Why is social media an important part of inbound marketing?
Social media gives you the opportunity to directly engage and provide value to your
... [Show More] customers, partners, and prospects.
When you dig deeper into the development of your buyer persona, what type of information do you want to consider?
Going beyond the demographics of your buyer persona and really understanding their psychographics will provide you with valuable data that can differentiate your marketing from your competitors — and that's how you convert leads into customers and keep delighting your customers with your marketing.
True or false? The number of Facebook users across the world is only slightly fewer than the number of people in India.
False; population-wise, Facebook has surpassed even China, the country with the largest population, with over 2 billion users.
True or false? Live streaming on Twitter is an important part of the social network.
True; over 350,000 hours of live video are streamed on Twitter every day.
What is a vanity metric?
Vanity metrics can be useful in certain cases, but measuring engagement or ROI is a more solid way to prove business value.
True or false? Follower count is often considered to be a vanity metric.
True; follower count is often the most fluffy metric. Just because people follow you doesn't mean the right people are following you.
Which KPI will executives be more responsive to?
ROI, Return on Investment; Senior leaders will care most about how your social media goals will help the business make money or save money.
Why should you start planning the structure of your team by looking at business goals?
To help you determine what channels and content you'll need and the staffing to make it happen.
Which of the following steps is NOT one you need to think about when planning how to structure your social team?
Gather industry data to support your goal; while it's great if you can find industry data to demonstrate how others are staffing their social teams, it's more important to look at your goals and map needs to those goals.
True or false? You should develop your social media budget before you create your social media plan.
False; it's hard to develop a budget until you know what you plan to do.
What did Simon Sinek recommend you do to get people to buy in to your products or ideas?
Explain to the customer why they need what you're selling. If you focus on the why, not the what, you will have a better shot of appealing to senior leaders.
Social media listening can help ______.
the people in all parts of your organization do their jobs better.From customer success, to product, to marketing, to sales - social listening can help all parts of your organization do their job better.
Before you post anything on social media, you should have a clear understanding of your _______.
buyer persona; Not only should you have a clearly defined buyer persona, but you should always start by listening to them!
Which of the below statements about social listening is true?
It gives you the opportunity to measure the performance of your social media. Social listening is a powerful way for you to discover which posts and types of engagements are the most successful.
Why would you want to identify who your brand superfans are and reward them?
People are more likely to purchase a product if a friend or someone they admire mentions it in social media. We trust our friends and their recommendations more than any other source of information.
True or false? When starting out, make sure you are engaging with customers on every single social media channel.
False; while it's great if you can engage on all channels, when you're starting out, it is okay to focus on one or two channels where your buyers frequent most. [Show Less]