A small company that is growing quickly into a medium-sized company is facing the challenge of
consolidating and storing information received from
... [Show More] multiple sources from the ground up in order
to ensure that operations run efficiently. The company needs to hire an expert who will, in addition
to the above, maintain security and apply upgrades as needed.
Which IT professional does the company need to hire in order to address this challenge?
✔✔Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor who has
been able to use bulk purchasing of its main ingredients from its wholesalers to receive a
substantial price break in materials
.Which IT management challenge is addressed in this scenario? ✔✔Develop strong relationships
with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors have
managed to outsource their legal transcriptions services to virtual companies, thereby substantially
reducing their internal secretarial pool.
Which IT management challenge is does the medium-sized legal services firm face in this
scenario? ✔✔Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models with the
capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer purchased the
car, and the dealership automatically contacting the customer to schedule a repair appointment. It
is facing the challenge of whether all this is technically feasible and operationally viable.
Who needs to address this challenge of value creation through technology use? ✔✔Chief
technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly placed in
the queue and tend to be placed behind those who drop off their cars the morning of the scheduled
repair. It needs technical staff members who understand the scheduling/drop-off operation so it
can determine and articulate precise customer needs to the programmers who would then build the
code behind the system.What type of challenge is this? ✔✔User requirements
An international company is facing the challenge of its software development team working on a
specific application spread across the globe in 16 countries in 12 different time zones. Flying them
to the same location once a week or even once a month for coordination purposes would be
prohibitively expensive. Moreover, the issues that arise tend to be urgent and in need of almost
immediate resolution in communication with team members in other countries.
Which communication style is necessary to resolve the issues in the given scenario?
✔✔Synchronous
An employee processes accounts payable using proprietary software. ✔✔Accounting department
An employee verifies a customer's credit status using a credit check software. ✔✔Sales and
marketing department
An employee processes monthly payroll checks and benefits using an open-source software.
✔✔Human resources department
An employee reviews daily inventory reports using an inventory management software.
✔✔Production and operations department
There are six major components of a computer-based information system, four of which are also
in the information technology component. Which two components are only parts of the
information system? ✔✔People and processes
An organization has recently implemented an enterprise resource planning system.
What competitive advantage will this system provide to the business? ✔✔Providing real-time
assessment of organizational choices
A retail organization has implemented a data warehouse. The organization has also recently
implemented a customer relationship management system.
What benefit will the functional integration of these two systems provide for this business?
✔✔Provide a competitive advantage based on business intelligence
What are three primary components of information technology?Choose 3 answers ✔✔A network
router, A host computer operating system, An Android-based smartphone
Database management systems have evolved over time to include user-friendly command
interfaces What issues does a healthcare organization risk experiencing when deploying userfriendly interface tools to access complex data? ✔✔Data corruption & Inaccurate search results
What business strategy relies heavily on efficient and secure software implementations? ✔✔Web
sales
What business function benefits from both wireless networks and cellular technologies?
✔✔Product sales support
An architect needs to create a multidimensional model on a computer of a proposed construction
project in order to demonstrate the functionality and aesthetics of the building
.Which hardware component is required to accomplish this task? ✔✔3d printer
A company needs to allow multiple computers to have access to a shared printer. Which type of
computer is required to manage the print requests to a shared printer ✔✔A server computer
A large online retail store needs a computer system that can quickly process sales orders, inventory,
payment, and shipping.
Which computer system is required to accomplish these tasks? ✔✔Mainframe computer
A large and established client gives your company an inflexible list of requirements and expects a
formal, systematic, and structured methodology to develop a large-scale and completed deliverable
for a fixed price and with a scope that will not change appreciably or quickly.Which approach or
methodology would be most appropriate? ✔✔Waterfall approach
Which approach to systems development has a limited emphasis on the planning process and uses
prototypes in lieu of predetermined specifications? ✔✔Rapid application development
multinational financial firm has decided to develop a new accounting system in-house using its
existing information technology personnel. These personnel are distributed over several countries
around the world so communication between the groups will be limited to emails with a response
time of 48-72 hours
.Which development strategy can the company choose to overcome these limitations? ✔✔Rational
unified process
A company has many separate departments that focus on different business aspects and uses data
warehouse subsets to hold data specific to each individual department. The company started a new
department and created a new subset
.What is this new subset called? ✔✔Data mart
Amanda has been asked to regularly extract and process databases from many sources into a data
warehouse, which will be used by several divisions within the company.
Which data type should Amanda recognize is prevented by her data warehouse design?
✔✔Variable
Which type of database allows users to view multiple dimensions of the same static data in business
intelligence examples, such as comparative or multi-year inventory levels and sales performance?
✔✔Analytical database
A company is using extract, transform, load (ETL) techniques to collect large volumes of medical
encounters. Its purpose is to build models that can determine whether a certain patient is at risk of
death. Which techniques enable this company to achieve its goal? ✔✔Supervised learning,
predictive analytics
A marketing research firm is planning a study involving consumer preferences toward new coffee
flavors. The company needs to analyze coffee data from the coffee manufacturer, as well as
preference data from consumers in order to discover whether certain flavors are more or less
popular among certain segments of the population.
Which database technology would help the company conduct this research project? ✔✔Business
intelligence system utilizing data mining technology
A marketing manager would like to study customer behavior and how it relates to customer's
purchase products from its online store. Specifically, she would like to know which website page
the majority of customers spent the most time on, when and where they decided to abandon the
shopping cart, and how long (on average) a customer takes to complete a sales transaction. Which
database technology supports this study? ✔✔Clickstream analysis
Which database management function can ensure that in university settings, only academic
advisors and registrars can view (but not modify) students' grades for all classes? ✔✔Maintaining
explicit access control policies
A professional sports team would like to increase interactions with audiences who watch live
broadcast games on television. The marketing team has created a game website with live feeds,
chatroom, and other interactive content, and is encouraging fans watching the game at home to log
in and interact with other fans through the game website. The marketing team can learn about the
fans' activities and preferences, among other things, from the information collected from the
website in real-time.Which two database technologies may be used to support this type of activity?
✔✔Data mining and clickstream analysis
Which telecommunication protocol is used to connect devices in a wireless local area network
(LAN)? ✔✔Wi-Fi
With technology trends such as the Internet of Things (IoT), Big Data, Cloud Computing,
eCommerce, and mCommerce, the Internet has become a very important and useful aspect of
society. To prepare for these trends and aid in technology evolution, a necessary and critical change
in telecommunications was the conversion from IPv4 to IPv6.What was the primary reason to
convert to IPv6? ✔✔To increase the number of available IP addresses
Which tactic defeats a war driver by barring access to your secured wireless network?
✔✔Configuring the access point to accept only specific MAC addresses
Which telecommunication medium is used to transmit data wirelessly? ✔✔Radio frequency
Which technology is an example of technology convergence that integrates instant messaging,
Voice over IP (VoIP) telephones, mobile devices, video teleconferencing, file collaboration, and
desktop sharing ✔✔Unified Communications (UC) [Show Less]