Types of illegal alcohol sales - CORRECT ANSWER -underage
-third party
-visibly intoxicated
Common negligence laws - CORRECT ANSWER -not
... [Show More] specific to alcohol sales
-can be applied to illegal alcohol sales
-based on prior court cases
-set a standard for what a reasonablr person would do to prevent a problem
-exist in every jurisdiction
Dram shop liability laws - CORRECT ANSWER -specific to alcohol sales
-apply only to licensees and their employees
-explain expectations got preventing illegal alcohol sales
-may sey monetary likits for financial judgements in lawsuits
-exist in somr but not all jurisdictions
Penalties for underage alcohol sales include - CORRECT ANSWER -fines
-arrest
-jail time
-financial judgements
If you sell to an ynderage customer... - CORRECT ANSWER You are responsible for your own actions and will be held accountable. Your employer is not required to cover your fines..etc.
Define "reasonable efforts" - CORRECT ANSWER Actions you take to prevent illegal alcohol sales and other alcohol related problems
Reasonable efforts does not protect you from punishment if you serve illegally but... - CORRECT ANSWER They reduce the likelihood that you will serve alcohol illegally
Examples of reasonable efforts include - CORRECT ANSWER -check id
-get trained in a responsible alcohol server course
-suggest food
-monitor guests
-refuse service
-ask questions
-call the police
-call a cab
-suggest non alcoholic drinks
-post signs
-... And more
The id must be current to be accepted... - CORRECT ANSWER ... An expired id is not acceptable even if the date of birth indicates legal age
Commonly acceptable forms of id - CORRECT ANSWER -drivers license
-state issues id card
-military id
-passport
-green card
3 steps to properly check an id - CORRECT ANSWER -verify the information
-check for alterations
-establish id ownership
Signs of id alterations or tampering include - CORRECT ANSWER -mismatched type
-cut, torn or frayed lamination
-unusual or missing information
-size variations
How do you prove the id belongs to the customer ? - CORRECT ANSWER -ask questions about info on the id the proper owner would be able to answer quickly. Such as "whats your address?"
-ask a friend of the customer what his/her name is
-ask for a second form of id
Underage warning signs - CORRECT ANSWER -seem nervous and move around frequently
-state that he is never carded because he is a friend of an employee
-be in the restroom when the group orders
-order an unusual drink (like a shot of rum without the coke)
-come to the bar to order drinks for a table
-get upset when asked for an ID
How do you determine a BAC level? - CORRECT ANSWER -blood
-urine
-breathalyzer
-YOU CANNOT DETERMINE A BAC LEVEL BY SIMPLY LOOKING AT A PERSON
As a server of alcohol you are required to determine... - CORRECT ANSWER Visible intoxication but NOT BAC levels
What events should be included in an incident log book - CORRECT ANSWER -any time you have cut off a guest
-any incident that involves the possibility of or actual violence
-any time you have to call for assistance
-any case where you have to refuse service to a guest who had just arrived at your establishment [Show Less]