Behavioral cues
inhibitions, judgment, reactions, coordination
Inhibitions
relaxed and talkative and could display mood
... [Show More] swings
Judgment
overly friendly, dancing or singing
Reactions
Lose their train of thought, glassy, unfocused eyes, slurred speech
Coordination
stagger, stumble, spill drinks
Intoxication Rate Factors
size, gender, rate of consumption, strength of the drink, drug use, food intake
1/2 oz pure alcohol
12 oz beer, 5 oz wine, 1 oz 100-proof liquor
Why does alcohol differ from food and other beverages?
your body does not have to digest it before absorbing it. It can be absorbed directly into the blood stream
BAC: Blood Alcohol Content
measurement of the amount of alcohol in a person's blood
What is the only thing that can lower a person's BAC level?
Time
What can make assessing behavioral cues more difficult?
Tollerance
Aspirin
causes damage to the stomach lining and possibly internal bleeding
Antibiotics
There are too many variations to be specific
Antihistamines
Depress the central nervous system and can cause drowsiness
Narcotics
Depress the CNS and respiratory functions. May cause loss of consciousness
a 150-pound male drinking for 1 hour on an empty stomach
2 drinks=.05BAC
4 drinks=.10BAC
8 drinks=.20BAC
12 drinks=.30BAC
To prevent intoxication in guests, you need to make what?
reasonable effort
Common negligence
these laws set a minimum standard for the actions a reasonable person should take to prevent problems
Dram shop liability
makes servers of alcohol beverages responsible for sales to persons under the legal drinking age or those who are visibly intoxicated
Acceptable form of ID must have
photo and dob
Steps to check ID
ask guest to remove from wallet, determine validity, communicate by asking questions, ask for second form of ID, know where the alcohol is going, don't make the sale if you still have doubts
People skills are?
observing how people act, hearing what they say, judging their needs, responding appropriately
Alcohol helps us relax because it is a
depressent
To effectively refuse service:
say no, give reasons, don't back down
Evaluating cue levels
Level 1: no problem/drinking responsibly
Level 2: potential risk
Level 3: definitely intoxicated [Show Less]