CPI Quiz 27 Questions and Answers Latest
What are the core values of NCPI? - Correct AnswersSafety, security, care, and welfare
What are the four
... [Show More] crisis development levels and the staff approach? - Correct Answers1) anxiety —> supportive
2) defensive —> directive
3) risk behavior —> physical intervention
4) tension reduction —> therapeutical rapport
What are the 3 reasons for using the supportive stance? - Correct Answers1) communicate respect
2) non threatening
3) maintain safety
What are the 5 steps in the verbal escalation continuum? (Kite graph) - Correct Answers1) questioning
2) refusal
3) release
4) intimidation
5) tension reduction
(Quick red robots in tuxedos)
What is the purpose of the decision making matrix? - Correct AnswersUnderstand the level of risk in a situation alongside the severity and likelihood
Who does the COPING model effect? - Correct AnswersThe individual and staff
CPI Crisis Development Model - Correct AnswersCrisis development/behavior levels vs staff attitudes/approaches
Crisis development/behavior levels - Correct Answers1. Anxiety 2. Defensive 3. Risk Behavior 4. Tension Reduction
Staff attitudes/approaches - Correct Answers1. Supportive 2. Directive 3. Physical Intervention 4. Therapeutic Rapport
Reasons for using the supportive stance - Correct Answerscommunicate respect, nonthreatening, maintain safety
Verbal escalation continuum - Correct Answersquestion (information seeking, challenging), refused (non-compliance), release (verbal or emotional outburst), intimidation (verbally and/or nonverbally threatening staff), tension reduction (decrease in physical and emotional energy)
Decision-making matrix - Correct Answersrisk- the chance of a bad consequence
severity vs likelihood
CPI values/philosophy - Correct Answerscare, welfare, safety, security
Keys to Limit Setting - Correct AnswersSimple and clear
Reasonable
Enforceable
Examples of Limit Setting - Correct Answersinterrupt/redirect
when and then
if and then
internal factors - Correct AnswersFactors within a person (such as ability)
external factors - Correct Answersenvironmental characteristics that cause behavior
COPING model - Correct Answers1. control
2. orient
3. pattern
4. Investigate
5. negotiate
6. give (control back)
SEAT - Correct Answers1. safe
3. effective
4. acceptable
5. transferable
The RESPONSE continuum - Correct Answers1. relax and downplay
2. explain or ask
3. state or tell
4. prompt, gesture, or sign
5. Option to Use Physical Intervention
6. Nurture Recovery
7. Support
8. Engage and Learn
Underpen means? - Correct AnswersCare, welfare, saftey, security
Crisis development/ behavior levels? - Correct AnswersAnxiety, defensive, risk behavior, tension reduction
Staff attitudes/ approaches? - Correct AnswersSupportive, directive, physical intervention, therapeutic rapport
Reasons for using the supportive stance? - Correct AnswersCommunicate respect, non threatening, maintain safety
Verbal escalation continuum? (Kite diagram) - Correct AnswersRelease, refusal, questioning, tension reduction, intimidation
Unproductive? - Correct AnswersOverreact/underreact
Decision making matrix? - Correct AnswersOutcome and likelihood [Show Less]