5-1 Final Project Milestone Two: Technology Solutions and Recommendations
IT-210-R4372 Bus Systems Analysis/Design
Southern New Hampshire
... [Show More] University
2019
Technology Solutions
Technology One
IT 210: Business Systems Analysis 2
Social computing is an important aspect of many businesses. This technology solution
will help in being able to integrate online shopping, facilitate collaboration internally and
externally (with staff and customers), manage customer contacts, and provide reporting.
However, this technology will not help with managing inventory and shipping, providing order
status checking and online payment processing, or to manage the current brick-and-mortar
processes (sales, payments, inventory, and customer contact).
While mobile phones technically have a broader reach than any communications
device, social media has already surpassed that workhorse of the modern enterprise, e-mail.
Increasingly, the world is using social networks and other social media-based services to stay in
touch, communicate, and collaborate. Now key aspects of the CRM process are being overhauled
to reflect a fundamentally social world and expecting to see stellar growth in the next
year. Leading organizations are becoming social enterprises.
Technology Two
Intelligent systems are a very useful tool for integrating online shopping, managing
inventory and shipping, providing order status checking and online payment processing,
facilitating collaboration internally and externally (with staff and customers), Provide reporting
and managing the current brick-and-mortar processes (sales, payments, inventory, and customer
contact). If these systems are setup and maintained properly there is little limit to what they can
do achieve.
New business intelligence focuses on those day-to-day operations of the company, and it
is used by a wide array of line management personnel who are responsible for making decisions
that drive the current business performance of their units. That difference has several
implications for how much and what type of data a business intelligence application needs, what [Show Less]