LMA is a hypothetical well-established tobacco firm based in Sydney. The company is expanding fast in terms of both new staff and business. The CEO has
... [Show More] noted some recruitment and selection issues and has called your team of HR consultants to meet with him and the HR Manager to solve them. CURRENT RECRUITMENT ISSUES LMA has seen a gradual decline in the number of applications they received per job opening. Furthermore, recruitment evaluations have shown that the recruitment process is not effective, especially in terms of productivity, quality and cost of recruitment. Noticeably, there are issues of high staff turnover. New employees tend to leave after 1-3 years of joining the company,
causing huge financial loss and putting a strain on the recruitment function. CURRENT SELECTION ISSUES * Interview questions are not currently standardized for each position. Interview questions are about applicants' CV and prior experience, the job description, and some other more general questions. Questions are sometimes used to gauge how applicants respond to unexpected situations. 'Forward looking' questions are used to assess candidates' motivation and how they see their future. *Competency questions are not generally used * Different interviewers approach interviews differently * Not all candidates had the same number or type of interviews, even for the same type of role. Some
candidates did not complete tests at all; some completed tests during the first interview and some completed them afterward. There was general confusion over the process, and how the number of interviews was decided upon. * Many reported that once they met the CEO at their final interview, his passion convinced them they wanted the job, but his vision is expressed personally and only to those meeting him at the final interview. QUESTIONS You have been tasked, as an HR consultant, with helping LMA revise its recruitment and selection process. 1. Considering the fact that tobacco is a controversial industry, decide on the main recruitment approach for LMA (employer branding versus
realistic job preview) and justify your suggestion 2. List out in bullet points the weaknesses of the current selection methods 3. Suggest a complete selection process for an accountant in LMA and justify your suggestions [Show Less]