The employees who are willing to step in where needed and perform new jobs are experiencing high self efficacy CORRECT ANSWERS: true
The employees who
... [Show More] are blaming management for their problems are demonstrating an internal locus of control CORRECT ANSWERS: false
conducting a Myers-Briggs type indicator assessment would help identify whether employees have a high or low emotional intelligence CORRECT ANSWERS: false
The Myers-Briggs type indicator is divided into five assessment skills CORRECT ANSWERS: false
emotional intelligence is divided into the following for skill clusters: self-awareness, social awareness, self management, and relationship management CORRECT ANSWERS: true
emotional intelligence is considered a more accurate indicator of a job performance than intelligence CORRECT ANSWERS: true
conscientiousness, agreeableness, narcissism, openness to experience, and extroversion are all dimensions of the big five personality dimension model CORRECT ANSWERS: false
Global staff reported to management that all The assessed employees demonstrate the ability to do the new jobs, but training and education is necessary to give them the needed ______ to do the job CORRECT ANSWERS: skills
Because management cannot afford to take employees out of the workplace for training, global staff suggests using _______ learning for the workers to gain experience while doing the job CORRECT ANSWERS: action
supervisors are reporting that since the organizational change, workers are showing less interest in picking up around the workplace, helping one another, and generally looking after the good of the organization. Overall, their ___________ has declined CORRECT ANSWERS: organizational citizenship behavior
Global staff employees used the _______________ to explain to management why some employees who are excellent with drafting and drawing might not be equally good at calculating defect rates and standard deviations CORRECT ANSWERS: theory of multiple intelligences
management is concerned that employees might act out on their job dissatisfaction in the workplace. Global staff explained that there are three components of attitude and the only one of them, the _______________, is visible CORRECT ANSWERS: behavioral component [Show Less]