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To be successful as MA, you must learn specific: a. Knowledge base b. Set of skills c. Set of behavior d. All the above All of above (knowledge base, ... [Show More] skills, behavior) All the following are the clinical skills EXCEPT: a. Administering medication b. Wrapping instruments c. Filing patient records d. Phlebotomy Filling patient records Medical assistants who perform both clinical and administrative skills are referred to as: a. Generalists b. Capitalists c. Survivalists d. Commonists Generalist Employment opportunities for medical assistants are expected to grow by what percentage through 2022? a. 36 percent b. 29 percent c. 32 percent d. 38 percent 29 percent Putting yourself in another person's shoes is: a. Sympathy b. Apathy c. Empathy d. None of the above Empathy Which of the following would take priority over all other floor tasks? a. Rooming patients b. Performing procedures c. Assisting the provider with a procedure d. Tasking Assisting the provider with a procedure Which of the following organizations provides the RMA credential? a. AAMA b. AAPC c. AMT d. NHA AMT Which of the following organizations' focus is primarily on certifying medical billers and coders? a. AMT b. NCCT c. NHA d. AAPC AAPC The CMA (AAMA) Certification/Recertification Exam is divided into what three content areas? a. general, administrative, and clinical b. basic, advanced, and professional c. legal, ethical, and clinical d. laboratory, administrative, clinical general, administrative, and clinical Performing lab tests is an example of a(n)__________ skill. clinical Communication and professionalism are examples of_________ skills. general Medical assistants must know the principles of self-boundaries or______________ of the profession. Each state has its own medical practice act which determines this. scope of practice The evolving role of the medical assistant under the supervision of the provider has some practices utilizing them to conduct preplanning visits, assist with referrals and engaging the patients in managing their own health care. This role is known as the patient navigator or patient ____________ . advocate In a(n)_____________, one person makes all of the decisions regarding the practice. solo practice Except in emergencies, patients in an urgent care center are seen in what order? a. The order in which they arrive b. In order of the seriousness of their condition c. Patients with appointments first, walk-ins last d. Alphabetical order The order in which they arrive A model of practice in which a team of health professionals, coordinated by a personal provider, works collaboratively to provide high levels of care, access and communications, care coordination and integration and care quality and safety is known as this. a. PCPC b. NCCT c. AAMA d. PCMH PCMH Which of these is a desirable trait for a professional medical assistant? a. Impulsive b. Adaptable c. blunt d. Introverted adaptable [Show Less]
standard universal precautions is treating all patients as if they are capable of transmitting diseases. warfarin a blood thinner. electric... [Show More] al force the ECG term vector refers to antitussive is a drug used to suppress coughing. (CBC) is a blood test done in a lavender tube which has an additive called EDTA. the fastest pulse rate infants have dermis & epidermis part of the integumentary system. activate safety device for disposal in phlebotomy, the next step after withdrawing the needle from the vein arterial blood a capillary blood specimen most resembles in composition 20-23 gauge the needle most frequently used for venipuncture 23 to 25 gauge the needle most frequently used for butterfly is the percussion hammer used to test reflexes. otoscope instrument used to test the ears. opthalmoscope instrument used to test the eyes. U wave in an ECG the wave immediately following the T wave & is present 50-70 % of the individuals cardiac cycle one complete heart beat. regular sinus rhythms difibrillators are used to convert specific cardiac arrhythmias into gavage medical term for tube feeding fifth vital sign pain is the korotkoff sounds sounds heard while taking the blood pressure core temperature rectal temperature provide a reading of the patient's hospitalized after a gram mal seizure a patient might typically need to be [Show Less]
Which of the following demographic information is included in a medical record A. Chief complaint B. Date of birth C. Laboratory report D. Physical exa... [Show More] mination report E. Present illness B. Date of birth The portion of the fee that a patient with insurance must pay at the time of treatment is called the A. Cost of coverage B. Premium C. Copayment D. Coordination of benefits E. Claim C. Copayment HIPAA compliance in the medical front office refers to A. Office policies B. Patient confidentiality C. Federal laws for patients with disabilities D. Registration of patients E. Insurance claims B. Patient confidentiality EHR is an acronym for A. Emergency health record B. Electronic hospital record C. Electronic health record D. External hospital research E. Extended health record C. Electronic health record An electronic medical record software program can A. Store a medical record B. Retrieve a medical record C. Create a medical record D. Edit a medical record E. All of the above E. All of the above Which of the following methods can be used to enter a health history into an electronic record A. The patient completes it on a computer B. The patient completes a paper form, and