To be successful as MA, you must learn specific:
a. Knowledge base
b. Set of skills
c. Set of behavior
d. All the above
All of above (knowledge base,
... [Show More] skills, behavior)
All the following are the clinical skills EXCEPT:
a. Administering medication
b. Wrapping instruments
c. Filing patient records
d. Phlebotomy
Filling patient records
Medical assistants who perform both clinical and administrative skills are referred to as:
a. Generalists
b. Capitalists
c. Survivalists
d. Commonists
Generalist
Employment opportunities for medical assistants are expected to grow by what percentage through 2022?
a. 36 percent
b. 29 percent
c. 32 percent
d. 38 percent
29 percent
Putting yourself in another person's shoes is:
a. Sympathy
b. Apathy
c. Empathy
d. None of the above
Empathy
Which of the following would take priority over all other floor tasks?
a. Rooming patients
b. Performing procedures
c. Assisting the provider with a procedure
d. Tasking
Assisting the provider with a procedure
Which of the following organizations provides the RMA credential?
a. AAMA
b. AAPC
c. AMT
d. NHA
AMT
Which of the following organizations' focus is primarily on certifying medical billers and coders?
a. AMT
b. NCCT
c. NHA
d. AAPC
AAPC
The CMA (AAMA) Certification/Recertification Exam is divided into what three content areas?
a. general, administrative, and clinical
b. basic, advanced, and professional
c. legal, ethical, and clinical
d. laboratory, administrative, clinical
general, administrative, and clinical
Performing lab tests is an example of a(n)__________ skill.
clinical
Communication and professionalism are examples of_________ skills.
general
Medical assistants must know the principles of self-boundaries or______________ of the profession. Each state has its own medical practice act which determines this.
scope of practice
The evolving role of the medical assistant under the supervision of the provider has some practices utilizing them to conduct preplanning visits, assist with referrals and engaging the patients in managing their own health care. This role is known as the patient navigator or patient ____________ .
advocate
In a(n)_____________, one person makes all of the decisions regarding the practice.
solo practice
Except in emergencies, patients in an urgent care center are seen in what order?
a. The order in which they arrive
b. In order of the seriousness of their condition
c. Patients with appointments first, walk-ins last
d. Alphabetical order
The order in which they arrive
A model of practice in which a team of health professionals, coordinated by a personal provider, works collaboratively to provide high levels of care, access and communications, care coordination and integration and care quality and safety is known as this.
a. PCPC
b. NCCT
c. AAMA
d. PCMH
PCMH
Which of these is a desirable trait for a professional medical assistant?
a. Impulsive
b. Adaptable
c. blunt
d. Introverted
adaptable [Show Less]