human resources
Often shortened to HR
HR
may be referred to as a function.- Department is synonymous with being a function.
-started as an
... [Show More] employment office to free up managers responsibility of hiring employees and time.
employment office origin
- up until WWII people rarely changed jobs
-in a small business hiring required little supervising time
-need for employees arose as organization expanded
-initially a part time clerk hired to help out with paperwork
Employment office
-became a fulltime position as work increased
-clerks from many areas brought in to work in one place
-supervisor appointed to oversee activities of clerks
- this led to consistency in hiring practices
first personnel managers
supervisors of first employment offices
paymaster
worked for business units or departments. ensured employees were paid
payroll
paymasters grouped into single office as tasks and scope of position expanded. eventually assigned to personnel. now usually outsourced
payroll complexities
Whithholding became necessary due to government regulations
HR operation when payroll was assigned to personnel
-payroll commonly outsourced
-scope of payroll has continued to expand
Fringe benefits
created to entice workers to stay with their employers
-assigned to personnel
-worker compensation and retirement
Union Relations
-laws created that gave employees opportunities to form unions
-complexities of dealing with unions assigned to personnel
-eventually handed to HR as the title changed from personnel to HR
Training programs
created to respond to civil rights act passage to keep employees up to date on procedures, as well to respond to the growing demand for people with expertise
Organizational issues
Hr presents an enigma to many executives
-Hr provides services to free up the time of employees in other departments
-HR doesnt generate revenue and seen as second class
-HR managers paid less than organizational peers
HR Name
title reflects diversity of duties and importance of its contribution to an organization
Acceptance of HR
efforts of HR are appreciated
-Few managers would willingly take on the HR tasks
-Scope of Hr likely to expand in the coming years
Proprietors
used to do everything in a business. could be the business owner or a sr member employee
1980s
the year the HR name change became most prevalent
60's & 70's
time period medicaid and medicare expansion brought big changes that exceeded many peoples training.
mid 70s
time period personnel dept interacted with variety of external forces that caused the need for more training
-Affirmative action
EEO
Worker Safety
Social Responsibility
After WWII
Time period workman comp, Social security and retirement programs were created.
who HR typically reports to
CEO or COO
ceo
preferred contact for HR
-bc-
strengthens the HR department
preserves independence
limits conflict of interest
avoids inter departmental conflict
Line
department that performs the work of an organization, creates products and generates revenue
staff
department that facilitates the work of and organization, helps the other dept operate and rarely generates revenue.
staff department
can be removed and products or services will usually continue to be produced but does impair line operations- In hospitals this dept includes, housekeeping, finance, env services and maintenance
Chain of command
starts with lowest person, who reports to a supervisor, authority is limited to dept or persons. CEO is the end, or at the top of the hierarchy.
statutory benefits
benefits given, required by law
Why does HR exist?
largely service and rendering, providing guidance, assistance, advice and whatever services may be deemed necessary
line authority for Hr is limited to who?
HR employees
Who rarely has the power of enforcement?
HR
What factors affects HR?
placement in organization
perception by other employees
behavior of hr staff and managers
expectations by SR managers
education of Hr employees
Models of HR organization
Clerical, counseling, industrial relations, control and consulting
Clerical model
Common stereotype of HR- filing papers, maintaining records, administering benefits [Show Less]