The Director of Human Resources at the Bilderburger Company wants to chart employee absenteeism over a two-year period. He wishes to show this data
... [Show More] graphically. This data should be represented in the form of _____.
Which of the following is true of maps?
While constructing an effective line chart, the vertical axis should be used for time and the horizontal axis for amount.
In the report text, a new idea can be introduced in the summary.
Question 1
Which of the following is true of the selection of a channel of communication?
Question 2
Which of the following considerations must be made before sending a message?
Question 3
_____ is effective when sending a single message to several recipients and when needing to communicate 24 hours a day, 365 days a year.
Question 4
Which of the following guideline should you follow for effective email communication?
Question 5
_____, which are websites that provide virtual communities in which people with shared interests can communicate, are common sources of viruses and spyware.
Question 6
Which of the following statements is true of text messaging?
Question 7
Identify a true statement about the legal requirements governing electronic messages.
Question 8
Which of the following is true of effective Web writing?
Question 9
_____ are dynamic, with rapidly changing content that does not require authorization to post.
Question 10
Which of the following statements is true of voice mail technology?
Question 11
Which of the following tips should be followed to improve voice mail communication?
Question 12
Identify a true statement about cellphone communication.
Question 13
_____ provide a formal means of sharing information with people inside an organization.
Question 14
While writing a good-news message, _____.
Question 15
Edwin, a manager at TouchGen Inc., wants to inform his employees about the company's vacation policy according to which each employee is entitled to twelve paid vacation days every year. In this scenario, which of the following approaches should Edwin use to deliver the good news?
Question 16
An appreciation message should:
Question 17
Which of the following is true of persuasive claims?
Question 18
To give a routine claim the emphasis it deserves, the message must:
Question 19
_____ refers to statements made about merchandise or service related to goods or services already bought.
Question 20
Which of the following is true of requests for information?
Question 21
Which of the following makes a routine request poor?
Question 22
Which of the following makes routine requests effective?
Question 23
Which of the following makes an online order confirmation effective?
Question 24
Which of the following guidelines should be followed when extending credit?
Question 25
_____ are the most frequently used methods of communicating standard operating procedures and other instructions to employees.
Question 26
Which of the following is true of face-to-face delivery of bad news?
Question 27
When delivering bad news, if a refusal appears in the first sentence of a message, _____.
Question 30
Which of the following is an idea that you can incorporate into an effective beginning paragraph in a bad-news message? [Show Less]
