Mental Health ATI questions and Correct Answers
A charge nurse is conducting a class on therapeutic communication to a group of newly licensed
... [Show More] nurses.
Which of the following responses by the newly licensed nurse requires additional teaching regarding
nonverbal communication?
A. Personal space
B. Posture
C. Eye contact
D. Intonation - Correct Answer: D. Intonation
Intonation is the tone of one's voice and can communicate a variety of feelings.
A nurse is communicating with a client on the acute mental health facility. The client states, "I can't
sleep. I stay up all night." The nurse responds, "You are having difficulty sleeping?" Which of the following
therapeutic communication techniques is the nurse demonstrating?
A. Offering general leads
B. Summarizing
C. Focusing
D. Restating - Correct Answer: D. Restating
Restating allows the nurse to repeat the main idea expressed.
A nurse is communicating with a newly admitted client. Which of the following is a barrier to
therapeutic communication?
A. Offering advice
B. Reflecting meaning
C. Listening attentively
D. Giving information - Correct Answer: A. Offering advice
Offering advice to a client is a barrier to therapeutic communication and should be
avoided. Advice tends to interfere with the client's ability to make personal decisions and choices.
A nurse is conducting therapy with a several clients and their families. Effective communication with
clients and families is based on
A. discussing in-depth topics with which the client feels comfortable.
B. using silence to avoid unpleasant or difficult topics.
C. attending to verbal and nonverbal behaviors.
D. requiring the client and family to ask for feedback. - Correct Answer: C. attending to verbal and nonverbal behaviors
When a family asks a nurse for reassurance about a client's condition, which of the following is an
appropriate response?
A. "I think your son is getting better. What have you noticed?"
B. "I'm sure everything will be okay. It just takes time to heal."
C. "I'm not sure what's wrong. Have you asked the doctor about your concerns?"
D. "I understand you're concerned. Let's discuss what concerns you specifically." - Correct Answer: D. "I understand you're concerned. Let's discuss what concerns you specifically."
A therapeutic response reflects upon, and accepts, the family's feelings, and it allows the
members to clarify what they are feeling. [Show Less]