United Healthcare Code of Ethics/Code of Conduct
The people of UnitedHealth Group and its subsidiaries around the world share five values that best
... [Show More] describe how we aspire to conduct ourselves and our business: integrity, compassion, relationships, innovation, and performance. Together, these five values describe the behaviors that are expected of us by the people we interact with and serve. All of us must strive to apply this Code every day, both inside and outside of UnitedHealth Group.
United Healthcare ensures we as a community remain on one accord with these five important ethical practices by maintaining monthly team meetings to discuss what is expected throughout the company sitewide. Integrity purposefully always leads the list. Integrity means we are reliably honest, fair, and morally responsible, always acting in the best interests of our customers, consumers, and the communities where we live and work. How we conduct our work day-to-day is important to fulfilling our mission to help people live healthier lives and to help make the health system work better for everyone. Health care is among the most personal, intimate aspects of a person’s life, and everyone must be able to trust our commitment to integrity. It is the foundation for each of the four other values and everything we do at UnitedHealth Group. The UnitedHealth Group Code of Conduct: Our Principles of Ethics & Integrity (“The Code,” “Code of Conduct,” or “Principles of Ethics & Integrity”) provides guidelines to help us sustain the highest possible standards of ethical behavior in our work (UHC, ethics 2022).
Because the Code cannot address every situation you might encounter, UnitedHealth Group relies on your good judgment and values to uphold the spirit and intent of the Code. If you are ever unsure about what to do in a particular situation, discuss the issue with your manager and ask questions. We have many resources available to help you. You must comply with this
Code and all policies that apply to you. Managers have an additional responsibility to understand this Code and the policies that apply to your business units so that you may serve as a resource and provide guidance to employees. [Show Less]