Which actions should be completed by the manager of a group of nursing case managers? (SATA)
- Study the current licensed to unlicensed staffing
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- Discuss revision of position descriptions for cross trained staff
- Analyze status of clients movements through clinical pathways
- Match clinical pathway actions with expected diagnostic related grouping activities
- Coordinating communication among all departments in the organization
- Analyze status of clients movement through clinical pathways
- Match clinical pathway actions with expected diagnostic related grouping activities
- Coordinate communication among all departments in the organization
Case management is being implemented in a major city hospital. What should the manager include when instructing the nursing staff about this care delivery method? (SATA)
- The case manager advocates for the client and family
- The case manager identifies outcomes and coordinates care activities
- Case managers help control the costs for high-risk, high cost client populations
- Identifying tasks that can be performed by other care providers is just one activity
- Case management includes the client, family and all health care provider involvement
- The case manager advocates for the client and family
- Case managers help control the costs for high-risk, high-cost client populations
- Case management includes the client, family and all health care involvement
What term began to be used in the 1960's to describe case management?
- process control
- risk management
- quality improvement
- utilization management
- utilization management
The count of hydrocodone is incorrect. After several mins of searching the medication cart and medication records, no explanation is found. Who should the primary nurse notify about the discrepancy?
- nursing unit manager
- hospital administrator
- quality control manager
- healthcare provider prescribing the med
- Nursing unit manager
The nurse leader conducts an education session for the nursing staff regarding case management. Which statement made by the nursing staff indicates they do NOT understand the role of case management?
- It increases hospital profits by providing the optimal client care
- it manages the client are by managing the client care environment
- it promotes the appropriate use of hospital personnel and resources
- It represents that primary health prevention is managed by a single case manager
- it represents that primary health prevention is managed by a single case manager
(Case management represents an interdisciplinary health care delivery system, but not the primary health prevention that is managed by a single case manager )
During an interview for the position of manager in the health care industry, the candidate is asked about the important qualities of a successful manager. Which response would be appropriate? (SATA)
- A successful manager should take risks
- A successful manager should tolerate uncertainty
- A successful manager should show willingness to lead and follow peers
- A successful manager should experiment with ideas for a unique situation
- A successful manager should exert power for communication through different channels
- A successful manager should take risks
- A successful manager should tolerate uncertainty
- A successful manager should experiment with ideas for a unique situation
A nurse manager determines which nurses on the unit will care for patients for the upcoming shift. Which element of the health care system is the manager practicing?
- Delegation
- Leadership
- Supervision
- Assignment
- Assignment
A nursing student is listing the nursing manager's role in the hospital setting. Which roles listed by the nursing student are accurate? (SATA)
- The nursing manager coordinates the activities of the nursing staff in delivering nursing care
- The nursing manager uses appropriate leadership styles to create a nursing environment for clients and staff
- The nursing manager investigates ways to improve nursing care and further define and expand the scope of nursing practice
- The nursing manager establishes an environment for collaborative care to provide safe and quality care with a positive client outcome
- The nursing manager provides independent care to women during pregnancy, labor and delivery and also provides care to the newborn
- The nursing manager coordinates the activities of the nursing staff in delivering nursing care
- The nursing manager uses appropriate leadership styles to create a nursing environment for clients and staff
- The nursing manager establishes an environment for collaborative care to provide safe and quality care with a positive client outcome
In a mass casualty situation, which is the facility-level organizational model for disaster management used by hospital or long term care facilities?
- Emergency operations center (EOC)
- Hospital incident command system (HICS)
- National incident management system (NIMS)
- Federal Emergency Management Agency (FEMA)
- Hospital incident command system (HICS)
The nurse would consider which disaster management plan to be most applicable if an earthquake hits a metropolitan area, causing death and injuries?
- recruitment of additional healthcare personnel
- evacuation and relocation from the disaster site
- activation of the facilities emergency management plan
- collaboration of multiple agencies and health care facilities
- Development of policies and procedures for managing these events
- Activation of the facility's emergency management plan
- Collaboration of multiple agencies and healthcare facilities
Which action makes a nurse manager also a leader?
- implementing best management skills when hiring employees
- having financial accountability associated with the organization
- screening effectively to select the right employees for the organization
- helping employees reach the highest level of their potential excellence
- Helping employees reach the highest level of their potential excellence
What qualities does the the professional nurse require to lead, manage and follow in a team?
- being insensitive
- impeding relationships
- exercising self awareness
- motivating self and others
- managing emotions in self and others
- exercising self awareness
- motivating self and others
- managing emotions in self and others
The nurse manager is delegating tasks to the healthcare team to care for a client who underwent brain surgery. Which individuals on the team share accountability during delegation? (SATA)
- attendant
- nurse manager
- certified tech
- healthcare provider
- UAP
- Health care provider
- nurse manager
The nurse leader as a manager makes a decision regarding the method of documentation that benefits the nursing team. Which type of decision-making style does the nurse leader utilize?
- Autocratic
- informative
- paternalistic
- shared decision making
- paternalistic
(The nurse manager is making a decision based on what is best for the nursing team)
The nurse leader suffers from headaches, HTN and GI probelms. Which affirmative statement by the leader reflects an appropriate way to manage stress?
- I will avoid protein
- I will plan a vacation
- I will get enough sleep
- I will participate in support groups
- I will get enough sleep
The nurse manager asks the staff nurse to participate in creating new guidelines for providing services to the client. Which management strategy utilized by the nurse manager?
- insubordination
- use of expert power
- empowerment of staff
- management by exception
- empowerment of staff
What are the responsibilities of the nurse as a leader? (SATA)
- being accountable for financial matters
- encouraging the direct care nurses to provide input into decisions
- Identifying charge nurses who have a potential to become managers
- being responsible for the selection, hiring and orientation of employees
- ensuring the day to day activities of the staff are correctly planned and executed
- Encouraging the direct care nurses to provide input into decisions
- ensuring that day to day activities of the staff are correctly planned and executed
The unit manager comes to work obviously intoxicated. Which action is the staff nurse ethically obligated to take?
- call the security guard
- tell the nurse manager to go home
- have the supervisor validate the observation
- offer the nurse manager a large cup of coffee
- have the supervisor validate the observation
(Call the supervisor and have them confirm the suspicion and handle the situation)
Which intervention is a part of the response phase of disaster planning?
- stabilize the community
- limiting the impact of disaster
- implementing the disaster plan
- evaluate the events of disaster management
- implement the disaster plan [Show Less]