Exam (elaborations) Essentials of MIS, 10e (Laudon/Laudon) Solved (IS3310) Studyguide for Essentials of MIS by Laudon, Kenneth, ISBN 9780132668552, ISBN:
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Chapter 1 Business Information Systems in Your Career
1) Internet advertising is growing at a rate of more than 30 percent a year. Answer: FALSE
Diff: 3 Page Ref: 6 AACSB: Reflective Thinking CASE: Comprehension
2) A business model describes how a company produces, delivers, and sells a product or service to create wealth.
Answer: TRUE
Diff: 1 Page Ref: 11 AACSB: Reflective Thinking CASE: Comprehension
3) Information technology (IT) consists of all the hardware that a firm needs to use in order to achieve its business objectives, whereas information systems consist of all the hardware and software needed.
Answer: FALSE Diff: 2 Page Ref: 13 AACSB: Use of IT
CASE: Comprehension
4) Computers are only part of an information system. Answer: TRUE
Diff: 1 Page Ref: 15 AACSB: Use of IT CASE: Comprehension
5) Information systems literacy describes the behavioral approach to information systems, while computer literacy describes the technical approach.
Answer: FALSE Diff: 1 Page Ref: 15 AACSB: Use of IT
CASE: Comprehension
6) The dimensions of information systems are people, organizations, and information technology. Answer: TRUE
Diff: 1 Page Ref: 16 AACSB: Use of IT CASE: Comprehension
7) In order to understand how a specific business firm uses information systems, you need to know something about the history and culture of the company.
Answer: TRUE
Diff: 1 Page Ref: 16 AACSB: Use of IT CASE: Comprehension
8) Developing a new product, fulfilling an order, or hiring a new employee are all examples of business processes.
Answer: TRUE
Diff: 1 Page Ref: 16 AACSB: Reflective Thinking CASE: Comprehension
9) Business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization.
Answer: FALSE Diff: 2 Page Ref: 16
AACSB: Reflective Thinking CASE: Comprehension
10) Employee attitudes about their jobs, employers, or technology can have a powerful effect on their abilities to use information systems productively.
Answer: TRUE
Diff: 1 Page Ref: 17 AACSB: Use of IT CASE: Comprehension
11) A network requires at least three computers and a shared resource. Answer: FALSE
Diff: 2 Page Ref: 17 AACSB: Use of IT CASE: Comprehension
12) An IT infrastructure provides the platform on which the firm can build its information systems.
Answer: TRUE
Diff: 1 Page Ref: 18 AACSB: Use of IT CASE: Comprehension
13) UPS's use of Web-based tools that allow customers to embed UPS functions, such as tracking and cost calculations, into their own Web sites was an information systems solution used to achieve customer intimacy.
Answer: TRUE
Diff: 3 Page Ref: 19 AACSB: Analytic Skills CASE: Comprehension
14) Identifying a problem includes agreeing that a problem exists. Answer: TRUE
Diff: 1 Page Ref: 21 AACSB: Reflective Thinking CASE: Comprehension
15) Political conflict is an example of the people dimension of business problems. Answer: FALSE
Diff: 3 Page Ref: 22 AACSB: Reflective Thinking CASE: Comprehension
16) As a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks.
Answer: TRUE
Diff: 2 Page Ref: 25 AACSB: Use of IT CASE: Comprehension
17) As described in the opening case of the chapter, Disney is implementing new information systems in order to create new products, games, and rides.
Answer: FALSE Diff: 2 Page Ref: 3
AACSB: Reflective Thinking CASE: Comprehension
18) An understanding of enterprise-wide systems for customer relationship management is one of the skills relevant to careers in marketing.
Answer: TRUE
Diff: 2 Page Ref: 26 AACSB: Use of IT CASE: Comprehension
19) Whereas marketing and financial careers have been transformed by the growth in information systems, management has—so far—remained relatively unaffected. Answer: FALSE
Diff: 2 Page Ref: 26 AACSB: Use of IT CASE: Comprehension [Show Less]