virtual teams ✔✔teams that collaborate across time, space, and organizational boundaries,
primarily through electronic communication, and spend
... [Show More] varying degrees of time working face-toface
violence ✔✔the intentional use of physical force or power, threatened or actual, against oneself,
another person, or against a group or community, that either results in or has a high likelihood of
resulting in injury, death, psychological harm, maldevelopment or deprivation
verbal plagiarism ✔✔presenting someone else's ideas as if they were your own, without giving the
source credit
verbal communication ✔✔the sharing of information, among communicators, using language
verbal citation ✔✔verbal reference to your source during your speech
understanding ✔✔stimulate the meanings we intend in the minds of others
two-sided message with refutation ✔✔Present both sides of the issue, but refute the validity,
accuracy, or defensibility of the opposing side
transformational leadership ✔✔a model that illustrates how some leaders inspire, energize,
engage, and motivate teammates to excel within the team context in committed, passionate ways
transactional model ✔✔feedback, along with consideration of the factors that make accurate
decoding of messages difficult, turn the linear into the transactional model
training ✔✔a specialized type of education in which team members are taught specific skills and
knowledge that can enhance their performance
thesis statement ✔✔a brief, one-sentence summary of the central idea of your presentation and
includes the answer to the question "why this topic for this audience?"
territoriality ✔✔how we establish and manage space as belonging uniquely to us
technophobic ✔✔anxious or avoidant of using new media
team ✔✔a particular type of group that is characterized by its cohesiveness, carefully selected
membership, goal-orientation, high performance, and synergy
team building ✔✔formal activities that encourage team members to closely examine their process
of working together in an effort to maximize quality and effectiveness
task attraction ✔✔form of attraction that reflects the desire to work together or form professional
connections based on a perception that the individual is competent or skilled
system ✔✔the larger environment in which a group operates, and its rules, history, norms, and
communication climate.
synergy ✔✔the "extra energy" created by a high-performing team when it interacts and functions
well
synchronous communication ✔✔communication that occurs at the same time
syllogism ✔✔a classic form of deductive reasoning including a major premise, minor premise,
and conclusion
straw person: ✔✔When someone presents a weak version of an argument in order to refute it and
claim victory, it is as though they knock down a straw person rather than a real person
stereotype ✔✔involves assuming a standard, generalized profile of an individual, because he or
she belongs to a group
stalking ✔✔unwanted, repeated conduct that places another in fear of his or her safety
spamming ✔✔sending large volumes of junk mail to intended victims
source credibility ✔✔a communicator's competence, trustworthiness, and degree of perceived
caring toward other communicators relative to the claims he or she is making
social penetration theory ✔✔model of self-disclosure created by Altman & Taylor. Two
dimensions are included - breadth and depth
social loafing ✔✔situations in which one or more members exert little or no effort to the team's
work
social distance ✔✔the space that ranges from 4 to 12 feet away from you
social attraction ✔✔form of attraction that friends feel toward one another based on shared
enjoyment of activities and interests
sensory aids ✔✔supporting devices appeal to one or more of the five senses
sender-receiver reciprocity ✔✔senders and receivers adapt to one another and share responsibility
for listening effectiveness
self-talk ✔✔internal dialogue we have throughout our lives; an inner voice that is a running
commentary on what we do and experience
self-serving bias ✔✔When we are successful, we attribute our successes to some internal positive
qualities—intelligence, charm, knowledge of current events or popular culture, persuasiveness, or
competent communication. However, when we fail, we blame the situation
self-presentation ✔✔the strategic development and use of verbal and nonverbal messages that
result in others making conclusions about the kind of individual you are
self-esteem ✔✔the degree to which you approve of, value, and like the concept that you have of
yourself
self-disclosure ✔✔act of disclosing personal information to others; communicators exchange and
acquire information that supports a deepening relationship
self-concept ✔✔the way you define yourself. In developing a self-concept, we look to the groups
we are a part of, the roles we play, the relationships and experiences we have (and have had), and
our interpretation of how others evaluate us
ruminating ✔✔incessantly talking about a problem or an issue that is bothering you
rules ✔✔formal expectations that guide team members' interactions with one another as well as
their task performance
role-taking ✔✔the skill that allows communicators to figuratively stand in one another's shoes and
assume one another's social roles and perspective [Show Less]