CNA Review for Final or State Exam FROM KYLA
Lesson 1: Intro to Role of the Nurse Aide
The Role of the CNA
- Generally, CNA’s assist nurses in
... [Show More] meeting the following needs of residents:
o Hygiene
o Safety
o Nutrition
o Exercise
o Elimination needs
▪ Primary Goal is to provide:
• Daily care
• Comfort needs
• Health needs
- Most important quality of a health care worker
o Compassion
o Empathy
Professionalism includes
- Respecting each person as an individual
- Being loyal
- Not accepting money or valuables from or on behalf of a resident, either as a gift or tip.
Ethical Behavior is to:
- Be accountable
- Respect others
- Maintain confidentiality
Healthcare workers have a legal and moral obligation to keep all information confidential. The Health Insurance Portability and Accountability Act (HIPAA)
PHI – Protected Health Information (PHI) – law to protect the privacy of health information
Scope of Practice
- Nursing assistants must know what they are required and allowed to do on the job as well as those duties/responsibilities they are prohibited from doing according to Standard 14.
- Activities they can legally do
Communication with resident …
- Objective data – information obtained through observation and use of the senses.
- Subjective date – information you are unable to observe or verify
Develop trust in you and your facility by
- Keep commitments
- Speaking will of others
- Support your facility and team
Observing and Reporting
- Needs to observe and report any change in the resident’s appearance.
- Routing reporting - done at end of shift
- Dangerous or unusual observations – immediate reporting
Care Plan Participation
- CNA’s are valuable to the care planning process
- Is to develop ideas for meeting current needs of the resident
The Healthcare Team/Chain of Command
- Interdisciplinary Team – work together to meet the resident’s needs
o Provide an environment that is safe and secure
- Staff/charge nurses – CNA’s immediate supervisor
- Charge nurse reports to – DON
- Ombudsman – provides advocacy
- Goal to improve the quality of life
Communication and Interpersonal Skills
- Effective communication
o Is the exchange of information
o Observe for feedback
- Good Interpersonal Skills
o Empathy
o Tact
o Courtesy
- Types of Communication
o Verbal
o Non-verbal
o Verbal cue – talking with resident
Call Lights
- Must be answered immediately
- Can never be withheld as a means of punishment [Show Less]