CPI Exam Quiz Questions and Answers
Crisis Development Model - Correct AnswersIndividual Behavior Staff Attitude
1. Anxiety 1. Supportive
2.
... [Show More] Defensive 2. Directive
3. Acting Out 3. Non-Violent Crisis Intervention
4. Tension Reduction 4. Therapeutic Rapport
Anxiety - Correct AnswersA noticeable increase or change in behavior
Supportive - Correct AnswersAn empathic, non-judgmental approach attempting to alleviate. (Listening, take a break)
Defensive - Correct AnswersBeginning stage of loss of rational. (Belligerent, Challenging)
Directive - Correct AnswersStaff takes control of the potential escalation. (Timer, Walk)
Acting-Out Person - Correct AnswersTotal loss of control.
Nonviolent Crisis Intervention - Correct AnswersRestraint is last resort
Tension Reduction - Correct AnswersDecreases in emotional and physical energy that occurs after a person acts out, regaining rational.
Therapeutic Rapport - Correct AnswersCrying, falling asleep, apologizing, hugging.
Proxemics - Correct Answers1 1/2-3 feet space (depends on size, gender, cultural)
Paraverval Communication - Correct AnswersTone, Volume, Candance
Verbal Escalation Continuum - Correct AnswersQuestion, Refusal, Release, Intimidation, Tension Reduction
Questioning - Correct AnswersInformation seeking
Challenging- questioning authority, evasive, attempting to draw staff in
Questioning interventions - Correct Answersgive arational response
stick to the topic, ignore the challenge
Refusal - Correct Answersnon-compliance, loss of rational
Refusal Interventions - Correct Answersset limits- First...Then
Release - Correct Answersverbal acting out and emotional outburst
Release interventions - Correct Answersallow student to act out, remove audience
Intimidation - Correct Answersverbal/nonverbal
Intimidation Intervention - Correct Answersseek assistance, avoid hands on, take it serious
Tension Reduction - Correct AnswersA drop in energy, low level defensive
Verbal Intervention Techniques - Correct Answerscalm, isolate situation, enforce limits, listen, be aware of non verbal, consistant
Empathic Listening - Correct Answersactive process to discern what the person is saying.
non-judgmental, undivided attention, listen carefully, allow silence, restate to clarify
Unproductive Response - Correct Answersfreezing, over reacting, responding inappropriately
Productive Response - Correct Answersincrease speed in strength, increase awareness, decrease reaction time
Strike - Correct Answersa weapon coming in contact with a target (hit, kick, throw)
Grab - Correct Answersthe control or destruction of a part of one's anatomy
CPI Principals' of personal safety - Correct AnswersBlock and Move
Precipitating Factors - Correct Answersinternal/external cause of acting out-staff has no control of
Rational Detachment - Correct Answersstay professional, don't take it personal
Integrated Experience - Correct Answersthe concept the behaviors and attitudes of staff impact the behaviors and attitudes of those in their care- visa-verse
Precipitating factors Can - Correct Answersprevent behaviors, recognize staff is not the case, avoid becoming the cause.
CPI Purpose - Correct AnswersCare, Welfare, safety, security of all [Show Less]