management correct answersgetting work done through others
efficiency correct answersgetting work done with a minimum of effort, expense, or
... [Show More] waste
effectiveness correct answersaccomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction
planning correct answersthe process of determining the organization's desired future position and deciding how best to get there
organizing correct answersthe process of designing jobs, grouping jobs into manageable units, and establishing patterns of authority among jobs and groups of jobs
leading correct answersthe process of motivating members of the organization to work together toward the attainment of organizational goals
controlling correct answersthe process of monitoring and correcting the actions of the organization and its people to keep them headed toward their goals.
Mintzber's Managerial Roles correct answersInterpersonal, Informational, Decisional
Interpersonal Roles correct answersfigurehead, leader, liaison
Informational Roles correct answersmonitor, disseminator, spokesperson
Decisional Roles correct answersentrepreneur, disturbance handler, resource allocator, negotiator
Frederick W. Taylor correct answersFather of Scientific Management
top managers correct answersexecutives responsible for the overall direction of the organization
middle managers correct answersresponsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives
first-line managers correct answerstrain and supervise the performance of nonmanagerial employees who are directly responsible for producing the company's products or services
team leaders correct answersmanagers responsible for facilitating team activities toward goal accomplishment
figurehead role correct answersthe interpersonal role managers play when they perform ceremonial duties
leader role correct answers the interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives [Show Less]