Data ✔✔Symbols or signals that are input, stored, and processed by a computer for output as
usable information.
Hardware ✔✔the physical
... [Show More] equipment and devices that make up a computer system and are
connected by networks. Includes input, output, and storage devices.
People ✔✔are the information system professionals and users who use computers
Software ✔✔Made up of programs and instructions to run your computer and network.
Network ✔✔a system of computers joined together so they can communicate and share resources.
Processes ✔✔Processes and procedures provide a structured sequence of activities to govern the
use, operation, and maintenance of IS.
Executive Information System (EIS) ✔✔This system supports senior executives by providing
important data in the form of graphs and charts to analyze and identify long-term trends.
Decision-Support Systems (DSS) ✔✔focus on supporting all phases of specific decision-making
processes and procedures for arriving at a solution.
The Four Components of Decision-Support Systems (DSS) ✔✔data, model, knowledge, and user
interface management.
Management Information Systems (MIS) ✔✔represent a category of information systems that
serve low or first level managers and are usually focused on short- to medium-term business
decisions.
The Five Components of Management Information Systems (MIS) ✔✔hardware, software,
database, network, and people.
Transaction processing systems (TPS) ✔✔collect, store, update, and retrieve transaction data
within an organization and is used by middle management.
Key Performance Indicators (KPI) ✔✔are used by executive and upper management to see how
the organization is performing in certain areas.
Executive Support Systems (ESS) ✔✔use internal and external data to help executives make
unstructured decisions.
The Four Components of the Executive Support Systems (ESS) ✔✔hardware, software, user
interface, and telecommunications.
Information Systems ✔✔an integrated network of components that provide managerial and
operational support to businesses by collecting and processing data into useful information as well
as providing for storage, retrieval, and security of data and the information it's transformed into.
Information Technology ✔✔refers to the hardware and software required to manage and deliver
information.
Information ✔✔is the meaningful organization of data so that statements can be made about them.
Major Reasons Firms Invest in Information Systems ✔✔1. achieve operational excellence
2. develop new products and services
3. attain customer intimacy and service
4. improve decision making
5. promote competitive advantage
6. ensure long-term survival
7. develop strong relationships with suppliers
An information system can provide solutions to problems and economic value to a business.
Information Management ✔✔is concerned with collecting, managing, manipulating, organizing
and reorganizing, and distributing information from a variety of sources to a variety of audiences
in an organization.
Data Cleansing ✔✔ensuring data accuracy and integrity by correcting inaccurate information and
deleting erroneous or duplicate data.
Information Technology Management ✔✔is concerned with the management of resources that
facilitate access to information.
Major Business Functions Provided by Information Systems ✔✔accounting and finance
Human Resources
Production and Operations
Sales and Marketing
Strategic Information Systems ✔✔provide tools used by an organization to accomplish specific
tasks in order to gain a competitive advantage in the marketplace.
Porter's 5 Forces Model ✔✔that helps companies develop competitive strategies using Information
Systems. Includes new entrants, substitute products or services, bargaining power of customers
and suppliers, and competitive rivalry.
Value Chain ✔✔a set of inputs used by a strategic information system and put into meaningful
outputs to help a company gain a competitive advantage in the marketplace
Network Economics ✔✔the cost of adding another business participant to a business venture is
small, the potential gain is great.
Virtual Company Model ✔✔Networks of people and resources join together to provide a service
or create a product without the traditional storefront boundaries.
Business Ecosystems ✔✔A network of businesses, such as suppliers and distributors, that are
involved in providing delivery of a service or product through cooperation.
Network-Based Strategies ✔✔create mutually beneficial partnerships between businesses.
Product Differentiation Strategy ✔✔this strategy can include offering a higher quality product or
service.
a) A core competency is an activity for which a business is a marketplace leader.
b) Synergy is the cooperation between several businesses to produce a better product or service
than would be possible if each business worked independently. Companies must clearly understand
their strengths and weaknesses and join forces with other companies to create positive synergy.
Growth Strategy ✔✔can include adding new products or new enhancements to existing products
and can also include acquisition, where one business purchases another.
Enterprise Resource Planning (ERP) ✔✔systems tightly integrate functional areas such as
accounting, finance, project management, inventory control, purchasing, human resources,
customer retention, sales, and marketing into one single, comprehensive IT system to allow for
more focused system wide decisions.
Customer Relationship Management (CRM) Systems ✔✔uses technology to merge marketing
with business processes to strengthen customer relationships and organize customer information
(likes, dislikes, and previous purchase history).
Supply Chain ✔✔is the sequence of processes involved in getting raw materials for a product all
the way to the production and distribution of a product into the hands of the customer.
Supply Chain Management (SCM) System ✔✔works to increase the efficiency of the process of
getting materials developed into the products and pushed out to the customer.
Knowledge Management Systems (KMS) ✔✔uses technology such as the Internet, collaboration
software tools, and databases, to facilitate the capturing of corporate data and helps companies
deal with personnel turnovers and rapid changes.
Chief Executive Officer (CEO) ✔✔is responsible for the success or failure of the company,
creating the company culture, and setting strategy and vision.
Chief Operating Officer (COO) ✔✔oversees the daily operations in a business and communicates
the organization's mission statement to employees.
Chief Financial Officer (CFO) ✔✔manages the company finances.
Chief Information Officer (CIO) ✔✔is the company's top technology leader and focuses on the
people and technology needed to run a company and serves as the technology infrastructure
manager for the company and oversees information systems matters.
Chief Technology Officer (CTO) ✔✔has the responsibility for implementing technology
strategies.
Chief Security Officer (CSO) ✔✔is concerned with overall security functions for a business.
Network and Computer System Administrators ✔✔install and repair computer systems, as well as
identify and fix network issues.
Information Security Analysts ✔✔are responsible for the security of a company's network, data,
and information.
Database Administrators (DBA) ✔✔build databases to store data to meet business needs and are
responsible for all three functions including focusing on security and access requirements,
designing, and performing testing to ensure performance.
Database Technical Specialist ✔✔must know how to capture and use the company's data.
Web Developers ✔✔are responsible for creating and maintaining a company's website.
Computer Programmers ✔✔ [Show Less]