Michiko works for a credit union. When a new employee is hired, the manager contacts Michiko to add a new user to the network and to set
appropriate
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What is Michiko's role in her organization?
Database Administrator
Network Engineer
Systems Administrator
Programming Language Specialist
RATIONALE
Michiko is a Systems Administrator. The duties of a Systems Administrator vary from one organization to another. Sometimes referred to
"sysadmins," Systems Administrators usually install, support, and maintain servers and other computer systems, and plan for and respond to
service outages and other problems.
CONCEPT
Computer Scientists and their Roles
2
Kamal manages his organization's enterprise management system.
Which IT role is Kamal most likely performing?
Network development and maintenance
Information technology support
Infrastructure and equipment management
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Data management
RATIONALE
Kamal's role is infrastructure and equipment management. He manages his organization's enterprise management system.
Infrastructure management is the management of essential operation components, including policies, processes, equipment, data, human resources,
and external contacts, to enhance overall efficiency.
CONCEPT
Information Technology in the Workplace
3
Josephine recently bought an item online. The next time she visited the seller's website, a list of items related to her recent purchase were
conspicuously displayed.
Josephine is experiencing an example of automation known as __________.
online software application
automated billing
advertising and marketing
importing/exporting data
RATIONALE
Josephine is experiencing advertising and marketing. Most websites use historical data about user behavior to offer products that fit the user's
preferences and needs.
CONCEPT
Process Automation and Computers
4
Tyler works with a software development team at a large healthcare organization. His job is to identify the aspects of the software that must be
tested, develop appropriate tests, run those tests, and evaluate the results.
What is Tyler's role in the organization?
Software Developer
Software Project Manager
Quality Assurance
Analyst
RATIONALE
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