it is scanned into the record C. The provider enters the information while interviewing the patient D. None of the above E. All of the above E. All of the above Both paper and electronic medical records A. Include information from more than one source B. Provide for continuity of care C. Are legal documents D. Provide an ongoing record of the patient's health and treatment E. All of the above E. All of the above During a routine physical examination, the provider decides to perform spirometry on the patient. How should this be coded A. As a separate visit B. As a separate procedure C. Included as part of the office visit D. Only if the provider interprets the results E. Only if the medical assistant performs the procedure B. As a separate procedure How do insurance companies use procedure codes? A. To decide if there is enough information in the medical record B. To determine the level of care the patient received C. To determine if the patient is being cared for properly D. To decide whether the care being given corresponds to the patient's disease E. To bill the patient D. To decide whether the care being given corresponds to the patient's disease When a patient has managed care insurance, who is the gatekeeper to authorize consultations with specialists? A. The primary care provider B. An employee of the insurance company C. The nurse practitioner D. The office referral coordinator E. The patient A. The primary care provider Which of the following must ALWAYS be completed on the insurance claim form? A. Referring physician name B. Employer's name C. Date of onset of illness D. If the physician accepts assignment of benefits E. All of the above D. If the physician accepts assignment of benefits Which of the following types of scheduling allows for the most efficient use of staff, materials, and facilities? A. Open appointments B. Double-booking C. Wave D. Modified wave E. Grouping E. Grouping An advantage of using the computer in the medical office is A. Tasks can be performed repeatedly while maintaining accuracy B. Tasks can be performed with greater speed C. Tasks can be performed with greater accuracy D. A variety of tasks can be performed E. All of the above E. All of the above Open punctuation is characterized by A. Enclosed notation B. Absence of punctuation after the salutation and a comma after the complimentary close C. Modified block style D. Use of a colon after the salutation E. Block style B. Absence of punctuation after the salutation and a comma after the complimentary close The federal insurance program that provides for the medically indigent is A. CHAMPUS B. Medicare C. Blue Shield D. Medicaid E. HMO D. Medicaid A numeric filing system requires the use of A. Lateral files B. An alphabetic cross-reference C. Color-coding D. A tickler file E. Subject headings B. An alphabetic cross-reference The file folder label for Jennie Holmes-Mathis should be: A. Jennie, Holmes-Mathis B. Mathis, Jennie Holmes C. Holmes, Jennie-Mathis D. Holmes-Mathis, Jennie E. Mathis, Jennie (nee Holmes) D. Holmes-Mathis, Jennie Third-party participation in an office indicates the relationships among the A. Physician, patient, and medical assistant B. Physician, medical assistant, and insurance company C. Physician, patient, and insurance company D. Physician, hospital, and insurance company E. Physician, patient, and hospital C. Physician, patient, and insurance company [Show Less]
Place of Service Billing and coding specialists should first divide the E & M Code by Privacy Officer Compliant with HIPPA the following position ... [Show More] should be assigned in each office Principal Diagnosis Coding on the UB-04 Form, must sequence the diagnosis code. Which is the first listed diagnosis? Urethratresia Obstruction of the urethra is UB04 Forms Ambulatory surgery centers, home health center, and hospice use what form? Encounter forms Form that contains of DOS, CPT, ICD codes, fees and copay information is called Add on Codes Anesthesia section of CPT manual which are considered qualifying circumstances Title 11 Patient presents with chest pain & shortness of breath with abnormal ECG provider call a cardiologist. What portion of the HIPPA allows this Code set standards pertain to all providers HIPPA compliance guideline affecting EHR Red Color formats on CMS 1500 form acceptable Patient Ledger account Financial record generated by a provider office Coding Compliance Plan Which of the following includes procedures and best practices for correct coding Sagittal Which of the following planes divides the body into left and right Claim adjudication:( The term used in the industry to refer to the process of paying claims submitted on denying them after comparing claims to the benefit or coverage requirements) 3rd Party payer validates a claim which takes place next NCCI ( National Correct Coding Initiative) Developed to reduced Medicare Program expenditure by detecting in appropriate codes & eliminating improper coding 0% Beneficiary of Medicaid/ Medicare crosso [Show Less]
