Yoder-Wise: Leading and Managing in Nursing, 7th Edition
Chapter 07: Managing Self: Stress and Time
Yoder-Wise: Leading and Managing in Nursing, 7th
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MULTIPLE CHOICE
1. As a nurse manager, you observe a staff nurse who over the past few weeks has
become withdrawn and has had several absences due to minor ailments. Your
best action would be to:
a. ask the nurse if she is okay during report.
b. refer the nurse to the employee assistance program.
c. ask the nurse to meet with you for a few minutes before she leaves for the
day.
d. write a note to the nurse advising her that her work attendance must improve.
ANS: C
Stress can lead to emotional symptoms such as depression and a variety of
ailments. Meetingwith the nurse privately may assist in identifying stress and
possible solutions.
TOP: AONE competency: Business Skills
2. The nurse manager of a unit has lost many staff members, and the unit is now
staffed with a large number of agency and traveling nurses. She knows that the
agency and traveling nursesare all contracted to stay on the unit for the next 3
months. One way to improve morale and decrease stress in the unit would be
to:
a. plan a social event and include the agency and traveling nurse staff members.
b. plan unit-based social events for your remaining permanent staff members.
c. request hospital-based “floating” nurses to substitute for the temporary staff.
d. implement team nursing.
ANS: A
Social support, in the form of positive work relationships, can be an important
way to buffer the effects of a stressful work environment. Including all staff in
the social event enables thosewho are not normally part of the team to
experience this support and provides an opportunity for the staff as a whole to
develop supportive relationships.
TOP: AONE competency: Communication and Relationship-Building
3. As a nurse manager, the one activity you should not overlook is:
a. posting the yearly rotation schedule.
b. reviewing vacation requests.
c. scheduling staffing for holidays 6 months in advance.
d. anticipating staff sick days.
ANS: B
Free time and vacation time are needed for individuals to recharge. If time for
work is morethan 60% of wake time, or when self-time is less than 10% of
wake time, stress levels increase. [Show Less]