1) Debbie has been hired by a web design company to specifically ensure designers maintain their knowledge of new technologies. Designers that produce
... [Show More] sites that do not meet standards or take too long to create will face repercussions set by Debbie. Which of the following best describes what Debbie was hired for?
A) Profit management
B) Efficiency management
C) Cost management
D) Skill management
E) Performance management - ANSWER E
2) Effective performance management begins with defining the job and which of the following?
A) Clarifying career planning
B) Identifying promotion decision
C) Describing the appraisal methods
D) Defining performance standards
E) Calculating the related pay scale - ANSWER D
3) To clarify performance expectations, which of the following should be developed?
A) Strategic objectives
B) A list of traits
C) An HR strategy
D) A business plan
E) Measurable standards - ANSWER E
4) What is the key success factor for effective performance appraisal that will lead to optimum employee performance?
A) Scheduled performance appraisals between a manager and an employee
B) Performance appraisals between a manager and an employee followed by a reward or bonus
C) Evaluations of the performance appraisal dialogue between a manager and an employee by senior management
D) The quality of the performance appraisal dialogue between a manager and an employee
E) A participative approach to performance appraisal between a manager and an employee - ANSWER D
5) What is an individual's direct contribution to their job-related processes?
A) Productivity evaluation
B) Task performance
C) Efficiency measure
D) Effectiveness of activity
E) Logistical appraisal - ANSWER B
6) A manager wishes to give a new employee a pay increase sooner than scheduled. The employee has a great positive attitude that has made other workers more positive and productive. What is this employee receiving an earlier pay increase for?
A) Related performance
B) Social performance
C) Influential performance
D) Direct performance
E) Contextual performance - ANSWER E
7) Specific values, used in parts of Asia, lead to an emphasis on appraisals that are based upon personal attitudes and moral characteristics that appear to reflect traditional values, such as hard work, loyalty, and respect toward senior staff. What are these values called?
A) China values
B) Eastern values
C) Confucian values
D) Mao values
E) Conventional values - ANSWER [Show Less]