which of the following is the most likely cause of the deposits not agreeing with the credits on the day sheet or the patient ledgers?
insurance allowed amount. -ANSWER When posting an insurance payment via an EOB, the amount that is considered contractual is the
accounts receivable report. -ANSWER A list of all account balances and the amounts owed to the medical practice at the end of the day is called an
patient's claim number, physician's NPI, patient's insurance ID number -ANSWER When following up on a denied claim, a medical office assistant should have which of the following information available when speaking with the insurance company? (Select the three (3) correct answers).
state and federal guidelines. -ANSWER A medical office assistant's knowledge of a statute of limitations for collecting an overdue account is an example of managing the collections process while complying with [Show Less]