A device on the skin that picks up electrical impulses given off by the heart is known as electrode The heart is located on the left side of the c... [Show More] hest The body returns oxygen-poor blood to the heart via the vena cavae In lead l, activity of the heart is being measured from the right arm to the left arm The human heart weighs approximately 11 ounces What position should the patient be in for an ECG supine Where is the chest electrode V2 located at the fourth intercostal space at the left margin of the sternum Lead l, ll, lll are called standard leads The right and left atrium are the __________chambers receiving The atria contains what kind of blood both oxygenated and deoxygenated blood The __________ valve separates the left ventricle from the aorta aortic The __________ regulate the flow of blood into and out of the proper chambers valves Which electrode is used as a ground reference right leg The standard ECG consists of how many leads 12 The contraction of the heart muscle is cause by the flow of ___________ through the muscle tissue electrical impulse The __________ pressure is the pressure inside the arteries during ventricular contraction; when blood is pumped from the heart to the body systolic The ECG tracing should be performed in a quiet environment because interference is minimized (True or False) The ECG records the actual image of the heart false The hardest working chamber if the heart is the left ventricle [Show Less]
Vital signs Routine tasks for the medical assistant. Physician medical doctor. may decide on the amount of appropriate aid needed from the medical... [Show More] assistant Back and Joints Caring for a bed-ridden patient in a clinical setting may include providing support of these areas to prevent strain. Prescriptions In order for patients to obtain certain medications, these are written by physicians. Abused because they are considered to be controlled substances .The distribution of and access to certain medications is restricted by state and federal laws and can lead to them being.... Enteral administration Orally Topical means onto the skin (epicutaneous) Analgesics medications used to alleviate pain Antianxiety drugs medications to suppress anxiety and relax muscles Parentenal administration means that a medication is given into the veins Diuretics medications administered to increase urine secretion in order to rid the body of excess water and salt laxatives medications or foods given to stimulate bowel movements Subcutaneous administration administration of a drug into the layer of connective tissue beneath the skin HMO A group plan offering prepaid medical care to its members [Show Less]
When blood is removed from the body, the blood clots and the liquid part is called Serum If veins in the arms cannot be used for venipuncture, the ... [Show More] alternative veins can be found in the Dorsal side of hands and wrists The instrument used to speed the removal of serum by spinning the blood is called a Centrifuge Before performing a venipuncture, a clean pair of gloves should be put on the presence of the patient because it is a reassuring Safety concious gesture for both the worker and the patient. Lying face up on their back is called what position? Supine position To avoid blood-clotting in the collection tube, it is extremely important the blood in the.. Purple-topped tube be gently inverted a minimum of eight times. What is the normal ph range of a normal body? 7.35 to 7.45 Serum should be transported to the laboratory for testing and separated from blood cells within what time limit? Within 2 hours Of the total volume of blood, how much percent is liquid 55% is liquid A person who has too little hemoglobin or a decreased number of red blood cells is known to be Anemic Where do blood cells begin their formation? In the lymph nodes and bone marrow. If the phlebotomist collects blood in the neonatalogy department, how old is the patient? Hours to a few days old. The iron containing pigment of the red blood cells is called Hemoglobin How long do mature red blood cells live once they have entered the blood stream? Approximately 120 days Approximately how many liters of blood does the body contain? Approximately 5 liters of blood The study of the nature and cause of disease is called Pathology A specifically labeled puncture-resistant container for the disposal of needles, scalpels and syringes is known as the. . Sharps container When drawing blood, which vein is most preferred? The median cubital If blood pressure is read 120/80, which is the systolic pressure? 120 What is systolic pressure? The pressure when the heart is contracted. A chemical substance that prevents the heart from clogging is called an... Anticoagulant Steady-state condition is referred to as Homeostasis What cannot be converted into bar code symbols? Handwritten information What is interstitial fluid? Tissue fluid Fragile veins are most likely to be found in what kind of patient? Geriatric patients After a finger stick is performed what should the phlebotomist do first. Wipe away the first drop of blood with a gauze. What is the best angle for spreading a blood smear using two slides? A 30 degree angle. What are skin puncture samples often used for? White blood cell differentials. During a skin puncture procedure, the cut should be across the Fingerprint lines. In most cases, when should blood be drawn to determine medication levels? Prior to the next dose of medication given. In relation to veins, what does the term occluded mean? Obstructed. The thumb has a.. Pulse What is the last step in any phlebotomy procedure, including skin puncture? Checking that the bleeding has stopped and thanking the patient for cooperating. What is the best way to decontaminate a phlebotomists hands if they are visibly dirty with dust and dirt? Wash them with soap and water. [Show Less]
