Training Wheels
Set of documents based on Epic's Foundation System; role-specific material for in-class training and out-of-class learning; includes
... [Show More] tools for planning and executing a training program
Foundation System
The starting point for organization's Epic install. Training Wheels is based on this.
Principal Trainer (PT)
prepare credentialed trainers (CT) and assess skills in a 6-week credentialing program owned by organization
Credentialed Trainer (CT)
May facilitate classroom training once they have been trained by the principal trainer and have completed their training panel.
Super User
Able to serve as a resource to peers. They receive additional training on advanced topics.
Specialists Training Specialists (STS)
Physicians or other clinical roles training peers
Nurses Training Nurses (NTN)
Nurses training peers
Learning Management System (LMS)
Online system that provides a variety of assessment, communication, teaching, and learning opportunities
Learning Home Dashboard
Role-specific dashboard built into Epic that allows users to learn independently.
Quick Start Guide
Step-by-step instructions for workflows and functionality
Tip Sheets
Training Wheels includes a template for this document. Make copies to address specific training needs quickly.
E-learning Lessons
Demos or interactive elements requiring users to click or type to advance; usually includes a short quiz to test understanding
Curriculum Matrix
Contains an outline of topics that training will cover for a given role. May include both pre- and post-live topics
Track Times Tab
Tracks how much time is used for a specific training plan
Deliverable Tracker
Tool developed to track the status of all training documents that will be modified or created for your application
Bucket Deadlines
Record high-level deadlines established for your organization that split your curriculum load into relatively equal portions based on hours needed to complete updates
Lesson Plan
Provide a lecture outline for class; show key workflows and how to use the system in the context of a user's daily work
Exercise Booklet
Used by trainees during and after class to guide them through hands-on practice
Assessment
Users complete to demonstrate proficiency in the most important skills they need to use in Epic
Classroom Information Sheet
Provides instruction on how to access Epic for training. Includes other information needed for training, such as logins to use or barcodes to scan.
Training Environment
An environment built by Principal Trainers that is used to support scenarios outlined in lessons and exercises. Trainees will log into this type of environment during classroom training and after class to practice what they've learned.
Application Cookbook
Step-by-step guide to creating a training environment to match your curriculum
Pre-Copy Tasks
Steps to complete before your copy of MST is actually created
Specialty Champion
Physician who will be training their peers.
Production Environment
This has been customized for your organization. Holds real patient data.
What other deliverables need to be updated to support a lesson plan?
Exercise booklets (in-class & after-class), slideshow, classroom information sheet, assessment
How will you use the Curriculum Matrix?
The Curriculum Matrix will be used to identify content that is trained in your courses.
You plan to add an additional 15 minutes of exercise to a lesson in one of your classes. What would you need to update to reflect this change?
Track Times tab in the Curriculum Matrix
What tabs will you find in the Specialist Curriculum Matrix?
Track Times, Patient-Workflow Crosswalk, and tabs for each Specialist training track.
Where in the Deliverable Tracker can you view overall progress toward curriculum completion?
Dashboard tab
Which Deliverable Tracker status indicates that it is ready for a Curriculum Review Board?
Needs Review
Classroom Information Sheets should be in:
Go-live bucket
What information can you find in the How to Update this Lesson (HUTL) section of each Training Wheels Lesson plan?
Questions to ask about organizational policies and assumptions made by the writer of the Training Wheels lesson
The Legacy Data Collection Workbook contains:
Information about workflows and policies prior to the Epic install
What resource is used to track your organization's planned deviations from Foundation System workflows?
Operational Playbook
T/F: Only tracks for which there will be changes will be mentioned in the Learn What's New in Training Wheels document?
True
Signal measures efficiency of ambulatory providers. What areas are included in Signal data?
In Basket, Notes & Letters, Orders and Clinical Review
Specialist Curriculum Matrix
Shared tool for managing pre- and post-live curriculum for all specialist tracks.
Patient-Workflow Crosswalk tab
Contains a list of the Training Wheels workflows and the corresponding patients recommended for each specialist.
Specialist E-Learning Matrix
A listing of e-learnings for specialist that tell the context and when to watch.
Statuses for Deliverables
In Progress, Needs Review, In Review, Ready for MST, Ready for Training
Deliverable Status: IN PROGRESS
Deliverable is in the process of being updated
Deliverable Status: NEEDS REVIEW
Deliverable is ready for a Curriculum Review Board and Epic implementation staff need to review.
Deliverable Status: IN REVIEW
Deliverable has been reviewed by the Epic implementation staff. You have updated it accordingly and it is going through the Curriculum Review Board review process.
Deliverable Status: Ready for MST
Deliverable is ready to be built in the system
Deliverable Status: Ready for Training
Deliverable has been successfully tested against the environment
How to update this lesson (HUTL)
Guide to help you update curriculum that is separated by: a list of questions to answer, a list of assumptions made by the writer, and items listed that correspond to blue customization text found in the lesson plan
Role Analysis Workbook
Tool within Training Wheels that can help your organization complete the process of mapping your staff members to training tracks. It includes all end user security templates available and maps them to the appropriate tracks.
Operational Playbooks
Used by operational workgroups of subject matter experts and operational leaders to facilitate decisions and activities operations needs to complete during the install.
Legacy Data Collection Workbook
Used to collect information about workflows and policies used before the Epic install.
Job Shadowing
Watching users work to help you improve your curriculum.
Nova Notes
A tool for assigning and reviewing release notes and build, testing, or training tasks.
Learn What's New in Training Wheels
Document that is published each quarter with Training Wheels to learn about new material and updates.
Pulse
A personal dashboard for clinicians that tells them how efficiently they are using the system.
Signal
Shows how ambulatory physicians are using Epic in four key areas - In Basket, Orders, Notes & Letters and Clinical Review - compared to the rest of the Epic community.
What is the environment you will use to test your lesson plans?
ACE
T/F: Patients for all applications must have a robust clinical backstory to be used for training.
False
MST
Master Training Environment; Environment that is configured for training and all other training environments are copies of this one.
ACE
Actual Classroom Environments; Where the trainers and trainees log into when in the classroom; It is a copy of MST nd is refreshed regularly to ensure that users are trained with an environment that matches the curriculum
PLY
Playground; Used by trainees to access after class for exercises or exploration. Identical to the ACEs.
EXAM
Exam; Used for trainees to take assessments (EUPAs) so users and patients are unaffected by classroom training or user trainees in PLY; Identical to the ACEs
Cookbook
A spreadsheet that guides you through a successful environment build that contains tasks related to both planning and building.
Curriculum Issues
Information in written curriculum is incorrect or has not been updated
Patient Issues
Something about how the patient was configured is affecting the lesson or would be distracting to trainees. [Show Less]