Smart Serve Practice Test Exam
Latest @ 2023
True or False
The Government of Canada issues licences for the sale and service of alcohol in
Ontario -
... [Show More] Answer False, The Alcohol and Gaming Commission of Ontario (AGCO),
which is an arm's length agency of the Ontario Government, issues licences for the sale
and service of alcohol in Ontario. The AGCO can also suspend or revoke a licence.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18. - Answer True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must
also be Smart Serve certified.
True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. - Answer True, The Liquor Licence Act (LLA) is legislation that outlines the
laws and regulations affecting the sale and service of alcohol in Ontario. This includes
ensuring that you never serve a customer to the point of intoxication. Not complying with
the laws and regulations, could result in you being held civilly and/or criminally liable.
True or False
After an intoxicated customer has left your establishment, you are no longer liable for
him or her. - Answer False, Your liability does not end when the customer leaves. If you
have served a customer to the point of intoxication, you are liable for them until they are
sober again.
True of False
Drinking coffee will help a person who is intoxicated sober up faster. - Answer False,
Drinking coffee, water or eating food will not help someone sober up faster. Once
alcohol has been absorbed by the body and moves into the bloodstream, only time will
help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - Answer False, There
are big differences in the alcohol content found in beer, wine, and spirits. This program
will introduce a benchmark called a "Standard Drink" to help you estimate the amount of
alcohol each customer has consumed.
True or False
You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -
Answer True, It is your legal obligation to refuse the sale of alcohol to anyone if you
have reason to believe he/she is intoxicated and/or you suspect they may be
purchasing alcohol for an underage person.
True or False
A customer can show identification without a photo to prove they are age 19 or older. -
Answer False, A valid I.D. is one that is issued by the government and must include a
person's photograph and date of birth.
True or False
If an intoxicated customer arrives at your establishment, you should not let them in. -
Answer True, You cannot allow an intoxicated customer to enter or remain on the
premises of a licensed establishment.
True or False
On average, the body can metabolize approximately 2 standard drinks in one hour. -
Answer False, On average, the body can metabolize approximately 1 standard drink per [Show Less]