MedCa Phlebotomy Certification Exam Review Collection of quiz style questions for study purposes What department studies disease? Pathology ... [Show More] What is the general blood volume for the average adult? 5 Liters. 55% plasma, 45% formed elements What are erythrocytes? (RBC) Red Blood Cells. Main Function: Carry oxygen from the lungs to the tissue cells and to transport carbon dioxide away from the cells to the lungs. An leukocyte is? (WBC) White Blood Cells. Main Fuction: Non-Nucleus containing blood cells whose main fuction is to combat infection and remove disintegrated tissue. Platelets are also called? Thrombocytes. Cellular elements that play a role in the coagulation process and are the smallest of the formed elements. Mature RBC's have an approximate lifespan of 120 Days What iron-containing pigment enables RBC'S to transport oxygen and carbon dioxide: Hemoglobin (Main component of RBC) The role of a phlebotomist in the lab is: Pre-Analytical Blood collection on neonatalogy floors involves what type of patients? Newborn Hours to a few days old. Which department is consulated on blood collection timing and drug levels? Pharmacy Where are blood cells produced? RBC's are produced in the bone marrow. WBC's are formed in bone marrow and lymphatic system. Flowcharts can be used to : Quality Improvement Quality Improvement for Specimen collection frequently involves everything except: Frequency of hematoma's Pareto Charts are: Raw charts that show frequency of problems An abnormal reduction in the number of RBC'S in the circulating blood is called: Anemia To avoid transfusion reaction what should be done prior: Blood typing and cross matching. Two blood group systems: ABO blood group system and the Rh factor system What is the percentage of formed elements in blood? 45% What percentage of blood is plasma (pale-yellow fluid)? 55% What is separated from a clotted blood specimen? Serum (Clear pale-yellow fluid, doesn't contain fibrinogen, but is similar to plasma ) Machine used to remove serum from clotted blood: Centrifuge The supine position is: Lying in the back with the face up. RFID means: Radio Frequency Identification. [Show Less]
Normal Respiration for normal adult 12-20 Procedure for fasting blood test? Drink only water; and refrain from eating for at least 8 hours ... [Show More] Turboculocious Infection Disease Use to prep patient for EKG? Alcohol Wipes Novacane Used for anestectic Unsure of interaction with a drug? Physician's Desk Reference Area to place leads on arms and legs? Apply to fatty tissue area Use of enema? To clear bowels Caring for a child with measles, you should? Protect child's eyes from direct light Patient starts to cough and causes hemmorage? Apply cold compress to the back of neck Patient with gall stones diet? Low calorie diet When is the best time to schedule follow up? When patient gets ready to leave. How long should you apply pressure to area after blood draw? 1 minute What is the purpose of a fecal blood test? To test the stool Instructions to patients in regards of over the counter prescriptions? Read side effects Patient with communicable diseases use dishes, you should? Boil dishes for 20 minutes Effective oxygen therapy procedure? Hypoventerlation NPO nothing by mouth Air leaking around needle? Start collection over When is it okay to give medical record? For organ or tissue donation Describe a biopsy? Pathology in a living organism When you're exposed to bloodborn pathogens? Wash with soap and water Most effective instrument to clean examine table? Disposable wipes MAs are crosstrained to? Remove suctures Proper procedure for bandage removal? Rub adhesive remover with alcohol In order to avoid requisition or testing errors, you should? Check test orders Test used to determine diphtheria? Schick test [Show Less]
Who is the father of medicine? Hippocrates What is not considered a duty of an MA? administering local anesthesia What is the most effectiv... [Show More] e way to sterilize medical equipment/supplies? boiling for 20 minutes What can an MA do in the absence of a physician? give emergency care (call for ambulance if patient has more serious conditions) What medications are dangerous/habit forming and require an Rx to obtain them? narcotics What should MAs have basic knowledge of? the laws and ethics of medicine How should an MA present themselves in the workplace? be neat & well-groomed, follow good taste in wardrobe when not wearing a uniform When interacting with a patient, what should an MA NOT do? discuss a patient's complaint with them or give them a prognosis (because it may be different than that of the physician) How does being neat apply to the administrative field of medicine? being free of clutter What are the main patient care duties of an MA? taking vital signs administering medications explaining medical procedures What type of environment do bacteria grow/flourish in? hot & damp areas What are some of the main duties when caring for bed-ridden patients? 1) offering pillows for support 2) bed cradle 3) air rings under buttocks What are some of the sites of parenteral medication administration? 1) intravenous 2) intra-arterial 3) intraosseous infusion (bone marrow) 4) intramuscular 5) intradermal What is called when medication is administered under the skin? subcutaneous administration What are analgesics? medications used to alleviate pain What is an example of an analgesic? morphine What are antibiotics? medications used to treat infections caused by bacteria What antibiotics must be refrigerated? Amoxicillin and Aureomycin What is an example of an antibiotic? penicillin What are antifungals? medications used to treat infections caused by fungus (like ringworm) [Show Less]
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